Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.
Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.
Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.
Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.
Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.
Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.
Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families frequently praise the kindness and compassion shown throughout the entire process, from the first meeting through to the funeral day itself. Many describe feeling guided through arrangements with genuine care and sensitivity, and several note that staff members made them feel supported at an overwhelming time without being intrusive.
Communication features prominently in families' accounts, with many mentioning that they were kept well informed at every stage and felt listened to about their wishes. Several note that staff members were readily available to answer questions and that the process felt unhurried, allowing them time to think through decisions.
A number of reviews highlight the professionalism with which the funeral day itself was conducted, with families noting that arrangements ran smoothly and that every detail was attended to, which gave them confidence and allowed them to focus on saying goodbye to their loved one.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Robert Corbet9th Jul 2025
Christian was able to set up everything I needed to plan the day. Such a tremendous help in difficult times
Kerry Welch replied
Dear Robert,
Thank you for taking the time to leave such a lovely review. I am really glad that all of the funeral arrangements for Debbie met with your satisfaction. I hope that you and your family were able to take some comfort from the day. Kind regards and take care, Christian - Rosedale.
5Tracey Calladine9th Jul 2025
Charmaine and the Team made this sad occasion easier to cope with regarding the arrangements. Everything we asked for was done and delivered with care and complete compassion. On the day they were so professional and caring. Honestly I cannot recommend Rosedale enough for all they did and for their support.
Kerry Welch replied
Dear Tracey, thank you for leaving such a lovely review. I'm so pleased you felt supported by myself and my gentlemen throughout the arrangements and on the day of the funeral itself. Many thanks, Charmaine.
5James Flatman6th Jul 2025
I can't thank charmaine&rosedale enough for the care shown to Diane after her sudden death. Also for looking after all the funeral arrangements.
Nothing was to much trouble for charmaine, phone calls ,emails all delt with compassion shown to Diane, myself &family.
Everything went smoothly on day of funeral with attention to detail, dignity & respect .
My wifes death has been a great upset, but i take comfort in her final care with rosedale.
Kerry Welch replied
Dear Jim, Thank you for your kind words. I'm so pleased you took comfort in the care that we showed to Diane, and yourself at a difficult time. Many thanks, Charmaine.
5Geoff Lazell30th Jun 2025
Kind, caring and professional - everything one would hope for.
Kerry Welch replied
Dear Geoff, Thank you for taking the time to leave this review, we are pleased that you felt the arrangements and funeral met your expectations. Many thanks, Richard and Charmaine
5Marie Del Rolfe27th Jun 2025
All good and went well . Thank you
Kerry Welch replied
Dear Marie, Thank you for leaving this review, I'm glad you felt the arrangements and funeral went well at a difficult time for you and your family. Many thanks, Charmaine.
5Jennie Cocksedge16th Jun 2025
The care and compassion shown by Rosedale Funeral Home was truly exceptional.
At such a daunting and distressing time for me, I honestly felt as though they were holding my hand whilst gently guiding me throughout.
I cannot recommend them more highly, and I will never forget their support, kindness, care and professionalism.
Kerry Welch replied
Dear Jennie, Thank you for taking the time to write these kind words. I'm really pleased that you felt felt supported at a sad time for you and your family. Many thanks, Charmaine
5Ruby Andrews14th Jun 2025
Thankyou Charmaine for the excellent arrangements for my brother Michael 'funeral. Every detail was excellent from the initial conversation until after the internment. Made the day so easy for me and my family. I would recommend you to anyone who needs this service. Ruby
Kerry Welch replied
Dear Ruby, Thank you for leaving such a lovely review. I'm pleased you felt supported throughout the funeral arrangements and funeral itself. Many thanks, Charmaine
5Helen Granger13th Jun 2025
Very helpful all the way through. Offering options and advising on what to do at this difficult time.
Kerry Welch replied
Dear Helen, We appreciate you taking the time to leave a review. I am glad you felt fully supported throughout all the arrangements for your mother. I do hope that you were able to take some comfort from her service at this sad time. Kind regards and take care, Christian - Rosedale
5Alan Chapman13th Jun 2025
Thanks Richard for making a hassle free funeral thanks for everything
Kerry Welch replied
Dear Alan
Thank you for your kind words. I am pleased that you were happy with the arrangements.
