Jackson Family Funeral Directors, Upton upon Severn Care Centre

180 reviews

Call 24 hours

An independent funeral home providing caring and personal service in Upton upon Severn, Worcester, Malvern and Tewkesbury

Latest Verified Reviews

Sarah Roberts 29th Mar 2026

Thank you for all your support during this difficult time. You were friendly and easy to talk. You provided excellent service and very professional. All very respectful and dignified. Thanks you Mark and colleagues. 

Sarah Bennett 27th Feb 2026

Very considerate and caring throughout and extremely efficient.

Andy George 22nd Jan 2026

Sadly we have had to use Jacksons more than we would have liked over the last few years, but on every occasion they have gone above and beyond in all aspects of care. More recently they conducted my mother's funeral, Mark was, as always, impecable throughout & they helped deliver a funeral that she herself would have enjoyed!

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

Jacksons Family Funeral Directors’ comfortable and contemporary premises provides a private and reassuring space to talk about your loved one and their funeral arrangements. It has on-site facilities to look after people who come into their care and a tranquil chapel of rest for families wishing to spend time together before the funeral.

On-site parking makes Jacksons Family Funeral Directors conveniently accessible, while experienced funeral director Matthew Jackson is also happy to arrange a home visit to support families through the funeral arrangements. Online support is also available for families arranging a loved one’s funeral in Upton-upon-Severn, Worcester, Malvern or Tewkesbury.

Jacksons Family Funeral Directors is a member of the National Association of Funeral Directors and of the Association of Green Funeral Directors. Listening to families and helping them through the funeral arranging process, Matthew and his caring team support families to plan a funeral that reflects their loved one’s life, beliefs and values, whether that’s a traditional service, green burial or direct cremation.

As parents, Matthew and Laura cannot begin to imagine the loss of a child and provide their funeral care at no charge to families grieving a child under the age of 16. The only costs will be from any third party that makes a charge and families are supported to be as involved in the funeral planning as they feel able to and comfortable with.

Committed to supporting families in Worcestershire at a very difficult time, call Jacksons Family Funeral Directors for respectful and compassionate support when it is needed most.

Verified Reviews

Verified Reviews

  • 5 Sarah Roberts 29th Mar 2026

    Thank you for all your support during this difficult time. You were friendly and easy to talk. You provided excellent service and very professional. All very respectful and dignified. Thanks you Mark and colleagues. 

  • 5 Sarah Bennett 27th Feb 2026

    Very considerate and caring throughout and extremely efficient.

  • 5 Andy George 22nd Jan 2026

    Sadly we have had to use Jacksons more than we would have liked over the last few years, but on every occasion they have gone above and beyond in all aspects of care. More recently they conducted my mother's funeral, Mark was, as always, impecable throughout & they helped deliver a funeral that she herself would have enjoyed!

  • 5 Debra Smith 28th Dec 2025

    On the run up to and on a very sad and emotional day Mark, Anne and the Jackson team were welcoming with true and honest warm feelings to myself and Mollys family. 
    Both Mark and Anne are very professional, they keep in contact with nothing being a problem fitting in meetings and dealing with emails anytime of day and night. 
    Jackson’s family funeral director’s are highly professional and truly care, I have used them twice now and will use them again knowing that myself and family are in very capable hands. 

  • 5 Toni Dunn 23rd Dec 2025

    Mark and his team at the Upton branch were absolutely phenomenal. Really on the ball, quick with responses and queries and just generally easy to communicate with. They really gave my mum a fantastic send off and we couldn't imagine using anyone else now we've seen how wonderful they are. Although we do hope we don't have to!

  • 5 David Schroder 21st Dec 2025

    Almost perfect in everything they did.

  • 5 Emma Smith 31st Oct 2025

    Couldn’t have asked for more, respectful and supportive all the way through, very much appreciated. Wouldn’t hesitate to recommend to others.

  • 5 Jaye Szymanski 13th Oct 2025

    Mark and his team at Upton were professional, kind and caring. At a difficult time in our lives they were sympathetic to just the right degree. Jenny as our celebrant could not have provided a better service, she helped make the day a celebration in just the way I wanted.
    Couldn't thank them enough.

  • 5 Kirsten Maunder 19th Sep 2025

    Mark & the team were amazing. I struggled a lot to make the arrangements and to make decisions and Mark was very patient and understanding. The service was perfect and just how Mum would’ve wanted. I can’t thank them enough 

  • 5 David Parsons 5th Sep 2025

    Professional, efficient and very caring in a difficult time. Cannot praise them highly enough.

