Jonathan Terry Independent Funeral Directors, London Road

100 reviews

Independent funeral directors in London Road, Southampton serving bereaved families with bespoke funeral arrangements

Latest Verified Reviews

Jan Judd 16th Jun 2025

We would  like to thank Natalie and your  team for all the kindness and understanding shown to us in the last few weeks after the death of Ken. Natalie made what was a very very sad time a little easier and for this we thank her.

Bernice Freemantle 29th May 2025

I am delighted with the service provided by the Jonathan Terry team. My sister Marian was looked after very promptly after our telephone call and treated with dignity on leaving her home. Such thoughtful gentlemen collected her and were very respectful to her and to her family. In spite of the bank holiday period I was contacted in good time to arrange Marian's funeral with Natalie she was a marvel with her advice blending seamlessly with my wishes. I was able to visit my sister in the Chapel of Rest and I felt supported throughout by Sarah and Natalie. On the day of the funeral everything was carried out with precision and respect and I found the lights in the hearse a lovely touch. I would also like to mention I was very happy indeed with the celebrant Emma and florist Donna that were recommended to me. Many thanks indeed for making a very sad occasion easier for all of us. Bernice Freemantle

John Burt 30th Apr 2025

Fantastic service Natalie was superb

Reviews

Location

3 College Place
London Road
Southampton
Hampshire
SO15 2FB

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About Us

Jonathan Terry Independent Funeral Directors, London Road, understand the importance of saying goodbye to your loved ones with dignity, respect, and personalised care. As truly independent funeral directors, privately owned and serving all faiths and backgrounds, they are committed to providing a service that honours the unique lives of everyone they serve.

Established in 1999 by Jonathan Terry, who has been dedicated to the funeral profession since 1985, they have built a solid reputation for delivering personal and excellent service to families throughout Southampton and beyond.

Over the years, Jonathan Terry have continuously reinvested in their business to ensure that they offer the best possible support to their families. In 2008, in response to the growing demand from families on the eastern side of Southampton, they opened their London Road funeral home.

In 2013, they embarked on a journey of redesign and refurbishment of their Peartree Avenue premises, culminating in the completion of the project in 2014.
A significant milestone in their journey came in December 2018 when they acquired 103 Peartree Avenue and launched the White Lily Centre, a bereavement centre offering counselling services to all. The White Lily Centre stands as a symbol of their commitment to supporting families beyond the funeral itself.

In May 2022, their services were further enhanced with the introduction of a new fleet of Mercedes hearses and limousines, ensuring that every aspect of your loved one's final journey is conducted with the utmost care and professionalism.

Behind every successful business is a dedicated team, and at Jonathan Terry Independent Funeral Directors, there is a team of compassionate professionals who truly believe in the importance of their vocation. Their unwavering commitment to supporting families during your time of need is the cornerstone of their reputation for excellence.

As a truly independent business, they take pride in the reputation they have built, the dedication of their team, and the unparalleled service they offer to families throughout Southampton and beyond.

The London Road funeral home opened in 2008 and is located on College Place, opposite the Crown Courts of Southampton, and is under the direction of Mr. Matthew Haines MBIE. It offers a private chapel, and a forecourt is provided for parking with full disabled access. Their opening times are 9am-5pm Monday to Friday but they are available 24-hours a day by telephone.

Latest Obituaries

Russell Graham   Cox

Russell Graham Cox

Nov 1972 - Jun 2025

Gina Rose   Cornford

Gina Rose Cornford

Oct 1959 - Jul 2025

View more

Verified Reviews

Verified Reviews

  • 5 Jan Judd 16th Jun 2025

    We would  like to thank Natalie and your  team for all the kindness and understanding shown to us in the last few weeks after the death of Ken.
    Natalie made what was a very very sad time a little easier and for this we thank her.

