Jill Glencross Independent Funeral Directors

105 reviews

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A family run, independent funeral director in Carlisle, serving the local community with personalised, bespoke funeral arrangements

Latest Verified Reviews

Pamela Godfrey 23rd Nov 2023

so helpful and kind. Guided us throught the whole process effortlessly. Suggested things to us too that we hadn't thought of. All done with dignity and no pressure on us at all. Thank you.

Janice walker 23rd Nov 2023

Exceptional care,understanding and compassion from Peter and everyone throughout Mum's final journey

Teresa Harris 23rd Nov 2023

Gill Glencross done my mum and dads funerals, it was done with sympathy and compassion from start to finish absolutely amazing service

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Dalston Chapel of Rest
16 The Square
Dalston
Carlisle
CA5 7PY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Jill Glencross Independent Funeral Director in Dalston, Carlisle offer bespoke funerals to the Cumbria community and surrounding areas. They are available to help 24 hours a day, 7 days a week.

The company was established in October 2018 by Jill Glencross. Jill has 24 years experience in Pathology at the Cumberland Infirmary in Carlisle where she worked closely with the Coroner, Human Tissue Authority and other Funeral Directors. Jill also worked as a Volunteer at Eden Valley Hospice and as a Health Care on the bank at the hospital. Jill and her Team have won many awards in the last three years - New Business of the Year 2020, Employee of the Region 2021 and Number 1 Best Funeral Director in Carlisle 2022.

They offer access to a wide variety of coffins and caskets, from traditional materials through to eco-friendly options like wicker or bamboo coffins. They can help arrange natural or woodland burials, and offer a huge range of bespoke transport options including VW hearses, horse drawn carriages or even a JCB.

Their funeral home in Carlisle has two peaceful and private chapels of rest as well as an arrangement lounge where you can discuss your loved ones funeral in comfort. If you prefer a home visit, that can also be arranged.

As the only NAFD and SAIF Accredited Funeral Director in Carlisle, contact Jill Glencross Independent Funeral Director today to begin arranging the best possible send off for your loved one.

Verified Reviews

Verified Reviews

  • 5 Pamela Godfrey 23rd Nov 2023

    so helpful and kind. Guided us throught the whole process effortlessly.
    Suggested things to us too that we hadn't thought of. All done with dignity and no pressure on us at all. Thank you.

    Jill Glencross replied
    Thank you so much for you kind words, so glad your life long friend received the service eshe so deserved Xx
  • 5 Janice walker 23rd Nov 2023

    Exceptional care,understanding and compassion from Peter and everyone throughout Mum's final journey

    Jill Glencross replied
    Good morning Janice, thank you for your lovely review, it was a pleasure to have been able to help you all through this difficult time, and please remember we are always here for you. Thank you xx
  • 5 Teresa Harris 23rd Nov 2023

    Gill Glencross done my mum and dads funerals, it was done with sympathy and compassion from start to finish absolutely amazing service

    Jill Glencross replied
    Hi Teresa, Thank you so much much for your lovely words, we are always here for you if you need anything whatsoever.
  • 5 Paul Billingham 23rd Nov 2023

    Jill provided incredible support at a very difficult time and we cannot thank her enough for the way the funeral was arranged. 

    Jill Glencross replied
    Thank you Neil. Please send my love to Mum and Dad xxx
  • 5 Julie Old 22nd Nov 2023

    Jill and her team provide an amazing personal service. Loosing a loved one is such a difficult time but from the first contact through to beyond the funeral service Jill and her team support you in making decisions that are right for you, your family and your loved one that’s passed. We can’t recommend them highly enough. 

    Jill Glencross replied
    Hi Julie, thank you so much for taking the time to write this. You were such a lovely family to care for and we are always here xxx
  • 5 Lesley David 22nd Nov 2023

    The most caring team you could ever meet, they not only took excellent care of Dad they wrapped us up in their care and guided us through the saddest times.
    Attention to detail is key with Jill and her team, professional, sensitive+ the most respectful service you could ever ask for. We highly recommend Jill Glencross to care for your loved one and give them the very best they deserve.

    Jill Glencross replied
    Thank you Lesley and family. Please give Mum my love. Hopefully will see you soon, maybe at the Social? xxx
  • 5 Viv Trueman 22nd Nov 2023

    Jill and her team worked hard to make sure we had everything we needed to give my husband the funeral we wanted for him. All the staff were kind, sensitive and caring and we really appreciated the regular communications and updates that helped to guide us through this difficult time. I can’t recommend Jill highly enough due to the love and care shown to us and to my husband. Thank you Jill and team. 

