Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.
Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.
Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.
Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.
Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.
Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.
Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families frequently praise the kindness and compassion shown throughout the entire process, from the first meeting through to the funeral day itself. Many describe feeling guided through arrangements with genuine care and sensitivity, and several note that staff members made them feel supported at an overwhelming time without being intrusive.
Communication features prominently in families' accounts, with many mentioning that they were kept well informed at every stage and felt listened to about their wishes. Several note that staff members were readily available to answer questions and that the process felt unhurried, allowing them time to think through decisions.
A number of reviews highlight the professionalism with which the funeral day itself was conducted, with families noting that arrangements ran smoothly and that every detail was attended to, which gave them confidence and allowed them to focus on saying goodbye to their loved one.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Sue Garrard19th Jul 2024
We can’t thank Rosedale enough for the support they gave to our family at a very difficult time, their help and guidance organising our brothers funeral was so appreciated.
Kerry Welch replied
Dear Sue, thank you and your family so much for your kind words, they are greatly appreciated by the team here at Rosedale. It was a really lovely service and the weather was kind to us. I hope that you were all able to take some comfort from your brothers service. Kind regards and take care - Christian - Rosedale
5Liz Ball19th Jul 2024
Rosedale give a very professional service. From the very first meeting every consideration is given to allow the wishes of all relatives concerned are ensured.
5Bernadette Edgar5th Jul 2024
Respectful, supportive & professional, Rosedale’s staff were all of those when they conducted my husband Steve’s funeral in June 2024, both to Steve & to the family. It’s the last act you carry out for a loved one & you want it done properly & In a dignified manner. I can truly say that Rosedales go above & beyond in carrying out your wishes fora loved one at a difficult time & for that I & the family truly thank you.
Kerry Welch replied
Dear Bernadette, Thank you for your really kind words, which I will be sure to pass on to my colleagues. I'm glad you felt we paid fitting tribute to Steve and made a difficult day a little bit easier. Kind regards, Charmaine.
5Wendy Jaggard30th Jun 2024
The service and eye for detail was unquestionable throughout our experience.
Kerry Welch replied
Dear Wendy, Thank you for taking the time to leave such a positive review. It was a privilege to be asked to look after Michael for you and your family, and it was great to reminisce with you all about times growing up when were all neighbours.
It was a really fitting and poignant service, I hope you all were able to take some comfort from it. Kind regards and take care Christian - Rosedale
5Michael Amps29th Jun 2024
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Kerry Welch replied
Dear Micheal,
Thank you for taking the time to rate your experience with us. I trust you were satisfied with all our arrangements for Bob. Kind regards and take care Christian - Rosedale
5Margaret Howard29th Jun 2024
At a very sad time Christian and Rosedale staff
From our very first visit Rosedale went out of their way to make sure that at this sad time all arrangements were carried out according to our wishes and we knew we could safely leave all the details to them which took the pressure of my family and me.
Kerry Welch replied
Dear Margaret, thank you so much for your kind words and for leaving such a lovely positive review. I am glad that you felt satisfied with all our arrangements for Don's funeral, and that you were all able to take some comfort from his service.
Kind regards and take care Christian - Rosedale
5Gillian Flatman28th Jun 2024
Excellent service from very 1st phone call to day of the funeral.
Friendly, helpful, no fuss, nothing to much trouble with a can do attitude.
Thank you Rosedales for making a difficult time stress free.
