Safe Hands Funeral Services

5 Peter Deacon 31st Jan 2025

This was the second time using safe hands and as ever Penny went out of her way and beyond so helpful,caring . I just don’t have words to describe how much she helps all the way through the process. I would always recommend her services thank you so much for looking after our mum 🙏🏻

5 Anthony Lahaise 28th Jan 2025

I was very pleased with every aspect of the service provided. Penny was very kind and helpful throughout. The service was perfect and a number of my friends commented afterwards that it was the best funeral they had ever attended, even though the circumstances were extremely sad for all who were there. Penny also recommended a wonderful chaplain who conducted the service so well.

5 Ann Lagerkrans 28th Jan 2025

Penny and the Safe Hands team were simply amazing when my mum died recently. From the time of the initial phone call to Penny, I knew that we had made the right choice for mum's funeral director. Penny was calm, kind and reassuring.
During the meeting to discuss mum's wishes and options, Penny was so kind and empathetic, so human in her approach, there was no sense of being rushed and with her help we decided upon the best service and options for mum, personal to her and in line with what she would have wanted. We decided to view mum a few days later and again, this was undertaken calmly and kindly, with no sense of being rushed, and we had plenty of time just to sit with mum and say our goodbyes.

We decided to have the actual service in Forge Chapel at Safe Hands and I am so glad we did as Penny and her team looked after everything, and us, superbly. Everything was managed brilliantly and sensitively.

Choosing Safe Hands as mum's funeral director was the best decision we could have made. I knew that they were independent from the big chains and I hoped therefore that mum, and we, would be treated as an individual and a family- and that is exactly what happened.

It is not easy in the fog of grief to make good decisions but by making that initial decision to engage Penny and the Safe Hands team, subsequent decisions became much easier thanks to her support and guidance. I will always be so grateful to Penny and her team for making a difficult and sad situation much easier to navigate. I have would highly recommend Safe Hands to anyone in the sad and difficult position of choosing a funeral director, they will take good care of your loved one, and you.

5 Amanda Ceylan 22nd Jan 2025

Outstanding service throughout the whole process . Penny was extremely  thoughtful and caring and guided us through each step, giving advice and recommendations and explained everything so clearly and with great attention to detail.  I never felt rushed at anytime .  Our service was held in the private chapel of Safe Hands and everyone commented on the calmness and intimate feeling of the surroundings.  Truly a perfect send off to celebrate our Mother’s life . Thank you Safe Hands . 

5 Clare Lamb 18th Jan 2025

Penny was very kind and helpful throughout the planning of Dad's funeral. I think we were all in shock over Dad's sudden passing and Penny guided us through. Highly recommend Penny and her team. Clare (John's daughter)

5 Deborah Whitaker 19th Dec 2024

Thank you for all your
kindness, thoughtfulness and empathy. I/we appreciate everything you have done, dealing with my brother’s funeral.  Our family would like to express our sincere thanks to Penny at Safe Hands for all your efforts and very high standards of service you extended and afforded to the entire family, before, during and after the funeral.  Thank you Penny for being there at the end of a phone call, text or email at all hours, I could not have done this without all your help and professionalism. Thank you from the bottom of my heart and I would recommend you to all my friends. 

5 Barbara Buckley 30th Nov 2024

My family and I could not have wished for better caring , considerate help and guidance than from Safe Hands , such sensitive treatment from both Penny and Sally is hard to find , and very much appreciated.

5 Hazel Day 26th Nov 2024

Again Penny was marvellous. Having dealt with one  death in September then this one in October I am in awe with how she dealt with us. She is so reassuring with her thoughtfulness,it was a very reassuring experience. Thank you so much Penny and your team for making it so special
Hazel & Family

5 Dinah Wilson 15th Nov 2024

We were very pleased with whole proceedings the actual service was perfect it could not have been better just as we wanted it Penny was marvellous through the whole thing thank you Penny 
Dinah

5 Robin Duke 1st Nov 2024

Exellent service provided by safe hands during this difficult time

5 Hazel Day 1st Oct 2024

Penny was exceptional with the preparation and execution for Bill’s funeral.
Her attention to detail was marvellous. She gave us all the time wanted to decide what we wanted
Thank you Penny from the bottom of my heart.

