Safe Hands Funeral Services
177 reviews
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5 Rececca Du-Cann 21st Nov 2025
This is the second time that Penny has meticulously planned a funeral for me. She is so kind and honest, gives superb advice and matches the celebrant and venue perfectly to your needs. I wholeheartedly recommend her without reservation.
Penny Strachan replied
Thank you so much for your kind words Rebecca. It was an honour to support you and you family again. I am so pleased that everything came together in the way you hoped. Your trust and recommendation is deeply appreciated. (In the nicest possible way, I hope you don't need to use my services again for a very long time). Warm regards Penny -
5 Jakub Blackman 29th Oct 2025
Penny and her staff did an excellent job organising my mother's funeral. Penny is extremely attentive, understanding and respectful. Our family were hugely appreciative of all her efforts. All our guests commented on how well the funeral had been arranged. We highly recommend her services.
Penny Strachan replied
Thank you Jacub, for your kind words & recommendation, very much appreciated. It was an honour to look after your family. I am so pleased to hear you received such comments. Warmest regards Penny & Team -
5 Keith Vigar 24th Oct 2025
Being the first funeral that we have had to organise added to the fact that we had lost our precious young son, Penny and the team at Safe Hands could not have provided any better service for us. We are and forever will be grateful for their kindness and attention all the way through the process. They are amazing!
Penny Strachan replied
Thank you for your incredibly kind words Keith & Camilla. I cannot begin to express how sorry I am for the loss of your precious son. It was truly an honour to support young your family during such a difficult time. Always here for you. Penny x -
5 Claire Mann 15th Dec 2025
Penny was just perfect at a very hard time. She is very warm, compassionate and caring. The celebrant she arranged, Claire, was also perfect for us. The service and celebration of dad’s life would have been exactly what dad wanted. I would thoroughly recommend Penny to everyone. X
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5 Paula Bailie 15th Dec 2025
Penny was extremely helpful, offering lots of advice and ideas. She helped us create a Celebration that was very special and appreciated by all who attended.
A comforting memory, thank you Penny. -
5 Liz Green 1st Dec 2025
We felt very safe leaving everything in Penny’s hands. The celebrant she introduced us to was excellent, the flowers were beautiful, the chapel was comfortable and everyone was put at ease. From the very first phone call to the last piece of music Penny and her team were there for us. I would highly recommend Safe Hands, the lovely little chapel and all the team.
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5 Bridie Anderson 23rd Sep 2025
‘Thank you’ does not seem enough to express just how deeply grateful I am for how Safe hands/Penny have supported me in saying goodbye to my husband Steve. The service went so beautifully, everything they do and how they do it just transforms the worst event of life into such a peaceful, meaningful and special event – that is such a gift.
Joe the celebrant was perfect too, how right they were to choose him!
Penny Strachan replied
Thank you so much Bridie for your lovely words. Such a privilege to support you and to look after Steve. So glad you were pleased with everything. Always here if you need anything. Warmest wishes. Penny & team. -
5 Samantha Mithchell 11th Oct 2025
Thank you Penny and Adam for your wonderful care, love and support.
Our mum Anne and grandma was wonderfully looked after by you all.
Love Sam and all the family xxxxPenny Strachan replied
Thank you so much Sam, what a privilege it was for us to have looked after both your Mum and Dad, now reunited. Love Penny and Adam xx -
5 Ian Petrie 17th Sep 2025
Very caring and professional attention given by Penny and Helen whenever there was a question or alteration that needed to be addressed. Penny was always there in the background to make sure that everything went smoothly but also to ensure that all the family and friends on this most difficult of days, were able to give a loved one a special ‘send off’.
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5 Francis Carr 9th Sep 2025
Penny and the team at Safe Hands offer a truly exceptional service. Professional attention to detail, coupled with a caring approach, make the planning of a sad occasion more bearable. The choice of celebrant was inspired, and Tony Petras could not have been more helpful or eloquent. I am delighted that I selected Penny and her colleagues for my wife's final send-off; they are, indeed, Safe Hands.
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5 Simon Thornley 8th Sep 2025
Penny conducted my sister’s beloved sister’s funeral with great sensitivity. It went off very well and her suggestions all improved it. I am very grateful and would wholeheartedly recommend her services to anyone in need of them.
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5 Theresa Gilsenan 6th Sep 2025
Superb, caring, professional and sympathetic -highly recommend Penny and her team. Thank goodness Camilla sent us to you in such a difficult time, we know that we gave Anthony a wonderful send off which he so deserved.
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5 Ann Salmon 15th Jun 2025
Both Penny and Helen were business like and efficient, but with the sympathy necessary in this very difficult job. Penny sorted out a wonderful uplifting funeral for my husband, and helped or guided me with very difficult decisions ~ and how many decisions! Planning a funeral is one of the most complex things I have had to do and she was with me all the way. The family liked the company too.