  • 5 Amanda Baddeley 15th Aug 2025

    Cannot thank everyone at Jackson's funeral directors for all the support they gave myself and family through such a difficult time and made everything run smoothly on the day of my Dads funeral. The support and communication throughout was excellent. Mark in particular was amazing and nothing was to much trouble for him

  • 5 Chris Redman 14th Aug 2025

    A fantastic family team. Made the process very easy. They couldn’t do enough for us - so pleased we chose them. Very flexible about our wishes and accommodated everything we asked for. ( even when I kept changing things!)  very happy to recommend them. 

  • 5 Jackie Dobson 21st Jul 2025

    I cannot thank Mark, Jenny and all the staff at Jackson’s family funerals enough.
    They have seen our family and friends through a very difficult time. Their kindness and compassion is beyond measure!

  • 5 Steve Lloyd 20th Jun 2025

    Jackson’s Funeral Directors were excellent when they recently fulfilled my late father’s wishes to the letter. They were helpful as well as informative which made the whole process much easier; we had choices and also advice and this meant we felt part of the overall arrangements.

    Jenny Campion was our Celebrant and we could not have asked for better as she balanced the more emotional aspects with some light hearted parts that produced an overall celebratory feeling that my father would have appreciated.

    Thank you to all at Jackson’s.

  • 5 Colin Harvey 13th Jun 2025

    Service and advice, was excellent throughout the whole time, following my wife’s death.
    First class company, who I recommend to anyone.

  • 5 Emma Beasley 22nd Apr 2025

    We could not fault the service we received from Jackson’s. Mark was especially helpful. They guided us through everything in a kind, friendly manner. The cremation service right down to the printed order of service was a celebration of life exactly as we wanted. Thank you to all at Jackson’s

  • 5 Carole Anderson-Ilic 18th Apr 2025

    Sincere thanks to Mark and everyone at Jackson’s for helping us through this difficult time. Mum was treated with the utmost respect and we were supported every step of the way. We appreciate your immaculate professionalism along with your kind words, reassurances and approachability. We are very impressed with the high quality of the service you provided.

  • 5 Teresa Tyler 6th Apr 2025

    Everyone made things so easy. Mark was kindness itself. I followed all their suggestions and the funeral went very well. I was so glad the nurses who came to help when my John died recommended Jacksons.

  • 5 Richard Hanks 1st Mar 2025

    Superb service throughout. Mark and his team couldn’t have done more for us, right from the initial contact through to the burial. A massive thanks to all.
     I would say I wouldn’t hesitate to use them again, but ideally not in the near future!
    Seriously a highly professional and personal service and highly recommended.

  • 5 Julienne Bunker 26th Jan 2025

    Mark's kindness and advice was exemplary and he made sure that everything went as smoothly as possible.  Nothing was too much trouble and he always kept you in the loop. I would highly recommend Jackson's at Upton who make things seem easier at such a difficult time.

  • 5 David Norman 20th Jan 2025

    Mark Campion and his wife Jenny (who was the celebrant for the funerals of both my parents) were extremely compassionate and empathetic throughout the funeral planning and service process and I can thoroughly recommend Jackson Family, and in particular Mark and Jenny, to guide anyone through this process due to their utmost sensitivity.

  • 5 Robert Phillpott 10th Jan 2025

    My family and myself were looked after very well from start to finish. A very professional small independent funeral directors who go the extra mile to ensure everything runs smoothly and their charges were very reasonable with good advice as to style of coffin and number of cars for mourners. I would recommend them to anyone in the same position to our families requirements.

  • 5 Russell Beale 8th Dec 2024

    Compassionate without being obsequious. Took care of us through the process and delivered an exceptional, personal, caring service.  Made sensible suggestions and no upselling pressures.

  • 5 Penny Finch 20th Nov 2024

    Mark has been wonderful all way through ,he has planned my sons funeral with care and consideration at the same time I have felt that he has looked after me I have been able to call him at any time.a wonderful service from beginning to end 

  • 5 Mandy Noott 11th Nov 2024

    Mark handled everything superbly - very professional and we were very impressed by the service offered.

Address
Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Sarah Roberts 29th Mar 2026

Thank you for all your support during this difficult time. You were friendly and easy to talk. You provided excellent service and very professional. All very respectful and dignified. Thanks you Mark and colleagues. 

Sarah Bennett 27th Feb 2026

Very considerate and caring throughout and extremely efficient.

Andy George 22nd Jan 2026

Sadly we have had to use Jacksons more than we would have liked over the last few years, but on every occasion they have gone above and beyond in all aspects of care. More recently they conducted my mother's funeral, Mark was, as always, impecable throughout & they helped deliver a funeral that she herself would have enjoyed!

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