Jonathan Terry Independent Funeral Directors, London Road

5 Donna Close 22nd Sep 2026

Natalie - you are amazing! We cannot thank the funeral directors enough for the incredible care, compassion and empathy they showed to us during what has been one of the hardest times in our lives following the loss of our dad.

From the very beginning, they treated Dad with such care, dignity and respect, and they supported our whole family with kindness and understanding throughout every step of the process. They made us feel genuinely cared for during a time when we were struggling with the pain of losing someone so important to us.

The level of care and respect they showed Dad, and the support they have continued to give us, has been truly outstanding. Nothing ever felt like too much trouble, and they were always there to answer our questions, guide us and reassure us when we needed it.

We will always be incredibly grateful for everything they have done for Dad and for our family. We could not have asked for more caring and compassionate people to look after him and support us through such a heartbreaking time.

Thank you from the bottom of our hearts. ❤️

5 Nick Hayes 21st Sep 2026

We were treated with kindness, understanding and professionalism both following my beloved Clare’s death and during her funeral service. I would like to thank Natalie especially 

5 Samantha Russell 19th Sep 2026

From the very start we felt cared for and supported. I couldn’t have asked for better.  

5 Rob De'ath 12th Sep 2026

Superb. Front start to finish. 
Highly recommended. 

5 Fiona Alden 18th Aug 2026

This is the second time I’ve used jonathon terry and it is always the best service, with so much empathy and thoughtfulness going into the planning and they make you feel like your loved one is so special . I will thoroughly recommend them to anyone in the same unfortunate position I have been in. I was particularly impressed when they arrived at the crematorium and how well they were dressed and behaved, so respectful . They definitely  made me feel very looked after throughout and supported beautifully 

5 Carole Waters 10th Aug 2026

From our very first meeting, to visiting my Dad at your Peartree Office. Your reassurance and guidance through every step of the process with kindness, patience, and understanding was very much appreciated.

Nothing was too much trouble for you, Sarah or the team at Peartree. You all took the time to ensure everything was handled exactly as we wished.

The funeral itself was beautifully organised and such a fitting tribute to my Dad. Your attention to detail, genuine empathy, and support helped to make a very emotional day so much easier for us all to navigate. I certainly felt completely reassured knowing everything was in such capable hands.

Myself and my family will always be grateful for the dignity and respect shown to not just my Dad but to all of my family; especially my Mum.

We have received nothing but amazing comments about the funeral from those who attended. All of whom left so impressed by your team's professional approach.

Not one person left without saying they wouldn't hesitate to recommend Johnathan Terry Funeral Directors to anyone looking for a caring, professional and trustworthy funeral director.

5 Michael Shepherd 11th Jul 2026

Thank you soo much. You made a really difficult time a lot easier to deal with. I really appreciate your professionalism and empathy.

5 Carole Cooke 7th Jul 2026

Jonathan Terry were recommended to me as the best funeral directors in Southampton. They did not disappoint and I would certainly endorse that recommendation and say the same. Everything was beautifully done and well organised. I could not have hoped for more.
I went to the London Road branch as the Requiem Mass was in the city centre and it was particularly helpful to have a single person taking such sensitive care of all the arrangements and also being there on the day and at the cemetery. Many thanks to Natalie and all at Jonathan Terry.

5 Dominique Mylod 5th Jul 2026

All services carried out to the letter with quiet no-nonsense professionalism and a respectful personal touch. Highly recommended.

5 Michael Bushaway 15th Jun 2026

A very friendly and good service they couldn't do a enough for me I would recommend them to anyone

5 Erick Negoescu 7th Jun 2026

It is an exceptional funerary agency, the staff is very lovely and helpful. Everything you need they are there to help you. They have lovely choices and their services have a really great quality. They are always there to help, its truly a blessing I’ve found this agency. I would definitely recommend it. 

4 Helene Stephens 1st Jun 2026

The team at London road were very helpful and made a difficult time easier to cope with. On the day of the funeral everyone was very respectful and everything went according to plan.

 Thank you Natalie and Sarah for your support. 

