Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Opened on 19th April 2021 Half Crown House on Derby Road is run by funeral arranger Tracey Sweeting-Rowe.
The new funeral home was originally an old bank and was ideal ‘blank canvas’ for a funeral home. It is now fully equipped with two chapels, onsite car park and an extended mortuary. The move follows the need for more space and easy customer access.
The fifth-generation family business first arrived in Stapleford in 2003 as part of the group purchase of the Ilkeston Co-op Funeral Group, taking over six funeral homes. Previously located at Parker House on Church Street, the company has since gone above and beyond to help local families through every step of the funeral process, offering support 24 hours a day, seven days a week.
The office is open Monday to Friday, from 9.00am to 5.00pm and on Saturdays from 9 am to 12.30 pm, but can be opened after office hours by appointment or you can speak with a funeral director 24 hours a day by calling the telephone number.
The branch serves all of Stapleford and its surrounding area including Bramcote, Chilwell, Sandiacre, Trowell and further afield.
Nigel Lymn Rose, former president of the National Association of Funeral Directors (NAFD), along with his sister Jackie and son Matthew, manage A.W. Lymn The Family Funeral Service.
Many families emphasise the care and support they received throughout the entire process, from initial arrangements through to the funeral day itself. Several describe staff as consistently kind, patient, and willing to accommodate their specific wishes without making them feel rushed or like a burden during an extremely difficult time.
Families frequently mention smooth communication and being kept informed at every stage, with many noting that staff were readily available to answer questions and provide reassurance. Several describe how arrangements were handled with attention to detail and professionalism, with requests being fulfilled thoughtfully.
A number of reviews note that the funeral day itself ran seamlessly and with dignity, allowing families to focus on saying goodbye rather than worrying about logistics or organisation.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5KEVIN CURTIS11th Aug 2017
Tracey was so easy to deal with, she had a very kind nature and nothing was to much trouble. During the funeral Richard explained everything and took me through every step of the way, not rushing us after the cremation allowing all the morners to come and offer their heart felt sympathy, when you consider there was about 150 attending it took a considerable time.
Chloe Lymn Rose replied
We are pleased that Richard offered support and guidance at the time of the funeral and allowed sufficient time for you to speak with the mourners afterwards. We are also glad that you found Tracey to be kind and caring and would thank you for this lovely review.
5Kevin Oldham28th Jul 2017
Very helpful, considerate and accommodating. Flawless in their approach. Made the experience so much easier.
Thank you in particular to Tracey.
Chloe Lymn Rose replied
We are pleased you found Tracey and her team to be helpful, considerate and accommodating and that their support made this sad time a little easier for you. Thank you.
5Lyne Kerry25th Jul 2017
Tracey,Scott,and Wayne have shown all our family comppasion and care, when we lost our dad thank you Lyne Jane and family
Chloe Lymn Rose replied
We are pleased that Tracey, Scott & Wayne were able to support you throughout this difficult time and would thank you for your kind words about the service they all provided.
5May Susan15th Jul 2017
Tracey at the stapleford office was very kind and couldnt do enough for us.Thank you so much for your kindness at this very sad time.x
Chloe Lymn Rose replied
Both Tracey and I would like to thank you for this lovely review and we are pleased that her kindness help support you through this sad time.
5Jane Blackwell23rd Jun 2017
Although the death of my soul mate , my husband was unexpected and I had to deal with the funeral, my first I could not have wished for the most friendly and caring staff, Tracey and Richard from Stapleford. Tracey was so friendly and helpful I felt I had known her my whole life. Richard made planning the event easier than it should have been. My husband had the most amazing send off we could have given him. Andy the celebrant gave us a brilliant definitely Mick tribute.
Mick was the most amazing husband and all the staff that looked after him and his funeral gave him the best we could. I wish we did not have to have a funeral and that he was still here but we could not have asked for a better service. Thanks for your care
Chloe Lymn Rose replied
Initially we would say how sorry we are that you unexpectedly required our services. We are however grateful to you for this wonderful review. We are pleased that the caring, friendly and helpful nature of both Tracey and Richard allowed you to create an amazing send off for your husband and that their support helped you during this very difficult time. Thank you.
5Elizabeth Vila12th Jun 2017
Tracey at the Stapleford branch kept us informed at all times , nothing was too much trouble for her , this was very much appreciated by both my brother and me
Chloe Lymn Rose replied
Both Tracey and I would like to thank you for your kind words and are glad that her efforts and support were appreciated by both you and your brother at this sad time.
5Jane Dukoff-Gordon9th May 2017
Excellent service from a company who made the heartbreaking process of saying the final goodbye, that little bit easier. You were a wise choice.
Chloe Lymn Rose replied
We are pleased that Tracey was able to make this sad time a little easier for you and would thank you for your kind comments about her.
5Dana Huskisson9th May 2017
This company is fantastic thanks for everything.
Chloe Lymn Rose replied
On behalf of the Lymn Rose family and Tracey at Stapleford we would like to thank you for your high praise of our family company.
