Jackson Family Funeral Directors, Upton upon Severn Care Centre

143 reviews

An independent funeral home providing caring and personal service in Upton upon Severn, Worcester, Malvern and Tewkesbury

Latest Verified Reviews

Rita Nancy Bullock 4th Feb 2023

Really very pleased ,how the day went the care the thoughtfulness .Wearing the colour we chose .Many Thanks to all staff involved .

Andrew Robert George 20th Jan 2023

Jacksons were exceptional from start to finish in the whole process after my brother passed away. Amie & Claire in particular went above and beyond in organising the transfer of my brother's body from the hospital to Jacksons in what were some fairly difficult circumstances. Mark and Jenny were brilliant throughout also and on the day the barer party were fantastic. Overall a very strong team effort and it made an incredibly difficult time for me & my family a little bit easier.

Charlotte Broadbent 28th Nov 2022

Following the sudden death of my mum - who was only 55 years old - I am so glad we chose Jackson's to carry out and help arrange her funeral and would highly recommend them to anyone. Mark was with us every step of the way and helped us through making decisions we never dreamed we'd have to be making. Jenny - who lead the funeral - was warm and absolutely perfect on the day... as was all the other staff who helped make the service exactly how we wanted it, and as mum would have wanted it. It was a very difficult time for my family and I, and it would've been a lot harder were we not in Jacksons capable hands. They're a highly professional but also extremely personable, understanding and kind group of people. Their experience as funeral directors really shows. Thank you Jacksons!

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01684 342063

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

Jacksons Family Funeral Directors’ comfortable and contemporary premises provides a private and reassuring space to talk about your loved one and their funeral arrangements. It has on-site facilities to look after people who come into their care and a tranquil chapel of rest for families wishing to spend time together before the funeral.

On-site parking makes Jacksons Family Funeral Directors conveniently accessible, while experienced funeral director Matthew Jackson is also happy to arrange a home visit to support families through the funeral arrangements. Online support is also available for families arranging a loved one’s funeral in Upton-upon-Severn, Worcester, Malvern or Tewkesbury.

Jacksons Family Funeral Directors is a member of the National Association of Funeral Directors and of the Association of Green Funeral Directors. Listening to families and helping them through the funeral arranging process, Matthew and his caring team support families to plan a funeral that reflects their loved one’s life, beliefs and values, whether that’s a traditional service, green burial or direct cremation.

As parents, Matthew and Laura cannot begin to imagine the loss of a child and provide their funeral care at no charge to families grieving a child under the age of 16. The only costs will be from any third party that makes a charge and families are supported to be as involved in the funeral planning as they feel able to and comfortable with.

Committed to supporting families in Worcestershire at a very difficult time, call Jacksons Family Funeral Directors for respectful and compassionate support when it is needed most.

Verified Reviews

Verified Reviews

  • 5 Rita Nancy Bullock 4th Feb 2023

    Really very pleased ,how the day went the care the thoughtfulness .Wearing the colour we chose .Many Thanks to all staff involved .

  • 5 Andrew Robert George 20th Jan 2023

    Jacksons were exceptional from start to finish in the whole process after my brother passed away. Amie & Claire in particular went above and beyond in organising the transfer of my brother's body from the hospital to Jacksons in what were some fairly difficult circumstances. Mark and Jenny were brilliant throughout also and on the day the barer party were fantastic. Overall a very strong team effort and it made an incredibly difficult time for me & my family a little bit easier.

    Jackson Family replied
    Thank you so much Andy for your lovely words. A team effort to say the least for a lovely man, we wish you all the best for the coming days and weeks ahead. From Amie Mark and all the team here at Jacksons. x
  • 5 Charlotte Broadbent 28th Nov 2022

    Following the sudden death of my mum - who was only 55 years old - I am so glad we chose Jackson's to carry out and help arrange her funeral and would highly recommend them to anyone.

    Mark was with us every step of the way and helped us through making decisions we never dreamed we'd have to be making. Jenny - who lead the funeral - was warm and absolutely perfect on the day... as was all the other staff who helped make the service exactly how we wanted it, and as mum would have wanted it.