5 Brenda Jenks 30th May 2026

I thoroughly recommend 100 per cent John Terry and his excellent staff.  I give my sincere and utmost thanks especially to Natalie and also to Sarah at London Road, Southampton.  They were exceptionally kind, compassionate, caring and supportive throughout the whole process of arranging the funeral of my late brother.  Nothing was too much trouble.  They were there for me at the end of the phone to reassure and advise me during a very difficult and sad time.  I cannot thank them enough for relieving me of some of the stress and anxiety that I was suffering.  Thank you all .

5 Mary Bartlett 21st May 2026

Natalie and Sarah were very caring, helpful at all times and a pleasure to work with.  
They made our visits as easy as possible in the circumstances and we are very grateful for their patience and understanding at all times.

5 Elaine Digby 9th May 2026

The moment we walked in to Jonathan Terry and met Natalie, we felt cared for and in safe hands. That first meeting was for over an hour, we shared lots about my dad and how we'd like his funeral to go. Everything was done just as we wanted. But it was all the extra little touches that made the difference. I can't recommend them enough. People came up to me after and said it was so beautiful and a real celebration of my lovely dad's 95 years. Thankyou Natalie and your wonderful team for all you did ❤️

5 Jill Cox 4th May 2026

They helped us through a very sad and confusing time. They were always there for us whenever help was needed.

5 David Littlehales 22nd Apr 2026

I would like to thank Natalie, Sarah and the team at London Road for their compassion, professionalism, guidance and support during the very difficult time. We lost both mum and dad within a few months of each other and the care and kindness shown to me and my family was second to none. Nothing was too much trouble for both funerals. They are a credit to Jonathan Terry and I would highly recommend them.Thank you. The Littlehales family.

5 Kathryn Roberts 20th Apr 2026

Everyone was very sympathetic and helpful and made the process of arranging the funeral stress free. Everything went very smoothly.

5 Susan Spacagna 18th Apr 2026

Absolutely over the moon with the service we received they were absolutely amazing and Natalie I can't thank enough she went up and beyond thankyou very much

5 Denise Savage 4th Apr 2026

Natalie and her team at London road cannot do enough for her  clients I was always adding things I wanted for my wife and nothing is too much trouble she also added personal touches  for me after checking with me if you want a beautiful send off for your love one look no  further.

5 Mike Lee 21st Mar 2026

Fantastic , Everything we wanted and more .

5 Juliana Foley 18th Mar 2026

I cannot express how impressed I have been with the team at Jonathan Terry on the 2 occasions they have assisted me, my father & mothers funerals. At such a difficult time of loss and sadness they guide you through the steps with immense compassion & ease. Special thanks to Natalie for being so kind and managing every small detail asked of her. Such safe experienced hands is just what you need when faced with arranging a loved one’s departure. Thank you for everything. 

5 Mary Hornby 8th Mar 2026

We couldn't have asked for a more caring, helpful or attentive service, which made the process so much easier at such a difficult time and we are so grateful for that, thank you.

5 Mandy Gray 6th Mar 2026

Dear Natalie and all your colleagues at Jonathan Terry, thank you all so much for such a beautiful funeral for "My Julian Gray" arranged by you all. From the moment we all met you until we said goodbye, you showed empathy, compassion and kindness. You considered all our needs and nothing was too much trouble at all. Bless you all.

Thank you once again

Mandy Gray

5 Andrea Smith 17th Feb 2026

On behalf of our entire family, we would like to express our deepest gratitude during one of the most difficult times in our lives.

From the very beginning, you guided us through arranging our dad’s funeral — something completely unfamiliar and overwhelming to us. Your compassion, patience, and understanding made an unbearable situation feel just a little more manageable.

We spent nearly a month visiting Dad at the funeral home, and throughout that time, you treated us with such kindness and respect. Even when we changed our minds or asked for things to be done differently, you were endlessly patient and always worked with us to ensure our wishes were honoured. That meant more to us than we can ever truly express.

On the day of the funeral, our emotions and anxieties were understandably high. The team who cared for us that day were calm, respectful, and incredibly supportive. Your guidance and reassurance helped us feel safe and looked after when we needed it most.

Natalie looked amazing on the day, and our dad — the smartest and most traditional man we knew — would have truly appreciated the dignity and traditional values you upheld throughout. Everything was handled with such care and professionalism.

We cannot recommend you highly enough. Thank you for treating our dad, and our family, with such compassion and respect.

With love and gratitude,
The Smith Family