Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.
Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.
Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.
Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.
Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.
Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.
Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families frequently praise the kindness and compassion shown throughout the entire process, from the first meeting through to the funeral day itself. Many describe feeling guided through arrangements with genuine care and sensitivity, and several note that staff members made them feel supported at an overwhelming time without being intrusive.
Communication features prominently in families' accounts, with many mentioning that they were kept well informed at every stage and felt listened to about their wishes. Several note that staff members were readily available to answer questions and that the process felt unhurried, allowing them time to think through decisions.
A number of reviews highlight the professionalism with which the funeral day itself was conducted, with families noting that arrangements ran smoothly and that every detail was attended to, which gave them confidence and allowed them to focus on saying goodbye to their loved one.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5James Highland28th Apr 2025
The whole process from start to finish was really very good with lots of communication. We needed a quicker than normal cremation as a family member was leaving to return home to Australia. It was a bit touch and go for a time but Rosedale came through for us and managed the almost impossible.
Would 100pc use again.
Kerry Welch replied
Dear James, Thank you for your kind words. Trying to achieve the funeral before your family member returned to Australia was a challenge, but one we thankfully managed to rise to. Kind regards, Charmaine
5Janet Bow28th Apr 2025
We can highly recommend Rosedale Funeral Home for the compassionate and professional care they provided for the funeral arrangements for our father.
Christian and his team dealt with our mother’s funeral arrangements just five months prior, so we knew they would handle everything again with kindness and sensitivity, making an incredibly difficult time a little easier to bear.
Their thoughtful support gave us peace of mind, we are truly grateful for everything they did.
Kerry Welch replied
Dear Janet,
Thank you for taking the time to leave such a glowing review and for your kind words; they really are appreciated by myself and the team here at Rosedale, I will ensure that they are passed onto all concerned. It was a real privilege to be asked to look after your father-in-laws funeral. I am really pleased that all our arrangements met your expectations. It was a really beautiful and fitting service for George, and the Piper- Dave Harper just made it special. I hope that you and your family were able to take some comfort from his service. Kind regards and take care, Christian - Rosedale.
5Paul Dove3rd Apr 2025
In my hour of need Rosedale took care of everything nothing was too much trouble. Each step was explained in an easy to understand manner and our wishes were carried out to the letter. We were never rushed and afforded as much time as we needed to ensure everything was done to our satisfaction and the day went seamlessly.
First class service from start to finish.
Kerry Welch replied
Dear Paul, Thank you so much for taking the time to leave such a lovely review, and for your really kind words which I will pass on to the rest of the team here at Rosedale. I am glad that you felt satisfied with all the funeral arrangements for your late mother. I do hope that you and your family were able to take some comfort from her service. Kind regards and take care, Christian - Rosedale
5Joan Kibble27th Mar 2025
Were very professional and considerate
Kerry Welch replied
Dear Joan, Thank you for taking the time to leave a review and for your kind words. I am pleased you were satisfied with all the arrangements for your husband. Kind regards and take care, Christian - Rosedale
5Peter Clarke27th Mar 2025
From start to finish Rosedales were very helpful and supportive, showing care and consideration in everything and taking the worry out of what to do at this sad time.
Kerry Welch replied
Dear Peter
Thank you for your kind words. I am pleased that you felt supported throughout the arrangements for your Dad. Thank you for taking the time to leave this review.
Kind Regards,
Richard
5Richard Vivian26th Mar 2025
The thought of arranging a funeral for a loved one is daunting, but I was guided through the process and cannot fault the service received.
Kerry Welch replied
Dear Richard.
Thank you for taking the time to leave this review. We hope you received some comfort at such a difficult time by the service provided.
Kind Regards,
The Rosedale Team
5Sarah Wilmot25th Mar 2025
Professional, caring and considerate service, very clear on options and costs. Very smooth service from start to finish.
Kerry Welch replied
Dear Sarah, Thank you for taking the time to leave a review. I'm glad you felt that the arrangements were transparent and smooth. Kind regards, Charmaine
5Sally Ann Nicholas25th Mar 2025
Very empathetic and professional all the way through! Nothing ever seemed to much trouble.
