The Co-operative Funeralcare Rugby

160 reviews

Latest Verified Reviews

Neil Henderson 26th Jan 2019

We received wonderful service from all of the staff at the coop. From our initial enquiry to the end Paul ensured that Dad was looked after and had a fitting send off. I would highly recommend the Coop on Bilton Road

Alison Nunn 16th Jan 2019

Wonderful people to deal with from the very first contact. Everyone we dealt with was kind and understanding and explained everything we need to know to make our lives as easy as possible during a difficult time. Thanks so much - special mention to Stella & Paul for being amazing!

Paul McGowan 13th Jan 2019

Very helpful, they understood our needs and bent over backwards to be helpful, they carried out our wishes to the letter. My Dad could not have had a better send of. Thankyou

Reviews

Location

38 Bilton Road
Rugby
Warwickshire
CV22 7AL

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About Us

The Co-operative Funeralcare Rugby is a funeral director in Warwickshire.

The Co-operative Funeralcare Rugby is not a member of Funeral Guide, so we cannot show up-to-date pricing or service information.

Please click on one of the funeral directors below who are members.

Verified Reviews

Verified Reviews

  • 5 Neil Henderson 26th Jan 2019

    We received wonderful service from all of the staff at the coop. From our initial enquiry to the end Paul ensured that Dad was looked after and had a fitting send off. I would highly recommend the Coop on Bilton Road

    Darryl Smith replied
    Neil thank you so much for taking the time to share your experience and leave such positive feedback, it is very much appreciated.

    I know my colleagues in Rugby will be especially proud to read your comments and know that they have helped you through this difficult time.

    Darryl Smith – General Manager
  • 5 Alison Nunn 16th Jan 2019

    Wonderful people to deal with from the very first contact. Everyone we dealt with was kind and understanding and explained everything we need to know to make our lives as easy as possible during a difficult time. Thanks so much - special mention to Stella & Paul for being amazing!

    Darryl Smith replied
    Alison thank you so much for your glowing testimonial, I am so glad that Stella and Paul at Rugby were able to provide a unique tribute for you and your family at such a sad time.
    Darryl Smith – General Manager.
  • 5 Paul McGowan 13th Jan 2019

    Very helpful, they understood our needs and bent over backwards to be helpful, they carried out our wishes to the letter. My Dad could not have had a better send of. Thankyou

    Darryl Smith replied
    Paul - thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.
    Darryl Smith – General Manager.
  • 5 Deborah Gibson 8th Jan 2019

    Every single member of staff we dealt with were sympathetic, kind, efficient and caring. Thank you to you all and especially Julie & Marcus.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.
    Darryl Smith – General Manager.
  • 5 Deborah Goldney 1st Dec 2018

    Fantastic service, made the whole process very easy and straightforward and took away any additional stress. Thank you Julie for all your help, you do a marvellous job.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Andrea Harrison 5th Nov 2018

    At the hardest time of my life, I can honestly say without all members of the team I wouldn’t have managed without you. A special thank you to Stella she was my brick throughout. There was never a day that passed when I needed to email and a reply was promptly returned.
    You are truely amazing.
    Thank you x

    Darryl Smith replied
    Andrea thank you so much for your glowing testimonial, I am so glad that Stella and her colleagues at Rugby were able to provide a unique tribute for you and your family at such a sad time.
    Darryl Smith – General Manager.
  • 5 Paul Hanlon 7th Oct 2018

    1st class service,cant thank all the staff enough.Nothing was too much trouble,dad looked so peaceful in the chapel of rest.Would definately recommend co op funeracare to anyone looking for this service.

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review Paul, your comments are very much appreciated by us all. Once again thank you.
    Darryl Smith - General Manager
  • 5 Pat Eccles 25th Sep 2018

    at a distressing time they were very helpful and tackful they guided me through the unknown. I cant find the words to express what I feel they did for me without there guideness I would have been completely lost

    Darryl Smith replied
    Pat thank you so much for your glowing testimonial, I am so glad that our colleagues at Rugby were able to provide a unique tribute for you and your family at such a sad time.
    Darryl Smith – General Manager.
  • 5 Carl Fletcher 18th Sep 2018

    Right from the first moment my Nan passed away. Their professional services were first class. I cannot fault anything they did. From the being to the end it was perfect.

