Rosedale Funeral Home, Diss

440 reviews

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An award-winning Funeral Directors in Diss, Norfolk

Latest Verified Reviews

Karen Martin 12th Jun 2024

We had pre purchased a funeral plan with Rosedales, they were very helpful explaining what was included & any extras that weren’t.  I was away at the time & Rosedales were very easy to contact, Richard was very good at organising everything for us & on the day he was great taking care of everything & making sure it all went smoothly.  I would highly recommend Rosedales. 

Jennifer Wilby 12th Jun 2024

Thank you for the friendly but professional way you dealt with everything.

Matthew Cuthbert 12th Jun 2024

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Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

63 Victoria Rd
Diss
Norfolk
IP22 4JE

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.

Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.

Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.

Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.

Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.

Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.

Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Karen Martin 12th Jun 2024

    We had pre purchased a funeral plan with Rosedales, they were very helpful explaining what was included & any extras that weren’t. 
    I was away at the time & Rosedales were very easy to contact, Richard was very good at organising everything for us & on the day he was great taking care of everything & making sure it all went smoothly. 
    I would highly recommend Rosedales. 

    Kerry Welch replied
    Dear Karen
    Thank you for your kind words. I am pleased that you felt everything went well both with the arrangements and the funeral day.
    Kind Regards
    Richard
  • 5 Jennifer Wilby 12th Jun 2024

    Thank you for the friendly but professional way you dealt with everything.

  • 4 Matthew Cuthbert 12th Jun 2024

    .

    Kerry Welch replied
    Dear Matthew, Thank you for you rating. If there is anything that you wish to discuss further, please do not hesitate in contacting me. Kind regards and take care Christian - Rosedale
  • 5 Iris Lewis 11th Jun 2024

    All proceedings were handle with efficiency, sensitivity and compassion. Would like to thank Charmaine in particular for making sure the whole proceedings ran smoothly. 

    Kerry Welch replied
    Dear Julie, Thank you for your really kind words, I'm so pleased you felt the funeral arrangements, and funeral, met your expectations. Kind regards, Charmaine
  • 5 Julie Watkinson 10th Jun 2024

    As always Richard and  all the team done a effortless role  in putting my mind at rest for all to go well on day of service

    Kerry Welch replied
    Dear Julie

    Thank you for your kind words. I am pleased that you were happy with the arrangements.

    Kind Regards
    Richard
  • 5 Kelly Strange 10th Jun 2024

    Thank you for everything for both My dad 2 years ago and my Step mum Trish 2 weeks ago!! Fantastice service with kindness and putting family first! Thank you

    Kerry Welch replied
    Dear Kelly, thank you for taking the time to leave such a wonderful and positive review. It was a privilege to look after Trish for you. I am pleased that you and your family felt looked after, and that you were happy with all our arrangements for Trish. Kind regards and take care - Christian - Rosedale
  • 5 Peter 'Tim' Gonta 30th May 2024

    Great team very professional helpful would recommend to anyone 
    Many thanks.
    Tim.

    Kerry Welch replied
    Dear Tim, Just to say thank you for taking the time to leave such a positive review. As a team we really appreciate your kind words, and I am pleased that you were satisfied with all our arrangements for your mother. Kind regards and take care Christian - Rosedale
  • 5 Simon Smart 23rd May 2024

    Richard and the team at Rosedales were fantastic throughout, caring and professional and dealt with every detail and request we made. Thank you so much for making what was a very difficult time that much easier.

  • 5 Gary Minns 22nd May 2024

    Rosedale funerals service, I can never thank them enough,every single member of there team is first class,it was the hardest situation I've ever had to deal with but with Richard and his team they helped me every step of the way,Rosedale will always be in my heart for the amazing service they gave me and my family xx

    Kerry Welch replied
    Dear Gary
    Thank you for taking the time to leave this review. I am pleased that you felt that you and your family were well looked after at such a sad and difficult time.
    Kind Regards
    Richard
  • 5 Kim Mills 22nd May 2024

    We used Rosedales for the funeral of our brother Glen and can highly recommend their services if you are considering using them for a funeral service of a loved one. They are kind and compassionate and keep you updated throughout the process every step of the way at a difficult time. A big thankyou to Rosedales and 5 stars from all of us.

