Heritage Funerals

5 Paul Brackley 7th Sep 2026

We received the best and most excellent service from Heritage Funerals. We knew within 5 minutes of our first meeting with the ladies that own and run the business that we wanted to use their services for the funeral of our dear friend Peter. They took care of everything. They were respectful and caring at all times and the day could not have been more organised. As much as we hope it will be a very long time before we need to use their services again, we most certainly will if and when the time comes. A big thank you for everything. Paul and Marianne.

5 Zulehka Mitcham 19th May 2026

Heritage funerals were so helpful and understanding. Nikki and Rosemary are very knowledgeable and were so supportive. They were very understanding and accommodating of our cultural needs also. My brother and I felt very well looked after while organising the celebration of life for our mother. It felt like we were being looked after by family. I would definitely recommend Heritage funerals to other families.

5 Bernard McGonagle 15th May 2026

My mums funeral service was perfect, just how my mum would have wanted it. Heritage were very respectful and put together the service just how we asked. Thank you so much for delivering a beautiful service. Such a difficult time made a little easier knowing that my mums funeral was just how we wanted. Thank you everyone at heritage. 

5 Jo Dainton 23rd Apr 2026

The biggest thank you!

Thank you for looking after my dad.
Thank you for looking after us.

My dad had specifically requested we use Heritage for his funeral, and from the moment of the very first phone call to Nikki, I knew we were in good hands.

The whole process was made simple and easy, no pressure, no pushy upselling. No question was ever silly and we felt completely comfortable putting our trust in them throughout.

On the day the whole team were super professional and made sure everything ran smoothly. So many people commented to us how lovely the service was, and this would not have been possible without the help of Heritage.

Highly recommended – thank you so much Nikki, Rosemary and team.

5 Alan Taylor 31st Jan 2026

Very understanding, informative with advice and ideas. Made the process a lot easier.

5 Chris Goundry 19th Dec 2025

As a family loosing your Mum at anytime is devastating, at Christmas time seems unfair. The team at Heritage especially Nikki and Rosemary made the process a little easier. Incredibly professional and personal in every detail. Nothing was too much trouble we are so pleased that we gave our Mum the best possible send off we could. Heritage are fantastic in your time of need, we would recommend them to anyone to look after your loved ones. Thank you for everything, really appreciated.

5 Daniel Mentor 15th Nov 2025

The Heritage funeral team did an excellent job of Rachel's funeral. They were very professional and they genuinely cared about every aspect. Rosemary did an exceptional job with Rachel's life story.

My heartfelt thanks goes out to you.

5 Emma Skekle 7th Oct 2025

Us as a family of Mrs shekle cannot thank the heritage funeral family for making my mums day so beautiful, from the moment mum was settled in with them at katherine drive up until the funeral day. They had completed everything we asked for to do with the funeral. Flowers were beautiful too. They kept my mums body really well and prepped so that we could see our mum nearly everyday up until the day of cremation. Words cannot say how thankful we are from rhe bottom of our hearts. Thank you so much Nikki, rosemary and James. I would 100 per cent recommended you to everyone I know. Thank you once again. Loving and caring team at the heritage funeral place.
All our love Emma, claire and the family. X

5 Michael Etienne 30th Sep 2025

The team at Heritage is first-class. The care that they showed not only for my late father but for the wider family spoke volumes. The pride they take in their work and the importance they attach to ensuring that our wishes were respected could be seen in every facet of their work. There were no stupid questions and their was no ask that was too much trouble. I chose them because I had other reviews about the care they take in their work and they excelled my expectations. I cannot overstate the difference that made for us at our most difficult time.

5 R K 22nd Aug 2025

Dad was cared for with sensitivity and respect and we appreciate Heritage for this, during the sensitive and difficult time. Happy to recommend. 

5 Margaret Dozies 29th Jul 2025

Thank you for such a beautiful tailor made service.  A day I will remember for a lifetime for all the right reasons.  I would highly recommend Heritage, lovely people who help you to celebrate the life of your loved one.

