Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.
Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.
Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.
Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.
Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.
Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.
Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families frequently praise the kindness and compassion shown throughout the entire process, from the first meeting through to the funeral day itself. Many describe feeling guided through arrangements with genuine care and sensitivity, and several note that staff members made them feel supported at an overwhelming time without being intrusive.
Communication features prominently in families' accounts, with many mentioning that they were kept well informed at every stage and felt listened to about their wishes. Several note that staff members were readily available to answer questions and that the process felt unhurried, allowing them time to think through decisions.
A number of reviews highlight the professionalism with which the funeral day itself was conducted, with families noting that arrangements ran smoothly and that every detail was attended to, which gave them confidence and allowed them to focus on saying goodbye to their loved one.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Jean Hockley4th Nov 2025
Our second family funeral and arrangements with Cristian at Rosedale.
Our dad/husband were given the utmost attention and details for a very sad but loving day.
Thank you from all the Family.
Kerry Welch replied
Dear Jean, thank you for taking the time to leave such a lovely review. It was a privilege to be asked to look after 'Val' for you. I am glad you felt fully supported at this sad time. Kind regards and take care, Christian - Rosedale
5Joelle Banks4th Nov 2025
Obviously no one wants to deal with this situation, from start to finish, Charmaine , along with her colleagues was absolutely the right person to have helped me navigate through.
I felt totally listened to with my personal choices, Charmaine being a guide to have the perfect celebration of my daughters life.
Kerry Welch replied
Dear Joelle, Thank you for your really kind words. I'm so pleased you felt you were listened to and that between us we managed to achieve a fitting celebration of Tasha's life. Many thanks, Charmaine.
5Thomas Betts4th Nov 2025
From the initial chat through to the day itself I was so very impressed with their professionalism and immaculate manner. Thank you for everything.
Kerry Welch replied
Dear Thomas
Thank you for taking the time to leave this review and for your kind words.
Kind Regards
Richard
5Sheila Bingley4th Nov 2025
Rosedale were very efficient especially Rhys who visited at home. The Celebrant Beverley who was recommended done an excellent job.
Kerry Welch replied
Thank you for your lovely words. It was a privilege to look after you and your family at this difficult time. Kind regards, Rhys
5Brenda Griffiths15th Oct 2025
EVERYTHING WAS DEALT WITH VERY PROFESSIONALLY AND HANDLED
WITH GREAT RESPECT.
Kerry Welch replied
Dear Brenda, Thank you for your kind words, I'm glad you felt supported at this sad time. Kind regards, Charmaine.
5Marie Button14th Oct 2025
Absolutely amazing service down to the very finer details. Made a very sad time in to a bearable one.
Kerry Welch replied
Dear Marie
Thank you for your kind words. At a very sad time it was a privilege to look after you and your family.
Kind Regards,
Richard
5Richard Cash14th Oct 2025
Professional Service
Kerry Welch replied
Dear Richard, Thank you for your comment, I am glad that you were satisfied with all our arrangements for your friend Mike. Kind regards and take care, Christian- Rosedale
5Jayne Bettridge14th Oct 2025
We received excellent, professional service from start to finish. A heartfelt thank you to Richard, Rhys and Kerry for their compassion, kindness, and support during a very difficult time. Their care and attention to detail made all the difference, and we are truly grateful
Thank you so much
Jayne & family
Kerry Welch replied
Dear Jayne
Thank you for your kind words. At such a sad time it is important to us that you felt supported the whole way through the arrangements. Thank you for taking the time to leave this review.
Kind Regards, Richard
5Sophie Bailey13th Oct 2025
From the first point of contact - Charmaine has been absolutely outstanding. None of our wishes have been too much, everything was spoken about and planned in the most beautiful and dignified way. Charmaine and the rest of Rosedale made sure everything went smoothly for our special man's send off.
We couldn't thank you enough!
Kerry Welch replied
Dear Sophie, Thank you for taking the time to leave this review. I'm so pleased that you felt we managed to ensure Ryan's funeral was everything you had hoped for under very sad circumstances. Many thanks, Charmaine.
5Pauline Button24th Sep 2025
The service was perfect and the family would like to thank Rosedales and particularly Charmaine for her kindness and support at a difficult time.