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review, your comments are very much appreciated by us all. Once again thank you.
    Darryl Smith - General Manager
  • 5 Louise Knee-Rimmer 18th Sep 2018

    All the staff have made a very difficult time a bit easier. Nothing was too much trouble for them

    Darryl Smith replied
    I am glad that we looked after you well.
    Darryl Smith - General Manager
  • 5 James Honeyman-Bristow 3rd Sep 2018

    I couldn't ask for a better service. You took care of my father as us all at a very hard time. Thanks you

    Darryl Smith replied
    James thank you for your kind words, I am glad our colleagues were able to help you.
    Darryl Smith - General Manager
  • 5 Elaine Bromwich 18th Aug 2018

    An excellent very professional and extremely caring people

    Darryl Smith replied
    Your feedback is greatly appreciated, thank you for taking the time.
    Darryl Smith - General Manager
  • 5 Mandy Martin 18th Aug 2018

    All staff were absolutely brilliant. Professional without being over bearing, sympathetic, empathise but helpful and encouraging all the way through a difficult time.

    I couldn't recommend the. Highly enough.

  • 5 Jennifer Jakes 25th Jul 2018

    This company has been so helpful, friendly and professional from start to finish with the Funeral for my brother. The staff have gone the extra mile to help us and we are so very grateful to them all. Many thanks Co-op Funeralcare.

    Darryl Smith replied
    Jennifer thank you for your kind words, I am glad our colleagues were able to help you.

    Darryl Smith - General Manager
  • 5 Mark Weston 17th Jul 2018

    Very supportive staff, I can not thank you enough for the care and dignity you took in the funeral arrangements for our dear mother.

    Darryl Smith replied
    Your feedback is greatly appreciated, thank you for taking the time.

    Darryl Smith - General Manager
  • 5 Heather Balchin 1st Jul 2018

    All I can say is what an amazing team of people and so compassionate x

    Darryl Smith replied
    Many thanks for taking the time to leave us your comments, they are very much appreciated. Darryl Smith - General Manager
  • 5 John Groucott 17th Jun 2018

    Excellent. They helped us immensely and made the day very special and Mum would have been very very pleased and impressed. 

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.

    Darryl Smith – General Manager.
  • 5 Margaret Askew 11th Jun 2018

    thanks to all the staff most helpful kind and compassionate staff helped us through a sad time

    Darryl Smith replied
    Margaret thank you for your kind words, I am glad our colleagues were able to help you.

    Darryl Smith - General Manager
  • 5 James Robertson 3rd Jun 2018

    EXCELLENT SERVICE GIVEN WITH COMPASSION AND SYMPATHY

    Darryl Smith replied
    Thank you.

    Darryl Smith – General Manager.
  • 5 Mark Turton 29th May 2018

    Excellent service very professional

    Darryl Smith replied
    Thank you.

    Darryl Smith – General Manager.
  • 5 Christine Astbury 19th May 2018

    The entire experience was made as easy and pleasant as possible. The many choices were carefully explained and described. The options offered were tasteful and affordable. The same person was available to us at all times, in person , on the phone and online, as many times as we had need.  The surroundings of the offices are elegant and comfortable. Access to the loved one was readily available.  The event itself was exactly as we wished and therefore left us with a great feeling of satisfaction and even pleasure that all had been so thoroughly appropriate. All personnel  were warm, friendly and very professional.

  • 5 Jonathan Ingram 16th May 2018

    An excellent service, that takes some of the worry and stress away at a difficult time with lots of compassion and understanding

  • 5 Elizabeth Payne 12th May 2018

    Two funerals in one week for our family to cope with and organise seemed a monumental task. The co-op, however, were utterly brilliant from start to finish. Rachael was great and totally efficient in the planning stages and marcus and graham were again totally respectful on the day.
    Both funerals went really well. We were flooded with compliments so many many thanks to the co-op funeral services for everything. We would recommend you every time.

  • 5 Barrie Underwood 8th May 2018

    Everything went really well from start to finish. All staff I met were courteous, professional and carried out their duties with dignity and respect.

  • 5 Angela Jones 7th May 2018

    Very caring to us when dealing with the arrangements for our dad

Address
38 Bilton Road
Rugby
Warwickshire
CV22 7AL

Open map

Latest Verified Reviews

Neil Henderson 26th Jan 2019

We received wonderful service from all of the staff at the coop. From our initial enquiry to the end Paul ensured that Dad was looked after and had a fitting send off. I would highly recommend the Coop on Bilton Road

Alison Nunn 16th Jan 2019

Wonderful people to deal with from the very first contact. Everyone we dealt with was kind and understanding and explained everything we need to know to make our lives as easy as possible during a difficult time. Thanks so much - special mention to Stella & Paul for being amazing!

Paul McGowan 13th Jan 2019

Very helpful, they understood our needs and bent over backwards to be helpful, they carried out our wishes to the letter. My Dad could not have had a better send of. Thankyou

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