Safe Hands Funeral Services
182 reviews
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5 Gill Ramsell 19th Oct 2026
From the moment I stepped through the door Safe Hands couldn’t have been more supportive and helpful. My telephone queries were quickly and efficiently dealt with and they took care of everything, relieving me of the pressure. It was a perfect funeral in every detail. They are an aptly named company and I couldn’t recommend them enough. Excellent!
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5 Ann Peate 27th Sep 2026
Thank you so much for the kindness and compassion you gave at my Rodney’s recent funeral. Thank you Penny for organising, and special thanks to Joe Davis the celebrant. I would definitely recommend Safe Hands.
Penny Strachan replied
Dear Ann, thank you so much for your kind review, I am glad that you were pleased with every aspect of your Rodney's funeral service. Always here if you need anything. Warmest wishes Penny -
5 Josie Wright 19th Sep 2026
Thank you for all your kindness with us
Penny Strachan replied
Thank you Josie, what a perfect and personal service you planned for Sidney, it was a true privilege to be part of his journey. Warmest wishes to you and your family. Penny -
5 Dorothy Hubert 18th Sep 2026
Safe Hands give a very caring personal service everything is individual to your requirements, nothing is too much trouble. Thank you Penny .
Penny Strachan replied
Thank you Dorothy, it was an honour to help you arrange and give such a personal and fitting send off for your Don, who truly was a wonderful man. I am so glad I had the opportunity to meet him and plan his farewell with him in advance. Thank you for entrusting me with looking after him. Warmest wishes
Penny -
5 Tom Snow 9th Sep 2026
We highly recommend Safe Hands Funeral Directors. Penny guided us through the whole process in such a professional but caring way. Everything went so smoothly and Penny had such an eye for detail. This made a real difference at a very difficult and sad time.
Penny Strachan replied
Thank you so much Tom for your kind words. It was an honour to help you give such a personal farewell service for Brian.
warmest wishes
Penny -
5 Anne Haley 31st Aug 2026
Following the very unexpected passing of our young son, we were feeling overwhelmed.
Penny's compassion, warmth and sensitivity helped get us through an extremely difficult period.
She and her team organised the service beautifully. This meant that on the day everything went smoothly and we gave our adored boy the best send-off.
Thank you.
Anne & PhilPenny Strachan replied
Thank you Anne & Phil for your kind words and lovely review. There are no words that can ease the pain of the loss of your precious Thomas.
It was a privilege to help you honour your beautiful son and to ensure his farewell was exactly how you wished.
You are in my thoughts. warmest wishes Penny -
5 Nick Courtney 1st Aug 2026
Penny and the team were outstanding and handled all aspects in a professional but still personal and thoughtful manner.
I cannot recommend them highly enough and you can place your trust in them.Penny Strachan replied
Dear Nick,
Thank you for taking the time to leave your wonderful review. What a privilege is has been to be able to help you arrange a truly personal and fitting farewell for your Helen. With warm wishes Penny -
5 Stuart Powers 20th Jul 2026
Made everything as easy and stress free as these things can be. Excellent service, professionalism and kindness.
Penny Strachan replied
Thank you Stuart for taking the time to leave your kind review. It was a honour to help you at such a difficult time. Always here if you need anything. Warmest wishes Penny -
5 Sally Petch 17th Jun 2026
We are very pleased that we chose Safe Hands for my sister's funeral. Penny and Helen were kind and supportive throughout the process. We decided to have the service in the chapel on the premises as we loved the peaceful atmosphere and I'm sure it was the right decision. The celebrant chosen by Safe Hands was also extremely good.
Thank you Safe Hands
Penny Strachan replied
Thank you so much Sally. Apologies for the delay in my reply, but really appreciate the you taking the time to leave your review and kind words. I am glad to hear that you were pleased with everything.
With warmest wishes to you all Penny x -
5 Jayne White 13th Oct 2026
No fuss. Professional. Great chapel for a small gathering
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5 Nick Day 5th Jun 2026
Penny and her team provided a truly professional and caring service. Their attention to detail ensured that my Mum’s funeral was perfect in every way.