4 Harman . 4th Jun 2025

Looked after my mother very well and did all the arrangements good 

5 Paul Watts 4th Jun 2025

Heritage Funerals provided invaluable support during a deeply difficult time, guiding us with compassion and care. As a small, family-run company, they retained very professional standards & consistently went above and beyond, easing every step of the journey. I wholeheartedly recommend their services to others in need.

5 Ryan Giles 2nd Jun 2025

From the very first contact Nikki was so helpful and friendly. Upon meeting, she clearly cared and had our best interests at hear5 making sure that all of our wishes were followed. Rosemary was just as lovely, patient, understanding and caring from start to finish giving advice but not pushy in any way. Funeral went well and we were very pleased with the service received, would highly recommend to anyone.

5 Annette Randall 31st May 2025

Absolutely lovely. So caring, very kind, thoughtful and nothing was too much trouble.
Rosemary and her team are amazing.

5 Lorraine Wyman 15th Apr 2025

Very helpful, and very caring, and sensitive to the bereaveds feelings , first class all the way .❤️

5 Karen Jones 8th Apr 2025

Heritage Funeral Services provided an outstanding service for Peggy's Funeral. We could not have asked for more. Nikki and Rosemary answered all our questions and helped us prepare the funeral with patience, care and excellent attention to detail. Rosemary was a sympathetic and attentive celebrant. We highly recommend Heritage Funeral Services. Thank you all.

5 Gloria Elizabeth Tennyson 9th Mar 2025

From the very beginning to final end, Heritage Funerals had a compassionate, sympathetic, personal and professional outlook to my mum's funerals. My special gratitude goes to Nikky, Rosemary and James for the ways and manners they organised my mum's funerals. Heritage funerals is second to none in Luton as far as I am concerned.

5 Jeff Thrower 7th Mar 2025

We are incredibly grateful to Rosemary,Nikki and team for the care and professionalism they showed throughout the entire process of arranging Gerry’s funeral. From the very first contact, they were compassionate, respectful, and attentive to every detail, making a difficult time so much easier to bear.

The collection of Gerry was handled with such dignity, and every aspect of the service was beautifully arranged. They also read out our letters that was heartfelt and thoughtful, creating a truly meaningful farewell. A special mention for the little moment of calling Sacha ‘Stacey’—it gave us a smile on a tough day, and we know Gerry would have appreciated that too.

Their kindness, patience, and expertise made all the difference, and we sincerely appreciate everything they did for us. We wouldn’t hesitate to recommend Heritage Funerals to anyone in need of a caring and professional funeral service.

5 Karen Rafferty 4th Feb 2025

Perfect 

5 Kirsty Hair 24th Dec 2024

you was the first people we spoke to about the funeral, from. start to finish you were all truly amazing. talking us through everything even things that wasn't really to do with the funeral, for the care and empathy you should me and my family we are forever grateful for helping us give my dad an amazing send off. Thank you for everything.

5 Vicky Bushnell 23rd Dec 2024

So thankful for such a professional yet personal  service from Nikki , Rosmarie and James , they went above and beyond to accommodate us at a difficult time. Thank you :) from the family of Alvan Hibbert 

5 Ian Mcdonald 29th Nov 2024

Superb service from the beginning. You managed to get funds from an insurance that i'm not sure i could have done. You kept me informed throughout. I will certainly reccomend Heritage to others

5 Mary Duggan 17th Nov 2024

This is the second experience with Heritage Funerals. Arranging the funeral of a loved one is extremely difficult but the wonderful team at Heritage take your hand and guide you through with such compassion and kindness. The beautiful space that my dad was resting and the respect he was given was humbling. Nothing is too much trouble and we have felt so safe and cared for.  Just can’t express enough in words of how grateful my family and I are. One word that stands out when thinking of Heritage Funeral is Integrity. Thank you

5 Karen Edwards 28th Oct 2024

Excellent attention to every detail surrounding John’s funeral. Rosemary and Nikki were very kind, respectful, and professional at all times. It was lovely that I was given a beautiful small bouquet of flowers just before the service.