Jill Glencross Independent Funeral Directors
A family run, independent funeral director in Carlisle, serving the local community with personalised, bespoke funeral arrangements
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
About Us
Jill Glencross Independent Funeral Director in Dalston, Carlisle offer bespoke funerals to the Cumbria community and surrounding areas. They are available to help 24 hours a day, 7 days a week.
The company was established in October 2018 by Jill Glencross. Jill has 24 years experience in Pathology at the Cumberland Infirmary in Carlisle where she worked closely with the Coroner, Human Tissue Authority and other Funeral Directors. Jill also worked as a Volunteer at Eden Valley Hospice and as a Health Care on the bank at the hospital. Jill and her Team have won many awards in the last three years - New Business of the Year 2020, Employee of the Region 2021 and Number 1 Best Funeral Director in Carlisle 2022.
They offer access to a wide variety of coffins and caskets, from traditional materials through to eco-friendly options like wicker or bamboo coffins. They can help arrange natural or woodland burials, and offer a huge range of bespoke transport options including VW hearses, horse drawn carriages or even a JCB.
Their funeral home in Carlisle has two peaceful and private chapels of rest as well as an arrangement lounge where you can discuss your loved ones funeral in comfort. If you prefer a home visit, that can also be arranged.
As the only NAFD and SAIF Accredited Funeral Director in Carlisle, contact Jill Glencross Independent Funeral Director today to begin arranging the best possible send off for your loved one.
What Families Say
AI SummaryMany families describe how Jill and her team provided emotional support that went well beyond the practical arrangements, with staff showing genuine warmth and compassion throughout the process. Families repeatedly mention feeling cared for personally rather than simply processed, and several note how the team remained available long after the funeral itself, checking in and offering ongoing support during grief.
Families consistently highlight the attention to detail and seamless organisation on the day of the funeral, from punctual arrival at the crematorium to thoughtful touches like flowers, music, and video tributes that reflected their loved one's life and personality. Many describe how staff guided them through each step with clear communication and unhurried explanations, which allowed families to focus on their grief rather than logistics.
Several families mention that discussions about costs and options were handled sensitively without pressure, and that the chapel of rest provided a peaceful and welcoming space for visits with their loved one before the service.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
-
NAFD Member
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
- Inspects member premises to check standards are being met
- Runs a complaints and resolution service for bereaved families
- Provides funeral training and professional qualifications
-
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Gill Wadeson 9th Nov 2026
Jill, we can’t thank you enough for all your support, kindness and care for Rob and all of us over the past couple of weeks. You’ve taken all of the stress and complications of organising something as important as this and shouldered it in our behalf. This has allowed us the time and space to reflect, and to share memories of uncle Rob. Such a beautiful and fitting funeral and we are so grateful you were there for us. Thank you from the bottom of our hearts 😊🫶
Jason Edgar 22nd Oct 2026
⭐⭐⭐⭐⭐ The loss of a loved one is incredibly difficult, and the thought of arranging a funeral can feel overwhelming. Jill Glencross Independent Funeral Directors guided our family through every step with compassion, kindness and professionalism. Jill managed every detail perfectly, supported by an outstanding team. From the thoughtful porcelain angel and heart left on Mam's bed when she was collected, to matching the butterfly colours on the order of service to her dress in the photograph, every detail was carefully considered. The drivers planned everything meticulously, ensuring we arrived at the crematorium exactly on time. The flower cards, memory boxes and beautiful floral heart tribute were all wonderful touches. Most importantly, Jill treated us with genuine care and humanity throughout. The preparation of Mam for viewing was exceptional; she looked beautiful and peaceful. Every aspect of the service exceeded our expectations. We not only gave our beloved Mam the send-off she deserved, but also gained a friend in Jill. We will be forever grateful. ❤️
Judith Hutchby 24th Sep 2026
Many Thanks to Jill & her team, Especially Teresa (Tee) who took care of dad. I know he was in safe hands. Also for her kindness care & compassion too our family at a difficult time. Thank you.x