Jackson Family Funeral Directors, Upton upon Severn Care Centre

89 reviews

Jackson Family Funeral Directors, Upton upon Severn Care Centre, Worcestershire, funeral director in Worcestershire Jackson Family Funeral Directors, Upton upon Severn Care Centre, Worcestershire, funeral director in Worcestershire Jackson Family Funeral Directors, Upton upon Severn Care Centre, Worcestershire, funeral director in Worcestershire
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An independent funeral home providing caring and personal service in Upton upon Severn, Worcester, Malvern and Tewkesbury

Latest Verified Reviews

Charlotte Ann Underwood 27th Jun 2021

Mark and the team at Jackson's provided a personable and professional service, going above and beyond to accommodate our slightly different requests to give my husband the fitting send off he would have approved of.

Richard Kendrick 8th May 2021

The attention to detail along with the care and sympathy given to us at our son’s funeral was outstanding.

Robert Bishop 27th Apr 2021

The service for Andrew was a very compassionate and professionally run funeral. Nothing was too much trouble. Mark Campion and the whole team from Jackson did not put a foot wrong; they were truly genuine and sincere throughout the whole procedure. From our initial meeting, family requirements, personal touches & funeral service - right through to thoughtful aftercare - Jackson Family Funerals made sure the entire process was stress free & perfect. Funerals are something I believe most people do not want to think about, or, want to be part of (for obvious reasons), non-the-less, if I was aware of how good Jackson Family Funerals were before past family services had been arranged, I would most definitely chosen Mark & his team. If/when such sad events occur in the future, I will certainly be recommending Jackson Family Funerals to others.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
Hanley Road
Upton upon Severn
Worcestershire
WR8 0PA

About Us

Matthew and Laura Jackson provide independent funeral care in Upton-upon-Severn with a focus on looking after the people at the heart of their local community. They are on call 24 hours a day to help and support families at a very difficult time.

Jacksons Family Funeral Directors’ comfortable and contemporary premises provides a private and reassuring space to talk about your loved one and their funeral arrangements. It has on-site facilities to look after people who come into their care and a tranquil chapel of rest for families wishing to spend time together before the funeral.

On-site parking makes Jacksons Family Funeral Directors conveniently accessible, while experienced funeral director Matthew Jackson is also happy to arrange a home visit to support families through the funeral arrangements. Online support is also available for families arranging a loved one’s funeral in Upton-upon-Severn, Worcester, Malvern or Tewkesbury.

Jacksons Family Funeral Directors is a member of the National Association of Funeral Directors and of the Association of Green Funeral Directors. Listening to families and helping them through the funeral arranging process, Matthew and his caring team support families to plan a funeral that reflects their loved one’s life, beliefs and values, whether that’s a traditional service, green burial or direct cremation.

As parents, Matthew and Laura cannot begin to imagine the loss of a child and provide their funeral care at no charge to families grieving a child under the age of 16. The only costs will be from any third party that makes a charge and families are supported to be as involved in the funeral planning as they feel able to and comfortable with.
Committed to supporting families in Worcestershire at a very difficult time, call Jacksons Family Funeral Directors for respectful and compassionate support when it is needed most.

Verified Reviews

Verified Reviews

  • 5 Charlotte Ann Underwood 27th Jun 2021

    Mark and the team at Jackson's provided a personable and professional service, going above and beyond to accommodate our slightly different requests to give my husband the fitting send off he would have approved of.

  • 5 Richard Kendrick 8th May 2021

    The attention to detail along with the care and sympathy given to us at our son’s funeral was outstanding.

    Jonathan Branchett replied
    Thank you for your kind comments Richard. The very best wishes from our family to yours.
  • 5 Robert Bishop 27th Apr 2021

    The service for Andrew was a very compassionate and professionally run funeral. Nothing was too much trouble. Mark Campion and the whole team from Jackson did not put a foot wrong; they were truly genuine and sincere throughout the whole procedure. From our initial meeting, family requirements, personal touches & funeral service - right through to thoughtful aftercare - Jackson Family Funerals made sure the entire process was stress free & perfect. Funerals are something I believe most people do not want to think about, or, want to be part of (for obvious reasons), non-the-less, if I was aware of how good Jackson Family Funerals were before past family services had been arranged, I would most definitely chosen Mark & his team. If/when such sad events occur in the future, I will certainly be recommending Jackson Family Funerals to others.

    Jackson Family replied
    Dear Robert thank you for your review it was an honour to look after Andrew please send on my best wishes to all the family.
  • 5 Joanne Marie Wilson 26th Apr 2021

    Jackson Family Funeral Directors were outstanding in their organisation of my Mother's funeral from start to finish. The professionalism and respect shown by all the team towards my Mother and the family was more than our expectations. In such difficult and emotional times it was reassuring to know that Mark Campion from Jackson's was available at all times to answer and clarify any queries we had.

