Jill Glencross Independent Funeral Directors
A family run, independent funeral director in Carlisle, serving the local community with personalised, bespoke funeral arrangements
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
About Us
Jill Glencross Independent Funeral Director in Dalston, Carlisle offer bespoke funerals to the Cumbria community and surrounding areas. They are available to help 24 hours a day, 7 days a week.
The company was established in October 2018 by Jill Glencross. Jill has 24 years experience in Pathology at the Cumberland Infirmary in Carlisle where she worked closely with the Coroner, Human Tissue Authority and other Funeral Directors. Jill also worked as a Volunteer at Eden Valley Hospice and as a Health Care on the bank at the hospital. Jill and her Team have won many awards in the last three years - New Business of the Year 2020, Employee of the Region 2021 and Number 1 Best Funeral Director in Carlisle 2022.
They offer access to a wide variety of coffins and caskets, from traditional materials through to eco-friendly options like wicker or bamboo coffins. They can help arrange natural or woodland burials, and offer a huge range of bespoke transport options including VW hearses, horse drawn carriages or even a JCB.
Their funeral home in Carlisle has two peaceful and private chapels of rest as well as an arrangement lounge where you can discuss your loved ones funeral in comfort. If you prefer a home visit, that can also be arranged.
As the only NAFD and SAIF Accredited Funeral Director in Carlisle, contact Jill Glencross Independent Funeral Director today to begin arranging the best possible send off for your loved one.
What Families Say
AI SummaryMany families emphasize how the team listens carefully to their wishes and works to translate them into a funeral that feels personal and fitting. Several describe feeling guided through unfamiliar decisions without pressure, with staff taking time to understand not just logistical preferences but the character and life of the person who has died. A number of reviews note how staff members remembered details across multiple conversations and followed through on them with care.
Families often mention the support they receive on the day itself, describing staff who are present and attentive without intruding, helping things to run smoothly so that relatives can focus on saying goodbye. Many also highlight the quality of the funeral home itself—described as a calm and respectful space for visits—and appreciation for the arrangements made around flowers, music, catering and other elements that together create the service.
Communication and availability recur throughout the reviews. Families value regular updates during the planning period, staff who answer questions patiently, and contact that continues after the funeral, with team members checking in to see how families are managing.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
-
NAFD Member
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
- Inspects member premises to check standards are being met
- Runs a complaints and resolution service for bereaved families
- Provides funeral training and professional qualifications
-
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Alan Murray 12th Aug 2026
Very Professional and considerate service throughout. All options were discussed to give us a personal funeral service for our Father exactly as he wanted.
Gail Corbishley 11th Aug 2026
Faultless from first contact right through until after the cremation. It is evident Jill is passionate about the people in her care and ensures they are looked after with dignity.
Denise White 11th Aug 2026
A truly first class service. From the moment we first contacted them, the team showed incredible compassion and dignity. They took away the stress of organizing everything and handled my daughter’s care with the utmost respect. Every single detail on the day of the funeral was managed perfectly. Highly recommended. I cannot thank them enough for their support.