  • 5 Bernice Freemantle 29th May 2025

    I am delighted with the service provided by the Jonathan Terry team.
    My sister Marian was looked after very promptly after our telephone call and treated with dignity on leaving her home. Such thoughtful gentlemen collected her and were very respectful to her and to her family.
    In spite of the bank holiday period I was contacted in good time to arrange Marian's funeral with Natalie she was a marvel with her advice blending seamlessly with my wishes.
    I was able to visit my sister in the Chapel of Rest and I felt supported throughout by Sarah and Natalie.
    On the day of the funeral everything was carried out with precision and respect and I found the lights in the hearse a lovely touch.
    I would also like to mention I was very happy indeed with the celebrant Emma and florist Donna that were recommended to me.
    Many thanks indeed for making a very sad occasion easier for all of us.

    Bernice Freemantle

  • 5 John Burt 30th Apr 2025

    Fantastic service Natalie was superb

  • 5 Kim Williams 12th Apr 2025

    Natalie and the team were incredible. I cannot thank them enough for their care and support during the worst time.

    Their professionalism and personalisation was beyond expectations. 

    Their help and guidance was so essential and made the process so much easier. 

  • 5 Karen Plumley 31st Mar 2025

    The kind attention for the funeral arrangements for our dear friend were excellent.

  • 5 Jennifer Lawson 23rd Mar 2025

    The staff were very supportive and efficient. Would definitely recommend your service.

  • 5 Mike Lewry 17th Mar 2025

    From the initial meeting of our family, which was excellent, heartfelt and not pressured or overbearing, the constant following up of the delayed death certificate, relieving some pressure from us, to the amazing presentation off staff, vehicles and welcoming presence on the day of the funeral - we cannot thank you all enough and would highly recommend your service to ALL. Particular mention to Natalie who supported us from start to finish and Sarah for the excellent work on the order of service, both from the London Road branch 

  • 5 Valerie Webb 24th Feb 2025

    I cannot praise Natalie enough for her patience and attention to details. She really supported me at a very difficult time. The funeral exceeded my expectations and really paid a tribute to my wonderful husband. Thank you to everyone who supported our family on the actual day.

  • 5 Kate O'Dell 14th Feb 2025

    A very professional, but more importantly, caring and considerate service. So much help and support was given with patience and a smile. 

  • 5 Vicoria Crawford 2nd Feb 2025

    Thank you for taking care of our Mum. The funeral service was beautiful and you all have been so kind and caring.

  • 5 Christina Diaper 19th Jan 2025

    During thus difficult time all the staff were amazing. My mum was always dealt with compassion and care with every step, from taking her from the care home to taking her to the crematorium. They made things so much easier us at this upsetting time. I would like to especially mention Natalie, she was amazing, helped me so much with all the organising, couldn't of got through it without her.

  • 5 Dean Stevens 13th Jan 2025

    A very kind, caring and helpful company. Thank you to Natalie for helping us through this terrible time in our lives. She explained everything we needed to know about how to arrange the funeral and also giving us advice regarding sorting out other issues that need to be taken care of after the sudden passing of my mother. Thank you. You made this heartbreaking time a lot easier to get through. Highly recommend.

  • 5 Andrew Leitch 23rd Dec 2024

    We found that Jonathan Terry were very attentive, took time to understood what we wanted and provided us with a ceremony to match our best expectations. This included the celebrant, the florist and the visual and musical tribute.
    We would like to our thanks to all involved, particularly Natalie who made a very sad time much easier to bear.

  • 5 Gary Self 21st Oct 2024

    All very seamless with Natalie at the London Rd office. Organisation and day went very smoothly. Our thanks to Natalie and the team

  • 5 Christine Glenn 17th Jun 2024

    Your team helped us through the whole process of giving our mum, Pauline, a wonderful send off . What could have been very difficult was actually a good experience thanks to the team of Natalie and Victoria in particular, who were kind and helpful at all stages. We would recommend Jonathan Terry without hesitation.