    It was a very difficult time for my family and I, and it would've been a lot harder were we not in Jacksons capable hands. They're a highly professional but also extremely personable, understanding and kind group of people. Their experience as funeral directors really shows. Thank you Jacksons!

  • 5 Caroline Knowles 25th Nov 2022

    We were very impressed with the sympathy and professionalism with which Mark and his team from the Upton branch of Jacksons took care of our father and helped us organise his funeral this week. In the circumstances, it was a pleasure working with them. Jacksons were recommended to us and we, in our turn wouldn't hesitate to recommend them to other families.

  • 5 Jayne Silk 11th Nov 2022

    I literally couldn’t fault your service. From the first meeting with Mark to the final farewell everything went so smoothly. I knew my Husband was in safe and caring hands. 
    A compassionate and professional Funeral Directors who l can highly recommend.
    5 Star gold service.
    Thank you all.
    Jayne.

  • 5 Yvonne Louise Fortey 8th Nov 2022

    What a send off you gave my ARSENAL mad brother yesterday. From "kick off" to "final whistle".WHAT A PERFORMANCE and no red cards! You demonstrated that meticulous preparation and sensitive, effective communication results in the perfect outcome. PITCH PERFECT.
    Spread the word, IN OUR EXPERIENCE you are the CHAMPIONS.
    Steve and his beloved ARSENAL supporters on the "match" day could not have wished for a better result! You are top of your league.
    Even with our special requirements of "extra" time ( ie the celebration of his life and the burial on separate dates), the invoice certainly didn't "break the bank".
    THANKYOU and bless you all- Bert and family.

  • 5 Peter Wattie 16th Oct 2022

    Jackson Family Funeral Directors we’re first class and paid every attention to detail absolutely perfect. I would recommend without doubt 
    Pete Wattie 

    Jackson Family replied
    Thank you so much Pete, Mark and Team Jackson.
  • 5 Stephen Watson 30th Sep 2022

    A very, caring, personal and professional service.
    From the very first phone call, when our Father passed, through our first meetings, all the way to the Service itself.
    I have job hesitation in recommending them to anyone who has lost a loved one.

    Jackson Family replied
    Thank you so much Stephen from team Jacksons
  • 5 Mike Grayer 11th Sep 2022

    Mathew, Mark and Jenny advised and offered a great deal of help to plan the funeral to how my Wife wanted it to be.
    I can't thank them enough for making a day I was not looking forward to become a lovely experience the family will treasure forever.
    Thank you.

    Jackson Family replied
    Your kind words mean a lot to us Thank you, Mike best wishes from team Jackson's.
  • 5 Claire Bridges 8th Aug 2022

    Amie our funeral Director was amazing! She was efficient caring honest listened & understood. We all loved her in equal measures.
    We are a family who know what we want and she delivered a funeral that was no other than the very best.
    I have already asked Amie if she travels as even though we live an hour away I would only consider using Jacksons in the future.
    To us a funeral is your last chance to do your very best for someone, Amie went above and beyond to deliver our wishes.
    Thank you so so much we will never forget you xxxxx

    Jackson Family replied
    Thank you so much Claire, for your beautiful words it was an honor for me. All the best for the coming months ahead. From Amie and all the team here at Jackson's xxx
  • 5 Simon Howells 1st Jul 2022

    Such a fantastic service. from the first meeting we felt at ease with Mark he guided us through the process showing empathy at all times. Nothing was too much trouble. We would highly recommend Jackson family funeral directors.

    Jackson Family replied
    Thank you that means so much to us at Jacksons.
  • 5 Sarah Merriman 23rd Jun 2022

    As we had had a hugely positive experience with Jacksons when our mother passed away in October 2020, we knew that when it came to taking care of our father when he passed away in May 2022, Jacksons were the only ones we could consider. Mark and Jenny Campion could not have been more sympathetic, kind and supportive, patient and thoughtful. We could not fault them. We knew that our father was in safe hands.

