Village Undertakers

5 Andrea Wackett 17th Oct 2023

We would highly recommend Village Undertakers. From the time we were told mum was in end of life care & who would we want to appoint when the time came, without a second thought Robert came to mind, I’ve known him for a while and without doubt we wanted Village Undertakers to take care of mum when the time came.
We contacted Village Undertakers and Desmond came out to the care home mum was in on the Wednesday as Robert was unavailable as on holiday. Desmond was kind, compassionate & very professional. On his return Robert contacted me on the Saturday morning asking how mum was and how we were, which I found really comforting to know he cared. Mum sadly passed the early hours of the next day, Robert went to collect mum and the care home commented on how compassionate & professional they were.
We met with Robert to discuss the funeral, he was extremely kind, empathetic, professional & caring. We explained what mum wanted and he made all the arrangements, organising everything very promptly and helped take the stress out of a very difficult situation, also taking time to chat and making us feel at ease.
When Robert asked us about mum and her life, the details he took away and turned it into her eulogy was just like he’d known her, it was lovely, sensitive and humorous just as mum would have wanted....Thank you Robert.
I would highly recommend Robert and we were so pleased we chose to use Village undertakers . Thank you x

5 Terry Miller 25th Jul 2023

I cannot recommend The Village Undertaker highly enough. From the first call on the passing of my Mum, right through to the beautiful funeral service and beyond, everything was taken care of by Robert. Right down to the mingling of my Mum's ashes with my Dad's as was her wish. He kept us updated at all stages, making recommendations along the way, the whole experience was stress free.

5 David Moore 10th Jun 2023

Robert really cares about people, from the first time you speak with him you'll know that your loved one is in good hands.
He also has the amazing ability to listen to snippets of information and stories and turn that into a beautifully personal eulogy.
I can highly recommend Village Undertakers and hope you chose to use them.

5 Sheila Swift 4th Jun 2023

I have nothing but praise for the professional way in which Robert carried out his duties as an undertaker for the recent funeral of my mother. I first contacted him a couple of years ago, during the lockdown, when everything was very uncertain. He visited me at home, and together we completed the necessary forms. About a month ago, when it was apparent that my mother was dying, I contacted him again. As he was away on the weekend of my mother's death, he had given me the contact number of another undertaker, who came to the care home to take my mother's body away. Robert phoned me as soon as he returned home and together we planned the funeral service. All of Robert's suggestions were helpful, from the florists, the venue for the wake, and the vicar to conduct the service. My wishes were respected throughout. I would like to thank Robert for his courtesy, good humour and support at this difficult time.

5 Graham and Rachael Thompson 23rd Apr 2023

Listened to everything we said. Friendly made us at ease. Beautiful service conducted very professional and caring. Highly recommended. Felt like a friend since we only seen him 3 months prior for my father.

5 Elaine Wilde 1st Feb 2023

Thank you Robert from Village Undertakers who looked after my Dad from the hospice right though to the funeral,
I honestly can recommend Robert , he was professional whilst also has the ability to make you feel comfortable and has a good sence of humar even under such sad circumstances.

My dad Alan would have been so proud of the service from Robert .
Thank you for helping us been strong through the weeks .

From Elaine Wilde and Brenda Thompson

5 Will Johnston 25th Jan 2023

Cannot thank you enough. Incredible, personal, efficient, sensitive service from start to finish. Thank you all

5 Catherine Reed 17th Jan 2023

Robert provided us with advice and guidance at a difficult time, planning my dads funeral. He was empathetic, considerate but light hearted and professional, providing a bespoke service was something we are grateful for.

5 Alastair Blackstock 13th Jan 2023

Robert made a difficult time a lot easier with his compassion and professionalism and ensured my mum had the best possible send off.

5 Julian Green 4th Jan 2023

Robert at Village Undertakers looked after us very well following the death of my step father, always available with help and advice before and after his passing. We would highly recommend them and would like to thank Robert for his patience and professional service during such an emotional time for the family.

5 Maria Ward 8th Dec 2022

I cannot recommend Robert @ Village undertakers more highly.Throughout a very difficult time he was sensitive, supportive, flexible and sought to ensure that every step of the process was handled as easily as possible. I received so many lovely comments with regard to the eulogy he delivered for my husband also. 