Kerry Welch replied
Dear Pauline, Thank you for taking the time to leave this review. I'm glad you felt supported at a difficult time for you and your family. Many thanks, Charmaine.
5Linda Aves23rd Sep 2025
Excellent
Kerry Welch replied
Dear Linda, Thank you so much for taking time to leave this review. We are happy to have been able to support you at this difficult time. Kind regards Michelle
5Julia Sutton23rd Sep 2025
At such a difficult and emotional time for our family we got the most compassionate care from Rosedale especially from Charmaine. She went above and beyond to make sure such a terrible occasion went as smoothly as possible. I would highly recommend Rosedale to anyone.
Kerry Welch replied
Dear Julia, Thank you for taking the time to leave this review. I am glad that you felt we managed to make a sad time a little bit easier for you and your family. Many thanks, Charmaine.
5Andrew Jones23rd Sep 2025
Rosedale were fantastic, giving clear and empathetic advice and support. Christian was most supportive and explained everything carefully. Nothing was too much trouble and he made sure we were kept informed at every stage. I would certainly recommend Rosedales.
Kerry Welch replied
Dear Andrew, thank you for taking the time to leave such a lovely review.
I am really glad that you felt fully supported throughout the funeral arrangements for your good friend Ken. I hope that you and your family were able to take some comfort from his service. Kind regards and take care, Christian - Rosedale
5Kathy Kalafat23rd Sep 2025
Charmaine, Keith and Kerry provided an exceptionally caring service at a very difficult time. Many thanks.
Kerry Welch replied
Dear Kathy, thank you for leaving such a lovely review, I'm glad you felt we all provided a caring service. Kind regards, Charmaine
5Paul Davison31st Aug 2025
Charmaine was absolutely brilliant. The whole service they offer from start to finish has been excellent. Thank you
Kerry Welch replied
Dear Paul, thank you for taking the time to write this review. I'm pleased that you felt supported throughout at a sad time for you and your family. Kind regards, Charmaine.
5Debbie Coletti13th Aug 2025
Thank you so much for everything .
As a newly bereaved family, we valued your kindness, sensitivity and compassion towards us at this sad time.
We really appreciated the time you gave us and the attention to detail which was very important to us .
A special mention to Christian too as nothing was too much trouble. It was so reassuring to meet with the same person each time.
Please pass on our grateful thanks to the publishers for putting together a service sheet exactly how we wanted it. We had some lovely comments from family and friends who said how much they appreciated the memento.
The flowers from the florist were absolutely stunning . Again we had so many positive comments on how beautiful they were. Would definitely recommend them to others.
The whole day went so well , exactly how we wanted it to be so thank you for making a difficult day bearable.
We used Rosedale when our dear mum passed away 14 years ago and they didn't disappoint. Everything was personalised and professional.
We have no hesitation in recommending Rosedale to anyone who needs this service.
Our grateful thanks
Kerry Welch replied
Dear Debbie, thank you for taking the time to leave such a positive and glowing review and for your kind words which I will pass onto all concerned. I am really glad to hear that you were satisfied with all our arrangements and for your father and that we helped to make a sad time for you and your family a little easier and a bit more bearable. I hope that you were all able to take some comfort from his service.
Kind regards and take care, Christian - Rosedale
5Rosemary Humphries10th Aug 2025
I highly recommend Rosedale. Charmaine and all staff understood and gave me everything needed at such a very difficult time. From the moment of contact, I felt cared for and confident I could leave it all in their hands. I had lots of contact all through. David's funeral left us all feeling it was just right for him, which takes empathy and sensitivity.
Thank you
Kerry Welch replied
Dear Rosemary, Thank you for taking the time to leave this review. I'm pleased you felt supported throughout the arrangements and that the funeral was just right for David and your family. Kind regards, Charmaine.
5Janice Mortlock10th Aug 2025
As a family we couldn't have asked for more support and help from Christian and his colleagues at Rosedale's They are to be thoroughly recommended for their compassion and thoughtfulness.
