Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.
Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.
Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.
Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.
Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.
Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.
Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families frequently praise the kindness and compassion shown throughout the entire process, from the first meeting through to the funeral day itself. Many describe feeling guided through arrangements with genuine care and sensitivity, and several note that staff members made them feel supported at an overwhelming time without being intrusive.
Communication features prominently in families' accounts, with many mentioning that they were kept well informed at every stage and felt listened to about their wishes. Several note that staff members were readily available to answer questions and that the process felt unhurried, allowing them time to think through decisions.
A number of reviews highlight the professionalism with which the funeral day itself was conducted, with families noting that arrangements ran smoothly and that every detail was attended to, which gave them confidence and allowed them to focus on saying goodbye to their loved one.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Margaret McKee16th Feb 2026
They were very perfessinal
Kerry Welch replied
Dear Margaret, Thank you for your review. I'm glad you felt we looked after you at this sad time. Kind regards, Charmaine
5Paul Martin16th Feb 2026
Considerate and highly professional in all aspects dealing with my relative's funeral .
Kerry Welch replied
Dear Paul.
Thank you for your kind words and taking the time to leave this review.
Kind Regards, Richard
5Raymond Beeton16th Feb 2026
My family said it was done in a very professional way.and Cristian was brilliant the way he looked after me and my family at this sad time thank you all. Ray Beeton.
Kerry Welch replied
Dear Ray,
Thank you for taking the time to leave a review. I am glad that you and your family felt fully supported and cared for throughout all the arrangements for Sue's funeral. Kind regards and take care, Christian - Rosedale
5Julie Millican16th Feb 2026
I can’t really put into words how Rosedales conducted David’s celebration of life. Totally professional, considerate to all the family wishes. Respectful and caring. They guided us throughout the day from start to finish. We could not have got through this without you. Thank you.
Kerry Welch replied
Dear Julie,
Thank you for leaving such a lovely review and for your kind words, which I will ensure to pass on to the rest of the team here at Rosedale. I am really pleased that you and your family felt fully supported and cared for at this difficult time. David was obviously a very popular man from the number of people that attended his Celebration of Life Service. I do hope that you and your family were able to reflect and take some comfort from it. Kind regards and take care, Christian - Rosedale
5Christopher Hayward16th Feb 2026
Excellent and caring service through from initial contact to the funeral . Kept us informed throughout every step and made a hard day much easier . Excellent particularly Charmaine.
Kerry Welch replied
Dear Chris, Thank you for your kind words. I'm really pleased that you felt we made a hard day much easier for you. Kind regards, Charmaine.
5Emerson Fairweather5th Feb 2026
I would highly recommend Rosedale Diss to anybody. Everything was taken care of to give us the send off that we wanted in a friendly and professional manner.
Kerry Welch replied
Dear Emerson and Family,
Thank you for taking the time to leave us a review and for your kind words. I am glad you felt supported, and were able to give your dad the send off he would have wanted.
Kind regards and take care, Christian - Rosedale
5John Mears4th Feb 2026
All good. Thanks for doing all that you did for John and Andrew
Kerry Welch replied
Thank you for taking the time to leave us a review. I am glad that you were pleased with all our services. Kind regards and take care, Christian - Rosedale
5Brian Woods3rd Feb 2026
I was very impressed with the service received throughout, the staff were very helpful and friendly which made the whole experience bearable.
Thank you
Kerry Welch replied
Dear Brian, Thank you for your kind words. I'm pleased that you felt everyone supported you at this sad time. Kind regards, Charmaine.
5Joanne Wilsdon3rd Feb 2026
Excellent service, fully recommend this company.
Kerry Welch replied
Dear Joanne, Thank you for taking the time to leave this review. I'm glad you felt supported at a difficult time. Many thanks, Charmaine.
5Brenda Pulfer21st Jan 2026
Our family’s review:-
Christian was professional, discreet and supportive throughout from start to finish.
The whole team were exemplary.
Our driver was kind, sincere and made the whole experience so much easier. He was sensitive to our needs.
Kerry Welch replied
Dear Brenda, May I thank you for taking the time to leave such a lovely review, and for your kind words, which I will pass onto the rest of the team. I am pleased that all our arrangements for Brian's funeral met with your expectations, and I am glad that you felt fully supported throughout. It was lovely to see such a full Church at Fersfield on such a chilly day. I hope that you and your family were able to take some comfort from his service. Kind regards and take care, Christian - Rosedale
5Kevin Ward20th Jan 2026
Thought it was going to bee so hard with my sister passing.But Richard and staff were amazing. On the day Richard was always checking up on us. Cant thank him enough
Kerry Welch replied
Dear Kevin
Thank you for taking the time to leave this review. I am pleased that you felt supported through the arrangements for Maggie. The fact that there were so many people at the funeral reflected what a very special lady she was and I hope brought some comfort to yourself and the family.
Kind Regards,
Richard
5Margaret Cotten19th Jan 2026
Very satisfied with the service provided by Rosedale
Kerry Welch replied
Dear Margaret,
Thank you for taking the time to leave a review. I am pleased to hear that you were fully satisfied with all our arrangements for your late husband, Eric. Kind regards and take care, Christian - Rosedale
5Roger True24th Dec 2025
Mike, Elaine and I were very pleased with the professional manner in which Charmaine co-ordinated and organised our requests for Sheila's funeral.
There were many aendments to the order of service along the way which were taken on board and met our requests.
On the day her organisation and implementation of everything was superb.
Many thanks Charmaine, for us you made a sad occasion one that we will forever remember.
Roger True
Kerry Welch replied
Dear Roger, Thank you for leaving such a lovely review. I'm pleased to hear that you felt that a sad day was made easier by ourselves, and that you can look back on it with positive memories. Kind regards, Charmaine.
