A.W. Lymn is a family-run funeral director firm serving bereaved families from Chilwell, Stapleford, Trowell and other communities in the area.
Latest Verified Reviews
Gail Pickard6th Jan 2019
Very efficient service
Anthony Gill19th Nov 2018
Very professional from start to finish, Tracey was very caring and considerate to our needs and carried out her job to the highest standard.
We can’t thank her enough.
Susan Crawford15th Nov 2018
A very friendly and helpful service. We couldn’t have asked for anything better. Right from the start of meeting the staff everyone was so lovely.
Opened on 19th April 2021 Half Crown House on Derby Road is run by funeral arranger Tracey Sweeting-Rowe.
The new funeral home was originally an old bank and was ideal ‘blank canvas’ for a funeral home. It is now fully equipped with two chapels, onsite car park and an extended mortuary. The move follows the need for more space and easy customer access.
The fifth-generation family business first arrived in Stapleford in 2003 as part of the group purchase of the Ilkeston Co-op Funeral Group, taking over six funeral homes. Previously located at Parker House on Church Street, the company has since gone above and beyond to help local families through every step of the funeral process, offering support 24 hours a day, seven days a week.
The office is open Monday to Friday, from 9.00am to 5.00pm and on Saturdays from 9 am to 12.30 pm, but can be opened after office hours by appointment or you can speak with a funeral director 24 hours a day by calling the telephone number.
The branch serves all of Stapleford and its surrounding area including Bramcote, Chilwell, Sandiacre, Trowell and further afield.
Nigel Lymn Rose, former president of the National Association of Funeral Directors (NAFD), along with his sister Jackie and son Matthew, manage A.W. Lymn The Family Funeral Service.
Thank you for taking the time to leave this positive review regarding the service provided by Tracey and her team at Stapleford. If there is anything further you feel we could have done to provide an even better level of service then we would welcome this feedback. Thank you.
5Anthony Gill19th Nov 2018
Very professional from start to finish, Tracey was very caring and considerate to our needs and carried out her job to the highest standard.
We can’t thank her enough.
Chloe Lymn Rose replied
We are pleased you found Tracey to be professional, caring and considerate and she joins me in thanking you for your lovely words.
5Susan Crawford15th Nov 2018
A very friendly and helpful service. We couldn’t have asked for anything better. Right from the start of meeting the staff everyone was so lovely.
Chloe Lymn Rose replied
We are pleased that you felt well looked after throughout and received friendly and helpful service from Tracey and her team. Thank you.
5Lynn Pickstock30th Oct 2018
Personal, friendly and professional from beginning to end. Thankyou
Chloe Lymn Rose replied
We are pleased you found Tracey and her team to be Personal, friendly and professional and she joins me in thanking you for this kind review.
5Gill Turton11th Oct 2018
I cannot adequately express my gratitude to the Stapleford branch of A W Lymn following the sudden, tragic death of our son.
From the moment of our first visit - without appointment - we were treated with nothing but kindness and understanding. They all went out of their way to help us through the most painful time of our lives.
Our thanks go to Natalie, Julie and Deanna and, in particular Tracey who went over and well above the call of duty with her help, not only to my husband and me but also to our granddaughter and daughter. We are so grateful for this and for her patience and empathy before and after the funeral.
Thank you so much.
Chloe Lymn Rose replied
Thank you for your wonderful review and 5* rating. We are pleased that the team at Stapleford and Tracey in particular showed kindness, patience and empathy to you and the rest of your family and offered great support to you all during this difficult time. Thank you.
4Martin Stovin17th Sep 2018
Very professional service rendered and especial thanks to Tracey on the day
Chloe Lymn Rose replied
We are pleased that Tracey provided a professional service and I have passed on your thanks to her now she has returned from holiday. We do however note your 4* rating and if there is anything further you wish we had done for you then we would welcome this feedback so we can continue to improve the service we provide to the families we serve. Thank you.
5Christine Davis4th Sep 2018
Treated with upmost kindness and compassion,each step carefully explained and we were kept informed every step of the way.
