Jackson Family Funeral Directors, Upton upon Severn Care Centre

5 Amy Bannister 29th Jun 2026

I cannot thank Mark enough for his outstanding support and organisation he provided throughout my mum's funeral service. From our very first meeting, he understood exactly what we wanted and guided us through every step with kindness, professionalism, and reassurance.

He was informative, supportive and incredibly empathetic, while also bringing the warmth, lightness and humour that we wanted the service to reflect. Nothing ever felt too much trouble.

My sister travelled over from New Zealand, and Mark worked incredibly quickly to ensure she could be involved and attend. He clearly explained all our options, tailored everything to our needs, and made what could have been an overwhelming process feel seamless.

Seeing Mark on the day itself was a huge relief. His calm, capable presence immediately put us at ease. I was feeing very emotional, and he reassured me, giving us confidence that everything was in safe hands.

We truly cannot thank Mark enough for the part he played in giving our mum such a beautiful, joyful and uplifting send-off. It was everything we had hoped for and more.

Thank you so much.

5 Sue Walker 24th Apr 2026

Thank you Mark Campion and Jackson Team for your care and understanding, each process you guided us through at this very difficult time. On the day all our wishes were carried out with dignity and caring. We would not hesitate recommending your services.

5 Janice Lambert 20th Apr 2026

First class service from start to finish. Mark was so kind and professional but we still had a few laughs to raise the mood. The service was run so well. Could not have gone better. I would recommend Jacksons to anyone. Janice

5 Sarah Roberts 29th Mar 2026

Thank you for all your support during this difficult time. You were friendly and easy to talk. You provided excellent service and very professional. All very respectful and dignified. Thanks you Mark and colleagues. 

5 Sarah Bennett 27th Feb 2026

Very considerate and caring throughout and extremely efficient.

5 Andy George 22nd Jan 2026

Sadly we have had to use Jacksons more than we would have liked over the last few years, but on every occasion they have gone above and beyond in all aspects of care. More recently they conducted my mother's funeral, Mark was, as always, impecable throughout & they helped deliver a funeral that she herself would have enjoyed!

5 Debra Smith 28th Dec 2025

On the run up to and on a very sad and emotional day Mark, Anne and the Jackson team were welcoming with true and honest warm feelings to myself and Mollys family. 
Both Mark and Anne are very professional, they keep in contact with nothing being a problem fitting in meetings and dealing with emails anytime of day and night. 
Jackson’s family funeral director’s are highly professional and truly care, I have used them twice now and will use them again knowing that myself and family are in very capable hands. 

5 Toni Dunn 23rd Dec 2025

Mark and his team at the Upton branch were absolutely phenomenal. Really on the ball, quick with responses and queries and just generally easy to communicate with. They really gave my mum a fantastic send off and we couldn't imagine using anyone else now we've seen how wonderful they are. Although we do hope we don't have to!

5 David Schroder 21st Dec 2025

Almost perfect in everything they did.

5 Emma Smith 31st Oct 2025

Couldn’t have asked for more, respectful and supportive all the way through, very much appreciated. Wouldn’t hesitate to recommend to others.

5 Jaye Szymanski 13th Oct 2025

Mark and his team at Upton were professional, kind and caring. At a difficult time in our lives they were sympathetic to just the right degree. Jenny as our celebrant could not have provided a better service, she helped make the day a celebration in just the way I wanted.
Couldn't thank them enough.

5 Kirsten Maunder 19th Sep 2025

Mark & the team were amazing. I struggled a lot to make the arrangements and to make decisions and Mark was very patient and understanding. The service was perfect and just how Mum would’ve wanted. I can’t thank them enough 

5 David Parsons 5th Sep 2025

Professional, efficient and very caring in a difficult time. Cannot praise them highly enough.

5 Amanda Baddeley 15th Aug 2025

Cannot thank everyone at Jackson's funeral directors for all the support they gave myself and family through such a difficult time and made everything run smoothly on the day of my Dads funeral. The support and communication throughout was excellent. Mark in particular was amazing and nothing was to much trouble for him

5 Chris Redman 14th Aug 2025

A fantastic family team. Made the process very easy. They couldn’t do enough for us - so pleased we chose them. Very flexible about our wishes and accommodated everything we asked for. ( even when I kept changing things!)  very happy to recommend them. 

5 Jackie Dobson 21st Jul 2025

I cannot thank Mark, Jenny and all the staff at Jackson’s family funerals enough.
They have seen our family and friends through a very difficult time. Their kindness and compassion is beyond measure!

5 Steve Lloyd 20th Jun 2025

Jackson’s Funeral Directors were excellent when they recently fulfilled my late father’s wishes to the letter. They were helpful as well as informative which made the whole process much easier; we had choices and also advice and this meant we felt part of the overall arrangements.

Jenny Campion was our Celebrant and we could not have asked for better as she balanced the more emotional aspects with some light hearted parts that produced an overall celebratory feeling that my father would have appreciated.

Thank you to all at Jackson’s.

5 Colin Harvey 13th Jun 2025

Service and advice, was excellent throughout the whole time, following my wife’s death.
First class company, who I recommend to anyone.

5 Emma Beasley 22nd Apr 2025

We could not fault the service we received from Jackson’s. Mark was especially helpful. They guided us through everything in a kind, friendly manner. The cremation service right down to the printed order of service was a celebration of life exactly as we wanted. Thank you to all at Jackson’s

5 Carole Anderson-Ilic 18th Apr 2025

Sincere thanks to Mark and everyone at Jackson’s for helping us through this difficult time. Mum was treated with the utmost respect and we were supported every step of the way. We appreciate your immaculate professionalism along with your kind words, reassurances and approachability. We are very impressed with the high quality of the service you provided.

5 Teresa Tyler 6th Apr 2025

Everyone made things so easy. Mark was kindness itself. I followed all their suggestions and the funeral went very well. I was so glad the nurses who came to help when my John died recommended Jacksons.

5 Richard Hanks 1st Mar 2025

Superb service throughout. Mark and his team couldn’t have done more for us, right from the initial contact through to the burial. A massive thanks to all.
 I would say I wouldn’t hesitate to use them again, but ideally not in the near future!
Seriously a highly professional and personal service and highly recommended.

5 Julienne Bunker 26th Jan 2025

Mark's kindness and advice was exemplary and he made sure that everything went as smoothly as possible.  Nothing was too much trouble and he always kept you in the loop. I would highly recommend Jackson's at Upton who make things seem easier at such a difficult time.

5 David Norman 20th Jan 2025

Mark Campion and his wife Jenny (who was the celebrant for the funerals of both my parents) were extremely compassionate and empathetic throughout the funeral planning and service process and I can thoroughly recommend Jackson Family, and in particular Mark and Jenny, to guide anyone through this process due to their utmost sensitivity.

5 Robert Phillpott 10th Jan 2025

My family and myself were looked after very well from start to finish. A very professional small independent funeral directors who go the extra mile to ensure everything runs smoothly and their charges were very reasonable with good advice as to style of coffin and number of cars for mourners. I would recommend them to anyone in the same position to our families requirements.