Safe Hands Funeral Services
172 reviews
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5 Nick Day 5th Jun 2026
Penny and her team provided a truly professional and caring service. Their attention to detail ensured that my Mum’s funeral was perfect in every way.
I would highly recommend Safe Hands to anyone. Having used other funeral directors before, I can confidently say that the service, compassion, and support we received from Penny and her team was second to none. Thank you for making a difficult time so much easier for our family. -
5 Kevin McCaig 28th May 2026
My daughter passed away in March and her husband and I visited Penny at Safe Hands to see if she could arrange her funeral. Her compassion towards us was evident from the moment we sat down to chat. The funeral was required to be carried out at relatively short notice as family members had a long arranged holiday due.
Penny took this in her stride, made all of the arrangements within just over a week and the 'Celebration of Life' and wake went off without a hitch.
I can, without doubt, recommend Safe Hands to be just that, 'safe hands' should you be in the unhappy position to need their services.
Thank you Penny.
Kevin McCaig -
5 Lauren Philips 15th May 2026
Losing a loved one is incredibly difficult, especially someone young like my brother at 41. Penny and her amazing team from start to finish were nothing short of exceptional! Penny really is caring and compassionate towards the deceased and families. I really hope I don’t need to arrange another funeral anytime soon but if I do, I know exactly who I’d choose! Thank you Penny and team 🕊️
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4 Vicky Davies 14th May 2026
Penny was so lovely, empathetic and understanding. We would highly recommend Safe Hands.
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5 Sylvia Vickers 11th May 2026
Very grateful for Penny’s help and sensitive understanding in organizing my husband’s funeral. It went very smoothly on what is a very emotional day thank you.
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5 Sharna Russell 28th Apr 2026
Penny was absolutely fantastic, so kind and caring. Would highly recommended safe hands for funeral services, thank you so much for looking after mum on her final journey❤️
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5 Sally Robinson 10th Apr 2026
From our first phone call, we had a sense that Penny was a very caring and organised person that we could put our trust in.
She has gently guided us through every step in organising our Mum's funeral.
The service, the celebrant and the flowers, were all perfect and thoughtfully chosen.
Her advice and kind professional approach has been invaluable at this difficult time.
We would highly recommend Safe Hands.
Penny Strachan replied
Thank you so much Sally for taking the time to leave your kind review. I am so glad you were pleased with every aspect of your mum's service and glad that you felt guided throughout. Together we were able to help create a service that honoured your mum in the way she deserved.
Always here, warmest wishes Penny -
5 Simona Broughton 27th Mar 2026
We would like to express our heartfelt thanks to Penny Adam and the team for their exceptional care, compassion, and professionalism during such a difficult time. From the very first moment, they guided us with kindness and understanding, helping to ease the very difficult situation of making arrangements while we are grieving. This was the second time we have used safe hands .
Every detail was handled with dignity and respect, ensuring that the service truly honoured our mums life. Their patience, clear communication, and genuine empathy meant so much to our family, and we always felt supported and reassured throughout the entire process.
We are deeply grateful for their dedication and the comfort they provided. Their thoughtful approach made a challenging time more manageable, and we will always appreciate the love empathy and care they showed to us and our mum . They again went above and beyond to ensure our mum had a dignified farewell. We don’t just see them as funeral directors . They are friends . And we can’t thank them enough for everything and will forever be grateful to them .Penny Strachan replied
Dear Simona,
Thank you so very much for your incredibly kind and heartfelt words, and for trusting us again to care for your family. It truly means the world to both myself and Adam to have been able to support you during such a difficult time.
We're so glad that you felt guided, reassured and cared for throughout, and we were able to help create a service that honoured your mum in the way she deserved.
Your words about friendship are deeply touching and will stay with us.
We are always here for you, Warmest wishes Penny & Adam -
5 Sara Morrissey 4th Apr 2026
Penny has been amazing.. Wonderfully calm and helpful.. A very personal treatment from start to finish.. Has made the whole process much easier and would highly recommend
Penny Strachan replied
Thank you so much Sara for your kind review. I am so glad to have been able to support you through this difficult time. Your mum truly was a remarkable, lovely lady, who impacted the lives of so many. It has been a n honour & privilege to look after you all. Warmest wishes Penny -
5 Ian Burch 29th Mar 2026
Penny & her team were brilliant arranging everything without fuss & made the day a memorable experience.
