5 Alex De Cruze 21st Apr 2021

Heritage Funerals are a lovely, caring and extremely professional organisation. Nikki and the whole team were so thoughtful, considerate and caring throughout our journey with them. Heritage Funerals performed an excellent funeral services for my late Dad. They treated him with dignity and were exceptionally helpful throughout the process from discussing initial arrangements through to viewing, bringing him to church and taking Dad to the crematorium. They never had no for an answer. I would thoroughly recommend them to anyone and seriously cannot thank Nikki and everyone at Heritage enough for all the support and guidance given to us at this most difficult and vulnerable time.

5 Nora Iyare 16th Mar 2021

Very dignify send off.  Thank you very much

5 Linda Dell 13th Mar 2021

Heritage Funerals,were very efficient ,kind and caring ,helpful .I thought they take pride in they situation. Very pleased with all of them . Thank you very much .

5 Anthony Walden 12th Mar 2021

What a truly lovely group of people, my partner did not leave many instructions as she passed a lot earlier than she should have, but after finding Heritage and from the first phone call, and still till now they have been and still are amazing, attention to every little detail, and nothing is too much trouble, always available even just to chat, and so incredibly supportive in such a difficult time. Not pushy or unsympathetic in the slightest unlike some I spoke to. My partner was a people person and I know she would of approved of Heritage and would of loved the way she has been treated and looked after in their care, and if I could give more stars I would, cannot speak highly enough of them or thank them enough for all they have done. 100% first class.

5 Sharon Allen 10th Mar 2021

Couldn’t recommend them highly enough at a difficult time they were amazing.Nothing was too much trouble.so professional yet very friendly.Thankyou,

5 Amy Webb 5th Mar 2021

They really couldn’t have been any better. Took care of absolutely everything. Everything was perfect. 

5 Ryan Chambers 1st Mar 2021

The staff were very professional at all times and advised us every step of the way. They were very supportive and understanding and made a very difficult time as stressful and straightforward as it good be. We discussed with Nicky and Rosemary what we wanted and they did the rest ensuring we had no worries at all. On the day they made every effort to make my father in laws final journey as he would have wanted and personalised it to him. I can’t thank the staff enough for everything they did especially during these unprecedented times with all the restrictions, they went above and beyond to ensure he had the send off he deserved. 

5 Ellie Doult 24th Feb 2021

Can not recommend Heritage Funerals enough. They were so supportive and would happily answer any queries you had, no matter how small. They really listened to what we wanted and gave us ideas when we did not know. Rosemary spoke such beautiful words at the service, it was lovely. They all truly cared and it made everything a lot easier. Thankyou for everything. Can not recommend enough, they made a horrible time in our lives a lot easier and erased any added stress.

5 Susan Bruce 17th Feb 2021

Really lovely ladies at heritage funerals, could not have been more helpful, nothing was 2 much trouble, thanks for making a difficult time so much more easier for me ,x

5 Sharlene Pratt 8th Feb 2021

The Staff at Heritage Funerals were very professional and gave a sincere and caring service which helped our loved one's funeral run smoothly. It couldn't have gone more perfectly and beautifully. Thank you so very much. Xxxxx

5 Simon Johnson 29th Jan 2021

Really helpful and understanding at one of the most challenging hardest parts of my life so far. Friendly staff who explained processes and were very knowledgeable of who I'd need to contact and how to

5 Sheun Ajibola 20th Jan 2021

I can't recommend Heritage Funerals highly enough. They took the stress of organising a funeral away and were very accommodating and empathetic. Thank you Heritage Funerals for looking after dad. May God Bless you abundantly.

5 christine canderton 6th Jan 2021

Thank you for an excellent service, it felt so personal. From our first meeting with you, you have all been so helpful, understanding and kind at a sad time for us.