Kerry Welch replied
Dear Gillian, Thank you for your review; I'm really pleased you felt supported throughout at a sad time. Kind regards, Charmaine
5Stephen Goddard28th Jun 2024
The cremation was carried out as perfect as expected.I would like to thank the Rosedale team for the way they conducted themselves on behalf of my son Thank you Mr S Goddard
Kerry Welch replied
Dear Stephen, Thank you for your kind words, I'm so pleased you felt the arrangements and the funeral itself met your expectations at such a sad time for you and your family. Kind regards, Charmaine
5Neil Blagden27th Jun 2024
Everything was organised with great care and sensitivity, leaving the family nothing to worry about on the day and all went exactly as planned. Thanks
Kerry Welch replied
Dear Neil, Thank you for taking the time to leave such a positive review. I am sorry I was away on leave for your father's funeral; but I understand from my colleague Keith Baxter that everything ran smoothly on the day, and the service at Roydon was really well attended. I am pleased that you and your family felt our services met all your expectations. Kind regards and take care Christian - Rosedale
5Karen Wilby27th Jun 2024
Very good do anything l ask for
Kerry Welch replied
Dear Karen
Thank you for taking the time to send this review. It was a very difficult day for you and I am pleased that you felt everything went well.
Kind Regards
Richard
5Karen Martin12th Jun 2024
We had pre purchased a funeral plan with Rosedales, they were very helpful explaining what was included & any extras that weren’t.
I was away at the time & Rosedales were very easy to contact, Richard was very good at organising everything for us & on the day he was great taking care of everything & making sure it all went smoothly.
I would highly recommend Rosedales.
Kerry Welch replied
Dear Karen
Thank you for your kind words. I am pleased that you felt everything went well both with the arrangements and the funeral day.
Kind Regards
Richard
5Jennifer Wilby12th Jun 2024
Thank you for the friendly but professional way you dealt with everything.
4Matthew Cuthbert12th Jun 2024
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Kerry Welch replied
Dear Matthew, Thank you for you rating. If there is anything that you wish to discuss further, please do not hesitate in contacting me. Kind regards and take care Christian - Rosedale
5Iris Lewis11th Jun 2024
All proceedings were handle with efficiency, sensitivity and compassion. Would like to thank Charmaine in particular for making sure the whole proceedings ran smoothly.
Kerry Welch replied
Dear Julie, Thank you for your really kind words, I'm so pleased you felt the funeral arrangements, and funeral, met your expectations. Kind regards, Charmaine
5Julie Watkinson10th Jun 2024
As always Richard and all the team done a effortless role in putting my mind at rest for all to go well on day of service
Kerry Welch replied
Dear Julie
Thank you for your kind words. I am pleased that you were happy with the arrangements.
Kind Regards
Richard
5Kelly Strange10th Jun 2024
Thank you for everything for both My dad 2 years ago and my Step mum Trish 2 weeks ago!! Fantastice service with kindness and putting family first! Thank you
Kerry Welch replied
Dear Kelly, thank you for taking the time to leave such a wonderful and positive review. It was a privilege to look after Trish for you. I am pleased that you and your family felt looked after, and that you were happy with all our arrangements for Trish. Kind regards and take care - Christian - Rosedale
5Peter 'Tim' Gonta30th May 2024
Great team very professional helpful would recommend to anyone
Many thanks.
Tim.
Kerry Welch replied
Dear Tim, Just to say thank you for taking the time to leave such a positive review. As a team we really appreciate your kind words, and I am pleased that you were satisfied with all our arrangements for your mother. Kind regards and take care Christian - Rosedale
5Simon Smart23rd May 2024
Richard and the team at Rosedales were fantastic throughout, caring and professional and dealt with every detail and request we made. Thank you so much for making what was a very difficult time that much easier.
5Gary Minns22nd May 2024
Rosedale funerals service, I can never thank them enough,every single member of there team is first class,it was the hardest situation I've ever had to deal with but with Richard and his team they helped me every step of the way,Rosedale will always be in my heart for the amazing service they gave me and my family xx
Kerry Welch replied
Dear Gary
Thank you for taking the time to leave this review. I am pleased that you felt that you and your family were well looked after at such a sad and difficult time.
Kind Regards
Richard
5Kim Mills22nd May 2024
We used Rosedales for the funeral of our brother Glen and can highly recommend their services if you are considering using them for a funeral service of a loved one. They are kind and compassionate and keep you updated throughout the process every step of the way at a difficult time. A big thankyou to Rosedales and 5 stars from all of us.
Kerry Welch replied
Dear Kim.