Penny Strachan replied
Thank you so much Ian for taking the time to leave your kind review. Thank you for choosing Safe Hands.
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5 Heather Peters 5th Mar 2026
We chose Penny and her team to look after Mum because of the positive reviews. We were not disappointed. Her kindness and understanding helped immensely.
Mum wanted a private, simple send off which is exactly what she had.
By pre -arranging some things before Mum passed, it meant that when it happened, it was easier to cope with.
Joe the Celebrant was perfect on the day.
Thank youPenny Strachan replied
Thank you so much Heather for taking the time to leave your kind review. I am so glad you were pleased with your mum's service and everything was just as you and your mum wanted.
Warmest wishes Penny -
5 Claire Frampton 17th Feb 2026
Fantastic service, fantastic care sympathetic helpful I don’t know where I would be without them. They were the same for my mum as they were for my dad brilliant.
Penny Strachan replied
Thank you so much for your kind words Claire, what an honour to have looked after both your parents. Thank you for choosing Safe Hands, always here for you if you need anything. Warmest wishes Penny -
5 Angela Munnoch 11th Feb 2026
Safe Hands Funeral Services was suggested by a friend and I am so pleased we chose them. From start to finish they made a very difficult time a lot easier. They have a beautiful and calming space to have their meetings where time is spent discussing options of funeral location, flowers and everything. The process was new to me, but everything was made so perfectly clear. Communication was always easy and I really would recommend them. Its a difficult time, but Safe Hands made it easier.
Penny Strachan replied
Thank you so much for your kind words and for choosing Safe Hands. I'm so pleased you felt supported and that we were able to make such a difficult time a little easier for you.
Your recommendation is very much appreciated Angela.
Warmest wishes Penny & Team -
5 Helena Quinn 22nd Mar 2026
I am so pleased we chose Penny at Safe Hands to arrange and guide us through my brother's funeral. Penny was always on hand to give advice and answer any questions I had and not a single thing was too much trouble. She was patient, kind and caring. The Order of Service was very appropriate for my brother and the flowers which were two hand tied bouquet's which met in the middle and looked like one arrangement for the coffin was so substantial and truly amazing. I would recommend Safe Hands to anybody. I and my family would like to thank Penny so much at such a sad time.
Penny Strachan replied
Thank you so much for your kind words and for trusting me to support you and your family at such a difficult time Helena. It was a privilege to help create a service4 that felt right for your brother. I am so glad the details, especially the flowers, meant so much to you.
Your recommendation means a great deal and I am always here if you need anything at all. -
5 Rececca Du-Cann 21st Nov 2025
This is the second time that Penny has meticulously planned a funeral for me. She is so kind and honest, gives superb advice and matches the celebrant and venue perfectly to your needs. I wholeheartedly recommend her without reservation.
Penny Strachan replied
Thank you so much for your kind words Rebecca. It was an honour to support you and you family again. I am so pleased that everything came together in the way you hoped. Your trust and recommendation is deeply appreciated. (In the nicest possible way, I hope you don't need to use my services again for a very long time). Warm regards Penny -
5 Jakub Blackman 29th Oct 2025
Penny and her staff did an excellent job organising my mother's funeral. Penny is extremely attentive, understanding and respectful. Our family were hugely appreciative of all her efforts. All our guests commented on how well the funeral had been arranged. We highly recommend her services.
Penny Strachan replied
Thank you Jacub, for your kind words & recommendation, very much appreciated. It was an honour to look after your family. I am so pleased to hear you received such comments. Warmest regards Penny & Team -
4 Wendy Seales 23rd Dec 2025
Penny and team go above and beyond to take the strain off ,are very respectful and very kind and will provide every detail that I wanted .Every thing went smoothly and well organised ,Above all else the I will forever be grateful for their kindness
Penny Strachan replied
Thank you Wendy for taking the time to leave your kind review & recommendation very much appreciated. Always here if you need anything. Warmest wishes
Penny -
5 Mike McFarlane-Scardifield 26th Dec 2025
Safe Hands were amazing with the service, my beautiful Mum had the best send off conducted by Penny and having Joe as the celebrant was the best decision I made. I would highly recommend them, very professional and Respectful. Thank you for everything.
