Safe Hands Funeral Services

96 reviews

Independent Family Funeral Directors in Storrington West Sussex providing families with an individual and caring service at an affordable price.

Latest Verified Reviews

Lisa Stevens 25th Mar 2024

Penny, Adam and Helen were an absolute delight. Not only safe hands but gentle too. From the beginning, to the day of our fathers funeral the team went above and beyond. An early hours collection from a care home out of their radius, in person meetings, numerous calls and emails. They did it all with a gentle, sensitive, friendly and supporting touch. Nothing was too much trouble. The flowers were absolutely stunning, supplied by Safe Hands florist and the Order of Service pamphlets were brilliant. What is usually a sad occasion was one of joy and celebration with the recommended reverend who was a ***. Penny and your wonderful team, THANK YOU.

Mike Nicholson 18th Mar 2024

Penny dealt with everything brilliantly and I would highly recommend Safe hands work at this difficult time.

Leonie Day 19th Feb 2024

I couldn't have asked for a more professional, kinder and compassionate person to help me plan my Stepmother's funeral. From the very first phone call in the middle of the night, I genuinely felt I was in "Safe Hands" with Penny. She was absolutely lovely and supportive in every way. She seamlessly helps you to make decisions at a difficult and emotional time, without putting pressure on you. Everything was well organised and well communitcated. I feel grateful that she was there to help.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

The Forge
38 West Street
Storrington
West Sussex
RH20 4EE

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01903 952194

About Us

Safe Hands Funeral Services is an independent funeral directors, in Storrington West Sussex, which focuses on the individual and creating a memorable funeral to truly befit the person who has passed. They offer a fresh approach, in modern welcoming premises. There to listen to your wishes to help facilitate and provide a memorable, affordable funeral, individually tailored to suit you and your loved ones needs.

They can provide both a traditional or modern service, and will work with you to achieve the most fitting funeral for you and for the person who has passed. They encourage and support family participation and will allow time and space to enable a meaningful personal farewell. They won’t ask you to fit into a standard package, instead they will help you create the bespoke funeral you want. The service can, but doesn't have to take place in a church or crematorium, it can be in a barn, woodland, field or even your own garden. They also have their own on site service room 'Forge Chapel' which can comfortably accommodate 20 attendees and the service can also be attended remotely via the internet.

Prepaid funeral plans provided by one of the most entrusted providers 'Golden Leaves' are available for those wishing to plan ahead and have the funeral of their choosing, which helps alleviate some of the stress caused to those left behind, having to make decisions on your behalf.

Latest Obituaries

Maureen   Lowe

Maureen Lowe

Jul 1940 - Mar 2024

Elizabeth   Bright

Elizabeth Bright

Aug 1937 - Mar 2024

Michael    Patch

Michael Patch

Aug 1932 - Mar 2024

View more

Verified Reviews

Verified Reviews

  • 5 Lisa Stevens 25th Mar 2024

    Penny, Adam and Helen were an absolute delight. Not only safe hands but gentle too.
    From the beginning, to the day of our fathers funeral the team went above and beyond.
    An early hours collection from a care home out of their radius, in person meetings, numerous calls and emails. They did it all with a gentle, sensitive, friendly and supporting touch. Nothing was too much trouble.
    The flowers were absolutely stunning, supplied by Safe Hands florist and the Order of Service pamphlets were brilliant.
    What is usually a sad occasion was one of joy and celebration with the recommended reverend who was a revelation. Penny and your wonderful team, THANK YOU.

  • 5 Mike Nicholson 18th Mar 2024

    Penny dealt with everything brilliantly and I would highly recommend Safe hands work at this difficult time.

  • 5 Leonie Day 19th Feb 2024

    I couldn't have asked for a more professional, kinder and compassionate person to help me plan my Stepmother's funeral. From the very first phone call in the middle of the night, I genuinely felt I was in "Safe Hands" with Penny. She was absolutely lovely and supportive in every way. She seamlessly helps you to make decisions at a difficult and emotional time, without putting pressure on you. Everything was well organised and well communitcated. I feel grateful that she was there to help.

  • 5 Lesley Burgess 11th Feb 2024

    Penny made the whole experience so much easier, she collected my mum from the care home and looked after her for me, she truly cares, she wants to get everything right for you and she does 100%. Penny is a true professional funeral director and is a lovely caring person. I cannot recommend her highly enough

  • 5 Juliet Mills 23rd Jan 2024

    This is the second time our family has used Safe Hands Funeral Services. We cannot fault their professionalism and very high standards. Penny is supportive, sensitive and incredibly reassuring at a time it is most appreciated. The service was built around our wishes with every detail taken care of meticulously. We couldn't recommend Safe Hands more highly.

  • 5 Annie Kane 30th Dec 2023

    Friendly and very professional true to their name my son was in safe hands 
    Thankyou 

    Penny Strachan replied
    Thank you Annie for your kind words. Thank you for entrusting Safe Hands to look after your Son. Always here if you need anything. Penny 
  • 5 Dean Sammons 18th Dec 2023

    Couldn't have asked for more, went the extra mile and made us feel very comfortable. Would highly recommend using this company.

