Jill Glencross Independent Funeral Directors
A family run, independent funeral director in Carlisle, serving the local community with personalised, bespoke funeral arrangements
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
About Us
Jill Glencross Independent Funeral Director in Dalston, Carlisle offer bespoke funerals to the Cumbria community and surrounding areas. They are available to help 24 hours a day, 7 days a week.
The company was established in October 2018 by Jill Glencross. Jill has 24 years experience in Pathology at the Cumberland Infirmary in Carlisle where she worked closely with the Coroner, Human Tissue Authority and other Funeral Directors. Jill also worked as a Volunteer at Eden Valley Hospice and as a Health Care on the bank at the hospital. Jill and her Team have won many awards in the last three years - New Business of the Year 2020, Employee of the Region 2021 and Number 1 Best Funeral Director in Carlisle 2022.
They offer access to a wide variety of coffins and caskets, from traditional materials through to eco-friendly options like wicker or bamboo coffins. They can help arrange natural or woodland burials, and offer a huge range of bespoke transport options including VW hearses, horse drawn carriages or even a JCB.
Their funeral home in Carlisle has two peaceful and private chapels of rest as well as an arrangement lounge where you can discuss your loved ones funeral in comfort. If you prefer a home visit, that can also be arranged.
As the only NAFD and SAIF Accredited Funeral Director in Carlisle, contact Jill Glencross Independent Funeral Director today to begin arranging the best possible send off for your loved one.
What Families Say
AI SummaryMany families emphasise how the team provided personal support that went well beyond standard funeral arrangements. They describe feeling genuinely cared for from the first phone call through to weeks after the service, with staff taking time to listen to families' wishes, asking about their loved ones, and treating them with warmth and attentiveness. Several mention specific gestures—checking in by phone, offering hugs, making tea—that helped during an overwhelming time.
On the day of the funeral itself, families consistently note how smoothly everything ran and how the team's professionalism and dignity created a fitting send-off. Many describe the chapel of rest as peaceful and respectful, and comment on how staff made visits there comfortable, welcoming families to spend as long as needed.
Families repeatedly mention clear communication and helpful guidance throughout the process. Several note how the team explained each step, offered suggestions they hadn't considered, and took the burden of decision-making off their shoulders at a time when grief made thinking difficult. Many describe feeling supported in creating a service that reflected their loved one's personality and wishes.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
-
NAFD Member
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
- Inspects member premises to check standards are being met
- Runs a complaints and resolution service for bereaved families
- Provides funeral training and professional qualifications
-
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Judith Hutchby 24th Sep 2026
Many Thanks to Jill & her team, Especially Teresa (Tee) who took care of dad. I know he was in safe hands. Also for her kindness care & compassion too our family at a difficult time. Thank you.x
Alison Litherland 17th Sep 2026
On behalf of the late Eileen Hodgsons family we would like to thank Claire and all the staff at Jill Glencross for all their dedication to our family at this very sad time the care and respect we received was second to none
Sarah Tin 17th Sep 2026
We decided to use Jill Glencross Funeral Directors for my mums funeral after being recommended to them by friends and family and it was the best decision we could have made. Claire helped guide us through the arrangements of what mum would have wanted and what myself and my stepdad wanted her funeral to be. She listened to us talking about mum and helped us to plan a service she would have been proud of. Leaving the funeral directors that day felt like a bit of the weight was lifted from us and we could rest easy knowing all of the plans and arrangements were being taken care of. The chapel of rest was peaceful and comforting and from the moment mum was in their care she looked so peaceful and just like herself again. Those visits to be with mum were precious and we were always warmly welcomed and told to come and take as much time as we needed. Kevin was always very friendly and helpful and amazing on the day at projecting mums pictures and video, really making the reflection period perfectly mum! Julie and Tee were also very kind and welcoming with words of comfort and cups of tea, doing what they could to make anything easier for us. Tee on the day of the service stepped in for Claire who was unwell and she guided us through the service with grace and compassion and you never would have known it was a last minute change. Thank you to the whole team from the bottom of our hearts for making mums service exactly what she would have wanted. Highly recommend Jill and the team to anyone going through such a difficult time