Safe Hands Funeral Services
172 reviews
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5 Amanda Skidmore 10th Nov 2021
Penny was so sensitive and thoughtful throughout this sad time, she went over and above to make George’s final journey dignified.
Thank you so much.
Penny Strachan replied
Thank you so much for taking the time to leave such a lovely review Mandy. Here if you need anything. Best wishes. Penny -
5 Lesley Edwards 18th Oct 2021
So well organised helpful professional and personal. Everything went perfectly and to plan. Thank you.
Penny Strachan replied
Thank you Lesley, it was a lovely service, it’s been a privilege to look after you all. Please send my best wishes to your mum. -
5 Julie Gillard 24th Oct 2021
Lovely staff and service
I would highly recommendPenny Strachan replied
Thank you Julie, it’s been a privilege to look after you & your family. -
5 Eddie Sale 10th Oct 2021
A faultless service from Penny at Safe Hands. Very caring, compassionate and understanding. Penny was genuine & sincere and helped us plan a lovely service for mum which celebrated her life & achievements. Thanks also to our Celebrant Father John who was warm & friendly,had the human touch & put everyone at ease.
Highly recommended.
Thank you Penny & the team at Safe Hands.Penny Strachan replied
Thank you so much for your lovely review Jill, much appreciated. Such a wonderful, warm and personal service for your mum, very proud to have been part of it. Thank you for entrusting Safe Hands with the arrangements. Best wishes Penny -
5 Fran Bune 9th Oct 2021
From the moment I called Safe Hands and Penny answered the phone I knew I had found the right people at this difficult and sad time to guide me through the process of a funeral with everything that needed to be done to give my Dad the best send off I could arrange. Penny was on the end of the phone every step of the way. She listened to us in our pain, then gave valuable advise on everything from venue, coffins, order of service to flowers, making it all so much less stressful on the whole family.
She introduced us to ‘Leo’ the celebrant who was thorough in finding out all the finer details about our Dad and his life. At the funeral when Leo did his readings it was as if he had known our Dad his whole life, some at the funeral even thought he was a member of the family!
On the day of the funeral everything went as planned, streamlined in every detail making sure it was a beautiful, relevant and personal last goodbye to our Dad.
Thank you PennyPenny Strachan replied
Thank you so much Fran, for such a wonderful review. It’s been a real honour looking after you all. Thank you again much appreciated Best wishes Penny -
5 Elizabeth Huckwell 17th Sep 2021
Penny was first class from start to finish, so helpful and understanding. Would recommend highly. Nothing was to much trouble. Made the day run so smoothly.
Thank youPenny Strachan replied
Thank you so much for your kind review Elizabeth. It was a perfect service in a perfect setting, I am sure Michaela would have approved. Thank you for all your help too. Best wishes Penny -
5 Jan Head 4th Sep 2021
Penny took great care helping us to plan our son’s funeral. She was indeed ‘Safe Hands’. We felt as though we could take our time making decisions and nothing was too much trouble. The resulting service was a perfect tribute.
Penny Strachan replied
Thank Jan and Derek for your kind review, I am so pleased you thought it was the perfect tribute for James. Always here if you need anything. Best wishes Penny -
5 Greg Gyton 21st Aug 2021
We used the services of Safe Hands for my mothers funeral only a few months ago, and had no hesitation in using them again for my father.
Every aspect was again dealt with in a professional but caring and respectful way.
Nothing was too much trouble. Faultless service.
Penny Strachan replied
Apologies for the delay in my reply Greg. Thank you for your kind review. I will always remember your Dad for showing such strength and courage, when speaking at your mum's funeral. What a lovely remarkable man. He was so very proud of you. Always here if you need anything, take care Penny -
5 Wendy Spink 12th Aug 2021
Safe Hands provided a truly personal and bespoke service.
Our wishes were listened to and acted upon. Helpful suggestions and recommendations were put forward, and calls made on our behalf to the celebrant, florist and Registrar. Penny was understanding, patient and attentive, delivering a memorable service which fully met our expectations. Based on our experience, we have no hesitation in recommending Safe Hands Funeral Services to others.
Penny Strachan replied
Dear Wendy & Philip,
Thank you for kind review, I am so glad to hear that you were really pleased with the service and Safe Hands met your expectations. Best regards. Penny -
5 Lisa Haydon 8th Jun 2021
Very helpful
Penny Strachan replied
Hi Lisa, thank you so much for the review, I know you struggled with your new phone, hence only two words :-) but I am glad you were very happy with the service. -
5 Paul Treagus 10th Jul 2021
Excellent service all thanks to Penny and Adam. Penny helped with every step of my father's funeral. Service held at Safe Hands was exactly what the family wanted. Thank you.
