Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Rosedale Funeral Home are an award-winning funeral director in Diss Norfolk.
Originally established in 2004 by Anne & Simon Beckett-Allen, Rosedale Funeral Home is renowned for producing a fitting tribute for your loved one, ensuring a high quality service and the best bereavement support during this difficult time.
Funeral Directors Richard Green, Christian Fairbrother and Charmaine Dunsmore bring a wealth of experience to Rosedale Funeral Home, with over 50 years of combined funeral experience. They are supported by Funeral Arranger & Administrator Kerry Welch.
Rosedale have a flexible approach to funeral arrangements and are able to offer a face-to-face arrangement at the office in their beautifully presented but practical arrangement rooms, in the comfort of your own home or by telephone, Zoom or Skype.
Parking is available for visitors directly behind the funeral home and a separate disabled entrance is also available should it be required. Rosedale’s chapel of rest where you can spend time with your loved one is available on the ground floor.
Rosedale Funeral Home offers Bereavement Support Groups, which are free to attend and open to all, regardless of what funeral director you have used. At Rosedale, the team believes that providing the very best of bereavement care goes hand in hand with helping you arrange a funeral for your loved one.
Please call to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families frequently praise the kindness and compassion shown throughout the entire process, from the first meeting through to the funeral day itself. Many describe feeling guided through arrangements with genuine care and sensitivity, and several note that staff members made them feel supported at an overwhelming time without being intrusive.
Communication features prominently in families' accounts, with many mentioning that they were kept well informed at every stage and felt listened to about their wishes. Several note that staff members were readily available to answer questions and that the process felt unhurried, allowing them time to think through decisions.
A number of reviews highlight the professionalism with which the funeral day itself was conducted, with families noting that arrangements ran smoothly and that every detail was attended to, which gave them confidence and allowed them to focus on saying goodbye to their loved one.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Susan Haydon24th Apr 2026
Richard and the team were very helpful and considerate of our feelings .
Kerry Welch replied
Dear Sue,
Thank you for taking the time to leave this review. It was a priviledge to look after the arrangemnets for you Dad and I am pleased that you felt looked after throughout.. Kind Regards, Richard
5Sally Bartram24th Apr 2026
Christian was fantastic, very understanding and very professional. Made everything alot easier at a difficult time.
Kerry Welch replied
Dear Sally,
Thank you so much for your really kind words and for taking the time to leave such a lovely review. I am pleased that you were satisfied with all the arrangements for your late mother. Kind regards and take care, Christian - Rosedale.
5Stephen Ford24th Apr 2026
The whole team at Rosedale were first class, I can’t thank them enough for all their help and kindness, nothing was too much trouble.
Kerry Welch replied
Dear Stephen
Thank you for your kind words and taking the time to leave this review. I am pleased that you were happy with the arrangements for your Mother. Kind Regards, Richard
5Michael Dorrell24th Apr 2026
It was the second time we've used Rosedale, excellent service both times. We originally choose Rosedale mainly due to their name, our previous address was Rosedale Farm.
Kerry Welch replied
Dear Michael,
Thank you for taking the time to leave us a review and for your really kind words. I am glad that our services again met with your expectations and that you were pleased with all our arrangements for your mother. I hope that you were able to take some comfort from her poignant and beautiful graveside service. Kind regards and take care, Christian - Rosedale
5Douglas McNicol10th Apr 2026
From the very first contact, Rosedale were empathetic, supportive and completely professional. Charmaine was wonderful. We were hugely impressed with every aspect of their service, and we recommend them highly.
Kerry Welch replied
Dear Douglas, Thank you for this lovely review which I have also passed onto my colleagues. I am pleased to hear that you felt you received a high level of support and professionalism throughout the arrangements. Many thanks, Charmaine.
5Valerie Fielding8th Apr 2026
The service we received was exceptional. Very professional, but also friendly and caring. We were made to feel that our loved ones funeral was as important to Rosedale as it was to us. We would definitely recommend them to family and friends.
Kerry Welch replied
Dear Valerie (Val), thank you for the lovely feedback and for taking the time to leave us a very positive review. It was a privilege to take care of 'Ed' for you and I am glad to hear that all our arrangements met with your satisfaction. I hope that you and your family were able to take some comfort from his service. Kind regards and take care, Christian - Rosedale
5Martyn Goddard8th Apr 2026
Dear Richard,
I would like to express my thanks to you and the Rosedale team including Emily, Keith and Kerry. The kindness, thoughtfulness, respect and attention to detail were so very much appreciated.
