Safe Hands Funeral Services

5 Bridie Anderson 23rd Sep 2025

‘Thank you’ does not seem enough to express just how deeply grateful I am for how Safe hands/Penny have supported me in saying goodbye to my husband Steve. The service went so beautifully, everything they do and how they do it just transforms the worst event of life into such a peaceful, meaningful and special event – that is such a gift.

Joe the celebrant was perfect too, how right they were to choose him!

5 Ian Petrie 17th Sep 2025

Very caring and professional attention given by Penny and Helen whenever there was a question or alteration that needed to be addressed. Penny was always there in the background to make sure that everything went smoothly but also to ensure that all the family and friends on this most difficult of days, were able to give a loved one a special ‘send off’.

5 Francis Carr 9th Sep 2025

Penny and the team at Safe Hands offer a truly exceptional service. Professional attention to detail, coupled with a caring approach, make the planning of a sad occasion more bearable. The choice of celebrant was inspired, and Tony Petras could not have been more helpful or eloquent. I am delighted that I selected Penny and her colleagues for my wife's final send-off; they are, indeed, Safe Hands.

5 Simon Thornley 8th Sep 2025

Penny conducted my sister’s beloved sister’s funeral with great sensitivity. It went off very well and her suggestions all improved it. I am very grateful and would wholeheartedly recommend her services to anyone in need of them. 

5 Theresa Gilsenan 6th Sep 2025

Superb, caring, professional and sympathetic -highly recommend Penny and her team. Thank goodness Camilla sent us to you in such a difficult time, we know that we gave Anthony a wonderful send off which he so deserved.

5 Alex Bloom 28th Jul 2025

Safe Hands delivered all you could ask for for a funeral service, and more. Penny went above and beyond to make sure everything little detail was taken care of and helped organize a beautiful service for my wife. I highly recommend. 

5 Ann Salmon 15th Jun 2025

Both Penny and Helen were business like and efficient, but with the sympathy necessary in this very difficult job. Penny sorted out a wonderful uplifting funeral for my husband, and helped or guided me with very difficult decisions ~ and how many decisions! Planning a funeral is one of the most complex things I have had to do and she was with me all the way. The family liked the company too.

5 Helen Boniface 25th May 2025

Penny was amazing.
She gently encouraged us to make the right decisions and the small chapel on site was perfect for such a tiny funeral.
It also enabled us to hold the gathering at quite short notice and Penny and her team worked so hard to put everything together in a short space of time.
We are so grateful for all their efforts, it was a lovely farewell. Thank you.

5 Melanie Winters-Holmes 13th May 2025

Totally wonderful service caring supportive and  professional
Made this incredibly difficult time smooth and was able to think outside the box for our needs 
Thank you x

5 Gil Schaeffer 4th May 2025

Penny and the team at Safe Hands have been brilliant from start to finish. Helpful, sympathetic, and I can not praise them high enough. Communications from Helen was top notch. Joe, The celebrant was fantastic. The options to personalize the service made my father's passing a lovely experience. I will certainly recommend them.

5 Deborah Cable 3rd May 2025

Amazing the whole experience was exceptional, the team were so friendly, helpful and supportive, at the most difficult and sad time we found they eased every part of the preparation Penny was outstanding and honestly could not of been more helpful.

5 Marah Bowron 5th Apr 2025

I would thoroughly recommend Penny; she is very caring and it's a a lovely environment as well. You certainly feel that you're in 'safe hands'...

5 John Atkinson 26th Mar 2025

Penny at Safe Hands helped us professionally and personally cope with the process of our Father's funeral. She was empathetic and caring and I can definitely recommend Safe Hands to care for your loved one's funeral arrangements beautifully. 

5 Elisabeth Cordingley 24th Mar 2025

Caring, Respectful, above and beyond.
Thank you

5 Holly Gurney 11th Mar 2025

In this extremely difficult time, our family could not have been happier with the service we received.

