Jonathan Terry Independent Funeral Directors, London Road

5 Jan Judd 16th Jun 2025

We would  like to thank Natalie and your  team for all the kindness and understanding shown to us in the last few weeks after the death of Ken.
Natalie made what was a very very sad time a little easier and for this we thank her.

5 Bernice Freemantle 29th May 2025

I am delighted with the service provided by the Jonathan Terry team.
My sister Marian was looked after very promptly after our telephone call and treated with dignity on leaving her home. Such thoughtful gentlemen collected her and were very respectful to her and to her family.
In spite of the bank holiday period I was contacted in good time to arrange Marian's funeral with Natalie she was a marvel with her advice blending seamlessly with my wishes.
I was able to visit my sister in the Chapel of Rest and I felt supported throughout by Sarah and Natalie.
On the day of the funeral everything was carried out with precision and respect and I found the lights in the hearse a lovely touch.
I would also like to mention I was very happy indeed with the celebrant Emma and florist Donna that were recommended to me.
Many thanks indeed for making a very sad occasion easier for all of us.

Bernice Freemantle

5 John Burt 30th Apr 2025

Fantastic service Natalie was superb

5 Kim Williams 12th Apr 2025

Natalie and the team were incredible. I cannot thank them enough for their care and support during the worst time.

Their professionalism and personalisation was beyond expectations. 

Their help and guidance was so essential and made the process so much easier. 

5 Karen Plumley 31st Mar 2025

The kind attention for the funeral arrangements for our dear friend were excellent.

5 Jennifer Lawson 23rd Mar 2025

The staff were very supportive and efficient. Would definitely recommend your service.

5 Mike Lewry 17th Mar 2025

From the initial meeting of our family, which was excellent, heartfelt and not pressured or overbearing, the constant following up of the delayed death certificate, relieving some pressure from us, to the amazing presentation off staff, vehicles and welcoming presence on the day of the funeral - we cannot thank you all enough and would highly recommend your service to ALL. Particular mention to Natalie who supported us from start to finish and Sarah for the excellent work on the order of service, both from the London Road branch 

5 Valerie Webb 24th Feb 2025

I cannot praise Natalie enough for her patience and attention to details. She really supported me at a very difficult time. The funeral exceeded my expectations and really paid a tribute to my wonderful husband. Thank you to everyone who supported our family on the actual day.

5 Kate O'Dell 14th Feb 2025

A very professional, but more importantly, caring and considerate service. So much help and support was given with patience and a smile. 

5 Vicoria Crawford 2nd Feb 2025

Thank you for taking care of our Mum. The funeral service was beautiful and you all have been so kind and caring.

5 Christina Diaper 19th Jan 2025

During thus difficult time all the staff were amazing. My mum was always dealt with compassion and care with every step, from taking her from the care home to taking her to the crematorium. They made things so much easier us at this upsetting time. I would like to especially mention Natalie, she was amazing, helped me so much with all the organising, couldn't of got through it without her.

5 Dean Stevens 13th Jan 2025

A very kind, caring and helpful company. Thank you to Natalie for helping us through this terrible time in our lives. She explained everything we needed to know about how to arrange the funeral and also giving us advice regarding sorting out other issues that need to be taken care of after the sudden passing of my mother. Thank you. You made this heartbreaking time a lot easier to get through. Highly recommend.

5 Andrew Leitch 23rd Dec 2024

We found that Jonathan Terry were very attentive, took time to understood what we wanted and provided us with a ceremony to match our best expectations. This included the celebrant, the florist and the visual and musical tribute.
We would like to our thanks to all involved, particularly Natalie who made a very sad time much easier to bear.

5 Gary Self 21st Oct 2024

All very seamless with Natalie at the London Rd office. Organisation and day went very smoothly. Our thanks to Natalie and the team

5 Christine Glenn 17th Jun 2024

Your team helped us through the whole process of giving our mum, Pauline, a wonderful send off . What could have been very difficult was actually a good experience thanks to the team of Natalie and Victoria in particular, who were kind and helpful at all stages. We would recommend Jonathan Terry without hesitation.

5 Jayne Elderfield 11th Jun 2024

Everyone we met in the team were caring and patient, answered all questions  and nothing was ever too much, always at the end of the phone if needed. Pete was looked after at London Road by 2 lovely ladies Natalie and Sarah, made sure all are wishes were carried out even down to the smallest detail. For this we are truly grateful and Pete had a wonderful send off Thank you

5 Marion O'Keefe 11th Jun 2024

I simply do not have the words to describe how wonderful the team at Jonathan Terry have been following the sad death of my loved one.
I dealt with Natalie and Sarah at the London Road office.
Every step of the way they were there for me.  They demonstrated kindness, compassion, knowledge, skill and understanding beyond anything I could have wished for.  Nothing was too much trouble and their communication was outstanding.
On the day of the funeral Victoria and the team of gentlemen were absolutely wonderful; again kind, respectful and efficient so everything worked to perfection for us.
This day will stay in my memory forever, as will the amazing staff at Jonathan Terry who made it all possible.
Thank you.

5 Phillip Cox 1st Jun 2024

Fantastic service in challenging sad times by great caring staff thank you

5 Carol Knowlton 26th May 2024

My husband & I were recommended your services by a relative after the loss of my mother. We were so impressed how everything was dealt with from the moment we stepped through the door. Very compassionate & professional, really listened to the detail of what we wanted & had lots of lovely comments after the service of how wonderful it was.

5 Pete Bacon 14th May 2024

The service we received was outstanding could not be bettered

5 Caroline Welsh 1st May 2024

The entire team at Jonathan Terry, London Road were highly professional and compassionate.
During this very difficult time, we were supported and guided sensitively at every step and treated with dignity and respect throughout. They all went above and beyond to ensure my Mother's funeral was a perfect tribute to a wonderful lady.
Highly recommended for their personal service and support. Many thanks to everyone at Jonathan Terry.

5 Karen Prout 1st Apr 2024

Amazing patience and care from the whole Team, such difficult days handled with compassion and professionalism
Thank you so very much

5 Marion Duffy 26th Mar 2024

Can’t rate highly enough what a blessing it was the day l walked into Jonathan Terry Funeral Directors and met Natalie. l knew instantly l was in safe hands, nothing was too much trouble and on the day everything went like clockwork. Sad occasion though it was it was a wonderful celebratory day just as l’d hoped it would be. Our thanks to everyone at Jonathan Terry but especially to Natalie Day 

5 Brian Longley 11th Mar 2024

My thanks again for the caring and professional support given to myself and my family. Excellent company

5 Ian Inder 27th Feb 2024

Very caring 
Very professional in every aspect of the funeral for Jane.
Very accommodating for any request.
Nothing too much trouble to make the day run smoothly.