The 19th March was a beautiful Norfolk spring morning for the burial, and final farewell to 97 years of a life well lived. Keith and the team were exemplary, and personable and we enjoyed a brief chat following the burial.
I particularly would like to thank Emily for her professionalism and kindness.
Kind regards
M. Goddard
5Clifford Lodge3rd Apr 2026
Richard and the team at Diss were wonderful. Very helpful whilst remaining sympathetic to our loss. They organised the funeral exactly as we wanted it and liaised with the vicar to ensure everything went smoothly. They arranged the orders of service and the music and were able to accommodate the use of a drape over the coffin. Couldn’t have wished for a more stress free experience. Thank you.
Kerry Welch replied
Dear Clifford,
I am pleased that you felt the arrangements were seen through as you would have wanted. It was a priviledge to look after the arrangements and important to all the team at Rosedale that they were carried out in a sympathetic and dignified way. Thank you for your kind words and taking the time to leave this review.
Kind Regards,
Richard
5Joanne Climpson3rd Apr 2026
Thank you all for your kindness and compassion , caring and understanding while dad and us all were in your care.
Very professional and would highly recommend your services
Thanks once again
Jo , Sam and mitch
Kerry Welch replied
Dear Jo
Thank you for leaving this review. At this very sad time it is important that you felt the arrangements went well.
Kind Regards,
Richard
5Rosemary Calton2nd Apr 2026
Christian from Rosedale went above and beyond to make everything run smoothly for our dad's funeral. When I went with my mum to meet him to discuss dad's funeral he was so kind and listened to exactly what we wanted making sure everything was perfect for us. We really can't recommend Rosedale
highly enough.
Kerry Welch replied
Dear Rosemary, Thank you for your kind words, they really are appreciated by myself and the team here at Rosedale, and also for taking the time to leave such a positive review. I am really glad that you and your family felt fully supported and listened to throughout all the arrangements for Geoff's funeral so as to enable you to give him the 'Perfect' send off.
Kind regards and take care, Christian - Rosedale
5Ian Constance2nd Apr 2026
Brilliant service all round. Everything was explained and nothing was too much trouble. Made this very difficult time easier for all the family..
Kerry Welch replied
Dear Ian
Thank you for taking the time to leave this review. It is impoatant that you felt supported through the arrangemnets for your Dad's funeral. Kind Regards,
Richard
5Mark Potter2nd Apr 2026
Polite and courteous service throughout. Cannot recommend highly enough. Thankyou to all concerned for your help and communication from start to finish. Dad was treated with care and dignity.
Kerry Welch replied
Dear Mark. I am pleased that you felt well looked after during the arrangements for you Dad's funeral. It was a difficult day for your family but it was important for you all that the day proceeded as planned.
Kind Regards,
Richard
5Diane Wilby2nd Apr 2026
excellent service very helpful and caring can not fault anything you all done for us recommend Rosedale anytime and thank you to Richard green who help from start to the end brilliant
Kerry Welch replied
Dear Diane. Thank you for taking the time to leave this review. At this very sad time for you and the family I am pleased that you felt that the arrangements for Michael went well. Kind Regards, Richard
5Jo Reynolds2nd Apr 2026
Very professional, nothing was too much trouble, a wonderful send off for our mother
Kerry Welch replied
Dear Jo, we really appreciate you taking the time to leave us such a lovely review; I will ensure your comments are passed on to the rest of the team. I am glad that all the arrangements ensured that you were able to give your mother the lovely send off she deserved. Kind regards and take care, Christian - Rosedale
5Julian Mills2nd Apr 2026
Very professional from start to finish couldn't have asked for more.
Kerry Welch replied
Dear Julian (Pip),
Thanks for taking the time to leave such a positive review. I am pleased that you were satisfied with all the arrangements for your late mother's funeral. I hope that you and your family were able to take some comfort from her service.