5Dawn Catherine Merritt1st Apr 2017
Care and attention to detail was second to none. The staff were professional caring and supportive and looked after us through our difficult day. Tracey Sweeting-Roe looked after everything for us and went above and beyond to make sure we were looked after and our feelings protected at every turn and for that I cannot thank her enough. A special thank you to Robert our driver who made myself and my family feel comforted and looked after from the start and his warm infectious smile made our day. Other family members also commented that the other drivers were exceptional but I'm sorry I don't have their names. All in all mum and the family were looked after with dignity and warmth from start to finish. Thank you all so much.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind and detailed review of the professional and supportive service offered by Tracey and the rest of her team at Stapleford. We are pleased that she took such great care of you and your family and I will of course ensure that the drivers get to see the lovely words you have written about them. Thank you.
5Andrew Dawson28th Mar 2017
Very helpful, responsive and organised.
Chloe Lymn Rose replied
Thank you for your high appraisal, we are pleased you found the team to be helpful, responsive and organised.
5Mary McCarthy7th Mar 2017
Outstanding sensitivity and efficiency; Tracey Made us feel so well-looked after that it made the whole process smooth.
Chloe Lymn Rose replied
Both Tracey and I would like to thank you for these kind words. She is pleased that she was able to make the process run smoothly for you at this difficult time and that you felt well looked after throughout.
5Janet Mary Jenkinson28th Feb 2017
Everything we wanted. Made a special day with special memories.
Chloe Lymn Rose replied
Thank you for this wonderful review. We are pleased that Tracey and her team were able to make the day special and memorable for you and Tracey would like to thank you for these kind words.
5Barry Havelock20th Feb 2017
Excellent service, respectful and friendly. Cannot praise them enough.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind review, we are pleased that you found Tracey, Kevin and the rest of the team at Stapleford to be respectful and friendly.
5John Scriven12th Feb 2017
Outstanding service at all times
Chloe Lymn Rose replied
Tracey, Adrienne and I would all like to thank you for this positive review of the service they provided.
5Joanne Draycott7th Feb 2017
Cannot speak highly enough of the service we received in arranging the funeral and on the day of it. Tracey could not have gone out of her way any more than she did for us. There were 2 obscure songs that we wanted and she went to so much trouble to find them for us. Her manner is kind and soft, at no time did she rush us or make us feel nuisances. She kept us informed all the way through, one day she couldn't get hold of me and rang me from home that evening. Tracey is one person that is definitely in the right job.
Chloe Lymn Rose replied
Thank you for this very kind and detailed review of the service provided by Tracey at this sad time. We are glad that she was able to find the particular pieces of music for you and that she made you feel so at ease.
5Patricia Ann Wright25th Sep 2016
Many thanks for all the care and attention received from Rebecca at Stapleford.
Matthew Lymn Rose replied
Thank you for your review, and particular thanks for mentioning Rebecca by name.
5Rebecca Diamond28th Jun 2016
Thanks to all staff at A.W.Lymn for all their help.
5Carolyn Lowe19th Jun 2016
Excellent service, friendly professional staff.
thank you.
5Kathleen Mortimer27th May 2016
FROM THE FIRST DAY I MET WITH THE GENTLEMAN FROM LYMNS I HAVE NOTHING BUT THE GREATEST PRAISE FOR THE SERVICE RECEIVED. MY FAMILY WERE TREATED WITH THE GREATEST RESPECT AND NOTHING WAS TOO MUCH TROUBLE I THANK THEM MOST SINCERELY. A SPECIAL MENTION FOR DEREK WHO WAS JUST WONDERFUL.
5Shane German18th Apr 2016
From our first contact with AW Lymn (Stapleford) we felt completely supported. We were guided through what is a very difficult process with care and consideration and we were always given clear and honest answers to any questions. We could not have wished for a better level of service on the day of the funeral. We would recommend AW Lymn (Stapleford) without reservation.
5Linda King11th Apr 2016
We are very pleased with the way it went thank you so much
5Peter McGrath10th Jan 2016
We were very pleased with the way we were treated by all the staff and would like to thank Rebecca for the overall experience, this is a very trying time for families and I am happy to report that all the staff behaved in a sensitive and caring way.
Rgards
Peter McGrath
5Mabel McGrath1st Jan 2016
Everything was perfect
Thank you it helped make this stressful time easier
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
KEVIN CURTIS11th Aug 2017
Tracey was so easy to deal with, she had a very kind nature and nothing was to much trouble. During the funeral Richard explained everything and took me through every step of the way, not rushing us after the cremation allowing all the morners to come and offer their heart felt sympathy, when you consider there was about 150 attending it took a considerable time.
Kevin Oldham28th Jul 2017
Very helpful, considerate and accommodating. Flawless in their approach. Made the experience so much easier.
Thank you in particular to Tracey.
Lyne Kerry25th Jul 2017
Tracey,Scott,and Wayne have shown all our family comppasion and care, when we lost our dad thank you Lyne Jane and family
NAFD Member