    Penny Strachan replied
    Thank you for taking the time to leave your kind review, so glad you were pleased with the service. Thank you for choosing Safe Hands to take care of your dad. Always here if you or mum need anything. Best wishes Penny
  • 5 Sheila Withey 3rd Dec 2023

    Penny was so kind and helpful guiding us through a difficult time the service was so nice and relaxed and a celebration of David's life , Sally was so helpful in compiling the eulogy and made us smile, also the flowers were beautiful , thank you from all of us with warmest wishes Sheila Jo Richard and James

    Penny Strachan replied
    Thank you all so much for your kind review. It has been a privilege to take care of you all. So glad you were pleased with everything. Always here if you need anything. Best wishes Penny x
  • 5 Janette Coleman 14th Nov 2023

    I really cannot recommend Safe Hands funeral services enough.
    Penny and Adam looked after my mother from her passing to her cremation with dignity and respect. I basically let Penny arrange everything and the service was a wonderful tribute to my Mum 
    To be honest they deserve more than a 5 star rating 

    Penny Strachan replied
    Thank you so much for your kind words and wonderful review Janette. So glad you were pleased with everything. Thank you for entrusting your mum into our care it was a privilege to take care of the arrangements for her funeral service. With warmest wishes Penny x
  • 5 Clare Mustchin 3rd Nov 2023

    From the first phone call until the end of the funeral, Penny was truly outstanding. She was the kindest most supportive person during the most horrific times. Nothing was too much trouble. Everything was done with quiet confidence and reassurance. She was gentle and caring, sensitive to our needs and professional at all times.I could never thank Penny enough.

    Penny Strachan replied
    Thank you so much Clare, it was honour to look after your mum, and a privilege to meet you and your family. I’m so pleased your mum chose Safe Hands!
    Always here if you need anything. Warmest wishes Penny x
  • 5 Daniel Richardson 29th Oct 2023

    Penny at Safe Hands provided a very sensitive, thoughtful and comprehensive funeral service. Her in house chapel was also the perfect venue for an intimate family service. Lastly Katie was a wonderful celebrant who perfectly reflected the family's mood and feelings. Thank you both.

    Penny Strachan replied
    Thank you for taking the time to leave your kind review. I’m so glad you were pleased with everything. Best wishes Penny x
  • 5 Lesley Keenan 15th Oct 2023

    Penny was professional and extremely supportive in what is always a very difficult time for the family. The sensitivity was greatly appreciated and everything went very smoothly. I would have no hesitation in recommending Safe Hands Funeral Services.

    Penny Strachan replied
    Thank you so much Lesley for your kind words. I’m so glad you were pleased with everything. Warmest wishes to you and mum. Penny x
  • 5 Ann Corcoran 26th Sep 2023

    Penny and her team are very warm and sincere. Penny goes above and beyond with all the care and support she offered our family at this difficult time.
    Safe Hands did our mother proud! Thank you Penny.
    We can 100% recommend Safe hands Funeral Directors.

    Ann Corcoran.
    Helen short.

    Penny Strachan replied
    Thank you both so much for taking the time to leave your kind review. It was an honour to look after you and your mum. Take care Penny x
  • 5 Margaret Brown 17th Sep 2023

    A wonderful service in every respect for which I thank you.

    Penny Strachan replied
    Thank you Margaret I’m so glad you were pleased with everything. It has been a privilege to take care of you and your family. Warmest wishes Penny 
  • 5 Jeff Ward 10th Sep 2023

    I am so glad I chose Safe Hands in Storrington. Penny was so kind, caring and understanding. Nothing was too much trouble for her and we never felt rushed in any way. We always felt like we were her only customers. I would thoroughly recommend Safe Hands 100%. Thank you so much Penny for making a really difficult job that much easier. Jeff Ward

    Penny Strachan replied
    Thank you so much Jeff for your kind review.  I am glad you chose us too, it has been a privilege to look after you and your family. I am pleased to have helped make it a little easier for you all. Best wishes Penny
  • 5 Richard Beasley 6th Sep 2023

    Funerals are things that are hard - organisationally and emotionally. I have no real experience in organising a funeral
    So safe Hands were an absolute blessing. They made sure I knew the key things that had to be done, patiently explained the options I had for a funeral, and then made sure every detail was planned and delivered. I could not have expected anything else
    I would happily recommend Penny and the Safe Hands undertakers to anyone.

  • 5 Sarah Henley 5th Sep 2023

    From start to finish a seamless service was provided, I have never known a funeral directors to be on hand anytime of day even on a bank holiday, I felt at ease no matter how silly I though the question was and having to do most of the planning myself I never felt alone with Penny.
    Highly recommend SafeHands because you will truely be in SafeHands.