    Kerry Welch replied
    Dear Kim.
    Thank you for your kind words. At such a difficult time I really appreciate that you taken the time to leave this review.
    Kind Regards

    Richard
  • 5 Val Nelson-Piercy 13th May 2024

    I am extremely thankful to have used this wonderful team at Rosedales Diss.  What an extraordinary level of professionalism teamed with kindness, practicality and sensitivity.  I cannot recommend them highly enough. Navigating the funeral arrangements for a parent is difficult and emotional but with the help from Charmaine and her colleagues we did this even with some joy! Thank you so much.

    Kerry Welch replied
    Dear Val,

    Thank you for leaving such a lovely review. I'm so pleased that you felt guided through the funeral arrangements, and that it was a positive experience, despite the sad occasion.

    Kind regards,

    Charmaine
  • 5 Chris Mills 10th May 2024

    Ivy's death was sudden and unexpected. We were totally unprepared and it coincided with the Easter weekend when all agencies etc shut down until the following Tuesday. This was the context for our funeral experience. Charmaine was our point of contact with Rosedale and the service she provided was excellent. Everything she did was done with sensitivity,charm,respect,positivity and sympathy. Charmaine was our guide and provider through the whole funeral experience and we came to regard her as a friend. She was always available to talk to,always ready to listen and always prepared to suggest ways to move forward. Nothing was ever too much trouble. Ivy's actual funeral was managed from start to finish with great professionalism, sensitivity and understanding. The funeral was a unique reflection of everything that was best about Ivy. Thankyou Charmaine. The Rosedale booklet was also very useful; full of detail,ideas,addresses and ways to proceed. It covered everything from arranging the funeral, registering the death, Tell Us Once,dealing with probate and arranging the Wake. A very comprehensive and utterly indispensable booklet.

    I

    Kerry Welch replied
    Dear Chris,

    Thank you for leaving such a lovely review. I'm so pleased that you felt supported through this difficult time, and that you felt we paid fitting tribute to your mum. Thank you also for your positive feedback about our booklet - we're really pleased that you found it so helpful.

    Kind regards,

    Charmaine
  • 5 Richard Delf 9th May 2024

    Completely satisfied with the service and guidance given, professional and personal from start to finish, wonderful. Thank’s Rosedale for everything 

    Kerry Welch replied
    Dear Richard, thank you for taking the time to leave such a lovely positive review and for your kind words. I am pleased that all our arrangements met with your satisfaction, and that in my absence on the day of the funeral everything ran smoothly with my colleague Richard in charge. Kind regards and take care Christian - Rosedale
  • 5 Anne Doe 8th May 2024

    Christian and Richard who looked after us from start to finish we're excellent and made the whole process straight forward for us at this difficult time.

    Kerry Welch replied
    Dear Anne, thank you so much for leaving such a lovely review, It was a privilege to look after Ray for you and your family. I am sorry I was away on leave for his funeral; but understand that everything ran smoothly on the day with Richard in charge. I do hope you were all able to take some comfort from his service.
    Kind regards and take care Christian - Rosedale
  • 5 Mark Yallop 8th May 2024

    Christian dealt with everything perfectly, ensured everything went smoothly and exceeded our expectations.

    Kerry Welch replied
    Dear Mark, thank you for leaving such a positive review, I am glad that our arrangements exceeded your expectations and that you felt everything ran smoothly throughout. I hope you were able to take some comfort from his service. Kind regards and take care Christian - Rosedale
  • 4 Michael Garnham 30th Apr 2024

    Despite a small hiccup with the coffin, the issue was rectified quickly and professionally. The service went smoothly and to plan.

    Kerry Welch replied
    Thank you for your constructive feedback. We are sorry that there was a slight issue with the coffin, but glad you felt we resolved it promptly and to your satisfaction. I am pleased that you felt the service went well at this difficult time. Kind regards, Rhys.
  • 5 Alan Mitchell 29th Apr 2024

    Christian showed great professionalism and understanding during a very difficult time. He was able to guide us through all the aspects of my mums cremation with tact and empathy. He was able to give valuable advice and guidance when required and made the whole experience, informed, unhurried and easy to negotiate. He was always professional and kept us regularly updated. 