I would highly recommend Safe Hands to anyone. Having used other funeral directors before, I can confidently say that the service, compassion, and support we received from Penny and her team was second to none. Thank you for making a difficult time so much easier for our family.Penny Strachan replied
Thank you so much for your kind comments Nick, I am so glad you were pleased with every aspect of mum's service. Always here if you need anything. With best wishes Penny -
5 Kevin McCaig 28th May 2026
My daughter passed away in March and her husband and I visited Penny at Safe Hands to see if she could arrange her funeral. Her compassion towards us was evident from the moment we sat down to chat. The funeral was required to be carried out at relatively short notice as family members had a long arranged holiday due.
Penny took this in her stride, made all of the arrangements within just over a week and the 'Celebration of Life' and wake went off without a hitch.
I can, without doubt, recommend Safe Hands to be just that, 'safe hands' should you be in the unhappy position to need their services.
Thank you Penny.
Kevin McCaigPenny Strachan replied
Thank you so much for your kind words and heartfelt review. What a privilege it was to look after your warm, beautiful, amazing daughter Donna, who was known and loved by so many. Thank you for choosing Safe Hands. With warmest wishes Penny -
5 Lauren Philips 15th May 2026
Losing a loved one is incredibly difficult, especially someone young like my brother at 41. Penny and her amazing team from start to finish were nothing short of exceptional! Penny really is caring and compassionate towards the deceased and families. I really hope I don’t need to arrange another funeral anytime soon but if I do, I know exactly who I’d choose! Thank you Penny and team 🕊️
Penny Strachan replied
Thank you so much Lauren for taking the time to leave such a wonderful review, and for entrusting your Sam into our care. It was an honour to take care of your brother and the funeral arrangements on your behalf. In the nicest possible way, I hope you don't need to see me for a long, long time! Warmest wishes Penny -
4 Vicky Davies 14th May 2026
Penny was so lovely, empathetic and understanding. We would highly recommend Safe Hands.
Penny Strachan replied
Thank you for your kind words and recommendation Vicky. It was an honour to look after you and your family. Warmest wishes Penny -
5 Sylvia Vickers 11th May 2026
Very grateful for Penny’s help and sensitive understanding in organizing my husband’s funeral. It went very smoothly on what is a very emotional day thank you.
Penny Strachan replied
Thank you Sylvia, it was a privilege to be able to help you and to take care of Richard. He was a remarkable man and was clearly so well thought of by the number of people who attended.
Always here if you need anything. Warmest wishes Penny -
5 Sharna Russell 28th Apr 2026
Penny was absolutely fantastic, so kind and caring. Would highly recommended safe hands for funeral services, thank you so much for looking after mum on her final journey❤️
Penny Strachan replied
Thank you so much Sharna, for taking the time to leave your kind review. It was an honour to look after your mum, you and your family.
I will always remember the beautiful tribute you gave for her. Warmest wishes Penny x -
5 Sally Robinson 10th Apr 2026
From our first phone call, we had a sense that Penny was a very caring and organised person that we could put our trust in.
She has gently guided us through every step in organising our Mum's funeral.
The service, the celebrant and the flowers, were all perfect and thoughtfully chosen.
Her advice and kind professional approach has been invaluable at this difficult time.
We would highly recommend Safe Hands.
Penny Strachan replied
Thank you so much Sally for taking the time to leave your kind review. I am so glad you were pleased with every aspect of your mum's service and glad that you felt guided throughout. Together we were able to help create a service that honoured your mum in the way she deserved.
Always here, warmest wishes Penny -
5 Simona Broughton 27th Mar 2026
We would like to express our heartfelt thanks to Penny Adam and the team for their exceptional care, compassion, and professionalism during such a difficult time. From the very first moment, they guided us with kindness and understanding, helping to ease the very difficult situation of making arrangements while we are grieving. This was the second time we have used safe hands .
Every detail was handled with dignity and respect, ensuring that the service truly honoured our mums life. Their patience, clear communication, and genuine empathy meant so much to our family, and we always felt supported and reassured throughout the entire process.
