Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Opened on 19th April 2021 Half Crown House on Derby Road is run by funeral arranger Tracey Sweeting-Rowe.
The new funeral home was originally an old bank and was ideal ‘blank canvas’ for a funeral home. It is now fully equipped with two chapels, onsite car park and an extended mortuary. The move follows the need for more space and easy customer access.
The fifth-generation family business first arrived in Stapleford in 2003 as part of the group purchase of the Ilkeston Co-op Funeral Group, taking over six funeral homes. Previously located at Parker House on Church Street, the company has since gone above and beyond to help local families through every step of the funeral process, offering support 24 hours a day, seven days a week.
The office is open Monday to Friday, from 9.00am to 5.00pm and on Saturdays from 9 am to 12.30 pm, but can be opened after office hours by appointment or you can speak with a funeral director 24 hours a day by calling the telephone number.
The branch serves all of Stapleford and its surrounding area including Bramcote, Chilwell, Sandiacre, Trowell and further afield.
Nigel Lymn Rose, former president of the National Association of Funeral Directors (NAFD), along with his sister Jackie and son Matthew, manage A.W. Lymn The Family Funeral Service.
Many families praise the personal support they received throughout the funeral arrangements, particularly highlighting how staff listened to them without rushing decisions and remained available whenever questions arose. Several describe feeling genuinely cared for during planning meetings, with particular mention of how arrangers took time to understand their wishes and treated them with kindness during an overwhelming time.
Families frequently comment on how smoothly their funerals ran on the day itself, noting that the attention to detail and coordination meant they could focus on grieving rather than worrying about logistics. Many describe feeling supported and respected throughout the service, with staff remaining attentive to family needs and ensuring special requests or personalised touches were carefully executed.
Communication features prominently in what families say, with many noting they were kept informed at every stage and felt confident about what would happen next. Several mention that staff were easy to reach with questions and that information was always clearly explained, which helped reduce anxiety during a difficult period.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Jonathan Portwood21st Apr 2026
I can not praise Tracey and the team at the Stapleford Office of A W Lymn highly enought! They have bent over backwards to support our family as we organised the funeral for my father.
Their care and thoughtfullness has helped us cope, at this sad time, with all the details involved in arranging a funeral for our dearly loved Dad.
I would heartily recommend A W Lymn to anyone who is in need of a Funeral Director.
A.W. Lymn, Stapleford Team replied
Dear Jonathan,
With many thanks for your kind words. It was a pleasure to look after Richard and all of you as a family. If I can be of any further help, please let me know. Take care, Tracey
5Julie Dennis13th Mar 2026
Tracey looks after you from start to finish. She is so calm that you do not have to worry about anything. This is the second time we have used her services. The funeral ran smoothly and every detail was paid attention to. She looked after us and our deceased mum with care and respect. I would not hesitate to recommend Lymns at Stapleford.
A.W. Lymn, Stapleford Team replied
Dear Julie, many thanks for your kind words, It was a pleasure to look after both Mabel and yourselves as a family. Mabel will always be in my thoughts as ‘my motorbike Queen’, she was amazing. Take care. - Tracey & The Stapleford Team
5Andrew Spicer7th Mar 2026
Excellent service from every person that was involved from start to finish
A.W. Lymn, Stapleford Team replied
Thank you, Andrew and Richard for your kind words, it was a please to look after Alan and you as a family, take care. - Tracey & The Stapleford Team
5David Casey14th Feb 2026
A.w Lynn was absolutely brilliant. Very compassionate,very helpful and is and always willing to listen
A.W. Lymn, Stapleford Team replied
Dear David,
Many thanks for your kind words, it was a pleasure to look after you and Malcolm throughout the arrangements for Allan. I’m glad you were pleased with the service you received. Take care Tracey & The Stapleford Team
5Sally Tyman-Westwood26th Jan 2026
Great people who really looked after me and were there for me throughout the whole process.
They professionally dealt with everything and supported me through the whole thing.
Fabulous firm for my mum's funeral.
A.W. Lymn, Stapleford Team replied
Dear Sally,
Many thanks for the kind words in your review. It was a pleasure to look after you as a family and of course Marion. We are so glad you were happy with the support and care given. If we can be of any further help, please let us know. Take care. Tracey & The Stapleford Team
5Helen Carlisle22nd Dec 2025
Absolutely amazing from start to finish. Tom Dawkes dealt with us from start to finish quite literally there on the day. He also spoke to my aunty with the upmost care and respect acknowledging early her dementia, especially when she called him asking questions that he had already sorted. I have to say a huge thank you to Tom and all the team thank you
Helen
A.W. Lymn, Stapleford Team replied
Hello Helen.
