Lincolnshire Co-op Louth Funeral Home

213 reviews

Lincolnshire Co-op Louth Funeral Home

Latest Verified Reviews

John Greenwood 9th Jan 2018

My wife died after a long illness. I do not know what I would have done without the support of the Co-op funeral service. We both bought a funeral plan many years ago - moral, do not think about it, do it, now.

Rebecca Quibell 26th Dec 2017

We have used Louth CO OP funeral services before & every time they have been brillant. Nothing is to much trouble & they make the difficult task of the funeral run smoothly. Everyone commented on how well my Dad's funeral went. Our Funeral director Kathy was so compasionate & was there every step of the way.

Julie Stoddern 2nd Dec 2017

Excellent professional service

Reviews

Location

Address
134 Eastgate
Louth
Lincolnshire
LN11 9AA

About Us

Lincolnshire Co-op Louth Funeral Home is a funeral director in Lincolnshire.

Lincolnshire Co-op Louth Funeral Home is not currently a member of Funeral Guide, so we cannot show current pricing or contact information. There are many other funeral directors in the area with clear and comprehensive pricing and verified, independent reviews who you can phone today to begin arranging a perfect funeral for your loved one.

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Verified Reviews

Verified Reviews

  • 5 John Greenwood 9th Jan 2018

    My wife died after a long illness. I do not know what I would have done without the support of the Co-op funeral service. We both bought a funeral plan many years ago - moral, do not think about it, do it, now.

    Jess Emmerson replied
    Dear Mr Greenwood, Thank you for taking the time to give our team at Louth a 5 star review. I am sorry to hear that your wife was poorly for a long time but I am pleased to know that you felt that my team supported you through out this difficult time. Our Funeral plans do give peace of mind and ensure that all wishes and requests are recorded. I have passed on your lovely words to all members of my team that were involved in the Funeral Arrangements. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Rebecca Quibell 26th Dec 2017

    We have used Louth CO OP funeral services before & every time they have been brillant. Nothing is to much trouble & they make the difficult task of the funeral run smoothly. Everyone commented on how well my Dad's funeral went. Our Funeral director Kathy was so compasionate & was there every step of the way.

    Jess Emmerson replied
    Dear Rebecca, Thank you for your 5 star review and for your lovely words. Cathy is a valued member of our team and I am pleased that you felt supported by her. I shall pass on your comments to all of our team. Please do not hesitate to contact us should you need any further support. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Julie Stoddern 2nd Dec 2017

    Excellent professional service

    Jess Emmerson replied
    Dear Julie, Thank you for leaving us a 5 star review for our Louth Funeral Home. We are very pleased that you felt that we delivered a high standard, professional service. I shall pass on your kind words to all of the staff involved in the funeral service. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Ian Appleton 19th Nov 2017

    All I can say is that everyone connected to the co-op funeral service in Louth that I had dealings with were. they are most professional and caring making sure everything was how I wanted it to be. I can not thank them enough for making this terrible time that little bit easier.

    Jess Emmerson replied
    Dear Ian, We are pleased that you felt that everyone at Lincolnshire Co-operative Funeral Services, Louth was caring and professional during this difficult time. We always endeavour to look after our families as best as we possibly can. Thank you for taking the time to leave us such lovely comments and a 5 star review. I shall pass your feedback on to all staff involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager).
  • 5 Jill Makinson-Sanders 17th Nov 2017

    Excellent thank you with the EXCEPTION I feel I have been diddled out of money back because the Lincolnshire Co-op stopped my card. It was actually taken when I lost my purse and whilst I have shopped at the Lincolnshire Co-op I have never had a card to produce as a result. Do other places stop cards without telling you? Note to Co-op, why not send another one to the registered person with a reminder to keep using it for maximum return on shopping with the Co-op, that would be far more positive. Louth has two different versions of the Co-op and quite honestly it is confusing to the general public who runs what. Most people simply view the co-op as the Co-op.....So who actually runs the travel shop and the chemist here? That is without the undertakers and three shops.....all with the C-op logo....confused.com busy at work here!

    Jess Emmerson replied
    Dear Jill, Thank you for taking the time to leave us a 5 star review and I am pleased that you felt we delivered an excellent service. There is often confusion between the National Co-operative and Lincolnshire Co-operative but I can confirm, our Newbridge Hill Foodstore, Travel, Pharmacy and Funeral Services are all proud stores of Lincolnshire Co-operative, in Louth. We ensure that our profits are shared with our Lincolnshire Co-operative members and that the local community benefits from our volunteering services and support, as an independent co-operative. I am sorry to hear that the card was lost as a result of theft and I am happy to contact you, to answer any queries. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Beryl Collyer 14th Nov 2017

    Very sensitive to the occasion and respectful. We were not rushed in any way.