Kind Regards, Richard
5Brian Beckett12th Jun 2025
Everything was very professional. Charmaine was really understanding as we live 4hours away and it wasn't easy to be there all the time but she found a way around that and helped us all the time. On the day the funeral went off jus as we had requested. We would recommend Rosedale to anyone.
Kerry Welch replied
Dear Brian and Pauline, Thank you for taking the time to leave this review. I'm really pleased you felt the arrangements went smoothly and the funeral was as you had hoped. Many thanks, Charmaine.
5Jane Dilieto12th Jun 2025
Mum moved to a local care home a few years ago and I transferred her funeral plan to Rosedale.
Christian and his team were brilliant, accommodating our choices and giving Mum and ourselves an excellent service.
Thank you, much appreciated
Kerry Welch replied
Dear Jane, we really appreciate you taking the the time to leave such a positive review of our services. I am really pleased that you and your family felt fully supported and cared for throughout the funeral arrangements for your mum. I will ensure that your kind words are passed onto the rest of the team. Kind regards and take care, Christian - Rosedale
5Kay Young12th Jun 2025
I have nothing but the highest praise for everyone at Rosedale with special thanks to Christian who made a difficult time so much easier to bear. From the initial meeting, follow up phone calls through to being there on the day itself to help and guide I am so very grateful.
Kerry Welch replied
Dear Kay, Thank you for taking the time to leave such a lovely review. We strive to ensure that all the families we care for feel fully supported throughout. It was a simple but beautiful funeral for your mother, as you said it was exactly what she would have wanted, no fuss. I hope that you and your family were able to take some comfort from her service. Kind regards and take care, Christian - Rosedale
5Eleanor Jacks6th Jun 2025
Charmaine and her team were all excellent during this difficult time. Charmaine explained everything clearly and showed compassion throughout. She took so much of the stress away as she organised so much prior to the funeral and on the day. We would highly recommend Rosedale.
Kerry Welch replied
Thank you for leaving such a lovely review. I'm so pleased that you felt we relieved the stress leading up to the funeral and that you felt the day paid fitting tribute to your dad. Many thanks, Charmaine
5Gary Mills19th May 2025
We recently used Rosedale Funeral Directors for my Mum's funeral, and I cannot thank them enough for their exceptional service during such a difficult time. Christian was especially helpful—his compassion, professionalism, and attention to detail made the whole process much more bearable for our family.
From start to finish, everything was handled with care and respect. The team were kind, understanding, and incredibly supportive throughout. I would highly recommend Rosedale to anyone needing a funeral director who truly goes above and beyond
Kerry Welch replied
Dear Gary, Thank you so much for taking the time to leave such a positive and glowing review. Your kind words are truly humbling and I will ensure they are passed on to the rest of team. I am really pleased that you felt fully supported and cared for throughout all the arrangements for mum; and also that we were able to make what was a really difficult time, a little easier for you and your family.
Kind regards and take care, Christian - Rosedale
5Kerry Taylor19th May 2025
Brilliant from start to finish
Kerry Welch replied
Dear Kerry, Thank you for taking the time to leave such a lovely review. I'm glad you felt supported through a really difficult time for you and your family. Many thanks, Charmaine
5Carol Chittock19th May 2025
Funeral very professionally and sympathetically done. We were well advised and catered for. ,
Kerry Welch replied
Dear Carol,
Thank you for taking the time to leave a review. I am really pleased that our arrangements met with your satisfaction, and I know that you were in the safe hands of Simon who conducted Tim's funeral on the day. I hope that you and your family were able to take some comfort from Tim's service. Kind regards and take care, Christian - Rosedale
5Peggy Harold19th May 2025
As always wonderful service from a brilliant company .
All the staff go above and beyond .
Many thanks
Kerry Welch replied
Dear Peggy,
Thank you for taking the time to leave such a positive review. As a team here at Rosedale we really appreciate your kind words which I will pass onto all concerned. We strive to make a difficult time a little easier for our families, so I am really pleased you felt supported through all the arrangements. Kind regards and take care, Christian - Rosedale
5Denise Smith6th May 2025
I cannot thank Christian and his team at Rosedale's enough! From our very first meeting after Mum had sadly passed to the Funeral itself, the compassionate and professional service provided has been second to none! They are a very safe, reliable pair of hands at a time when you yourself are dealing with the enormous grief and despair losing a loved one brings about. Thank you from the bottom of my heart!