    Penny Strachan replied
    Thank you so much for taking the time to leave your lovely review Sarah. I am pleased to hear that you never felt alone as I pride myself on the fact that I offer a personal service and am available whenever a family needs me, which is not always 9-5.
    It has been a privilege to look after you 
    Best wishes Penny xx 
  • 5 Alfred Hurst 15th Aug 2023

    Such a great service, responsive, professional and caring - all at a difficult time in our lives. Penny paid attention to detail and all ran very smoothly. Thank you!

    Penny Strachan replied
    Thank you so much for your kind review Alfred. I am so glad to hear you were pleased with everything. It was a very personal and fitting tribute to your mum. Best wishes Penny
  • 5 Charlotte Cooper-Kenny 1st Aug 2023

    Penny was empathetic, professional and quick to respond to any requests. She helped to give me the personal funeral that I wanted for my dad. I would highly recommend her to others as she really takes the trouble to go the extra mile and no request is too much trouble for her. I was so pleased with her service and warmth.

    Penny Strachan replied
    Thank you for taking the time to leave such a lovely review Charlotte. I am so glad you were pleased with everything. It has been a pleasure to work with you to ensure your dad's service was exactly as he wanted.
    Warmest wishes Penny
  • 5 Katrina Stenning 14th Jul 2023

    Very professional and made you feel comfortable and never rushed you into any decisions.
    Highly recommend them

    Penny Strachan replied
    Thank you Katrina, It has been an honour and my privilege to look after your beautiful dad and your family.  Thank you Penny
  • 5 Eileen Welch 3rd Jul 2023

    Myself and family were given help and support through the difficult time with friendliness and respect.
    Penny willingly gave her professional advice on request and was always available to speak to when arrangements were being made.
    A friend had recently used their services and had recommended them to me and if the same situation arose I would have no hesitation in doing the same.

    Penny Strachan replied
    Thank you so much Eileen, I really appreciate you taking the time to leave your kind and honest review. Best wishes Penny
  • 5 Sophie Scott 1st Jun 2023

    Just a few lines to Thank you Penny to ensured Ian celebration went smoothly.
    Ian was in good hands and he would have been very happy with the service.
    Thank you for all the care and sensitivity.
    A sad day turnout to be a beautiful day .
    Sophie 

    Penny Strachan replied
    Dear Sophie, It was indeed a beautiful day, the service was so personal, made even more special with the Dove release, when hearing that they would be flying home to Hove! Always here if you need anything. Warmest wishes Penny
  • 5 Camilla Heitman 30th May 2023

    Safe hands is well named: we felt  our mother was 'safe' in the space between her passing away and her funeral; we felt secure in the approach of Safe Hands to our wishes for the celebration of her splendid 99  years and reassured by Penny's unhurried help and guidance. Unstuffy and relaxed, yet professional, Safe hands accommodated the informality we were looking for and helped us honour the life our wonderful mother.

    Penny Strachan replied
    Dear Camilla, I am so glad to hear that we were able to provide you with the service you desired to celebrate Mum's wonderful life and 99 years. Such a lovely service, thank you for choosing Safe Hands.  Best wishes Penny
  • 5 Lucy Smith 1st May 2023

    Penny was so helpful, and guided us through this difficult time, gently and with understanding.
    The service, hard as it was, was just right for our mum.
    Thank you
    Lucy Hoy

    Penny Strachan replied
    Thank you for taking the time to leave your kind review Lucy, much appreciated.  Best wishes Penny
  • 5 Jane Baker 18th Apr 2023

    Caring and sympathetic to us at all times. Penny was able to understand what we wanted and gave very good advice. A truly excellent experience under the circumstances.

    Penny Strachan replied
    Dear Jane,

    Thank you for taking the time to leave your kind review, so glad you were pleased with everything. With best wishes
    Penny

Address
The Forge
38 West Street
Storrington
West Sussex
RH20 4EE

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Lisa Stevens 25th Mar 2024

Penny, Adam and Helen were an absolute delight. Not only safe hands but gentle too. From the beginning, to the day of our fathers funeral the team went above and beyond. An early hours collection from a care home out of their radius, in person meetings, numerous calls and emails. They did it all with a gentle, sensitive, friendly and supporting touch. Nothing was too much trouble. The flowers were absolutely stunning, supplied by Safe Hands florist and the Order of Service pamphlets were brilliant. What is usually a sad occasion was one of joy and celebration with the recommended reverend who was a ***. Penny and your wonderful team, THANK YOU.

Mike Nicholson 18th Mar 2024

Penny dealt with everything brilliantly and I would highly recommend Safe hands work at this difficult time.

Leonie Day 19th Feb 2024

I couldn't have asked for a more professional, kinder and compassionate person to help me plan my Stepmother's funeral. From the very first phone call in the middle of the night, I genuinely felt I was in "Safe Hands" with Penny. She was absolutely lovely and supportive in every way. She seamlessly helps you to make decisions at a difficult and emotional time, without putting pressure on you. Everything was well organised and well communitcated. I feel grateful that she was there to help.

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Update

Prices vary by time and day of week