Thank you for your lovely words. I'm so glad that you and your Aunt felt supported throughout this difficult time - Tom
5Joanne Meadwell22nd Sep 2025
We are beyond grateful to Tracey, Richard, Louise and all the team at Lymns who went above and beyond to offer kind and caring support at this very sad time and offered a fantastic service from start to finish. The day flowed extremely well and was a beautiful tribute to our dearest Mum.
Thank you so much
with love
Jo, Richard and Family xx
A.W. Lymn, Stapleford Team replied
Dear Jo, Richard & family, many thanks for your kind words, it was a pleasure to look after you all as a family, especially Marlene. We are pleased the arrangements went well on the day, and you all felt supported. If we can be of any further help with anything you need, please do get in touch, take care. Tracey, Richard, and Louise.
5Clare Williams11th Sep 2025
Tracey at Lymn’s in Stapleford has been amazing and so kind and helpful throughout the whole process of planning the funeral. Nothing was too much trouble for her
A.W. Lymn, Stapleford Team replied
Dear Clare,
Many thanks for the kind words you have placed on Funeral Guide, it was so kind. It was a pleasure to look after Bill and of course you as a family. I am so glad you were happy with the care and service you received. Take care. - Tracey
5Sandra Cramp22nd Aug 2025
Excellent service would definitely recommend
A.W. Lymn, Stapleford Team replied
Thank you, Sandra, to both you and Michelle for the kind words you left on funeral guide. I’m looking forward to giving the farm a visit. Take care. - Tracey
5Kay Watson2nd Aug 2025
Very caring , helpful and supportive during this sad time of my father passing away. Couldn’t have asked for more. Thank you
A.W. Lymn, Stapleford Team replied
I’m so pleased that you felt looked after during the whole arrangements. - Tracey
5Michael Dennis13th Jul 2025
Tracey was so helpful and ensured all our requests were met and made the process so smooth and easy
A.W. Lymn, Stapleford Team replied
It was a pleasure to look after the arrangements for Mr Abbott and of course you and your family. I am pleased that you were happy with the arrangements, and all went smoothly on the day. Tracey.
5Matthew Flint2nd May 2025
Friendly, respectful and efficient service from start to finish. Nothing was too much for Tracey, who was our main contact at Stapleford.
A.W. Lymn, Stapleford Team replied
Rita, it was such a pleasure to look after you and your lovely family, I’m so glad you were happy with everything and the service you received. Tracey.
5Sandra Richmond1st Apr 2025
Tracey was very caring and supportive every step of the way. We had just lost a father and husband, which is just devastating. she listened to us and didn’t rush us to make any decisions. She certainly went above and beyond, to ensure that everything was just perfect. Thank you
A.W. Lymn, Stapleford Team replied
Thank you for your kind words, I'm so glad my support made this difficult time a little more bearable for you and your family. Thank you, Tracey.
5Steven Palmer17th Mar 2025
Managed beautifully from start to finish.
A.W. Lymn, Stapleford Team replied
Thank you for this kind review, it was our pleasure taking care of you. Tracey & Mick.
5Pamela Joyce Wren25th Feb 2025
Tracey was amazing and very professional.
A.W. Lymn, Stapleford Team replied
Having know Shirley and Joyce for many years, it was my pleasure taking care of Ken for you all during this sad time and I'm glad you were pleased with all that we did for you. Tracey.
5Jason Haynes18th Feb 2025
A great personnel caring service.
A.W. Lymn, Stapleford Team replied
Jason, it was a pleasure looking after your at the time of your wife's funeral, and I felt honoured that you chose to come to me again to look after your father's funeral for you. Thank you, Tracey.
5David Thomson12th Feb 2025
At such a stressful time, Tom and Tracey made everything very easy and very personal. We were treated with respect and with sympathy and nothing seemed like too much trouble. Tracey was always at the end of the phone when we had questions. Thanks so much for being there to help us through such a difficult time.
A.W. Lymn, Stapleford Team replied
Thank you for your kind words, we're glad our support made the arrangements a little easier for you and that Kevin took great care of you on the day itself. Tracey & Tom.
5Tom Goronwy16th Nov 2024
Amazing service, staff were so kind and helpful and I can’t thank them enough.
