Odette Funeral Director

233 reviews

Call 24 hours

Independent and family-run funeral director in Calne, providing families with professional and compassionate funeral arrangements.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

7, Phelps Parade
Calne, Wiltshire
Calne
Wiltshire
SN11 0HA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Odette Funeral Director is an independent funeral service in Calne, Wiltshire. Odette first started out working for another well known funeral director but when that was sold to a big corporate in 2014, Odette decided to venture out on her own, to offer a personal, respectful service to Calne and the surrounding community.

Odette has a wealth of experience and knowledge having been in funeral service for over 20 years. She passed the Diploma in Funeral Directing in 2007, and has previously worked as a Pathology Technician, giving her a fantastic understanding of the coroner system in Wiltshire.

Odette Funeral Director is a true family business. Odette’s daughter, Sara, is a Funeral Arranger and deals with all administration. Sara has been in the family business since 2016 and she has two children herself. Odette‘s son Tom started in the family business once he left school in 2017, and helps with administration and with all other aspects of organizing a funeral. Tom is looking forward to the future and is starting his training to be a Funeral Conductor.

Odette Funeral Director is very proud of the standard of service they provide to the people of Calne, offering advice and guidance on what would be a fitting and lasting tribute to a loved one, whether that be a new headstone or cremation tablet, a refurbishment of a stone or if you just require a further inscription.

Odette Funeral Director’s funeral home in Calne provides a 24 hours a day 7 days a week service. The modern funeral home can be used to arrange every aspect of the funeral, or you can arrange for home visits.

Call Odette Funeral Director now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Latest Obituaries

John Edward   Sargeant

John Edward Sargeant

Feb 1944 - Jan 2026

Deirdre   Aldhous

Deirdre Aldhous

May 1949 - Jan 2026

Elaine   Sebire - King

Elaine Sebire - King

Jan 2026 - Nov 1940

Cynthia   Wise

Cynthia Wise

Apr 1941 - Dec 2025

View more

What Families Say

AI Summary

Families repeatedly emphasise the personal, caring approach they experienced throughout the process. Many describe how staff listened carefully to their wishes, explained things clearly, and made them feel at ease during initial meetings and planning stages. Several note that nothing felt rushed and that they were guided patiently through arrangements without pressure.

On the day of the funeral itself, families consistently mention the professionalism and respectfulness of the service. Many describe staff as smartly presented and attentive, with several noting that arrangements ran smoothly and that the team's calm, efficient presence allowed families to focus on saying goodbye with dignity.

Families repeatedly highlight the quality of communication throughout, with many noting that staff were readily available to answer questions and address concerns. Several mention that small personal touches—from help selecting photographs for the order of service to accommodating specific requests—made a significant difference in making the funeral feel tailored to their loved one.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Anna Zebedee-Hardy 1st Feb 2021

    At a difficult time Odette helped us give Dad a lovely send off. Everything was handled with efficiency, dignity and compassion. Excellent care.

  • 5 Sue Hawkins 27th Jan 2021

    All the staff were extremely helpful nothing to much trouble. We felt really overwhelmed with the excellent service and understanding on such a sad time.Thankyou to you all for all your hard work.

  • 5 Margaret Harrison 27th Jan 2021

    The staff at Odettes were very helpful, efficient and supportive.

    I would highly recommend them and thank them for their excellent service.

  • 5 Emma McDermot 25th Jan 2021

    Odette and the team were supportive, helpful and professional at all times. 

  • 5 Karen Varney 21st Jan 2021

    From start to finish everything was handled beautifully, it was a real benefit having taken out a funeral plan with Odette, saved having to deal with decisions at such a difficult time. This is a family firm which made it so much nicer. A big thank you too to Sue Randall the Civil Celebrant who prepared and delivered such a beautiful service.

  • 5 Olga Zolocukhina 10th Jan 2021

    At the time, when we all were in deep shock and sadness, my husband's death was so sudden and unexpected, we really needed someone to guide us through.
    Thanks to my dear friend, we turned to Odette Funeral Director. They have a lovely family team and helped us navigate through the preparation process with great understanding and reassurance.
    There were lots of details to take care of and Odette and her team were there for us all the way through, with so many useful suggestions and delivered their support during this process with great sensitivity. They made us feel welcomed every single time we have been there.
    With our special thanks to Sara, who with her lovely smile always made the atmosphere much lighter and somehow took off the heavy feelings from my chest. Sara was always first to remind me, if I ever forgot something, or missed the timing on things that needed to be done. She was sincere and natural.
    We have received a lovely, very respectful and personal Service for my Darling husband. The whole experience with Odette from start to the end was a good journey. I cannot recommend enough Odett Funeral Director and there are not enough words to express our heartfelt Thanks and gratitude to everyone who was involved.


  • 5 Nick Gowing 24th Dec 2020

    Wonderful friendly personal service, would highly recommend, service second to none, cannot praise Odette and her team enough.

  • 5 Alex Penny 19th Nov 2020

    Handled everything in a friendly and respectful way, were really helpful and communicative. Many thanks. 

Address
7, Phelps Parade
Calne, Wiltshire
Calne
Wiltshire
SN11 0HA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Anna Zebedee-Hardy 1st Feb 2021

At a difficult time Odette helped us give Dad a lovely send off. Everything was handled with efficiency, dignity and compassion. Excellent care.

Sue Hawkins 27th Jan 2021

All the staff were extremely helpful nothing to much trouble. We felt really overwhelmed with the excellent service and understanding on such a sad time.Thankyou to you all for all your hard work.

Margaret Harrison 27th Jan 2021

The staff at Odettes were very helpful, efficient and supportive. I would highly recommend them and thank them for their excellent service.

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