Button & Family Funeral Services

40 reviews

Button & Family Funeral Services

Latest Verified Reviews

Gary Hall 14th Apr 2018

I found Button and family to very sympathetic and professional looking after my late wife. Nothing was ever too much trouble even offering access out of normal hours They are absolutely amazing.

Eleanor Hoal 11th Apr 2018

Dear Andrea & Family, Thank you all so much for the first class service you provided to my family and I to help us cope with and make the necessary arrangements for our sudden loss. Immediately following our initial meeting with you we felt welcomed, and sensed a genuine empathy and compassion for our situation which we had not experienced elsewhere. Not only did you take care of absolutely everything, but you offered a truly professional, one-to-one bespoke service to us all. You truly respected and accommodated all of our wishes (often at a moment’s notice) and offered each of us humanistic counselling at precisely the right moments. Each time we left Buttons, we felt comforted and relieved that our loved one was in the best, most caring possible hands before they were laid to rest. On the day itself you and your team were the epitome of professionalism, decorum and comfort; your words to me especially gave me the extra courage I needed to do my very best for my loved one. Thank you all from the bottom of our hearts for your relentless compassion and professionalism throughout what has been a very dark time for us all. I am so humbled and in awe by what you do for families every day, and I am so grateful that Medway has you. God bless you all. xxxXxxx

Sally Ann Turner 3rd Apr 2018

Buttons and family. Were excellent. They are caring and kind and took care of everything at our very sad. And looked after our dad with the up most respect. Can't thank them enough.

Reviews

Location

Address
417 - 419 High Street
Chatham
Kent
ME4 4NU

Verified Reviews

Verified Reviews

  • 5 Gary Hall 14th Apr 2018

    I found Button and family to very sympathetic and professional looking after my late wife. Nothing was ever too much trouble even offering access out of normal hours They are absolutely amazing.

    Andrea Button replied
    Dear Gary, Thank you for taking the time and trouble to write at such a difficult time - you and all the family are great ambassadors for Karen and I hope your visit to Broadstairs was more about happy memories that pain. Here for you all, kind regards, Andrea and Family
  • 5 Eleanor Hoal 11th Apr 2018

    Dear Andrea & Family, Thank you all so much for the first class service you provided to my family and I to help us cope with and make the necessary arrangements for our sudden loss. Immediately following our initial meeting with you we felt welcomed, and sensed a genuine empathy and compassion for our situation which we had not experienced elsewhere. Not only did you take care of absolutely everything, but you offered a truly professional, one-to-one bespoke service to us all. You truly respected and accommodated all of our wishes (often at a moment’s notice) and offered each of us humanistic counselling at precisely the right moments. Each time we left Buttons, we felt comforted and relieved that our loved one was in the best, most caring possible hands before they were laid to rest. On the day itself you and your team were the epitome of professionalism, decorum and comfort; your words to me especially gave me the extra courage I needed to do my very best for my loved one. Thank you all from the bottom of our hearts for your relentless compassion and professionalism throughout what has been a very dark time for us all. I am so humbled and in awe by what you do for families every day, and I am so grateful that Medway has you. God bless you all. xxxXxxx

    Andrea Button replied
    Dear Eleanor, My daring, thank you so, so much for taking the time and trouble to write such kind comments especially at what I know is such a hard time. You should all hold your heads high - you did your brother proud, and helping us to carry him into church etc is not easy, but you did it with great dignity. God bless you and take care. Andrea CB
  • 5 Sally Ann Turner 3rd Apr 2018

    Buttons and family. Were excellent. They are caring and kind and took care of everything at our very sad. And looked after our dad with the up most respect. Can't thank them enough.