    Jonathan Branchett replied
    Hello Joanne. On behalf of everyone at Jacksons I'd like to thank you for your very kind review.
  • 5 Maureen Embrey 24th Apr 2021

    Excellent service, compassion and sympathy were shown throughout the whole process. They listened to our requirements and  offered guidance in order to make the day just what our father would have wished for.  I would certainly recommend the Jackson Family they are a caring company. 

    Jonathan Branchett replied
    Thankyou for your kind words Maureen. I'm glad the teams hard work provided you with the service your father would have wanted.
  • 5 Deborah Smith 23rd Apr 2021

    Can not recommend Jackson Family Funeral Directors enough, at such a sad family time they were professional from the start, keeping in touch with us by phone and email putting our minds at ease, helping us through a very difficult time making our journey much easier knowing that we were not having to deal with any of it on our own and we were in safe capable hands. Mark, Jenny and their team are very kind, understanding, considerate, knowledgeable and professional from start to finish. 

    Jonathan Branchett replied
    Thank you for such a lovely and kind review. They really do mean a lot to the whole team at Jacksons
  • 5 Deborah Lakin 21st Apr 2021

    The customer service that we received from Mark and colleagues, has been excellent and has helped so much with the very difficult and unexpected process of arranging the funeral of my younger sister Gayle.  From the first visit to my home to discuss arrangements, the helpful advice offered along the way about practical and emotional issues, and the superb service and support given on the day of Gayle's funeral, everything has been made so much easier by us as a family, because of the care and attention given by Jackson's. We are forever grateful for this and although we hope not to need your services again too soon, we will be holding on to your card. Thank you. 

    Jonathan Branchett replied
    Thank you for your review Deborah. Mark and the team are very grateful for your kind words. Jackson Family Funerals is very proud of the service provided to all families
  • 5 Becky Wainwright 9th Apr 2021

    Mark Campion and his team showed professionalism and compassion at a very hard time for me and my family. Their help, care and advice was invaluable and they gave my Dad the send off he deserved. I would fully recommend Mark and his team. Thank you so very much.

    Jonathan Branchett replied
    Your kind words are wonderful. Mark and the whole Team at Jackson Family Funerals works hard to provide a 5* level of service every time
  • 5 Jill Crawley 29th Mar 2021

    Jacksons made the most difficult two weeks of my life considerably easier to bear. On first contact with Mark I was comfortable that Leon would be well looked after. I received excellent support in arranging the service while at the same time feeling in control. The customer service was perfect; kind, sensitive and professional throughout. Jenny, our celebrant captured Leon's spirit beautifully and everyone present thought it was the best service they had attended. I would thoroughly recommend Jacksons at Upton-upon-Severn to anyone.

    Jonathan Branchett replied
    Thank you Jill. It was an honour to care for Leon on behalf of you and your family. I'm delighted Jenny captured Leon's spirit during the service
  • 4 Sue Lee-Smith 5th Mar 2021

    Excellent in most respects, but it is bad business practice to expect customers to agree to a verbal quote only. This should be an invoice or written quote at very least. Moreover, the funeral director was surprised that I read all paperwork. As a Citizens Advice Adviser, I would urge all customers to do so. Many of the problems our clients experience are the result of not doing so.

    Jonathan Branchett replied
    Thank you for your comments Sue. We work hard to ensure all of our families receive the best possible service for their loved ones and spend time ensuring they fully understand all paperwork throughout the process. This includes following up verbal estimates with a formal quotation.
  • 5 Jem Finch 1st Mar 2021

    What a company ? They were professional, efficient and so friendly 😊.Never had to organise a funeral before but they helped me and my sister so much, if anything happens to me I hope these lovely people look after me.

    Jonathan Branchett replied
    Thank you for your kind words, we're delighted you were so happy with our help and support.
  • 5 Peter Scott 1st Mar 2021

    A very professional, friendly, efficient team.  All of our queries handled sensitively  Could not be better. 

    Jonathan Branchett replied
    Hello Peter, I'd like to thank you for your very generous review of the service received from Jacksons. We always strive to handle everything as sensitively and professionally as possible.
  • 5 Caroline McGowen 26th Feb 2021

    I would highly recommend this lovely professional team.

  • 5 Wendy Hadley 15th Feb 2021

    We were very pleased with the service from Jackson for mr j Hadley furnal thanks Mrs Wendy Hadley 

    Jackson Family replied
    Thank you for your kind feedback Wendy, I will pass your thanks onto all concerned. Best Wishes, Tracey
  • 5 Gary Seaborne 9th Feb 2021

    I would like to say a massive thank you to Mark and his colleagues at Jackson Family Funerals, from the first call I made to them, right though the whole process,  there compassion and professionalism was outstanding, on arriving at the Upton office Mark came out to meet myself and my mum and we were looked after perfectly everything we asked for happened with Excellence so thank you everyone you made my dads final day exactly what we asked.

  • 5 David Sumner 25th Jan 2021

    A really caring, individual and personalised service where nothing was too much trouble. During this difficult time, your attention to detail, respect and empathy were second to none and could not have been improved. Thank you.

