James & Thomas Funeral Directors, Horsley

4 reviews

James & Thomas Funeral Directors, Horsley

Latest Verified Reviews

Chris Crawshay 23rd Oct 2017

All handled efficiently and sensitively.

Nigel Price 23rd Oct 2017

The arrangements were poor given an incorrect cream was booked, otherwise just expensive for the amount of involvement. This review is also made on the basis of dreadful admin by the  funeral zone site. I have now had over 49 e mails from them, despite deleting/junking etc, Get your acts together,

Sarah Powell 23rd Oct 2017

Thanks x

Reviews

Location

Address
24 Station Parade
Ockham Road South
East Horsley
Surrey
KT24 6QN

Verified Reviews

Verified Reviews

  • 5 Chris Crawshay 23rd Oct 2017

    All handled efficiently and sensitively.

  • 1 Nigel Price 23rd Oct 2017

    The arrangements were poor given an incorrect cream was booked, otherwise just expensive for the amount of involvement. This review is also made on the basis of dreadful admin by the  funeral zone site. I have now had over 49 e mails from them, despite deleting/junking etc, Get your acts together,

  • 5 Sarah Powell 23rd Oct 2017

    Thanks x

  • 1 Brian Cooke 21st Mar 2017

    Non existent customer service. Gone downhill as used before when were ok. Shan't be using shsin. 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
24 Station Parade
Ockham Road South
East Horsley
Surrey
KT24 6QN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Chris Crawshay 23rd Oct 2017

All handled efficiently and sensitively.

Nigel Price 23rd Oct 2017

The arrangements were poor given an incorrect cream was booked, otherwise just expensive for the amount of involvement. This review is also made on the basis of dreadful admin by the  funeral zone site. I have now had over 49 e mails from them, despite deleting/junking etc, Get your acts together,

Sarah Powell 23rd Oct 2017

Thanks x

Reviews
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Update

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