    Kerry Welch replied
    Dear Alan, thank you for taking the time to leave such a lovely and positive review, I am glad you were satisfied with the whole experience we provided in respect of your late mothers funeral arrangements. Kind regards and take care Christian - Rosedale
  • 5 Ian Randall 29th Apr 2024

    Words cannot express our sincere appreciation for your extraordinary assistance in coordinating the funeral of our late father. From initial meeting to discuss what we would like through to the actual service, your care and professionalism made the whole process as easy as it could be. Thank you Richard and team.

    Kerry Welch replied
    Dear Ian
    Thank you for your kind review. I am pleased that you felt you, and your family, were looked after at such a difficult time.
    Kind Regards
    Richard
  • 5 Julie Ray 29th Apr 2024

    Richard, his team of lovely administration staff and funeral assistants were absolutely amazing.  Nothing was too much trouble and the kindness shown by all was so welcome.  I would have no hesitation in recommending Rosedale Funeral Home.  They went above and beyond to do everything that we required.  Thank you to you all x

    Kerry Welch replied
    Dear Julie
    Thank you for your very kind review. I am pleased that you felt well looked after by all the team at Rosedale.
    Kind Regards
    Richard
  • 5 Jo Wilson 29th Apr 2024

    1st class from beginning to end.

    Kerry Welch replied
    Dear Jo

    Thank you for taking the time to leave this review.
    Kind Regards
    Richard
  • 5 Karen Bromley 1st Apr 2024

    It was so good for Christian to support me along the whole journey from picking up Dad's body to arranging my Dad's funeral / life celebration.

    I felt very supported and the communication was excellent.

    I highly recommend Rosedale.

    Kerry Welch replied
    Dear Karen, thank you for taking the time to leave such a positive review. I am glad that you felt fully supported through the whole process, and I hope that you were able to take some comfort from his service. Kind regards and take care Christian - Rosedale.
  • 5 Matthew Prentice 18th Mar 2024

    From the first point of contact to the day of my dad's cremation rosedale was absolutely brilliant in what they done I can't thank this company enough you have been absolutely brilliant many thank's from matt and ellie and the rest of my family for all the help and service you gave us I would highly recommend

    Kerry Welch replied
    Dear Matt,
    Thank you for leaving this kind review. I will pass it onto Richard and the team. Kind regards Kerry
  • 5 Julie Green 18th Mar 2024

    Excellent service and everyone involved in my mum's funeral was very helpful and professional. Nothing was too much trouble. Would highly recommend.

    Kerry Welch replied
    Dear Julie, Thank you for taking the time to leave this lovely review, which I will be sure to pass on to the team. I'm glad you felt supported at this difficult time. Kind regards, Charmaine
  • 5 Diane Markillie 18th Mar 2024

    All staff very attentive and thoughtful from the outset.
    Calming and reassuring nothing was too much trouble.

    Kerry Welch replied
    Dear Dorothy, Thank you for your kind words. I'm really pleased you felt supported at this sad time. Kind regards, Charmaine.
  • 5 Nigel Bettridge 18th Mar 2024

    This was the fourth time we have used Rosedale in Diss  for Family funerals and as always Richard and his colleagues excelled in the care and service they provide. We would have absolutely no hesitation in recommending them to others in what is a very difficult time 
    Nigel & Jayne Bettridge 

    Kerry Welch replied
    Dear Nigel and Jayne, Thank you for leaving such a lovely review for Richard and his colleagues. We pride ourselves on our care and service, so I am pleased to hear that you felt we had exceeded your expectations in that respect. Kind regards, Charmaine

Address
63 Victoria Rd
Diss
Norfolk
IP22 4JE

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Karen Martin 12th Jun 2024

We had pre purchased a funeral plan with Rosedales, they were very helpful explaining what was included & any extras that weren’t.  I was away at the time & Rosedales were very easy to contact, Richard was very good at organising everything for us & on the day he was great taking care of everything & making sure it all went smoothly.  I would highly recommend Rosedales. 

Jennifer Wilby 12th Jun 2024

Thank you for the friendly but professional way you dealt with everything.

Matthew Cuthbert 12th Jun 2024

.

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