Penny Strachan replied
Dear Paul, Thank you so much for taking the time to leave your kind review. Best wishes. Penny -
5 Gary Warwick 6th Aug 2021
Penny is so professional, friendly and helpful, we cannot fault the service she extended to our family in this difficult time for us. She arranged the most thoughtful ceremony and introduced us to Cissbury Barns, which was the most delightful venue we could have wished for. We would thoroughly recommend Safe Hands.
Penny Strachan replied
Thank you Gary for taking the time to leave your lovely review, the setting and service were perfect for you all and I am sure your dad would have approved. Take care Penny -
5 Debra Thurley 9th Aug 2021
Penny was brilliant from start to finish. She listened carefully to what we wanted and helped in so many ways to make the service perfect. Her attention to detail was impeccable and the surroundings of her premises and the chapel were beautiful and comforting. She was always caring, sympathetic and friendly. We would not hesitate in recommending her to others.
Penny Strachan replied
Thank you so much for taking the time to leave your kind review Debra. Hope you and Dad are keeping well. Best wishes Penny x -
5 Ben Evans 7th Jun 2021
Penny is so caring, understanding and helpful. The service was perfect. I am so glad I chose Safe Hands.
Penny Strachan replied
Thank you Ben, I'm so glad you did too. I am only sorry that you have found yourself in need of my services. Life is too cruel sometimes. Always here if you need anything Penny. -
5 Greg Gyton 21st May 2021
The service provided by Safe Hands was exemplary in every way. A very dignified and caring service for my Mum, nothing was too much trouble and your attention to detail was all we could have hoped for. Thank you .
Penny Strachan replied
Thank you so mcc for taking the time to leave your lovely review Greg, much appreciated. Best wishes to you and your family. Penny -
5 Michael Collins 15th May 2021
Faultless in all aspects. Exactly the quality of service and attention to detail required.
Penny Strachan replied
Thank you for your positive review Michael. -
5 Keith Welton 30th Mar 2021
Superb help through a very difficult time.
Penny Strachan replied
Thank you Keith, best wishes. Penny -
5 Charlotte Dumbrill 12th Mar 2021
The care and support shown by Penny and Adam has been nothing short of excellent. From the initial phone call to the funeral service itself, they have been amazing. Nothing was too much trouble and Penny has shown genuine empathy and care throughout.
Penny Strachan replied
Thank you so much Charlotte for your wonderful review. It was an honour and privilege to make the funeral arrangements for your dad. Thank you for choosing Safe Hands. Take care and best wishes. Penny -
5 Kelly Adams 25th Mar 2021
Penny at Safe Hands was amazing throughout. Couldn’t recommend them enough.
Penny Strachan replied
Thank you so much for taking time to leave your excellent review Kelly, much appreciated. -
5 Carol Corrall 12th Feb 2021
It is always difficult when you loose your husband /best friend. Penny and the team were so supportive at a time when you and your family are coming to term's with their loss. Penny was able to lead us through all procedures with compassion and guidance. The funeral was conducted in a professional and respectful manner. Penny arranged for Sally Winstone (Humanist) to conduct the service an excellent choice. Both Penny and Sally gave us 110% support.
Thank you both.
Respectfully Carol, Matt, Chris, Ian,Paul and FamiliesPenny Strachan replied
Thank you so much for the lovely review Carol, it has been a privilege to look after you and your lovely family whilst making the arrangements for Ray. Best wishes Penny -
5 Dennis Chapman 27th Jan 2021
Safe Hands were recommended to us by a friend, always a helpful sign. Penny was caring, compassionate, supportive, helpful and knowledgeable and all who attended in their private chapel or watched Linda's funeral online commented on how well managed it was. No request was too much trouble and I and my family cannot recommend Safe Hands highly enough.
Penny Strachan replied
Thank you so much Dennis, I'm so pleased that you and your family are happy with service. Linda, sounds like she has lived a life full of adventure and fun, making many friends and sharing love all the way. I wish I had the pleasure of knowing her. Always here if you need anything. Warm regards Penny -
5 Tony Mumford 3rd Feb 2021
I wish to thank Penny for looking after Pauline and me she did everything I asked and more she took all the responsibility of the funeral of my shoulders and I felt that we were both in safe hands thank you Penny Tony Munford husband
Penny Strachan replied
Thank you Tony, I'm so pleased that you asked me to take care of Your Pauline, and her arrangements. It has been a privilege looking after you both. Take care, best wishes Penny