    Andrea Button replied
    Bless you Sally. And walking beside you was our privilege so no thanks needed. I will never forget how snug and cosy dad was even if his jumper was red! Take care darling. Andrea xx
  • 5 John Lewis 2nd Apr 2018

    I cannot fault button and family. there wonderful commitment and service they provided  after losing my mum it was a very difficult time for my family . They  showed respect and dignity throughout and helping me in every possible way Andrea was a true respectfull professional and her colleagues.but most of all assuring me that I had no worries and everything would be fine I and i would highly recommend this wonderful family ther were many funeral directors to choose from i was recommended button and family from a friend . Thank you once again for a very professional service.  kind and thoughtful  in every way most of all helpful in a very difficult time .john lewis 

    Andrea Button replied
    Thank you for your very kind words, the whole team and I are truly gratified that we were able to fully discharge your instruction. Take care John, the privilege was all ours. Andrea
  • 5 Ian Tomsett 12th Mar 2018

    Andrea and her family are like family to us now . since they looked after my father in law when he passed we knew we would not be using anyone else for our funeral needs. Five stars are not enough!

    Andrea Button replied
    And you will never know just how special you all are to us too!
  • 5 Jane Button 5th Mar 2018

    After receiving the shocking news from medway hospital that our much loved mum Shirley Higgins had passed away without any of us having a chance to say goodbye and spend her last moments with her our family was distraught. Without Andrea's help care and support our mum would have been left in medway hospital all over Christmas which would have been totally unbearable for all of us. Her empathy and kindness shown to us all made us feel that our mum was now in her safe hands. Andrea made us feel at ease at the worst time of our lives by being totally professional but in such a gentle and caring way, involving us in every decision made and making sure the day was a beautiful celebration of mum's life. We would like to thank you Andrea and team for all the love help care and support shown to us and our beloved mum. We truly believe that Button & Family were the answer to our prayers... We will be forever grateful Paul, Pauline and Jane

    Andrea Button replied
    Dear Paul, Pauline and Jane, What kind words - thank you so much, it was and is clear how much your beautiful mum was and is loved so your words will be treasured by us all although I must add as lovely people you were a privilege to care for and walk alongside. Love to you all Andrea, Dad and team x
  • 5 Martin Allen 23rd Feb 2018

    A very professional and caring service from Andrea at Button & Family Funeral directors. Highly recommended.

    Andrea Button replied
    Thank you Martin for your kind words. Best of regards Andrea
  • 5 Maria Brittain 19th Feb 2018

    I would like to say im a mum of 3 lovely children .and am 48 years of age fortunately for me i have never been to a funeral in my life . I lost my 19 year-old son in a motorbike accident by a hit a run driver i dont have words to explain how this turned my world upside down . Then to top it all the hospital failed us with ismaels care .if only i had the right words to explain to you all how hard these pass weeks have been . But what i can say is that buttons funeral services stood by my side every day and every step of the way . The family went beyond anything i needed .if only i could really explain how they made this most horrific journey as easy as possible for me . They were there for me even out of hurs just for me to cry . The whole family will always be with me for what they did not just for me as mum or my son Ismael who passed .but the love and care and support they gave my other 2 children who have lost their brother . I know i shouldn't single anyone out as the whole family of buttons were there for me but Andrea was and is a very special lady . She was without a doubt my back bone though all this . Words could never be enough for me to thank her . Andrea you are truly an angel 😇 in disguise and your family business are a credit to everyone im sure that has had to have you walk by their side's . Obviously thankyou doesn't even touch it . But Thankyou all so much from all of my family and most of all my son Ismael .i will always be entirely greatfull for the love and care you gave my boy during his last days in this world .❤❤❤❤❤

    Andrea Button replied
    Dearest Maria, I don't know what to say in reply to your lovey words, and thank you so much for taking the time and trouble to write them at such a difficult time, I will of course share them with the whole team. I must say however, that it was our great privilege to walk along side you and hold the hands of your children - they are a great credit to you but don't ever forget how lucky they are to have a mum like you either. Always here Maria - Andrea x
  • 5 Eric Steer 2nd Feb 2018

    I just wanted to say a big thank you to all the staff at Button and Family. Andrea was very supportive and helpful at all times and this was much appreciated.