Thank you for your kind words. At such a difficult time I really appreciate that you taken the time to leave this review.
Kind Regards
Richard
5Val Nelson-Piercy13th May 2024
I am extremely thankful to have used this wonderful team at Rosedales Diss. What an extraordinary level of professionalism teamed with kindness, practicality and sensitivity. I cannot recommend them highly enough. Navigating the funeral arrangements for a parent is difficult and emotional but with the help from Charmaine and her colleagues we did this even with some joy! Thank you so much.
Kerry Welch replied
Dear Val,
Thank you for leaving such a lovely review. I'm so pleased that you felt guided through the funeral arrangements, and that it was a positive experience, despite the sad occasion.
Kind regards,
Charmaine
5Chris Mills10th May 2024
Ivy's death was sudden and unexpected. We were totally unprepared and it coincided with the Easter weekend when all agencies etc shut down until the following Tuesday. This was the context for our funeral experience. Charmaine was our point of contact with Rosedale and the service she provided was excellent. Everything she did was done with sensitivity,charm,respect,positivity and sympathy. Charmaine was our guide and provider through the whole funeral experience and we came to regard her as a friend. She was always available to talk to,always ready to listen and always prepared to suggest ways to move forward. Nothing was ever too much trouble. Ivy's actual funeral was managed from start to finish with great professionalism, sensitivity and understanding. The funeral was a unique reflection of everything that was best about Ivy. Thankyou Charmaine. The Rosedale booklet was also very useful; full of detail,ideas,addresses and ways to proceed. It covered everything from arranging the funeral, registering the death, Tell Us Once,dealing with probate and arranging the Wake. A very comprehensive and utterly indispensable booklet.
I
Kerry Welch replied
Dear Chris,
Thank you for leaving such a lovely review. I'm so pleased that you felt supported through this difficult time, and that you felt we paid fitting tribute to your mum. Thank you also for your positive feedback about our booklet - we're really pleased that you found it so helpful.
Kind regards,
Charmaine
5Richard Delf9th May 2024
Completely satisfied with the service and guidance given, professional and personal from start to finish, wonderful. Thank’s Rosedale for everything
Kerry Welch replied
Dear Richard, thank you for taking the time to leave such a lovely positive review and for your kind words. I am pleased that all our arrangements met with your satisfaction, and that in my absence on the day of the funeral everything ran smoothly with my colleague Richard in charge. Kind regards and take care Christian - Rosedale
5Anne Doe8th May 2024
Christian and Richard who looked after us from start to finish we're excellent and made the whole process straight forward for us at this difficult time.
Kerry Welch replied
Dear Anne, thank you so much for leaving such a lovely review, It was a privilege to look after Ray for you and your family. I am sorry I was away on leave for his funeral; but understand that everything ran smoothly on the day with Richard in charge. I do hope you were all able to take some comfort from his service.
Kind regards and take care Christian - Rosedale
5Mark Yallop8th May 2024
Christian dealt with everything perfectly, ensured everything went smoothly and exceeded our expectations.
Kerry Welch replied
Dear Mark, thank you for leaving such a positive review, I am glad that our arrangements exceeded your expectations and that you felt everything ran smoothly throughout. I hope you were able to take some comfort from his service. Kind regards and take care Christian - Rosedale
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Sue Garrard19th Jul 2024
We can’t thank Rosedale enough for the support they gave to our family at a very difficult time, their help and guidance organising our brothers funeral was so appreciated.
Liz Ball19th Jul 2024
Rosedale give a very professional service. From the very first meeting every consideration is given to allow the wishes of all relatives concerned are ensured.
Bernadette Edgar5th Jul 2024
Respectful, supportive & professional, Rosedale’s staff were all of those when they conducted my husband Steve’s funeral in June 2024, both to Steve & to the family. It’s the last act you carry out for a loved one & you want it done properly & In a dignified manner. I can truly say that Rosedales go above & beyond in carrying out your wishes fora loved one at a difficult time & for that I & the family truly thank you.
NAFD Member
SAIF Member