Kerry Welch replied
Dear Denise,
We really appreciate you taking the time to leave such a wonderful review. Your kind words just say everything, I am pleased you and your family felt fully supported throughout all the arrangements for mums funeral. It was a very beautiful and fitting service her, and I'm sure she would have been extremely proud of your son/her grandson, Josh with his brilliant piano tribute! Kind regards and take care, Christian - Rosedale
5Alison Spinks1st May 2025
Christian and the whole Rosedale Team helped us through a difficult time with care and patience
Everything we asked of them was dealt with professionally
Very much appreciated
Kerry Welch replied
Dear Alison,
Thank you for leaving such a lovely review, and for your kind words which are really appreciated by myself and the team here at Rosedale. I will ensure that they are passed onto all concerned. I am glad you felt supported throughout all the arrangements for mum, and that everything met with your expectations. I thought it was a very poignant service on a beautiful day. I do hope you and your family were able to take some comfort from her service. Kind regards and take care, Christian - Rosedale
5Carol Harding28th Apr 2025
Charmaine and all the staff did an excellent job looking after Ronnie Bartrum. Nothing was to much trouble and everything went as we had wanted and expected. Thank you so much to everyone at Rosedale's Diss. Kindest regards Carol Harding.
Kerry Welch replied
Dear Carol,
Thank you for taking the time to leave such a lovely review. I'm so pleased to hear you felt we made a difficult time easier for you. Kind regards, Charmaine
5Rosemary Timmins28th Apr 2025
Excellent service from everyone concerned and involved with the funeral arrangements for our mother.
Could not have received better empathetic and sympathetic contact.
Kerry Welch replied
Dear Rosie,
We really appreciate you taking the time to leave such a lovely review. I will ensure that your words are passed onto all those who were involved at Rosedale. I am pleased that all our arrangements for your mother met your expectations. Kind regards and take care, Christian - Rosedale.
5Joanne Bush28th Apr 2025
Caring and professional with every attention to detail. 100% reccomend
Kerry Welch replied
Dear Joanne,
Thank you for taking the time to leave a review. We really appreciate your kind words. I am sorry I was away on leave for your father's funeral, but I know my colleague, Keith Baxter took good care of you and your family on the day. I am pleased you were satisfied with all of our services. Kind regards and take care, Christian - Rosedale.
4Jillian Forster28th Apr 2025
Very satisfied with the service
Kerry Welch replied
Dear Jillian, Thank you for taking the time to leave a review, I'm pleased you felt the arrangements and funeral met your expectations. Kind regards, Charmaine.
5Teresa Quinton28th Apr 2025
Myself and my family cannot praise Rosedale enough for their kindness, respectfulness and professional service . They made the day so much easier x
Definitely recommend.
Thank you all again .
Kerry Welch replied
Dear Teresa, thank you for taking the time to leave this lovely review. It is always a privilege to look after a loved one and their family, I'm glad we could help make such a difficult day easier for you. I will ensure to pass your kind words on to all involved.
Kind regards Kerry and the Rosedale Team.
5hannah Groom28th Apr 2025
Such care, understand and support.
Made the worst time just a little bit easy for me.
Kerry Welch replied
Dear Hannah, Thank you for taking the time to leave this kind review. I'm glad that we managed to make a difficult time a little easier for you. Kind regards, Charmaine.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Robert Corbet9th Jul 2025
Christian was able to set up everything I needed to plan the day. Such a tremendous help in difficult times
Tracey Calladine9th Jul 2025
Charmaine and the Team made this sad occasion easier to cope with regarding the arrangements. Everything we asked for was done and delivered with care and complete compassion. On the day they were so professional and caring. Honestly I cannot recommend Rosedale enough for all they did and for their support.
James Flatman6th Jul 2025
I can't thank charmaine&rosedale enough for the care shown to Diane after her sudden death. Also for looking after all the funeral arrangements.
Nothing was to much trouble for charmaine, phone calls ,emails all delt with compassion shown to Diane, myself &family.
Everything went smoothly on day of funeral with attention to detail, dignity & respect .
My wifes death has been a great upset, but i take comfort in her final care with rosedale.
NAFD Member
SAIF Member