    Andrea Button replied
    Dear Eric, Thank you kindly for your generous comment but remember its easy to be nice to nice people. Take Care, Andrea
  • 5 Gordon Judd 13th Jan 2018

    Absolutely fantastic all round could not be any better organised & such a friendly family run business

    Andrea Button replied
    Dear Gordon, what you must remember is that we only carried our your instruction so any praise rests with you, although I will of course pass on your kind comments to the whole team. Personally I will remember that special day forever - didn't the horses and flowers look wonderful! Andrea
  • 5 Ann Howie 18th Dec 2017

    Andrea and her team where absolutely brilliant, not only have they helped me and my family cope with this difficult time they were always there no matter what time of the day, no problem was too big or too small, friendly people with true hearts of gold, they did my mum proud with the service that they provided, would definitely recommend them to everyone

    Andrea Button replied
    Dearest Ann, I don't know how to thank you for such kind words especially when they are written at such a hard time for you. I will never forget mum, her special kitten or her wonderful family. Take care and thank you once again Andrea xx
  • 5 Chris Duggan 4th Dec 2017

    Great service and fantastic funeral director could not have asked for more

    Andrea Button replied
    Thank you for your kind words - take care, Andrea
  • 5 Julie Phillips 19th Nov 2017

    It is never a good time of your life having to arrange a funeral for a loved one. The support and compassion that has been given by Buttons was amazing. I have no words to be able to express my gratitude. Andrea went that extra mile and pulled everything together to ensure everything went smoothly. A big big Thank you to Andrea for everything she ensured my mum had the best send off to the very last minute.

    Andrea Button replied
    It was our privilege to help you xx
  • 5 Patricia Phelan 18th Nov 2017

    These lovely people are amazing. Words can't relay my thanks. Special thanks to Andrea who has helped me throughout this sad time. Everything was absolutely perfect. xx

    Andrea Button replied
    I am so glad that we were able to help you give Kevin such a loving service. X
  • 5 Giuseppe Marinelli 18th Nov 2017

    Buttons gave us excellent service, everything went like clockwork. All the staff are completely commited to their job. Would recommend Andrea/Buttons for value for money and beyond.

    Andrea Button replied
    Many thanks for your kind words xx
  • 5 Steve West 7th Nov 2017

    Button & Family provided an excellent service from start to finish putting us at ease. I would have no hesitation in recommending them to others to take care of their loved ones.

    Andrea Button replied
    It was our privilege to care for Rhys, we only wish we had heard him play! Take care and know that we are still hear for you in the coming days weeks, months and even years ahead. God bless you all
  • 5 Keith Creed 30th Oct 2017

    Thank you so much for all your kind words and support at a very difficult time. You said you would treat my mum as a princess whilst she was with you and you kept to your word. I would highly recommend your services to others x

    Andrea Button replied
    It was our great privilege to look after mum....speak soon darling, love to you all
  • 5 Carol Brookman 24th Oct 2017

    I can’t recommend button and family enough, warm, friendly and welcoming, understanding, caring and helpful, my family was treated with the upmost respect all the way and they go above and beyond to help and meet all our needs, I’m so glad we chose this company/family to take care of our mum 

    Andrea Button replied
    Dear Carol, Thank you for your kind comments, we are all touched deeply. We will also treasure our Button frame forever x
  • 5 Emma Buck 3rd Oct 2017

    We have used Andrea and her family when we lost our grandparents and recently my Dad. Andrea has been a tower of strength to my family and nothing has been too much trouble.  Buttons and family are very compassionate and kind people and have meant a lot to us.  We cannot thank them enough. Thank you so so much. 

    Andrea Button replied
    Dear Emma, Thank you so much for your very kind words - don't ever forget how much mum and you all mean to us either xx
  • 5 Brian Rase 30th Sep 2017

    The whole experience of arranging the funeral for my mother was carried out in a a very friendly dignified manner. Andrea, the funeral director, & all her staff were professional at all times and nothing seemed to be to much trouble. My mother was laid out in the chapel of rest and looked like she was asleep which was very comforting to my father. I would recommend Buttons Funeral Service without hesitation.