    Jill Glencross replied
    Thank you so much Viv. This is a lovely review and also helps others make the right decision. I will see you tomorrow. Sending you a hug until then xxxxx
  • 5 Karen Mason 22nd Nov 2023

    The care that Jill and her staff gave us  as a family was amazing. I felt very well supported by her and Robbie. I can’t thank them all enough.

    Jill Glencross replied
    Thank you lovely, I didn't expect an instant reply. Hope you are ok, we are always here for you xxxx
  • 5 Karen Clifton 16th Jun 2023

    We would like to thank Jill Glencross Funeral Directors very much for the warmth, understanding and professionalism shown to us after our Mum passed away. Mum was cared for with the utmost gentleness and respect and we were guided through all aspects of the funeral by Jill and her team. At a time when grief is overwhelming and clear thinking almost impossible, the value of this compassionate and dedicated team is immeasurable.
    Karen, Diane and family

    Jill Glencross replied
    Hi Karen, thank you so much for taking the time to write this. It was a pleasure to care for you all as a family and also to look after your
    most precious mum. We are always here should you need any help or support xxx
  • 5 Karen Grice 5th Apr 2023

    This is the 2nd time we have used Jill and can not fault her in any way at all. She goes beyond herself no question or request is to hard and will do anything to help at any time or day of the week. Thank you so much for looking after my mam and dad/ grandma and granddad so well xx

    Jill Glencross replied
    Thank you both. It was an honour to care for both Mam and Dad and get to know you all as a family. We are always here for you xxxx
  • 5 Stephen Candler 5th Apr 2023

    The level of care and and service given by Jill and her team was excellent. She went above and beyond her role to make sure everything went smoothly and we didn't have to worry about the details.

    Jill Glencross replied
    Thank you Stephen. I hope you are all doing ok. Give my love to mam xx
  • 5 Sue Lister 5th Apr 2023

    myself and my family would like to say massive thank you for all your help and supporting us on everything you have done for us and looking after our most important man in our life I no one thing ste be very proud of us all,we all send our love and hugs to you all can't thank you enough for your excellent service lots of love to you all xxx 🧡

    Jill Glencross replied
    Ahhh Sue you did Ste so very proud. You all did. Right until the very end you carried out his wishes perfectly xx
  • 5 Kay Hickinbottam 4th Apr 2023

    Jill made the most distressing time of my life so much easier. She has such a personal and relaxing environment to talk in. Jill and her team are most compassionate and supportive. Hiring a landrover hearse, organising flowers including flowers made out of maps and even arranging the wake. She had a calming and caring nature with my son. Asking him about walking infront of his dad's hearse at the crematorium. It was like having an angel taking care of everything. Nothing is too much for Jill and her team. Will always be so grateful.

    Jill Glencross replied
    Oh Kay I was so shocked when Simon passed. Although I had known he was poorly. Bailey was truly amazing and all the final details made Simon's service just perfect. Even his tie!!!! Sending love xxx
  • 5 Scott Walmsley 4th Apr 2023

    At the hardest of times & in difficult circumstances the care & dedication were second to non. Topped off by the most fitting send off. Jill is a special lady who genuinely cares, her staff share her values. 

    Jill Glencross replied
    Thank you Scott. I broke my heart when I took your call and then being poorly before mam's service. She had one of the most amazing services - she would have loved it xx
  • 5 Kerrie Fiddler 4th Apr 2023

    I would not hesitate to recommend Jill Glencross to anyone.  Jill and her staff were kind, thoughtful and so very supportive.  Jill helped us plan the most beautiful service for my mum. I wouldn’t be surprised if she even arranged for it to be a bright, sunny beautiful day.
    If you are ever in the unfortunate situation of needing a funeral director. Look no further.

    Jill Glencross replied
    Thank you for such a lovely review Kerrie. You gave mam the perfect send off and did her very proud xx
  • 5 Gary Ward 6th May 2022

    Jill was excellent throughout the whole process, right from when I first called her and even after the funeral. The whole team were compassionate, and provided all the support that was needed and more. I would highly recommend Jill and her team to anyone that requires this type of service. My family and I can’t thank her enough.

    Jill Glencross replied
    Thank you Gary. I know how difficult Karen's passing was for you all. You know what we are always here for all of you any time. PS I saw you when you pipped before! xx
  • 5 Paddy Lancaster 1st May 2022

    Great service

    Jill Glencross replied
    Thanks Paddy xx
  • 5 Yvonne Harland 1st Apr 2022

    Where do I start…..
    I lost my mum and dad just a year apart - Jill is beyond caring - she looked after me & my loved ones just perfect - so so kind and always there anytime of the day. She goes above and beyond to help you through the hardest time of your life and I’m eternally thankful. 