They took all the stress out of a difficult time which my family and I appreciated.
Definitely 5+ star rating.
Chloe Lymn Rose replied
We are pleased that Tracey was able to take the stress out of this difficult situation by keeping you well informed and treating you with kindness and compassion. She joins me in thanking you for taking the time to leave this lovely review.
5John Ahern13th Aug 2018
I'd like to thank Tracey at Stapleford very much as she made a very difficult time more bearable with her kindness, empathy and superb organisation.
Chloe Lymn Rose replied
We are glad that Tracey's kindness, empathy and superb organisation made this difficult time a little more bearable for you and she joins me in thanking you for your kind words.
4Doreen Sheard2nd Aug 2018
The family would like to thank Tracey at the Stapleford Branch for all her help and advice, she is excellent at her job with just the right amount of practicality and understanding at such a difficult time.
Chloe Lymn Rose replied
We are glad that Tracey's practicality and understanding helped provide just the right amount of support to you and your family during this difficult time. We have noted your 4* rating and if there is anything further you feel we could do to help serve families better in the future then we would welcome this feedback from you. Thank you.
5Jason Haynes16th Jul 2018
very friendly and approachable, they take a lot of stress and dread out of the whole process. I couldn't of asked for any better, thank you. J Haynes.
Chloe Lymn Rose replied
Tracey is glad that she was able to take away a lot of the stress and dread for you at this sad time and that her friendly and approachable nature made you feel at ease. She joins me in thanking you for this kind review.
4Sharon Bucknall18th Jun 2018
All staff very helpful and respectful
Chloe Lymn Rose replied
We are pleased you found the team at Stapleford to be helpful and respectful and we thank you for your positive review. We do however note your 4* rating and if there is anything further that we could have done for you then we would welcome this feedback. Thank you.
4Kevin Greatorex7th May 2018
Lymns - excellent.
Celebrant - not so good, stumbled over a few words and i had to write her whole script for her
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the service provided by Tracey and her team at Stapleford. We are however very sorry that you were disappointed with the standard of the Celebrant and I believe Tracey has already been in touch with you directly to discuss this further. Thank you.
5Karen Scott2nd Apr 2018
All staff treated us with the utmost respect and showed empathy while remaining professional. I would definitely recommend them.
Chloe Lymn Rose replied
Thank you for your kind words and recommendation, we are pleased that Tracey and her team treated you with respect and empathy and provided a professional service throughout.
5Annette Woodhouse18th Jan 2018
All the arrangements for the funeral were handled in a very professional manner. The funeral from our house to Bramcote Crematorium was handled with great dignity as was the interment of ashes at Beeston Cemetery. We couldn't have asked for better service and our thanks go to Tracey Sweeting-Rowe who arranged the funeral for us.
Chloe Lymn Rose replied
Both Tracey and I would like to thank you for these kind words. We are pleased that she and Derek provided professional service and that everything progressed with great Dignity on the day. Thank you.
5Joanne Sibson13th Jan 2018
Tracey and Derek were fantastic at every stage of the funeral arrangements. Their support and understanding was excellent. Cannot thank them enough at a time when we needed them. From the Taylor family.
Chloe Lymn Rose replied
We are pleased that the support and understanding shown by Tracey and Derek helped you during this difficult time and we would thank you for taking the time to leave this positive review.
4David Quick10th Jan 2018
Helpful, considerate and made the whole event run smoothly. Thank you!
Chloe Lymn Rose replied
We are pleased you found Tracey to be helpful and considerate. If you do have any feedback on how we could improve our service to 5* then this would be gratefully received but we thank you for taking the time to leave this review and for your kind comments.
5Trevor Stayner11th Dec 2017
Everything done to make sure this sad time went as smoothly as possible. Tracey was great on all the occasions I saw her & the team likewise.
Chloe Lymn Rose replied
Thank you for your positive review and kind words, we are pleased that Tracey looked after you well on every occasion that you met with her and are glad everything went smoothly for you on the day. Thank you.