Penny Strachan replied
Dear Ann, thank you so much for your kind words, so glad you were pleased with the service and to hear we helped & guided you to achieve an uplifting service for Tony. Warmest wishes Penny & Helen. -
5 Alex Bloom 28th Jul 2025
Safe Hands delivered all you could ask for for a funeral service, and more. Penny went above and beyond to make sure everything little detail was taken care of and helped organize a beautiful service for my wife. I highly recommend.
Penny Strachan replied
Thank you so much for your kind review Alex. It was a privilege to be part of Carina's service. Always here if you need anything. Warm wishes Penny -
5 Helen Boniface 25th May 2025
Penny was amazing.
She gently encouraged us to make the right decisions and the small chapel on site was perfect for such a tiny funeral.
It also enabled us to hold the gathering at quite short notice and Penny and her team worked so hard to put everything together in a short space of time.
We are so grateful for all their efforts, it was a lovely farewell. Thank you.Penny Strachan replied
Thank you for your wonderful review Helen. I am glad we were able to accommodate your wishes for the service to be turned around in a short time, with yours and your sisters help, we made a very personal service for Pamela. So glad you were pleased with everything. Warm wishes Penny -
5 Melanie Winters-Holmes 13th May 2025
Totally wonderful service caring supportive and professional
Made this incredibly difficult time smooth and was able to think outside the box for our needs
Thank you xPenny Strachan replied
Dear Mel,
Thank you for taking the time to leave your kind review, at this difficult time, we really do appreciate it. Together we created a very fitting send off for Thomas.
Sending hugs and warm wishes Penny x -
5 Gil Schaeffer 4th May 2025
Penny and the team at Safe Hands have been brilliant from start to finish. Helpful, sympathetic, and I can not praise them high enough. Communications from Helen was top notch. Joe, The celebrant was fantastic. The options to personalize the service made my father's passing a lovely experience. I will certainly recommend them.
Penny Strachan replied
Thank you Gil, really appreciate you taking the time to leave your wonderful review. I am so pleased to hear that you were happy with every aspect. With warm wishes Penny and the team. -
5 Deborah Cable 3rd May 2025
Amazing the whole experience was exceptional, the team were so friendly, helpful and supportive, at the most difficult and sad time we found they eased every part of the preparation Penny was outstanding and honestly could not of been more helpful.
Penny Strachan replied
Thank you so much for your lovely review Deborah, really appreciate you taking the time to do so. So glad you were pleased with everything, I think it was the perfect farewell for Flo.
Warmest wishes Penny -
5 Marah Bowron 5th Apr 2025
I would thoroughly recommend Penny; she is very caring and it's a a lovely environment as well. You certainly feel that you're in 'safe hands'...
Penny Strachan replied
Thank you so much for your kind comments Marah. So pleased you felt this way.
Always here if you need anything, Warm wishes Penny
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5 John Atkinson 26th Mar 2025
Penny at Safe Hands helped us professionally and personally cope with the process of our Father's funeral. She was empathetic and caring and I can definitely recommend Safe Hands to care for your loved one's funeral arrangements beautifully.
Penny Strachan replied
Thank you so much for taking the time to leave your kind review John. An honour and privilege to be able to look after your family again. Thank you.
Warm wishes penny -
5 Elisabeth Cordingley 24th Mar 2025
Caring, Respectful, above and beyond.
Thank youPenny Strachan replied
Thank you so much Elisabeth, always here if you need anything. Penny -
5 Holly Gurney 11th Mar 2025
In this extremely difficult time, our family could not have been happier with the service we received.
Penny Strachan replied
Thank you Holly, A real honour for me to look after your Dad, and your family again. Such a beautiful service. With warmest wishes Penny -
5 Louise Crabb 2nd Mar 2025
Penny was so amazing at her job ,every litte detail was deliverd ,she was very soothing in this difficult time ,and I would highly recommend them
Lou crabbPenny Strachan replied
Thank you so much Lou for entrusting Darren into my care, so glad you did and we were able to deliver exactly the service Darren had himself planned with me and wanted. What an honour and privilege for me. Warmest wishes Penny -
5 Cheryll Allison 28th Feb 2025
Penny and her team were so easy to deal with during a very emotional and difficult time. Their kindness and empathy was very much appreciated and my mother's funeral was so well organised. Thank you.
Penny Strachan replied
Thank you Cheryll,
What a privilege it has been to look after your family and both your parents.
Thank you for your kind review. Best wishes Penny -
5 Chris Walls 25th Feb 2025
Absolutely amazing service from start to finish.
Penny Strachan replied
Thank you so much Chris, so glad to hear you were pleased with every aspect of the service.