    Jill Glencross replied
    Hi Yvonne you are very welcome. Dad's passing was such a shock for you all. I'm sure he will be reunited with mum now after missing her so much. You know we are always here for all of you - anytime xxxx
  • 5 Alan Jackson (Junior) 31st Mar 2022

    PHENOMINAL
    # Jill visited us at our home to introduce, express condolences, and help guide us through our possible options
    # June visited soon after and got to know dad and his/our wishes and really helped us to devise a lovely tribute and ceremony for dad as we didn't know where to start
    # Jill, June and Team all very kind, caring, compassionate, with very person centred/empathic approach
    # Outcome was an amazing tribute and ceremony for dad and all Family had commented
    # Honestly can't recommend Jill Glencross and Team enough
    #The biggest Thank You Jill and Team from the Jackson Family Xxx

    Jill Glencross replied
    Oh thank you so much. I will pass this on to June and all of the staff. I am so pleased dad got a perfect send off xxx
  • 5 Joan Langley 25th Mar 2022

    Following the death of my mother, Joyce Ivison we received a most attentive, professional and caring service throughout.
    We can't recommend Jill and her team highly enough.
    Many thanks, Joan & Lawrence Langley.

    Jill Glencross replied
    Oh you are very welcome. Thank you so much for taking the time to write this review. We are always here for you xxx
  • 5 Beverley Somers 24th Mar 2022

    Peter was fantastic in the handling of my husbands funeral. Nothing was to much trouble. Professional, compassionate, respectful , helpful, truly a wonderful service at such a traumatic time. I can t thank you enough x
    Bev x

    Jill Glencross replied
    Oh Bev, thank you so much for this. Mark's passing was such a shock and you were all so amazing at his service. Please know we are always here for you and anything we can do just ask xxx
  • 5 Tracy Craib 24th Mar 2022

    Jill and her team were amazing from start to finish and showed so much compassion when they delt with all the arrangements for the recent funeral of my Dad. Nothing was a bother and were a great support to all my fsmily during this difficult time. Thankyou once again Jill.

    Jill Glencross replied
    You are very welcome. I hope you are all ok. Caring for you all again was a total privilege. I hope mum is ok xxx
  • 5 Denise Boyle 24th Mar 2022

    Jill and her team are amazing, they are loving and caring with the family of a lost loved one and take the best care of our loved ones. If you didn't know Jill before you called on her you will feel like you have known her forever. I lost my dad Dennis (Denny) a year ago this month and we were so pleased we chose Jill and the team for his last journey, amazing people, thank you all ❤️ xx

    Jill Glencross replied
    Thank you Denise. It is very humbling when a family choses us to care for their loved one but to use us again makes us know we did things right. We are forever friends and I feel like we have been friends for a long time. You know we will do whatever we can to help are families. Sending love to you all xxxxx
  • 5 Steve Fearn 22nd Mar 2022

    The sheer professionalism, compassion and care shown by Jill and her team would be very hard to beat in my opinion. In a time of extreme sadness and disbelief Jill and Claire were extremely helpful and sympathetic in their approach to the whole situation. Everything was thought about and executed to perfection.
    I could not recommend more highly. Thank you all once again.

    Jill Glencross replied
    Hi Both, thank you so much. I will pass this on to Claire also. Mum had a beautiful service. Enjoy your break when it comes. Give Julie my love xx
  • 5 Aaron Naisbitt 21st Mar 2022

    Jill's service was fantastic. She took care of everything through a very difficult time and went a above and beyond to make sure the day went off without a hitch. On behalf of my family we can't thank Jill enough for her service and empathy.

    Jill Glencross replied
    Thank you Aaron. Sophie's passing was heartbreaking and so tragic for you all. Mum and you boys did amazing. Sophie had a beautiful send off and you did amazing speaking. I know you are miles away but we are always here for you xxx

Address
Dalston Chapel of Rest
16 The Square
Dalston
Carlisle
CA5 7PY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Pamela Godfrey 23rd Nov 2023

so helpful and kind. Guided us throught the whole process effortlessly. Suggested things to us too that we hadn't thought of. All done with dignity and no pressure on us at all. Thank you.

Janice walker 23rd Nov 2023

Exceptional care,understanding and compassion from Peter and everyone throughout Mum's final journey

Teresa Harris 23rd Nov 2023

Gill Glencross done my mum and dads funerals, it was done with sympathy and compassion from start to finish absolutely amazing service

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