5Michael Jones15th Nov 2017
With all the difficulties at this stressful time, Tracey Sweeting-Rowe went beyond all expectations, to deliver such a quality service, words fail to be enough....
Thank you once again M & C Jones.
Chloe Lymn Rose replied
We are pleased that Tracey went beyond all expectations to help you during this stressful time and would thank you for the kind words you have written about her and the level of service she provided.
4Sonia Pike14th Nov 2017
Thank you for helping us through the whole process, liaising with the international funeral directors with repatriation and making the day go smoothly
Tracey is very patient and made the whole thing less painful
We would highly recommend AW Lymn
Chloe Lymn Rose replied
We are pleased that Tracey was able to make the difficult process of repatriation a little less stressful for you and would thank you for your kind words and recommendation. We have noticed your 4* rating, and if there is anything further we could have done for you or any additional services we could have offered then we would be really grateful if you could let us know about these as we strive to offer 5* service to every family that we look after. Many thanks
5Sharon Murden24th Oct 2017
Thoughtful and caring throughout.
Chloe Lymn Rose replied
We are pleased that you found Tracey and her team to be thoughtful and caring and would thank you for this kind review.
5Beverley Anne Cameron27th Sep 2017
The funeral arrangements for my Dad Bob Cameron were handled superbly by Lymn's. They listened to us and interpreted our wishes perfectly. They put no pressure on us and their excellent staff gave us great comfort and support in the days up to the funeral and on the day itself! Nothing was too much trouble we customised the funeral a little to reflect Dad and they arranged it all. The order of service was professionally done, the flowers were gorgeous and they handled the charity collections very professionally. Dad ended up with a tasteful send off that truly reflected the man that he was and gave support and comfort to all the family. I cannot praise the staff enough. I would thoroughly recommend them to anyone. Bev Cameron
Chloe Lymn Rose replied
We are glad that Tracey's support, guidance and attention to detail helped you to create a tasteful and personalised service for your Dad, and that you got great comfort from her and the rest of her team. Thank you.
5Barbara Ann Corbett8th Sep 2017
Everything about the service we received was excellent. Every member of staff, from Tracey in the Stapleford office to Richard and the drivers made a sad time tolerable for all of the family.
Chloe Lymn Rose replied
Thank you for this nice review. We are pleased that the service and support offered by Tracey, Richard and the rest of their team made this sad time tolerable for you. Richard has also asked me to pass on that it was his privilege to care for you and your family and that he is grateful for your kind comments.
5KEVIN CURTIS11th Aug 2017
Tracey was so easy to deal with, she had a very kind nature and nothing was to much trouble. During the funeral Richard explained everything and took me through every step of the way, not rushing us after the cremation allowing all the morners to come and offer their heart felt sympathy, when you consider there was about 150 attending it took a considerable time.
Chloe Lymn Rose replied
We are pleased that Richard offered support and guidance at the time of the funeral and allowed sufficient time for you to speak with the mourners afterwards. We are also glad that you found Tracey to be kind and caring and would thank you for this lovely review.
5Kevin Oldham28th Jul 2017
Very helpful, considerate and accommodating. Flawless in their approach. Made the experience so much easier.
Thank you in particular to Tracey.
Chloe Lymn Rose replied
We are pleased you found Tracey and her team to be helpful, considerate and accommodating and that their support made this sad time a little easier for you. Thank you.
5Lyne Kerry25th Jul 2017
Tracey,Scott,and Wayne have shown all our family comppasion and care, when we lost our dad thank you Lyne Jane and family
Chloe Lymn Rose replied
We are pleased that Tracey, Scott & Wayne were able to support you throughout this difficult time and would thank you for your kind words about the service they all provided.
Very professional from start to finish, Tracey was very caring and considerate to our needs and carried out her job to the highest standard.
We can’t thank her enough.
Susan Crawford15th Nov 2018
A very friendly and helpful service. We couldn’t have asked for anything better. Right from the start of meeting the staff everyone was so lovely.