A.W. Lymn, Stapleford Team replied
Thank you Thomas, I’m glad you were happy with everything we did and the service you received from us. Tracey.
5Robert Peberday11th Nov 2024
The professionalism lymns shown was second to none all the staff could not do enough for you
Tracey in the Stapleford office was outstanding and is a credit to lymns
Matthew on the day of the funeral made everyone feel at ease and relaxed so that everything went to plan, Lymns kept everyone informed all along the way
We even received a call from Matthew Lyme Rose the evening before the funeral to re assure us that everything was in place
Matthew Lymn Rose replied
Thank you for your kind words, and also for the beautiful flowers and card delivered to Tracey. It was a privilege to look after you all on the day, what a wonderful woman Stella was.
5Elizabeth Booth27th Aug 2024
Tracey was amazing from start to finish, the celebrant Mark did a fabulous job with a lovely service. Would 100% recommend using this company - they care about everyone
A.W. Lymn, Stapleford Team replied
It was such a pleasure to look after David in the chapel of rest and I’m so glad you were happy with all the arrangements and felt looked after. Thank you, Tracey
5Denise Pettitt8th Jul 2024
From start to finish, we were looked after with grace and empathy. We were guided through the whole process and they were always on hand should we need them.
A.W. Lymn, Stapleford Team replied
Thank you Denise for inviting me into your home to help with you with Karen’s service and for sharing her story with me. I’m pleased both myself and Tracey could help you and your sisters through this difficult time. Thank you for leaving such kind words for us both. Kirby.
5Julie Daft26th Jun 2024
Tracey and mark wear just so helpful I have nothing but praise for them both Tracey is just so lovely helps you all the way at the most difficult time.And always just makes time for you and makes a lovely crupper .Not there just for you but all the family.All the team on the day just lovely and would like just to say a very hart felt thank you to all from all of us.xxx.
A.W. Lymn, Stapleford Team replied
Julie, what a lovely review from you. It was such a pleasure to look after Ian and all your family, and to make things bespoke with the number plates, magnetic images for the hearse, a matching coffin and frill, and the order of services. Thank you again, Tracey.
5Janine Weir17th Jun 2024
I was extremely happy that I decided on Lymn's to do the funeral of my younger brother. Tracey was extremely helpful and compassionate from the day I telephoned and when I went in to discuss all the arrangements. The celebrant Mark was also very compassionate and did a great job reading out Lee's eulogy, and going above and beyond asking if there was anything he could wear that would tie in with Lee. I mentioned that all the men were wearing Adidas trainers, as a memory of Lee, so he asked if he could wear them with his suit too along with a tie pin. Donna was the funeral director for the day and telephoned me in the morning to introduce herself and to make sure I was aware of everything that was going to be happening on the day, and if I needed anything. I can't thank you all enough for all your support during this difficult time, and giving Lee the send off he deserved ❤️
A.W. Lymn, Stapleford Team replied
Janine, It was my pleasure to look after the arrangements for Lee and I’m very pleased that you felt everything went smoothly for your brother and that all our team looked after you well. Thank you again Tracey
5Angela Kirkbride2nd Jun 2024
All staff was very compassionate. Was no trouble to answer queries.
A.W. Lymn, Stapleford Team replied
It was lovely to be able to see Roy’s service through and help grant his wish to make his final journey in his own vehicle. Thank you Angela for taking the time to leave your review. Best wishes, Kirby
5Helen Westray-Cawthan30th Apr 2024
Tracey was very kind & helpful.
A.W. Lymn, Stapleford Team replied
Helen, it was a privilege to look after you and your father Gerald, thank you, Tracey.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Jonathan Portwood21st Apr 2026
I can not praise Tracey and the team at the Stapleford Office of A W Lymn highly enought! They have bent over backwards to support our family as we organised the funeral for my father.
Their care and thoughtfullness has helped us cope, at this sad time, with all the details involved in arranging a funeral for our dearly loved Dad.
I would heartily recommend A W Lymn to anyone who is in need of a Funeral Director.
Julie Dennis13th Mar 2026
Tracey looks after you from start to finish. She is so calm that you do not have to worry about anything. This is the second time we have used her services. The funeral ran smoothly and every detail was paid attention to. She looked after us and our deceased mum with care and respect. I would not hesitate to recommend Lymns at Stapleford.
Andrew Spicer7th Mar 2026
Excellent service from every person that was involved from start to finish
NAFD Member