Keith was so kind on the day of the funeral, we loved his gentle approach to everything.
Kerry Welch replied
Dear Sally, Thankyou for your kind words and taking the time to leave us a review. I hope you could take some comfort from the service. Kind regards, Rhys
5Lee Roberts25th Mar 2025
Rosedales were exemplary in everything they did for us. That was down to Richard and Charmaine especially who went beyond and gave our dear darling son Lewis the perfect send off which made us feel we'd done our best for him. It's a time that was filled with utter sadness and grief but they made sure we were ok every step of the way.
Kerry Welch replied
Dear Lee & Hayley.
Thank you for taking the time to leave this review and your kind words. At such a difficult time, and the suddenness of the situation, I am pleased that you felt supported throughout the arrangements.
Kind Regards
Richard
5Cynthia Allen25th Mar 2025
Rosedale were excellent. They gave us good advice and guided us through the whole process, which helped us to create a service that was perfect for dad.
They were responsive, supportive, respectful and patient. Couldn't ask for more.
Kerry Welch replied
Dear Cynthia.
Thank you for your kind words and taking the time to leave this review. I am pleased that you felt supported throughout the arrangements for Ivor.
Kind Regards
Richard
5sarah Olen25th Mar 2025
Everyone involved with my fathers funeral was so understand ing and extremely helpful
Kerry Welch replied
Dear Sarah, Thank you for your kind words which I will pass on to my colleagues. Kind regards, Charmaine
5Linda Polley25th Mar 2025
From the beginning your service was excellent and very caring.Communication was always between us and your help and understanding through our sadness was everything we needed.Thankyou for everything.In the near future we will sort some dates with dad’s ashes to be with mum.We have sorted the plaque which will take a few weeks.
Kerry Welch replied
Dear Linda, Thank you for leaving such a lovely review. I'm glad you felt supported through a sad time. Kind regards, Charmaine.
5Paul Shaen-Carter3rd Feb 2025
all the staff were polite and efficient and shew the utmost respect for me and my family at a time when needed in the loss of a loved one .i can not praise them enough and would not hesitate to reccomend.
Kerry Welch replied
Dear Paul, Thank you for taking the time to leave such a lovely review. I'm glad we were able to support you during a difficult time for you and your family. Kind regards, Charmaine.
5Beverley Haynes28th Jan 2025
The service we received from Rosedales was exemplary in every way.
Christian and his colleagues guided us through the whole process
efficiently and with compassion.
We would have no hesitation in recommending Rosedales.
Kerry Welch replied
Dear Beverley, thank you for your kind words and for taking the time to leave such a lovey review. I am really glad that you felt supported throughout all the arrangements for your sister's funeral. I hope that you and her family were able to take some comfort from the service. Kind regards and take care, Christian - Rosedale
5John Hume26th Jan 2025
Thank you for excellent service.
Very supportive.
Kerry Welch replied
Dear John, thank you for your kind words, I am glad that you felt supported through all the arrangements. I hope you were able to take some comfort from the service.
Kind regards and take care, Christian - Rosedale
5Teresa Bradford25th Jan 2025
We were very impressed with Rosedale funeral arrangements, everything was explained in Layman's terms, and always with respect and dignity. And everyone commented on the lovely service. Thankyou
Kerry Welch replied
Dear Teresa, thank you for taking the time to leave such a positive review. I am glad that you were pleased with all the arrangements for your father's funeral. Kind regards and take care, Christian - Rosedale
5Linda Stephen24th Jan 2025
We were treated sympathetically from the beginning to the end. It took a while for the medical examiner to get in touch and Rosedale were able to advise us on who to chase. The Christmas holidays held everything up but once we had our appointment we were able to arrange our mother's cremation within 9 days. It was dealt with in a friendly and professional manner. We were very grateful.
Kerry Welch replied
Dear Linda, Thank you for taking the time to leave this review. I'm glad you were pleased with the arrangements despite the delay with the registration process. Kind regards, Charmaine.
