Safe Hands Funeral Services

5 Charlotte Cooper-Kenny 1st Aug 2023

Penny was empathetic, professional and quick to respond to any requests. She helped to give me the personal funeral that I wanted for my dad. I would highly recommend her to others as she really takes the trouble to go the extra mile and no request is too much trouble for her. I was so pleased with her service and warmth.

5 Katrina Stenning 14th Jul 2023

Very professional and made you feel comfortable and never rushed you into any decisions.
Highly recommend them

5 Eileen Welch 3rd Jul 2023

Myself and family were given help and support through the difficult time with friendliness and respect.
Penny willingly gave her professional advice on request and was always available to speak to when arrangements were being made.
A friend had recently used their services and had recommended them to me and if the same situation arose I would have no hesitation in doing the same.

5 Sophie Scott 1st Jun 2023

Just a few lines to Thank you Penny to ensured Ian celebration went smoothly.
Ian was in good hands and he would have been very happy with the service.
Thank you for all the care and sensitivity.
A sad day turnout to be a beautiful day .
Sophie 

5 Camilla Heitman 30th May 2023

Safe hands is well named: we felt  our mother was 'safe' in the space between her passing away and her funeral; we felt secure in the approach of Safe Hands to our wishes for the celebration of her splendid 99  years and reassured by Penny's unhurried help and guidance. Unstuffy and relaxed, yet professional, Safe hands accommodated the informality we were looking for and helped us honour the life our wonderful mother.

5 Lucy Smith 1st May 2023

Penny was so helpful, and guided us through this difficult time, gently and with understanding.
The service, hard as it was, was just right for our mum.
Thank you
Lucy Hoy

5 Jane Baker 18th Apr 2023

Caring and sympathetic to us at all times. Penny was able to understand what we wanted and gave very good advice. A truly excellent experience under the circumstances.

5 Valerie Augustine 4th Apr 2023

The services of a funeral director are not something that one would hope to recommend to anyone but death is part of life and we all need these things from time to time. Safe Hands were amazing - nothing was too much trouble. Their website clearly shows what services are offered and what it will cost. Penny is a lovely, friendly and empathetic person and she made a difficult time more than bearable. I would not hesitate in recommending her and her team.

5 Tim Barnard 4th Apr 2023

Very sympathetic, accomodating in the run-up and smooth on the day, thank you.

5 Peter Coutts 3rd Apr 2023

Penny was great at helping guide us through the funeral process. She's was always, kind and considerate to our needs and situation. On the day of the funeral she was amazingly sensitive at a highly emotional time.

5 Sarah Sussmes 27th Mar 2023

Lovely personal service from Safe Hands. Very approachable. Calm approach to a stressful situation, thank you.

5 Morag Pitt 21st Mar 2023

If I could leave a million stars it wouldn't be enough. What can I say, Penny is the most caring, genuine, loving woman we have ever met. She literally scooped us and took care of us. Making suggestions of things we hadn't even thought about. I think we have made a lifelong friend. She listened to everything we wanted and then went above and beyond to achieve the most amazing service and the ost amazing venue. It truly was a Celebration of Finlay xxxxx

5 Steven Tuhey 19th Mar 2023

Wonderful service from start to finish. There own chapel is excellent for small services.

5 Linda Fearon 6th Mar 2023

The well trodden cliche ‘there simply aren’t enough superlatives to describe just how superb something is’ sums up perfectly how my family feels about Safe Hands Funeral Services in Pulborough, West Sussex. 
Penny Strachan, the Director is an utterly professional, caring and dedicated lady who exuded empathy and understanding from the moment my wife and I met her. Penny held our hands through my wife’s mothers funeral which culminated in a flawless and touching farewell service. 
When a loved one passes away, emotions are completely array and the ability to think clearly is adversely affected. Penny guided us through every aspect of what needed to be done which helped enormously in the lead up to the day of the funeral. My wife and I cannot praise Safe Hands highly enough, they are the pinnacle of excellence in every way. 

5 Adrienne Skipper 21st Feb 2023

Penny could not have done more! The guidance and communication was excellent and made a difficult time more bearable.