    Andrea Button replied
    Dear Brian, we are all very touched by your kind words and we are very glad that that we were able to give dad some small comfort at such a sad time for you all - take care, the kettle is always on! Andrea
  • 5 Paul Robinson 19th Sep 2017

    We were so glad we chose Button and Family for mum's funeral arrangements. Andrea was fantastic from the outset. Kind, sympathetic, compassionate and understanding. Nothing was too much trouble and we couldn't have asked for anything better. Thank you so much for making a very difficult time worry free in terms of arrangements and a bit more bearable.

    Andrea Button replied
    It was a privilege to help you and your family Paul and especially your lovely dad. Travel safely to Newcastle and I might see you there! Take Good Care Andrea
  • 5 Terry Parker 13th Aug 2017

    Yet again Andrea and the Button Family Funeral Service team did us proud whilst this time looking after our mum with tender loving care and exceptional professionalism. Andrea ensures every aspect of the service that she provides is the very best it can be she will go that extra mile, nothing is too much trouble, we could not have wished for a better service for the journey to our mums final resting place. Thank you Andrea Would we recommend Buttons Funeral Service yes we most definitely would. Terry, Kathy and Carole

    Andrea Button replied
    Dear Terry, Yet again I cannot thank you enough for your kind words, which make all the team feel very proud - thank you
  • 5 Jocelyn McCarthy 8th Aug 2017

    We couldn't ask for more help or support. This was the second funeral that Andrea handled for my family

  • 5 Alicia Smith 30th Jul 2017

    Burtons and Family provided an excellent, unforgettable service. From the moment we started arranging the funeral to the day of the funeral they make me feel comfortable and every much at ease. On the day they make my family and myself comfortable by taking us though every step, though it was a very sad day, they words and acts made it a little better. Thank You all at Buttons for making the day rememberable. Alicia and Family

    Andrea Button replied
    Dear Alicia, thank you for your kind words.  I am pleased that we were able to make such a sad occasion a little more gentle for you and your family. 
  • 5 Terry Parker 2nd Jul 2017

    Andrea and the whole team at Button and Family Funeral Services are exceptional. from my first phone call I was the only person that mattered, the arranging of my son Neil / Colby's funeral was the main topic of conversation, Andrea and the team were Respectful, Courteous, Understanding, Professional and a pleasure to work with. Like I will never forget this day I will always remember Andrea and the whole team for the Peace and Tranquility surrounding not only myself but everybody attending the Funeral Service. I can not thank the whole team enough. Terry Parker

    Andrea Button replied
    Dear Terry, We are all truly touched by your kind words. We will, of course never forget you either or your family and dear son Neil / Colby. Here if you should ever wish to talk. Kind regards Andrea

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
417 - 419 High Street
Chatham
Kent
ME4 4NU

Latest Verified Reviews

Gary Hall 14th Apr 2018

I found Button and family to very sympathetic and professional looking after my late wife. Nothing was ever too much trouble even offering access out of normal hours They are absolutely amazing.

Eleanor Hoal 11th Apr 2018

Dear Andrea & Family, Thank you all so much for the first class service you provided to my family and I to help us cope with and make the necessary arrangements for our sudden loss. Immediately following our initial meeting with you we felt welcomed, and sensed a genuine empathy and compassion for our situation which we had not experienced elsewhere. Not only did you take care of absolutely everything, but you offered a truly professional, one-to-one bespoke service to us all. You truly respected and accommodated all of our wishes (often at a moment’s notice) and offered each of us humanistic counselling at precisely the right moments. Each time we left Buttons, we felt comforted and relieved that our loved one was in the best, most caring possible hands before they were laid to rest. On the day itself you and your team were the epitome of professionalism, decorum and comfort; your words to me especially gave me the extra courage I needed to do my very best for my loved one. Thank you all from the bottom of our hearts for your relentless compassion and professionalism throughout what has been a very dark time for us all. I am so humbled and in awe by what you do for families every day, and I am so grateful that Medway has you. God bless you all. xxxXxxx

Sally Ann Turner 3rd Apr 2018

Buttons and family. Were excellent. They are caring and kind and took care of everything at our very sad. And looked after our dad with the up most respect. Can't thank them enough.

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