Kind regards and take care, Christian - Rosedale
5Sandra Hume2nd Apr 2026
It was alovely send off well put together and he would have been so pleased it was a celabration of his life thankyou
Kerry Welch replied
Dear Sandra
It was a priviledge to look after the arrangemnets for Richard and it was very special that so many attended the funeral to pay their respects. It showed he was a very special person to so many. Kind Regards, Richard
5Mark Potter17th Mar 2026
A very caring and considerate team. From day one we felt in loving hands. Dadxwas treated with dignity and thanks to Rosedale he had a wonderful send off. Thankyou everybody.
Kerry Welch replied
Dear Mark. Thank you for taking the time to leave this review. I am pleased that you felt well looked after and the arrangements were handled in a dignified way. Kind Regards. Richard
5Janet Jordan15th Mar 2026
During the most difficult time of my life and unable to cope with arranging my husband’s funeral Rosedale’s took all that pressure away from me. Their attention to detail was impeccable, guiding me through every aspect whilst reassuring me everything would be dealt with in the utmost respect. Charmaine and the team were incredibly sensitive of my wishes and made sure everything was dealt with appropriately. Thank you 🙏🏼
Kerry Welch replied
Dear Janet, Thank you for leaving this kind review. I'm glad you felt that we took the pressure away from you at a sad time. Many thanks, Charmaine
5John Garrett14th Mar 2026
A fantastic service provided with compassion and dignity and no stress.
We found our director Charmaine very accommodating to any wish we may of had
I would highly recommend Rosedale to any outhers in that unfortunate position of dealing with the loss of a loved one
Kerry Welch replied
Dear John, Thank you for taking the time to leave a review. Even though you live some distance away, I'm glad you felt we were able to support you at a difficult time. Many thanks, Charmaine.
5Ileana Shirley-Smith19th Feb 2026
Rosedale staff have been very helpful and kind, made us feel safe and looked after and made good their promises to be ready in time for our preferred dates.
Kerry Welch replied
Dear Ileana
Thank you for taking the time to leave this review. I am pleased that you felt well looked after and that everything was OK for the date you requested. Kind Regards, Richard
5Karen Ewart18th Feb 2026
Rosedales have carried out funeral services for my dear mum & dad, they go above and beyond to make things easier when going through the awful period of loss and having to sort arrangements. They made planning the funeral a lot easier, always there for any questions and very compassionate. Everything is carried out to the highest standard, thank you Christian and Rosedales for serving my parents so well.
Kerry Welch replied
Dear Karen, thank you for taking the time to leave such a lovely review and for your kind words and feedback. I am glad you felt fully supported and looked after. It was a real privilege to look after you and your family again. I thought the service was really poignant and was a beautiful tribute to both your parents. I do hope that you and your family were able to take some comfort from it. Kind regards and take care, Christian - Rosedale
5Susan Atkins18th Feb 2026
Thank you for looking after all of us during this very sad time.
Susan and family x
Kerry Welch replied
Dear Susan, thank you for leaving us a review and for your kind words. I am sorry the weather was so awful for the graveside service. I do hope everything went well at Diss Gospel Hall for his Memorial Service. I am glad you were pleased with all the arrangements for Michael. Kind regards and take care, Christian - Rosedale
5Jean Collins16th Feb 2026
Thank you Richard and all the staff at Diss for your kindness in the arranging of my husbands funeral and thanksgiving service.
We were treated with such kindness and dignity at a sad time for us, and everything on the day went superbly.
Thank you.
Kerry Welch replied
Dear Jean,
It was a privilege to look after the arrangements for Ray. The number of people who attended the service reflected what a special and much loved man Ray was. Thank you for taking the time to leave this review.
Kind Regards, Richard
5Kate Ashington16th Feb 2026
We found Rosedale, helpful, respectful and thoughtful. They were supportive at a very stressful time.
Kerry Welch replied
Dear Kate,
Thank you for your kind words and for taking the time to leave us a review. It was a privilege to be asked to look after you and your family again after arranging both your parents funerals a number of years ago, and now being asked to care for your brother Mark.
Kind regards and take care, Christian- Rosedale
5Susan Martin16th Feb 2026
Rosedale has given us excellent service from.start to finish, Charmaine was very caring but also very professional. The drivers were careful and considerate as were the bearers. They all made a sad day as good as it could be. Thank you to all at Rosedale
Kerry Welch replied
Dear Susan, Thank you for taking the time to leave this review. I will pass your comments on to my team who I know take a lot of pride in the service they provide on the day of the funeral. Kind regards, Charmaine
NAFD Member
SAIF Member