    Jess Emmerson replied
    Dear Beryl, Thank you for taking the time to leave us a 5 star review and for your kind words. It is important to us, that you have the time you need as a family. We are pleased that you felt we delivered a respectful and sensitive service. I shall pass on your comments to all staff involved in the funeral arrangements of Mr Barden. Kind Regards, Jess Emmerson ( Branch Manager)
  • 5 Gail Kirk 29th Oct 2017

    The help and support you provided was excellent. It took the stress away from my family during this difficult time

    Jess Emmerson replied
    Dear Gail, Thank you very much for leaving us such kind comments and a 5 star review. We are pleased that you felt that we supported you and your family during a difficult time. I shall pass on your kind words to all involved. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Mark Willden 29th Oct 2017

    Excellent service from everyone at the co op nothing was to much trouble for them. The order of service cards, beautifull flowers( which mum would have loved) Christine's service, and the corn exchange for the wake, all of which were sorted by the co op. Thank you so much for making it all go so well. Would recomend them to all. Mark and Christine Willden

    Jess Emmerson replied
    Dear Mark and Christine, Thank you very much for your lovely comments and for giving us a 5 star review. We are pleased that you felt supported by us as we always endeavour to look after you as best we can. I am pleased all of the personal touches for the service like the flowers and orders of service, were perfect for you. I shall pass on your lovely words to all of the staff members involved in the arrangements. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Angela Jane Thornley 24th Oct 2017

    Could not have wished for a more friendly and efficient service for dad’s funeral. Special thanks to Jess & John.

    Jess Emmerson replied
    Dear Angela, Thank you for taking the time to leave us a 5 star review and such kind words. I am pleased that you felt that we delivered a friendly and efficient service for your dad's funeral. I shall ensure that your comments are passed on to John and the rest of the team at Louth. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Carol Stubbs 16th Oct 2017

    I would like to thank eàch and every member of staff for their support and care from arranging and help given to help us through. Thanking you Kind regards Carol Stubbs

    Ian Copeland replied
    Dear Carol, Thank you so much for taking the time to let us know how supportive and caring our team at Louth have been. I will ensure that your kind words are passed onto the team, which I am sure will be gratefully received. Kind Regards Kerry Doherty (Area Manager)
  • 5 Tony Mardon 24th Sep 2017

    We felt that we were treated with the upmost respect and kindness nothing was too much trouble for Kathy and the rest of the staff 

    Jess Emmerson replied
    Dear Mr Mardon, Thank you for giving us a 5 star review. We always endeavour to look after our families as best we can. I shall pass on your kind words to Cathy and the team. Kind regards, Jess Emmerson (Branch Manager)
  • 4 Nancy Lavinia Adeline Houlden 18th Sep 2017

    Well pleased with the service provided...the only thing I thought was very unnecessary was the charge made to myself for the removal of my husbands pacemaker.......

    Jess Emmerson replied
    Dear Mrs Houlden, Thank you for taking to the time to leave us such a positive review. I shall contact you directly with regards to your query. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Janet Viner 5th Sep 2017

    kind, considerate, discrete. I felt I could have asked for anything and they would have done their best to accommodate me. i could have been the only person to need their services. First class.

    Jess Emmerson replied
    Dear Mrs Viner, We thank you very much for giving us a 5 star review and for your very kind words. We also do our best to accommodate every request to ensure that we can deliver a personal, professional service. Our staff provide themselves with giving the best possible care to our families. I shall pass on your comments to all staff members involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Stewart George Storr 4th Sep 2017

    Excellent, from first contact to the funeral service, a very professional and caring  service from all staff members.only issue was outside there control. will be getting my own done with the coop in Louth.

    Jess Emmerson replied
    Dear Mr Storr, Thank you for taking the time to leave us such a lovely review. We are pleased that you felt that we delivered a caring and professional service and I shall pass on your kind words to all staff involved in the Funeral Arrangements. I was sad to hear of the music issue that took place at the Crematorium. If there is anything further we can do to support you, do not hesitate to make contact with us. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Debra Masterton 1st Sep 2017

    Our family appreciated the assistance and support provided to us at a very distressing time. Our funeral director, Jess, was compassionate, professional and kind and ensured our needs were met within tight time frames due to relatives attending from around the UK and overseas. I cannot speak highly enough of their services. Thank you, Deb from Australia

    Jess Emmerson replied
    Dear Debra, Thank you very much for the kind words and lovely review. It is always very difficult when family live away and so, we are pleased that we could accommodate all of your families wishes in a tight time frame. I shall pass on your comments to all staff involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager)
  • 4 Deborah Brown 11th Aug 2017

    Professional team who saw us through a difficult time. Thank you. Deborah

    Jess Emmerson replied
    Dear Deborah, Thank you very much for leaving us such kind words. We always endeavour to look after our families as best we can through extremely difficult times. I shall pass on your kind words to my team. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Christopher Robinson 8th Aug 2017

    The organisation was flawless and all the staff very helpful and courteous. I really cannot praise them too highly for the service they gave our family.