    Jackson Family replied
    Thank you for your kind words Sarah best wishes from Mark and the team from Jacksons.
  • 5 Jon Sapey 29th Apr 2022

    Great service provided and and a send off that I’m sure my dad would have been pleased with.

  • 5 Lyn Limrick 25th Apr 2022

    Excellent service so many people commented on how lovely it was and how professional. Mum would have been proud it wasn't like a funeral it was a celebration. The photos the readings and the staff were all amazing thank you all so so much

    Jackson Family replied
    Thank you for your kind words Lyn I will pass them on to the team best wishes Mark
  • 5 Shirley Penn 14th Mar 2022

    Mark was very sympathetic. Excellent from start to finish. Very helpful and gave much appreciated advice. We highly recommend them.

    Jackson Family replied
    Thank you it was an honour to look after Mum best wishes Mark and the team.
  • 5 Marie Robinson 17th Feb 2022

    I can’t thank Matthew, Mark and all at Jackson’s enough for taking over my mums funeral when the original funeral directors were less than supportive! They were thoughtful and supporting all the way through and helped us give my mum the send off she deserved 👍🏻👍🏻

  • 5 Jeanette Knott 8th Feb 2022

    The Team were excellent from the start of the process to the end.  Mark arranged everything for me in a compassionate and caring manner.  He didn’t confuse me with choices but guided me through, and the day, albeit sad, went perfectly.  Thank you.

    I would 100 % use them again and would wholeheartedly recommend this Company.

    Jackson Family replied
    Thank you so much Jeanette for those kind words it is very much appreciated by Mark, and all of the team at Jacksons. Best wishes, Tracey
  • 5 Philippa Mary Gunn 6th Feb 2022

    I cant praise Jackson Family funeral directors enough for the way they handled my husbands funeral. Everything ran like clockwork. They were constantly in touch with me to make sure everything was as I wanted, and I was kept informed of every detail of the service.
    I would most definitely recommend them.

    Jackson Family replied
    Thank you so much Philippa for your much appreciated feedback/recommendation. It was our pleasure to have been able to support you at such a sad time. Best Wishes Mark and all at Jacksons.
  • 5 Pat Tolley 20th Jan 2022

    Jackson Funeral Directors, Pershore.
    Sincere thanks to all the staff, especially Mark.
    The care and dedication was much appreciated.
    Nothing was too much trouble.
    Many thanks
    Pat and Vincent

    Jackson Family replied
    Thank you very much Pat for those kind words, Mark and the team really appreciate it. Best wishes, Tracey
  • 4 Keith James Shouler 7th Jan 2022

    Good communication and the Jacksons Team made the whole process uncomplicated . The cars and the staff were immaculate and the service was absolutely to our direction. Thank you .

    Jackson Family replied
    Thank you very much Keith for your kind feedbaack, it is very much appreciated by Mark and all of the team here at Jacksons.
  • 5 Maggie Ford 6th Dec 2021

    The sad day went smoothly thanks to the professional support, advice and caring of the management and staff at Jacksons. They all showed great respect throughout the service making my loved ones final journey dignified and memorable.

    Jackson Family replied
    Thank you Maggie, it was our pleasure to be able to support you throughout the whole process and we appreciate your kind words. Kind Regards, Tracey
  • 5 Margaret Overton 10th Nov 2021

    From my initial contact to The Jackson Family office following the death of my husband, I experienced ongoing help, support and expertise in all necessary arrangements both professional and with my personal requests. At all times help was prompt and sympathetically handled.

    I was very grateful for all of this at such a difficult time.

    Jackson Family replied
    Thank you Margaret, your kind review is very much appreciated by all of the team at Jacksons. Best wishes, Mark.
  • 5 Sara Beadon 28th Oct 2021

    Mark guided us through every step of the way and made the whole day (although sad) a most memorable day. He was also very flexible on what our requirements were and help ensure that everything went smoothly on the day. We could not have done it without Jacksons Funeral Directors, Mark and the team. I highly recommend them.