5 Louise Crabb 2nd Mar 2025

Penny was so amazing at her job ,every litte detail was deliverd ,she was very soothing in this difficult time ,and I would highly recommend them
Lou crabb

5 Cheryll Allison 28th Feb 2025

Penny and her team were so easy to deal with during a very emotional and difficult time. Their kindness and empathy was very much appreciated and my mother's funeral was so well organised. Thank you.

5 Chris Walls 25th Feb 2025

Absolutely amazing service from start to finish. 

5 Peter Deacon 31st Jan 2025

This was the second time using safe hands and as ever Penny went out of her way and beyond so helpful,caring . I just don’t have words to describe how much she helps all the way through the process. I would always recommend her services thank you so much for looking after our mum 🙏🏻

5 Anthony Lahaise 28th Jan 2025

I was very pleased with every aspect of the service provided. Penny was very kind and helpful throughout. The service was perfect and a number of my friends commented afterwards that it was the best funeral they had ever attended, even though the circumstances were extremely sad for all who were there. Penny also recommended a wonderful chaplain who conducted the service so well.

5 Ann Lagerkrans 28th Jan 2025

Penny and the Safe Hands team were simply amazing when my mum died recently. From the time of the initial phone call to Penny, I knew that we had made the right choice for mum's funeral director. Penny was calm, kind and reassuring.
During the meeting to discuss mum's wishes and options, Penny was so kind and empathetic, so human in her approach, there was no sense of being rushed and with her help we decided upon the best service and options for mum, personal to her and in line with what she would have wanted. We decided to view mum a few days later and again, this was undertaken calmly and kindly, with no sense of being rushed, and we had plenty of time just to sit with mum and say our goodbyes.

We decided to have the actual service in Forge Chapel at Safe Hands and I am so glad we did as Penny and her team looked after everything, and us, superbly. Everything was managed brilliantly and sensitively.

Choosing Safe Hands as mum's funeral director was the best decision we could have made. I knew that they were independent from the big chains and I hoped therefore that mum, and we, would be treated as an individual and a family- and that is exactly what happened.

It is not easy in the fog of grief to make good decisions but by making that initial decision to engage Penny and the Safe Hands team, subsequent decisions became much easier thanks to her support and guidance. I will always be so grateful to Penny and her team for making a difficult and sad situation much easier to navigate. I have would highly recommend Safe Hands to anyone in the sad and difficult position of choosing a funeral director, they will take good care of your loved one, and you.

5 Amanda Ceylan 22nd Jan 2025

Outstanding service throughout the whole process . Penny was extremely  thoughtful and caring and guided us through each step, giving advice and recommendations and explained everything so clearly and with great attention to detail.  I never felt rushed at anytime .  Our service was held in the private chapel of Safe Hands and everyone commented on the calmness and intimate feeling of the surroundings.  Truly a perfect send off to celebrate our Mother’s life . Thank you Safe Hands . 

5 Clare Lamb 18th Jan 2025

Penny was very kind and helpful throughout the planning of Dad's funeral. I think we were all in shock over Dad's sudden passing and Penny guided us through. Highly recommend Penny and her team. Clare (John's daughter)

5 Deborah Whitaker 19th Dec 2024

Thank you for all your
kindness, thoughtfulness and empathy. I/we appreciate everything you have done, dealing with my brother’s funeral.  Our family would like to express our sincere thanks to Penny at Safe Hands for all your efforts and very high standards of service you extended and afforded to the entire family, before, during and after the funeral.  Thank you Penny for being there at the end of a phone call, text or email at all hours, I could not have done this without all your help and professionalism. Thank you from the bottom of my heart and I would recommend you to all my friends. 

5 Barbara Buckley 30th Nov 2024

My family and I could not have wished for better caring , considerate help and guidance than from Safe Hands , such sensitive treatment from both Penny and Sally is hard to find , and very much appreciated.