5 Tracy Harnby 26th Nov 2022

I could not recommend Robert highly enough, he was the perfect choice for my husbands funeral from beginning to end.  He has a respectful and caring manner, dealing with all matters efficiently  and sensitively but he also brings a sense of light heartedness.  He guided us through all the arrangements with ease and really listened to all our memories for the eulogy which he delivered and captured perfectly.  Clearly it is a very stressful time for any family but Robert really was the perfect choice for us.

5 Andrea Astin 31st Oct 2022

Robert was very professional and empathetic throughout the whole sad experience. His expert handling of all matters from start to finish was second to none. The eulogy was perfect, absolutely perfect and captured the true Stuart. The organisation from paperwork, the cars, the service, the piper, the flowers nothing was too much trouble. Thank you so much

5 Brian Simpson 20th Jul 2022

This is the third funeral I have had to arrange in the last five years and I can say without hesitation that this one organised by Village undertakers was the best. Robert was totally on the ball and made the whole process very simple. Everything was planned in the comfort of our own home at a time to suit us. The minister recommended by Robert was also excellent. She too offered a home visit and delivered a lovely service.

Brian ( Harden )

5 David Morrison 16th May 2022

I was really lucky that mum had planned ahead & met with Robert well before his services being required. She had a clear view of what she wanted, which made things so much easier at a difficult time for the family. Robert was extremely professional & understanding and really couldn't do any more to ease this loss for us. Mum was 82 when she passed but had a lot of health issues in recent years, which probably made her think about arrangements. It's certainly made me consider making my own plans, anything to help those left behind cope. I certainly would recommend the personal service I've received, compassion & understanding from a genuinely nice chap.

5 Beth Dodson 12th May 2022

I recommend Village Undertakers wholeheartedly. Robert has been prompt, professional, courteous and helpful throughout. His support has allowed me to concentrate on other procedures following my mother's death, knowing that he has been respectful of and caring for my mother's body through to her final journey. It is particularly helpful that Village Undertakers' services include meetings at my home throughout, from initial discussion to delivery of ashes. Thank you, Robert

5 Debbie Jowett 30th Apr 2022

First class, can not recommend Robert highly enough. Made the difficult process as painless as possible with great care & attention given to every detail, carrying out our wishes to the letter. A very personable & dedicated man, making our very personalised & individual home burial a day to be proud of. We will be highly recommending Robert to our family & friends.

5 Maurice Pickles 20th Mar 2022

I would like to thank Village Undertakers for the sensitive and accurate portrayal of my sister Sonya's life. The eulogy was delivered by Robert with humour and compassion.

Nothing was too much in meeting my requests and offering good guidance through out from start to finish.

I wholeheartedly thank Robert for for his ability to listen and compose such a wonderful tribute to Sonya with many anecdotes from Family, Friends and Colleagues.

I recommend Village Undertakers to anyone having the unfortunate task of arranging a funeral for family, friends or others. It is a truly personal service that is offered and one that will be forever in my thoughts when thinking about Sonya.

5 Ann Kendal 17th Nov 2021

Thank you Robert for your consideration and kindness throughout this most difficult time. You took the worry out of my wife’s funeral allowing me and our family time to say our goodbyes. Your kind, gentle and down to earth manner was exactly what we needed. The funeral was well organised and ran very smoothly. Thank you for treating my dearest wife with such respect. 

5 Matthew Kilburn 5th Sep 2021

Village undertakes did a wonderful job taking care of my dad's funeral arrangements. My dad got the perfect send off.

5 Gay Blackburn 27th Aug 2021

The service Robert provided catered for our wishes. His manner was kind and respectful. We would highly recommend his services to others and use the Village Undertakers again ourselves

5 Christine Johnson 25th Aug 2021

Very professional kind service.
Robery took extra special care to support our family to give our Mum the service that was just right for her.
Thank you.

4 Carole Robertson 25th Aug 2021

Robert was kind, gentle, understanding, helpful and very compassionate. He is also a registered Celebrant which meant only having to deal with one person at the worst time in my life. 
He did my husband proud under very difficult circumstances during the pandemic.
I would recommend Village Undertakers to everyone.

Thank you to you all.

5 Keith Lambert 25th Aug 2021

Excellent service and compassion shown throughout and would highly recommend.