Co-op Funeralcare, West Bridgford

5 Sharon Rose 4th Dec 2023

Caring kind xxxx

5 Ingrid Corbett 27th Nov 2023

Our family could not fault the guidance and kindness we received from your West Bridgford branch for my mother’s funeral.

5 Peter Minns 21st Nov 2023

Very well organised funeral services would recommend 
CO OP to any one well done to all the staff and people involved 
21 / 11 / 2023 
Mr P Minns 

5 Mihaela Boghea 21st Nov 2023

Excellent service, highly recommended

4 Deborah Culverhouse 20th Nov 2023

I was dealt with in a kind and compassionate way but my overall feeling was that the office was understaffed. It was difficult to get through on the phone and I think the volume of work meant that minor errors occurred. 
One day we drove to the office as had been unable to get through on the telephone. Emma was completely on her own but was especially impressive. She gave us outstanding service & dealt with everything efficiently & with a smile. 
I wouldn’t be critical of any member of staff as I think they were trying to do their best but maybe some system/organisational changes are required. 

5 Robert Wall 16th Nov 2023

Kind and compassionate 

5 Julie Wallace 13th Nov 2023

Overall a very caring and efficient service right from the beginning. Staff excellent and sympathetic. Would recommend. Julianne Wallace

5 Lesley Langley 9th Nov 2023

Thank you so much for a very special send off, my dad got everything he wanted, kind regards from the Langley family.

5 Angela Allen 8th Nov 2023

West Bridgeford funeral care were very helpful from the first phone call I made and the day of the funeral.They were very supportive and talked me through everything keeping me updated as things were being sorted, would recommend them

5 Graham Hill 3rd Oct 2023

Excellent Service from all the people. Very helpful and caring. Very professional. Thank you 

5 David Bailey 2nd Oct 2023

Everything was lovely thankyou so much . .Everything went great could not ask for anything more again thankyou
DAVID JANE CAROLYN

5 Anna Chapman 2nd Oct 2023

Everything was exceptional from our first meeting with Kerry, to visiting a beautifully presented Dad in the chapel of rest, and the funeral itself. We were first timers but the staff made it easy for us and made what is a difficult time much easier. The experience was very a positive one and all the team have been kind, caring, compassionate and very well organised. Communication has been excellent and nothing has been too much trouble. The funeral itself went without a hitch, we as a family felt guided and supported and many attendees commented on the professionalism of Jill and her team on the day. Well done Coop funeral care WB, you really are doing a fantastic job! Family of Peter Stevenson. 

4 Russell Morgan 25th Sep 2023

A comprehensive, sympathetic, respectful service. The level of experience was apparent from the outset. My only criticism is in the form of advice. Don't leave the office totally unattended for meetings or at least leave a sign on the door. Never the less I would confidently recommend Co-op to others.

Thank you.

5 Paul Bradbury 25th Sep 2023

I will start at the beginning, mum had previously sorted out and paid for her funeral, she had said where all the documents were this made the whole process so easy, mum passed I called the number on her paperwork and everything was taken care of from collection mum to the internment, my interactions with the funeral home were pleasant as it could be. The staff of the funeral home were absolutely brilliant, caring, considerate, understanding, and most of all got the balance right between making the funeral a celebration and understanding our loss.

5 Hazel Orme 17th Sep 2023

Helpful and efficient funeral direction team.

4 Jacqueline Marriott 11th Sep 2023

The staff were very helpful and considerate at all times.
I requested a low key prescence at the funeral and they obliged.
They were helpful and kept me informed at all stages of the process.

5 Heather Mann 11th Sep 2023

The compansion we were dealt with was exceptional thankyou to Anna x

5 Sheila Baker 29th Aug 2023

We were very pleased and impressed by the care we received by the  Co op Funeralcare. The welcome we received on our first visit was warm and gave us confidence. All the arrangements we requested were carried out with great expertise and I felt the whole team were with us every step of the way. The whole process moved like clockwork and all the personnel involved treated us with courtesy and respect. I would have no hesitation in recommending you to anyone.

5 Colin Hooper 21st Aug 2023

Great service from start to finish .would highly recommend

5 Alison Anderton 7th Aug 2023

At every stage of the process, the staff at Co op Funeral Care, West were kind, supportive, respectful and professional. They explained everything very clearly, listened carefully and helped us to achieve the funeral we wanted for mum. It felt as though they got to know us a little bit as a family for the couple of weeks it took to sort the funeral, and this feeling of a personal service made everything so much easier. Thank you to everyone at Co op Funeral Care, West Bridgford.

5 Anthea Penrose 7th Aug 2023

Anna was brilliant, very caring whilst still being professional.
She made the process easy to understand and I would highly recommend her.

5 Barrie Pierpoint 7th Aug 2023

I can not thank the staff enough there for their professionalism, great service, excellent organisation and planning re my brothers funeral arrangements.

Their attention to detail was second to none and they went above and beyond our expectations.

They were very friendly, sympathetic, understanding, caring and knew how to handle our requirements with a great sense of care and empathy.

Thank you to everyone at the West Bridgford, Nottingham centre for everything you did for us it was first class.

I can highly recommend your service, which I already have a plan for myself.

THANKYOU.

5 Tracey Phillips 18th Jul 2023

The ladies at the office who helped us every step of the way with our dads funeral were very nice and considerate and very understanding. The whole funeral ran smoothly and was a lovely day. Thank you 

5 Linda Hopkin 12th Jul 2023

Very helpful and compassionate staff, made the process easy.

5 Peter Garretty-Crane 20th Jun 2023

Supportive, professional and caring staff able to answer queries as they occurred and provide excellent presence at the funeral.