Penny Strachan replied
Thank you so much for you kind words Mike. I am so glad that you were pleased with the service & Joe. Thank you for your recommendation. -
5 Sally Thorne 14th Jan 2026
From my first contact Safe Hands were amazing. The setting chosen Cisbury Barns worked really well although very cold .
Penny and Adam are kind,sensitive, and just lovely. Their manner is dignified, they make sure all personal wishes are carried
out . I can honestly say I couldn't find any fault with their service at all . For an individual service please feel confident in using Safe Hands amazing thank you so much both of you .
Sally ThornePenny Strachan replied
Thank you so much for your kind words Sally. It was an honour to support you giving Maureen the send off she deserved. I have to agree it was very cold & the heating system, was not effective given the wintery conditions in January. We are so glad you were pleased with the service. Your recommendation is deeply appreciated. Warmest wishes Penny & Adam. -
5 Naomi Robinson 10th Feb 2026
From the moment we contacted Safe Hands Funeral Directors and spoke to Penny, we felt reassured and looked after.
Penny really listened carefully to what we wanted, offered helpful guidance without ever pressuring us, and handled every detail and looked after our dear mum with complete dignity & care. The team went above and beyond to make sure the service reflected our loved one perfectly, everything was exactly how we had envisaged - It was complete perfection. We couldn’t have asked for a more kinder, personable or professional support.
With the added support of Southlands Barn, our beautiful Mum and our family have a service we can cherish and be proud of forever in celebration of her life and the memories we get to keep.
I cannot recommend Penny and the Team involved at Safe Hands enough. Thank you for turning our ideas and requests into something truly amazing and guiding us through a very difficult time.Penny Strachan replied
Dear Naomi,
Apologies for the delay in my reply.
Thank you so much for your incredibly kind and thoughtful words.
It was a privilege to be entrusted with the care of your mum and to support you and your family during such a difficult time. I’m so grateful you felt listened to and supported throughout, as it’s always our aim to ensure every family feels gently guided, never pressured, and fully able to create something meaningful and personal.
Hearing that the service reflected your mum so perfectly and became something you can cherish fills me with immense pride. She was clearly a very special lady, and it was an honour to help celebrate her life in a way that felt right for you all.
On behalf of myself and the whole team, thank you for placing your trust in us.
With heartfelt thanks,Penny (AKA The Funeral Fairy :-) ) -
5 Louise Francis 25th Feb 2026
Safe Hands have been amazing from the time I called them when my dad passed to the actual service . Thankyou Penny and team for everything x
Penny Strachan replied
Thank you so much Louise, I am so glad you were pleased with everything. It was a privilege to take care of you all.
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5 Fred Underwood 1st Mar 2026
Penny and her team were brilliant. Everything was done with efficiency and compassion. The chapel was perfect for a small funeral and everyone remarked on how lovely it was. All the details, such as Joe the celebrant and the beautiful flowers made the whole experience one we would recommend to others.
Penny Strachan replied
Thank you Fred, for your very kind review, much appreciated. It was a privilege to look after you all. Thank you for choosing Safe Hands. -
5 Claire Mann 15th Dec 2025
Penny was just perfect at a very hard time. She is very warm, compassionate and caring. The celebrant she arranged, Claire, was also perfect for us. The service and celebration of dad’s life would have been exactly what dad wanted. I would thoroughly recommend Penny to everyone. X
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5 Paula Bailie 15th Dec 2025
Penny was extremely helpful, offering lots of advice and ideas. She helped us create a Celebration that was very special and appreciated by all who attended.
A comforting memory, thank you Penny. -
5 Liz Green 1st Dec 2025
We felt very safe leaving everything in Penny’s hands. The celebrant she introduced us to was excellent, the flowers were beautiful, the chapel was comfortable and everyone was put at ease. From the very first phone call to the last piece of music Penny and her team were there for us. I would highly recommend Safe Hands, the lovely little chapel and all the team.