We are deeply grateful for their dedication and the comfort they provided. Their thoughtful approach made a challenging time more manageable, and we will always appreciate the love empathy and care they showed to us and our mum . They again went above and beyond to ensure our mum had a dignified farewell. We don’t just see them as funeral directors . They are friends . And we can’t thank them enough for everything and will forever be grateful to them .Penny Strachan replied
Dear Simona,
Thank you so very much for your incredibly kind and heartfelt words, and for trusting us again to care for your family. It truly means the world to both myself and Adam to have been able to support you during such a difficult time.
We're so glad that you felt guided, reassured and cared for throughout, and we were able to help create a service that honoured your mum in the way she deserved.
Your words about friendship are deeply touching and will stay with us.
We are always here for you, Warmest wishes Penny & Adam -
5 Sara Morrissey 4th Apr 2026
Penny has been amazing.. Wonderfully calm and helpful.. A very personal treatment from start to finish.. Has made the whole process much easier and would highly recommend
Penny Strachan replied
Thank you so much Sara for your kind review. I am so glad to have been able to support you through this difficult time. Your mum truly was a remarkable, lovely lady, who impacted the lives of so many. It has been a n honour & privilege to look after you all. Warmest wishes Penny -
5 Ian Burch 29th Mar 2026
Penny & her team were brilliant arranging everything without fuss & made the day a memorable experience.
Penny Strachan replied
Thank you so much Ian for taking the time to leave your kind review. Thank you for choosing Safe Hands.
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5 Heather Peters 5th Mar 2026
We chose Penny and her team to look after Mum because of the positive reviews. We were not disappointed. Her kindness and understanding helped immensely.
Mum wanted a private, simple send off which is exactly what she had.
By pre -arranging some things before Mum passed, it meant that when it happened, it was easier to cope with.
Joe the Celebrant was perfect on the day.
Thank youPenny Strachan replied
Thank you so much Heather for taking the time to leave your kind review. I am so glad you were pleased with your mum's service and everything was just as you and your mum wanted.
Warmest wishes Penny -
5 Claire Frampton 17th Feb 2026
Fantastic service, fantastic care sympathetic helpful I don’t know where I would be without them. They were the same for my mum as they were for my dad brilliant.
Penny Strachan replied
Thank you so much for your kind words Claire, what an honour to have looked after both your parents. Thank you for choosing Safe Hands, always here for you if you need anything. Warmest wishes Penny -
5 Helena Quinn 22nd Mar 2026
I am so pleased we chose Penny at Safe Hands to arrange and guide us through my brother's funeral. Penny was always on hand to give advice and answer any questions I had and not a single thing was too much trouble. She was patient, kind and caring. The Order of Service was very appropriate for my brother and the flowers which were two hand tied bouquet's which met in the middle and looked like one arrangement for the coffin was so substantial and truly amazing. I would recommend Safe Hands to anybody. I and my family would like to thank Penny so much at such a sad time.
Penny Strachan replied
Thank you so much for your kind words and for trusting me to support you and your family at such a difficult time Helena. It was a privilege to help create a service4 that felt right for your brother. I am so glad the details, especially the flowers, meant so much to you.
Your recommendation means a great deal and I am always here if you need anything at all. -
5 Louise Francis 25th Feb 2026
Safe Hands have been amazing from the time I called them when my dad passed to the actual service . Thankyou Penny and team for everything x
Penny Strachan replied
Thank you so much Louise, I am so glad you were pleased with everything. It was a privilege to take care of you all.
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5 Fred Underwood 1st Mar 2026
Penny and her team were brilliant. Everything was done with efficiency and compassion. The chapel was perfect for a small funeral and everyone remarked on how lovely it was. All the details, such as Joe the celebrant and the beautiful flowers made the whole experience one we would recommend to others.
Penny Strachan replied
Thank you Fred, for your very kind review, much appreciated. It was a privilege to look after you all. Thank you for choosing Safe Hands.