5Sylvia Prentice24th Jan 2025
Charmaine was amazing, guided us thru the process, answered all our questions and was on email 24/7 for us, thankyou
Kerry Welch replied
Dear Sylvia, Thank you for taking the time to leave such a lovely review; I'm glad you felt supported throughout the arrangements. Kind regards, Charmaine
5Andrew Edwards24th Jan 2025
Thanks to Richard and the team for looking after mum so well from collecting her from Kelling Heath Hospital to the day funeral on behalf of the family many thanks
Kerry Welch replied
Dear Andrew
Thank you for your kind review. I am pleased that you and your family were happy with the arrangements. It was a privilege to look after your Mum.
Kind Regards
Richard
5Charlie Gooderham24th Jan 2025
Excellent from start to finish very professional thoroughly recommend
Kerry Welch replied
Dear Charlie, Thank you for leaving such a lovely review. Kind regards, Charmaine
5Scott Handy24th Jan 2025
the team at Rosedale were courteous, sensitive and extremely professional. we highly recommend them.
Kerry Welch replied
Dear Scott, thank you for taking the time to leave such a lovely review, and for your kind words, I will ensure they are passed on to all concerned. I am glad that you and your family were satisfied with all the arrangements for your late father. It was a very beautiful and poignant service, which I hope that you and your family were able to take some comfort from. Kind regards and take care, Christian - Rosedale
5Emma Norris24th Jan 2025
Rosedale were very professional and caring, they made the whole funeral process alot easier to deal with.
Kerry Welch replied
Dear Emma, thank you for taking the time to leave a review, your kind words are greatly appreciated by the team. I am glad you were pleased with all the arrangements. Kind regards and take care, Christian - Rosedale
5Terry Bierton31st Dec 2024
I would just like to say how well rosedale funeral home looked after my mum today at her funeral service. Everything was done to a very high standard.
Kerry Welch replied
Dear Terry
Thank you for your kind words. It was a privilege to look after the arrangements for your Mum.
Kind Regards
Richard
5Susan Elliott31st Dec 2024
Rosedale Funeral Home was very good at making things seem easier.They were not intrusive but went about things in a very quiet and respectful manner.I personally would like to thank Richard who I felt became a friend rather than just a business associate.Sue Elliott
Kerry Welch replied
Dear Sue
Thank you for taking the time to leave this review. I am pleased that you felt the arrangements for Brian went well and you felt looked after throughout.
Kind Regards,
Richard
5Stephanie Waterfield20th Dec 2024
I would highly recommend Rosedale’s at Diss
Richard and his team were very professional and the kindness Richard gave us was second to none on the sad passing of my husband . My family and I would like to thank Rosedale for their excellent service .
Kerry Welch replied
Dear Stephanie,
Thank you for your very kind review. It was a priviledge to look after the arrangements for Barry. At such a sad time I am pleaseed that you felt everything went well.
Kind Regards,
Richard
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
James Highland28th Apr 2025
The whole process from start to finish was really very good with lots of communication. We needed a quicker than normal cremation as a family member was leaving to return home to Australia. It was a bit touch and go for a time but Rosedale came through for us and managed the almost impossible.
Would 100pc use again.
Janet Bow28th Apr 2025
We can highly recommend Rosedale Funeral Home for the compassionate and professional care they provided for the funeral arrangements for our father.
Christian and his team dealt with our mother’s funeral arrangements just five months prior, so we knew they would handle everything again with kindness and sensitivity, making an incredibly difficult time a little easier to bear.
Their thoughtful support gave us peace of mind, we are truly grateful for everything they did.
Paul Dove3rd Apr 2025
In my hour of need Rosedale took care of everything nothing was too much trouble. Each step was explained in an easy to understand manner and our wishes were carried out to the letter. We were never rushed and afforded as much time as we needed to ensure everything was done to our satisfaction and the day went seamlessly.
First class service from start to finish.
NAFD Member
SAIF Member