  • 5 Jayne Elderfield 11th Jun 2024

    Everyone we met in the team were caring and patient, answered all questions  and nothing was ever too much, always at the end of the phone if needed. Pete was looked after at London Road by 2 lovely ladies Natalie and Sarah, made sure all are wishes were carried out even down to the smallest detail. For this we are truly grateful and Pete had a wonderful send off Thank you

  • 5 Marion O'Keefe 11th Jun 2024

    I simply do not have the words to describe how wonderful the team at Jonathan Terry have been following the sad death of my loved one.
    I dealt with Natalie and Sarah at the London Road office.
    Every step of the way they were there for me.  They demonstrated kindness, compassion, knowledge, skill and understanding beyond anything I could have wished for.  Nothing was too much trouble and their communication was outstanding.
    On the day of the funeral Victoria and the team of gentlemen were absolutely wonderful; again kind, respectful and efficient so everything worked to perfection for us.
    This day will stay in my memory forever, as will the amazing staff at Jonathan Terry who made it all possible.
    Thank you.

  • 5 Phillip Cox 1st Jun 2024

    Fantastic service in challenging sad times by great caring staff thank you

  • 5 Carol Knowlton 26th May 2024

    My husband & I were recommended your services by a relative after the loss of my mother. We were so impressed how everything was dealt with from the moment we stepped through the door. Very compassionate & professional, really listened to the detail of what we wanted & had lots of lovely comments after the service of how wonderful it was.

  • 5 Pete Bacon 14th May 2024

    The service we received was outstanding could not be bettered

  • 5 Caroline Welsh 1st May 2024

    The entire team at Jonathan Terry, London Road were highly professional and compassionate.
    During this very difficult time, we were supported and guided sensitively at every step and treated with dignity and respect throughout. They all went above and beyond to ensure my Mother's funeral was a perfect tribute to a wonderful lady.
    Highly recommended for their personal service and support. Many thanks to everyone at Jonathan Terry.

  • 5 Karen Prout 1st Apr 2024

    Amazing patience and care from the whole Team, such difficult days handled with compassion and professionalism
    Thank you so very much

  • 5 Marion Duffy 26th Mar 2024

    Can’t rate highly enough what a blessing it was the day l walked into Jonathan Terry Funeral Directors and met Natalie. l knew instantly l was in safe hands, nothing was too much trouble and on the day everything went like clockwork. Sad occasion though it was it was a wonderful celebratory day just as l’d hoped it would be. Our thanks to everyone at Jonathan Terry but especially to Natalie Day 

  • 5 Brian Longley 11th Mar 2024

    My thanks again for the caring and professional support given to myself and my family. Excellent company

  • 5 Ian Inder 27th Feb 2024

    Very caring 
    Very professional in every aspect of the funeral for Jane.
    Very accommodating for any request.
    Nothing too much trouble to make the day run smoothly.

Address
3 College Place
London Road
Southampton
Hampshire
SO15 2FB

Open map

Latest Verified Reviews

Jan Judd 16th Jun 2025

We would  like to thank Natalie and your  team for all the kindness and understanding shown to us in the last few weeks after the death of Ken. Natalie made what was a very very sad time a little easier and for this we thank her.

Bernice Freemantle 29th May 2025

I am delighted with the service provided by the Jonathan Terry team. My sister Marian was looked after very promptly after our telephone call and treated with dignity on leaving her home. Such thoughtful gentlemen collected her and were very respectful to her and to her family. In spite of the bank holiday period I was contacted in good time to arrange Marian's funeral with Natalie she was a marvel with her advice blending seamlessly with my wishes. I was able to visit my sister in the Chapel of Rest and I felt supported throughout by Sarah and Natalie. On the day of the funeral everything was carried out with precision and respect and I found the lights in the hearse a lovely touch. I would also like to mention I was very happy indeed with the celebrant Emma and florist Donna that were recommended to me. Many thanks indeed for making a very sad occasion easier for all of us. Bernice Freemantle

John Burt 30th Apr 2025

Fantastic service Natalie was superb

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