  • 5 Claire Flanagan 23rd Jan 2021

    Excellent service from start to finish. Very respectful, compassionate and professional. Lovely to deal with.

  • 5 Mark Beard 15th Jan 2021

    My Fathers wishes of a Direct Cremation came as a bit if a shock to us, but his reasons were sound and we decided after his passing thst was only fair to carry out these wishes. I rang around various funeral homes in the Ledbury/ Malvern area and found the difference in price quite staggering, one company quoted over £2500. We settled on Jackson Family mainly on price as this was just over £1100. Not rearly knowing what happens next Sarah was very helpfull and guided us through the process throughout. The undertakers turned up at the time we had asked and were very thoughtfull and curious. After dad was taken there was follow up calls And we were advised the time and date of dads Cremation. When it came to paying the bill there was no pressure and they were quite happy to wait for the insurance company to pay up, some wanted deposits or payments in full. I have been so impressed with the whole process I would not go to any other company. I am now in the process of pre paying for a funeral plan for myself and nominating Jackson as my preferred Funeral home so my Children or Wife have a seamless process. I thank you for all your help.

  • 5 Rob Monkhouse 22nd Dec 2020

    Sarah was very helpful and dealt with all our questions and issues efficiently and with just the right amount of compassion and care. I’d have no hesitation in recommending Jacksons.

  • 5 Simon Rhodes 21st Dec 2020

    The lovely team at Jackson’s did a great job organising my Mothers funeral. Special Thanks goes to Sarah for her hard work and care and her attention to detail. Their efforts made a sad occasion much more bearable.

  • 5 Hannah Mather 21st Dec 2020

    Sarah from Jacksons was so warm and caring from the first moment I spoke to her. This is ultimately what made our family pick Jacksons. She made me feel like our family was very important and nothing was too much trouble for her. This funeral directors is what ever other funeral directors should aspire to be like. I have no complaints at all in how my father in law was taken care of, which ment our family could concentrate on grieving.

  • 5 John Crook 3rd Dec 2020

    Mark and the team at Jackson funerals were absolutely amazing from the very start . After losing my dad to an incredibly short illness we approached jacksons with no idea of what we were doing or what to expect. We were immediately looked after In a very compassionate and understanding manner. The team at jacksons are a fantastic and helped not only with the funeral arrangements but lifting our moods and offered shoulder to lean on during the darkest time of our lives . I absolutely recommend these guys and wish them all the very best in the future .

  • 5 Sarah Merriman 2nd Dec 2020

    From start to finish this wonderful family funeral directors made the whole bereavement process incredibly stressfree. Mark and his team were hugely professional, empathetic, warm and welcoming. They guided us through the whole process efficiently, taking time to explain everything without rushing us and nothing was too much trouble. All costs were explained. Choosing the coffin was easy, the order of service was printed on our behalf and we had the support of Jenny the funeral celebrant to assist us with the order of service on the day. Jenny’s welcome and delivery at the Vale crematorium was incredible and she took all the pressure away from the family who could just sit and listen to the service. Would thoroughly recommend their professionalism, Efficiency, kindness. I do not have one single negative. Thank you Mark and your team for everything you did for our mother.

  • 5 Nicci Barlow 27th Nov 2020

    Dear Sarah (and team) I just wanted to convey our thanks and appreciation for your incredible service in regard to the recent direct cremation of our loved one. You have been so amazing, truly. We were honestly a little apprehensive at first, but your knowledge and assurance were all we needed and you followed this through 100% with your impeccable customer care. You’ve been an absolute pleasure to deal with from beginning to end and I cannot thank you enough. I’d wholeheartedly recommend you without hesitation.

  • 5 Clive Parks 21st Nov 2020

    I am most impressed with the professional and considerate service provided . This was a direct cremation with a long distance collection. Everything carried out calmly and Jacksons took a great deal of care to keep me informed and reassured. A first class service in difficult times.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
Hanley Road
Upton upon Severn
Worcestershire
WR8 0PA

Latest Verified Reviews

Charlotte Ann Underwood 27th Jun 2021

Mark and the team at Jackson's provided a personable and professional service, going above and beyond to accommodate our slightly different requests to give my husband the fitting send off he would have approved of.

Richard Kendrick 8th May 2021

The attention to detail along with the care and sympathy given to us at our son’s funeral was outstanding.

Robert Bishop 27th Apr 2021

The service for Andrew was a very compassionate and professionally run funeral. Nothing was too much trouble. Mark Campion and the whole team from Jackson did not put a foot wrong; they were truly genuine and sincere throughout the whole procedure. From our initial meeting, family requirements, personal touches & funeral service - right through to thoughtful aftercare - Jackson Family Funerals made sure the entire process was stress free & perfect. Funerals are something I believe most people do not want to think about, or, want to be part of (for obvious reasons), non-the-less, if I was aware of how good Jackson Family Funerals were before past family services had been arranged, I would most definitely chosen Mark & his team. If/when such sad events occur in the future, I will certainly be recommending Jackson Family Funerals to others.

Reviews
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Update

Prices vary by time and day of week