5 Nick Vallance 21st Oct 2024

Every interaction with Penny was warm and caring. She made the whole process easy.

5 Ann Peacock 21st Oct 2024

Safe Hands have been wonderful, we have been supported & guided through the whole process. Penny & the team are warm & friendly & from the beginning to the end have been so helpful. We have had many compliments about the funeral service, thanks to Safe Hands it was put together beautifully & everything went to plan. The whole family could not have been happier & are truly thankful to Safe Hands.

5 Maureen Groom 27th Oct 2024

The most obliging, caring, kind and above all understanding not to mention patient. Penny is that person, she really looked after us, guided us in the right direction, thankyou Penny and all at Safe Hands

5 Amanda Harkey 24th Aug 2024

The most friendly and professional company that brought a sense of calm to everything.
Everyone commented on the quality of the flowers and order of service. Every little detail was listened to, to make sure it was truly personal - thank you . 

5 Jill Cox 16th Aug 2024

We will always feel so fortunate that when faced with such a sad time in our lives that Safe Hands was there to support us. When Carol, my sister, passed away we turned to Penny and her team to guide and advise us. They did this with clarity, patience and professionalism; but, most of all, with empathy and caring. We felt that Carol was loved and respected. We were able to ensure that her service and our goodbyes reflected our feelings and Carol's personality. We recommend Safe Hands and are grateful for all their support and love. Thank You - From Carol's family

5 David Giffard 6th Sep 2024

Couldn’t ask for more.More than excellent 

5 Ann Daynes 11th Nov 2024

Penny at safe hands was so kind and helpful and guided us through the arrangements. It all felt very personal.
Would highly recommend using safe hands.

5 Paula Jenkins 12th Nov 2024

From our first meeting to discuss our wishes to the final moments of the funeral Safe Hands guided us carefully and supportively throughout.
I recommend them very highly and thank them for a very special celebration of life for my wife Sharon.

5 Anna Thornley 5th Oct 2024

Excellent

5 Julia Thomas 27th Jul 2024

Penny was so helpful and caring.  The day of the funeral was so well arranged and everything went according to plan.  Have a great admiration for her.  Joe did a lovely service and  the family are very grateful for all the support. 

5 Melanie Brown 14th Jul 2024

Penny and her team are so helpful and understanding They did my Dad’s funeral nearly 3 years ago and when sadly my mum passed away recently I did not hesitate to use them again. Would highly recommend.

5 Ian Shortland 1st Jun 2024

Penny and her team were superb!!  Following the death of my father I immediately researched funeral directors and am thankful that I stumbled on Safe Hands.  Penny immediately took control in a sympathetic and sensitive way and organised everything for the funeral, guiding me along the way when I needed it.  

5 Denise Rowland 27th May 2024

From first meeting Penny Strachan and her colleague  , Adam, the night of my husband’s death , I have had caring , empathetic , service from” Safe hands”.
Penny guided me through every stage of the funeral organisation and nothing was too much trouble .
She gave me comfort and expert advice throughout the whole procedure , giving me confidence and strength to carry on.
I could not have wished for better service .
I am so grateful that I  was recommended “ Safe hands”, by a neighbour.
Denise Rowland ( widow of the deceased)

5 Wendy Richardson 26th Apr 2024

As we entered this new-to-us journey of organising a funeral for a loved one we found Penny and her Safe Hands. If I had been able to design my own perfect funeral director at that point it would have been Penny. Always making herself available to answer our questions as they arose, kind and understanding, while also hugely competent and professional. Thank you.