Co-op Funeralcare, Washington

186 reviews

Co-op Funeralcare, Washington is an ethical and member owned funeral director, serving bereaved families in Washington and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Elizabeth Bell 14th Dec 2021

All went well except for the performance of the stand in Vicar which was comical had it not been so tragic. The Family were and still are v upset about it all.

Gemma Samantha Robertson 6th Dec 2021

Was very professional, kind empathic but up for a laugh. Really good listeners to all the stories we had to tell. Thank you for all your help

Hannah Glazebrook 29th Nov 2021

Cannot fault co op funeralcare for their amazing work from beginning to end, Nicola made sure everything was taken care of, looked after me and my late father Tom, beautiful service

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

New Fountain House
12 Victoria Road
Washington
Tyne and Wear
NE37 2SY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 0191 917 4387

About Us

Co-op Funeralcare, Washington is an ethical, member-owned funeral director in Tyne & Wear. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Washington can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Washington funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Washington, Co-op Funeralcare, Washington take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Washington in Tyne & Wear is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Washington today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 4 Elizabeth Bell 14th Dec 2021

    All went well except for the performance of the stand in Vicar which was comical had it not been so tragic.
    The Family were and still are v upset about it all.

  • 5 Gemma Samantha Robertson 6th Dec 2021

    Was very professional, kind empathic but up for a laugh. Really good listeners to all the stories we had to tell.

    Thank you for all your help

  • 5 Hannah Glazebrook 29th Nov 2021

    Cannot fault co op funeralcare for their amazing work from beginning to end, Nicola made sure everything was taken care of, looked after me and my late father Tom, beautiful service

  • 5 Jacqueline Mountain 22nd Nov 2021

    The staff were very kind and supportive especially Nicola,can't thank them enough,

  • 5 David Barron 9th Aug 2021

    Everything was first class, from my initial meeting. To communications and the emotional support. I cannot praise Gill and her team highly enough. Also the lady at the reception in Washington, she was a big help, when I came to visit Paula st the chapel of rest. Everything went off without a hitch on the day of the funeral.  I have not one negative and would like to thank them all, especially Gill. Thanks do much…❤️❤️

  • 5 Martin Fenwick 7th Aug 2021

    Very supportive to the family and organised things very well with no major issues. Everything went smoothly so thank you Coop.

  • 5 Jessica Edmundson 22nd Jul 2021

    Couldn’t fault them one bit. The whole team has been amazing from start to finish. Made the whole process stress free. Can’t thank them enough for everything they done for us 

  • 5 Ronald Stoker 16th Jul 2021

    Craig was amazing, ensured we had exactly what we wanted and kept us updated right along the way. He was able to answer my many, many questions whenever I called and that helped hugely. I cannot thank him enough. The girls in the Washington office (especially Sonia) were fantastic, nothing was ever a problem and when we visited Maureen they were on hand to help wipe away the tears and support us all. The day went perfectly and that is mainly down to Craig and the team who made such an effort to make sure it did! We cant thank you all enough and will definitely be recommending Coop Washington in the future!

  • 5 Dawn Sarah McNeill 9th Jul 2021

    Great service from start to finish. Informative, easy to speak to and professional. Even with COVID restrictions, they managed everything well and the whole day went smoothly. Very respectful service. They were always at the other end of the phone and if they couldn’t answer there and then would always get back in touch.

  • 5 Gavin Earnshaw 6th Jul 2021

    Everyone has been so very supportive and patient. You made everything seem very simple and took all of the stress of planning the funeral away. There was no pressure to sell anything more expensive and it was clear everyone we dealt with was more interested in providing an excellent service. We booked the funeral on the Friday and everything was done and paid for by the following Thursday.

    Thank you so much for everything.

  • 5 Alan Thirlaway 5th Jul 2021

    A difficult time made stress free and simple. Every aspect was explained and talked through. All carried out with discreet, professional expertise.
    Highly recommended.

  • 5 Shawn Day 5th Jul 2021

    The service was incredible for the information provided, the care and effort put in to get my nana looking the way she did and give her the send of she had was second to none absolutely amazing.

  • 5 Janet Hallam 5th Jul 2021

    Everything was organised very well, any questions we had were dealt with successfully & quickly.
    Attention to detail was great. 
    Claire, Alison & Sonia we’re great support. 
    I’d like to thank the driver of our car too.
    Gail More the celebrant was excellent and very caring.
    Everyone is excellent at what they do, making a difficult time easier to go through. Thank you

  • 5 Elaine Crame 28th Jun 2021

    Very impressed with service we received.  Can only praise the Caring nature of all staff involved thank you to everyone.  Big thank you to Simon who responded quickly when we had a query and also for his kindness and tribute to our dad on the way to the service

  • 5 June Heslop 21st Jun 2021

    every thing was perfect and nothing was to much trouble every one who attended
    said it was a lovely service

  • 5 Elgar Laird 21st Jun 2021

    Absolute first class service, my mother was so pleased with every aspect of my lovely dads funeral. 

  • 5 Stephen Gray 21st Jun 2021

    Excellent service the attention to detail and organisation was first class with David giving an outstanding compassionate performance 

  • 5 David Pluse 17th Jun 2021

    Professional and personal. Efficient and caring.
    From the very start of the process, the Washington team supported the family throughout with kindness, sympathy and efficiency - taking all of the pressure from the family while always keeping us informed and ensuring our requests were fulfilled. Nothing was too much for the team to provide.
    On behalf of the family, I cannot thank them enough.

  • 5 Paul Hutchinson 15th Jun 2021

    Excellent from start to finish, ladies in reception first class, Claire was amazing
    even our limosine lady driving was amazing

    everyone showed such care and empathy

    well done

  • 5 Alastair Cairnie Coates 14th Jun 2021

    Handled my family requests with great kindness and speed     
    Service throughout was professional and caring

  • 5 Barry Allen 7th Jun 2021

    Could not of asked for anything better Jacqueline had an amazing send off and looked absolutely beautiful you did us proud

  • 5 David Poulton 7th Jun 2021

    David and Simon were excellent together with Ann in the office. 

  • 5 Lynne Welsh 7th Jun 2021

    Extremely satisfied with the service we received. Kind helpful staff. Thank you so much Courtney and Claire

  • 5 Phil Baines 3rd Jun 2021

    All the support, care and professionalism you could want at such a difficult time.

  • 3 Christine Absi 19th May 2021

    We have used Washington funeral services twice . The first time for my father was excellent but the second time for my mother was disappointing. However the planning of it my Cortney as excellent ,   

    Matt Alderton replied
    Thank you for taking the time to let us know about the disappointing experience you had when you entrusted us with the care of your mother’s funeral. We would really appreciate you giving us the opportunity to listen to your concerns and investigate your complaint. Please get in touch with us at funeral.clientrelations@co-operative.coop. We are sorry to hear about what happened and this is not the level of service you should come to expect from us.

Address
New Fountain House
12 Victoria Road
Washington
Tyne and Wear
NE37 2SY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Elizabeth Bell 14th Dec 2021

All went well except for the performance of the stand in Vicar which was comical had it not been so tragic. The Family were and still are v upset about it all.

Gemma Samantha Robertson 6th Dec 2021

Was very professional, kind empathic but up for a laugh. Really good listeners to all the stories we had to tell. Thank you for all your help

Hannah Glazebrook 29th Nov 2021

Cannot fault co op funeralcare for their amazing work from beginning to end, Nicola made sure everything was taken care of, looked after me and my late father Tom, beautiful service

Reviews
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