5 Cassie Harwood 1st Jan 2021

We can not thank Heritage enough for the care and kindness we felt throughout the whole time. From start to finish the staff were so supportive and made us feel very comfortable knowing our mum was in caring hands. In such difficult circumstances they made everything run as smooth and stress free as we could of possibly imagined. We thank you all whole heartedly for being amazing, kind genuine people. Cassie and Family of Yvonne Robinson Xxx

5 Patricia Wren 19th Dec 2020

Excellent service from Heritage. Extremely compassionate and caring staff. We were impressed from the first meeting with them that the funeral would be organised to meet our family needs. Heritage did everything they could to make it the funeral we all wanted for our beloved mum. Thank you so very much  

5 Zoe Harcombe 16th Nov 2020

My father died suddenly and my mother, brother and I cannot recommend Heritage Funerals highly enough. Organising a funeral is difficult enough - with current restrictions it's even worse. From the moment I called their 24-7 number, early one morning, and spoke to a warm and wonderful woman called Nikki, I knew we had chosen the best people to hold our hands as we arranged our first funeral. From chasing the GP and coroner for the death certificate to arranging the obituary in the local newspaper, this small family firm takes care of everything. They gently advise when you clearly need help and they present options, so that you can be guided with the many choices that arise when you're grieving and less capable than usual. Rosemary does the service - as religious or not as you like - and she is just fabulous. We had friends after the service ask how long Rosemary had known my father (she'd never met him) - that's how well she captured his memory. On the day, the funeral director, Ieuan, was an absolute delight. He did all the thinking for us from leading us (and everyone else) in what we needed to do to collecting flowers and spare orders of service afterwards. Honestly - this team is just the best - we will sadly need to use them again one day and we definitely will.

5 Marilyn George 8th Nov 2020

The family were grateful for the professional caring, respectful and dignified way that mums funeral was organised and managed throughout. The team at Heritage created an environment that felt safe to leave mum in their care, which instilled confidence for all the family that loved and cared for her. The funeral service was faultless leaving all that attended fulfilled and at peace.

5 Dawn Read 28th Oct 2020

The ladies and gentleman have made this difficult time as painless as they could. Heritage have so far been brilliant and explained everything to me on day one. It's been easy and they are very compassionate to how we are all feeling right now. They are very competitive in price too, with no hidden extras like I was expecting.

5 Deborah Bolger 19th Oct 2020

Excellent service went above and beyond in a difficult time very grateful The Bolger family

5 Angela Hughes 26th Sep 2020

We were very pleased with the kind, caring & compassionate way that all the staff at Heritage in Dunstable, looked after our Jim and for the thoughtful, considerate way everything was arranged, from collecting Jim at the hospital & taking care of him to the lovely service at the Vale. Nothing was too much trouble and the little extra's were a lovely touch. Thank you Heritage, we would highly recommend you.

5 David Oldham 14th Sep 2020

Heritage funerals showed great empathy in our time of grief. Their support & helpfulness was paramount in our time of need. We shall be forever grateful. Kindest regards Steve Ward 

5 Marion Trowell 23rd Aug 2020

I thank you all from the bottom of my heart for everything you have done to support us from the very beginning. You listened though the laughs and tears and supported our crazy ideas to give Dad the best send off. Nothing was ever rushed and nothing is too much. The morning of the funeral I was able to bring pictures from the grandchildren to put in with Grandad. Asked if we could detour past the old house and Dads work and even at the last minute these wishes were met. Even now, the support you are giving mum is above and beyond. You are not just funeral directors but have become friends. I am forever grateful for everything you have done and continue to do for us.

5 Jocelyn McAuliffe 22nd Aug 2020

Excellent organisation & planning. Professional, compassionate, kind, patient & tremendous attention to detail.continual support throughout - it was absolutely incredible. The service was flawless. I would recommend Heritage Funeral business with confidence.

5 Brian Evans 18th Aug 2020

We received excellent service through this very hard time and nothing was to much trouble.

5 Lynn Howe 18th Aug 2020

Amazing service and amazing staff, nothing was too much trouble