5 Philippa Banks 18th Feb 2023

Penny and Safe Hands did outstanding work organising my Mums funeral on Valentines Day. Every detail was perfect and Penny was so caring. Thoroughly recommend them. 

5 Carol Collis 15th Feb 2023

Safe Hands provide so much more than a funeral service. They supported us throughout an incredibly sad time with compassion, care and expert advice. Penny's kindness and attention to detail were above and beyond to deliver a beautiful celebration of life. Thank you.

I would have no hesitation in recommending Safe Hands to care for your loved one and give them the perfect send off

5 Pippa Hawkins 29th Jan 2023

Very good and nice to be able to leave notes to love ones

5 Jane Cannon 26th Jan 2023

Penny was so kind to me at a very difficult time.
Her compassion and sincerity helped me through the process of my dads funeral.
I certainly felt that we were in safe hands.

5 Lois Hills 14th Jan 2023

I have the choice to choose my funeral director and I would choose Safe Hands for the care and kindness they showed myself and family on the loss of my husband Thank You 

5 Peter Burton 30th Dec 2022

Safe Hands have provided a beautiful service for our mother yesterday. It was so lovely to use their Chapel for our limited numbers. The recommended Celebrant, the florist, the printed service booklets and the environment....it was a perfect and happy yet sad occasion. I recommend Safe Hands, Storrington to you, they live up to their name.

5 Gilly Lindsay 25th Dec 2022

I can’t begin to say how pleased I was with Safe Hands.  Penny went above and beyond in helping me arrange the funeral for my husband.  She is extremely professional and nothing I asked of her was too much trouble.  A very caring and compassionate person.

We had a service in Safe Hands’ premises - the facilities are ideal if you want a small intimate service.  Everyone who attended was also very impressed.

I would not hesitate in recommending Safe Hands.

5 Maureen Way 22nd Nov 2022

Penny helped us all the way. you could not fault anything, all went very smoothly. I would highly recommend Safe Hands.

5 Paiche Turnbull 16th Nov 2022

First and foremost, Penny is a brilliant Funeral Director.

We chose Safe Hands Funeral Services because we wanted to support a small business and we knew
that we would be provided with a very personal service from them. We have also had family friends
who only had the best to say about them when they had used their service. From the very beginning,
we were greeted with compassion and professionalism.

Penny was fantastic and respected every single increment of our tradition.
I was in touch with Penny more or less everyday since my grandmother had passed away, she was
my absolute point of call. Penny treated my family and I as if we were family. Penny made sure I was
listened to, and all our requests and wishes were carried out beautifully. The funeral that my Nana
had was absolutely everything that she had deserved. Penny made the process a lot easier. Penny
and her team are really a credit to the surrounding area.

Nothing was too much trouble, Penny, her partner Adam and the team went above and beyond for
our family. The night before the funeral, we were let down by the pub who were due to host the
wake. Penny and Adam were making phone calls to find an alternative venue for us. Unfortunately,
the alternative venue also let us down on the day of the funeral. However, Penny and her partner
worked quickly and contacted Joanna’s Boutique Tearooms who were more than happy to help.
Furthermore, Sandham Hall in Coldwaltham were also more than happy to be our venue for the
wake at such short notice, with Adam going out of his way to collect the keys to the hall, allowing
our family to get ready. Penny and Adam even helped out with teas and coffees at the wake!

On the day, it was pouring with rain and then by the time the limousines joined my beloved
grandmother, the sun came out. Our prayers were listened to. My grandmother was a dignified
Romany Gypsy woman through and through, and Penny’s ensured to reflect this. We were made to
feel at ease.


The premises do not look like a traditional Funeral Directors, it is welcoming, homely with
tranquillity. The service that Safe Hands provided far exceeded any expectation.

I have absolutely no
hesitation to recommend Safe Hands, they are very much more than just a Funeral Directors. They
will now be our family director; we were most definitely in Safe Hands.

5 Anthony William Lee 16th Nov 2022

Cannot fault the service supplied by Penny and her colleague s.
She made the whole experience a masterclass in dignified professionalism.
My family are grateful for the suggestions,and recommendations Penny made, as our beloved Rosie made her final journey.
A Lee