    Jackson Family replied
    Many thanks for your kind review Sara. Mark and the team at Jacksons very much appreciate it. Best wishes, Tracey
  • 5 catherine Baderman 22nd Oct 2021

    Mark and the team at Jackson Family Funerals were incredibly kind and patient in helping our family with the arrangements for my mother's service and cremation. Whilst very professional it was the personal elements that impressed the most. Mark provided us with options and advice and helped us make decisions - always checking that we were happy and coordinating with others (the church, the florist, the crematorium) in a seamless way. The compassion and care shown to our whole family was truly appreciated.

    Jackson Family replied
    Thank you Catherine for your kind words, Mark and the team at Jacksons really appreciate it. We all strive to make the experience as easy for you as we can. Best Wishes, Tracey
  • 5 Amy Corefield 14th Oct 2021

    Mark made us feel comfortable and at ease from the get go, his welcoming & relaxing charm was exactly what we needed to talk to him freely & give my dad the send off he deserved!

    Jackson Family replied
    Thank you so much Amy for your kind words, it is very much appreciated by Mark and the rest of the team at Jackson's.

Address
Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Rita Nancy Bullock 4th Feb 2023

Really very pleased ,how the day went the care the thoughtfulness .Wearing the colour we chose .Many Thanks to all staff involved .

Andrew Robert George 20th Jan 2023

Jacksons were exceptional from start to finish in the whole process after my brother passed away. Amie & Claire in particular went above and beyond in organising the transfer of my brother's body from the hospital to Jacksons in what were some fairly difficult circumstances. Mark and Jenny were brilliant throughout also and on the day the barer party were fantastic. Overall a very strong team effort and it made an incredibly difficult time for me & my family a little bit easier.

Charlotte Broadbent 28th Nov 2022

Following the sudden death of my mum - who was only 55 years old - I am so glad we chose Jackson's to carry out and help arrange her funeral and would highly recommend them to anyone. Mark was with us every step of the way and helped us through making decisions we never dreamed we'd have to be making. Jenny - who lead the funeral - was warm and absolutely perfect on the day... as was all the other staff who helped make the service exactly how we wanted it, and as mum would have wanted it. It was a very difficult time for my family and I, and it would've been a lot harder were we not in Jacksons capable hands. They're a highly professional but also extremely personable, understanding and kind group of people. Their experience as funeral directors really shows. Thank you Jacksons!

Reviews
Crematorium
Cemetery
  • Worcester Crematorium

    Worcester, WR3 8HA

  • Evesham (The Vale) Crematorium

    Pershaw, WR10 2QR

  • Cheltenham Crematorium

    Cheltenham, GL52 5JT

  • Gloucester Crematorium

    Gloucester, GL4 4PA

  • Wyre Forest Crematorium

    Stourport on Severn, DY13 8DE

  • Tewkesbury Cemetery

    Tewkesbury, GL20 5TQ

  • Ledbury Cemetery

    Ledbury , HR8 2DX

  • Astwood Cemetery

    Worcester, WR3 8HA

  • Evesham Town Cemetery

    Evesham, WR11 4SB

  • Cheltenham Cemetery and Crematorium

    Cheltenham, GL52 5JT

  • Bromyard Cemetery

    Bromyard, HR7 4HP

  • Coney Hill Cemetery

    Gloucester, GL4 4PA

  • Pencombe Cemetery

    Pencombe , HR7 4RT

  • Edgioake Cemetery

    Redditch, B96 6BE

  • Alcester Cemetery

    Alcester, B49 5EE

  • The New Cemetery

    Bromsgrove, B61 8QH

  • Kidderminster Cemetery (Wyre Forrest)

    Kidderminster, DY13 8DE

  • Plymouth Road Cemetery

    Redditch, B97 4PX

  • Abbey Cemetery and Redditch Crematorium

    Redditch, B97 6RR

  • Kington Cemetery

    Hereford, HR4 0JE

Update

Prices vary by time and day of week