5Vivian Stevens23rd Dec 2025
All good thank you.
Kerry Welch replied
Dear Vivian
Thank you for taking the time to leave this review and that you happy with the arrangements.
Kind Regards, Richard
5Cheryl Shulver22nd Dec 2025
Richard and the whole team at Rosedale Diss have been absolutely amazing. Thank you so much for all of your hard work in making my Dads funeral so special.
Kerry Welch replied
Dear Cheryl.
Thank you for your kind words and taking the time to leave this review. It was a priviledge to look after Peter's arrangemnets and it was very special that so many people attended the service to pay their repects to him on the day of the funeral.
Take Care.
Kind Regards,
Richard
5Jackie Self22nd Dec 2025
I cannot thank rosedale staff enough for the way they looked after bryan and myself Christian was perfect and such a kind caring gentleman a real asset to rosedale my sincere thanks jackie
Kerry Welch replied
Dear Jackie, Thank you for such a lovely review and for your kind words. I will ensure that they will be passed on to all the team here at Rosedale. It was an absolute privilege to look after Brian for you, especially as we all used to work together at Hamlin's many years ago!
Kind regards and take care, Christian - Rosedale
5Eileen Turner22nd Dec 2025
Very professional but friendly and approachable.
They were able to guide us gently through the necessary procedures.
I don't think they could have done anymore to make us feel comfortable, and confident that the funeral would go without a hitch.
I would recommend them to anybody if you have need of their services.
Thank you to everybody at Rosedale, Diss.
Kerry Welch replied
Dear Eileen, Thank you for taking the time to leave such a lovely review. I am really glad that you felt you were fully supported and listened to throughout all the funeral arrangements for Sam. I hope that you and your family were able to take some comfort from his service. Kind regards and take care, Christian - Rosedale
5Geoffrey Harvey22nd Dec 2025
Excellent service. Sympathetically supported and looked after through a very difficult time. Would thoroughly recommend Rosedale.
Kerry Welch replied
Dear Geoffrey
I am pleased that you felt you were looked after throughout the arrangemnets for Jean. It was a priviledge to look after the arrangements and thank you for taking the time to leave this review. Kind Regards. Richard
5Alicia (Bobbie) Knowles22nd Dec 2025
Rosedale's Staff could not have been more helpful and kind when I most needed it. Christian could not have been more helpful and I highly recommend them.
Kerry Welch replied
Dear Bobbie,
We really appreciate you taking the time to leave a review. I know that I have already responded to you personally, but thank you once again for your kind words, they really are appreciated by myself and the team here at Rosedale. Kind regards and take care, Christian - Rosedale
5Mary Cotton22nd Dec 2025
We cannot praise Rosedale’s enough . They took all the pressure and worry of kelvins funeral off us . Even to minute details such as wearing ties in honour of kelvins football team . They are so caring and gentle in discussing upsetting details and looked after Kelvin with care and dignity.
Kerry Welch replied
Dear Mary,
Thank you for taking the time to leave such a considerate review, and your kind words. It was a privilege to take care of Kelvin for you. As a Funeral Directors we pride ourselves on the little details which can make all the difference on a funeral. I am pleased that all the arrangements met with your satisfaction. Kind regards and take care, Christian - Rosedale
5Bree Herbert-Horn2nd Dec 2025
The team made this process very easy and where sensitive. Everyone at the funeral commented on how lovely and amazing Rosedale were. Thank you so much to Richard and Kerry as I had dealt with them mostly.
Kerry Welch replied
Dear Bree.
Thank you for taking the time to leave this review. I am pleased that you were satisfied with the service provided by Rosedale for your late Mother's funeral. Everything went well on the day and it was our priviledge to look after the arrangements.
Kind Regards
Richard
5Marion Allerton29th Nov 2025
Rosedale provided a dignified and respectful service for my mother. Attentive to detail and helpful in dealing with all aspects. Thank you.
Kerry Welch replied
Dear Marion,
Thank you for taking the time to leave us a review following your mother's funeral. I am pleased that all our arrangements for her service and subsequent burial met with your satisfaction. It was a privilege to be asked to look after her service.
Kind regards and take care, Christian - Rosedale
5Riana Halil25th Nov 2025
From my first contact with Christian to the day of the funeral, we were shown great empathy and professionalism.
Kerry Welch replied
Dear Anita,
Thank you for taking the time to leave such a lovely review. As a team we really appreciate your kind words. I am really pleased that you and your family were satisfied with all the arrangements for your late mother's funeral. I felt it was a very beautiful and poignant burial. I hope that you and your family were able to take some comfort from this. Kind regards and take care, Christian - Rosedale
5Kevin Taylor25th Nov 2025
Brilliant throughout friendly and first class service well recommended 👍
Kerry Welch replied
Dear Philip
Thank you for your kind words and taking the time to leave this review.
Kind Regards
Richard
5Daniel Pritchard25th Nov 2025
Richard and his team at Rosedale could not have been more kind and supportive. They have supported us twice now at family funerals and are always thoroughly professional and compassionate at every step.
We worked strongly recommend them…
Kerry Welch replied
Dear Danny
Thank you for your kind words. I am pleased that you felt supported through the arrangements for both your Mother and Father.
Thank you for taking the time to leave this review.
Kind Regards
Richard
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Margaret McKee16th Feb 2026
They were very perfessinal
Paul Martin16th Feb 2026
Considerate and highly professional in all aspects dealing with my relative's funeral .
Raymond Beeton16th Feb 2026
My family said it was done in a very professional way.and Cristian was brilliant the way he looked after me and my family at this sad time thank you all. Ray Beeton.
NAFD Member
SAIF Member