Kerry Welch replied
Dear Janice, thank you for for your kind words and lovely review. I am glad to hear that you felt fully supported with all the arrangements in respect to your husbands funeral. I do hope that you and your family were able to take some comfort from the day. Kind regards and take care, Christian - Rosedale
5Terri Roberts10th Aug 2025
From start to finish Charmaine and the team were very professional, friendly and kind. Listened to what we as a family wanted and then did their utmost to carry out our wishes. The whole day ran so smoothly and Rosedale played a very big part of it. Would not hesitate to recommend them. Thank you Rosedale.
Kerry Welch replied
Hi Terri, Thank you for leaving such a lovely review. I'm pleased you felt we listened to your wishes and paid tribute to your dad in the way he would have wanted. Kind regards, Charmaine.
5Joanne Rainbow8th Aug 2025
Thoughtful and compassionate staff with amazing attention to details and families wishes. I can highly recommend Rosedale for anyone needing their services
Kerry Welch replied
Dear Jo, I'm really glad you felt we managed to make a sad time more personal and a little easier for you and your family. Kind regards, Charmaine.
5Leslie Smith8th Aug 2025
Not much to say but everything went very well. All handled very well by Christian.
Kerry Welch replied
Dear Leslie, thank you for taking the time to leave a review, a few words do say everything. I am glad that you and your family were satisfied with all our arrangements. Kind regards and take care, Christian - Rosedale
5Kim Forester8th Aug 2025
From our very first contact through to the final farewell, the team at Rosedale in Diss were totally professional. Their empathy, and attention to detail made a difficult time far more manageable. Dad was treated with dignity and respect throughout, and we are deeply grateful for the care shown to him and to us as a family. Additional thanks to Charmaine and Keith, whose kindness and support meant so much. We would recommend Rosedale without hesitation to anyone in the area seeking compassionate and well-organized funeral care.
Kerry Welch replied
Dear Kim, Thank you for taking the time to leave this review. I'm glad you and your mum felt supported through this sad time. Kind regards, Charmaine.
5Catherine Ellingham8th Aug 2025
My husband was very young when he died and the circumstances surrounding his death were very sudden and traumatic. Rosedale treated me with utter kindness, compassion and care, and treated Carl with dignity and respect whilst he was in their care. They made the whole process as straightforward as possible, offered me advice and support at every step of the way, and used careful consideration when selecting a celebrant for me, who understood my position and was able to support me before, during and after the service. Everything was taken care of for me so at Carl’s service I could focus on supporting our children and honouring his memory in the way we wanted. The service was beautiful and I am so grateful to Rosedale for supporting us and helping us through it. I could not have coped without them.
Kerry Welch replied
Dear Catherine, thank you for taking the time to leave such a beautiful and extremely thoughtful review. I know I have responded to you personally already, but your words describe just perfectly everything we strive to achieve for our families at Rosedale. I am really glad to hear that you and your children felt fully supported and cared for throughout all our arrangements for Carl. His service was poignant and emotional, and your personal tribute was truly heart felt. I am pleased to hear that you felt you had the time to be able to honour his memory, and I hope that you all were able to take some comfort from his service. Kind regards and take care, Christian - Rosedale
5Kathleen Chapman8th Aug 2025
Very good
Kerry Welch replied
Dear Kathleen, I'm glad you felt the arrangements for Ken met your expectations. Kind regards, Charmaine.
5Donna Kirk8th Aug 2025
Very empathetic, slow paced
Kerry Welch replied
Dear Donna, Thank you for taking the time to leave this review. I'm glad you felt the arrangements met your needs. Kind regards, Charmaine
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Jean Hockley4th Nov 2025
Our second family funeral and arrangements with Cristian at Rosedale.
Our dad/husband were given the utmost attention and details for a very sad but loving day.
Thank you from all the Family.
Joelle Banks4th Nov 2025
Obviously no one wants to deal with this situation, from start to finish, Charmaine , along with her colleagues was absolutely the right person to have helped me navigate through.
I felt totally listened to with my personal choices, Charmaine being a guide to have the perfect celebration of my daughters life.
Thomas Betts4th Nov 2025
From the initial chat through to the day itself I was so very impressed with their professionalism and immaculate manner. Thank you for everything.
NAFD Member
SAIF Member