    Jess Emmerson replied
    Dear Mr Robinson, Thank you so much for taking the time to write us such a kind review. We are pleased that you felt that our staff looked after you and your family at such a difficult time. I shall pass on your comments to all of the staff involved in the arrangements and funeral. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Flavia Shannon 18th Jul 2017

    Excellent service ..kept me updated until funeral and answered my questions on phone or email promptly as we live in Glasgow. Cathy was so kind and reassuring.

    Jess Emmerson replied
    Thank you very much for taking the time to leave us such a lovely review. We are pleased to hear that you felt that you were regularly updated on the funeral arrangements and that you felt our staff were able to answer all your queries. It is important to us that no matter how far away you live from us, that we support you as best we can during such a difficult time. I shall pass on your kind words to Cathy Edwards. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Helen Rosalind Douch 26th Jun 2017

    Cathy was our main contact at Louth Co-operative Funeral service, and thoughout the whole process she was calm, kind, professional, respectful, and well organised. She guided us through the choosing of all the things that needed to be chosen, had the good idea of a globe background for the order of service for our well travelled mother, and gave us time to think about the things we needed to think about. The day itself ran very smoothly. Thank you.

    Ian Copeland replied
    Thank you for taking the time to leave a review. I'm so pleased to hear that your late Mothers funeral was personalised in a way that would have been a fitting tribute to her.I will ensure that your kind words are passed onto Cathy and the team. Kind Regards Kerry Doherty (Area Manager)
  • 5 Pamela Elliott 5th Jun 2017

    The service provided by Louth funeral care was caring, sympathetic and highly professional. The staff were patient, friendly and kind. At a very difficult time in our lives, this is what we needed.

    Jess Emmerson replied
    Dear Pam, Thank you very much for taking the time to leave us a 5 star review and for your lovely words. We are pleased that you felt that we were able to support you during a very difficult time. Please do not hesitate to contact us if you need any further support. Kind Regards, Jess Emmerson (Branch Manager)
  • 4 Wendy Haile 1st Jun 2017

    everything was handled with the utmost dignity, care and thought.Would be happy to recommend to anyone.

    Jess Emmerson replied
    Dear Mrs Haile, Thank you for your kind words. I shall pass on your lovely comments to all of the staff involved in the funeral arrangements. We are pleased that you feel able to recommend us as we pride ourselves on delivering a personal and professional service to all of our families. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Peter Fox 30th May 2017

    They thought of everything

    Jess Emmerson replied
    Dear Mr Fox, Thank you for leaving us a 5 star review. I shall pass this on to all of the staff involved in the funeral arrangements. We are honoured that you entrusted us with the funeral arrangements and that you felt we were able to offer services/suggestions that were not previously considered. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Jo Goy 28th May 2017

    Very good professional service.

    Jess Emmerson replied
    Dear Jo, Thank you very much for taking the time to leave us a 5 star review. We pride ourselves on delivering a professional service and we are pleased that you felt that we supported you during this difficult time. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Sally Anne Mottram 24th May 2017

    Every detail regarding Mum's funeral was dealt with very efficiently and sympathetically. Unfortunately it took a very long time to hear from the Minister to talk about the arrangements, leaving it to the last minute when it was not necessary (brochures, order of service etc.) and could have been even more distressing if anyone was needing personal comfort, but we realise, of course, that this was not due to the funeral service itself.

    Jess Emmerson replied
    Dear Mrs Mottram, Thank you for leaving us a 5 star review and such lovely comments. We were very much aware of the time sensitive nature for printing the Order of Service and we took it upon ourselves to chase the minister on multiple occasions to ensure that they contact you as soon as possible to provide our families with additional support. Unfortunately, the minister's diaries and plans are out of our control but we always endeavour to support you in everyway we can. Please do not hesitate to contact us if you require any further support. Kind Regards, Jess Emmerson (Branch Manager)
  • 5 Brenda Norton 22nd May 2017

    All the members of staff have been absolutely brilliant, they handled the passing of my father with great dignity and respect. They have gone above and beyond to help all the close family even with the most trivial matters. A huge thanks to all members of staff.

    Jess Emmerson replied
    Dear Mrs Norton, Thank you very much for taking the time to leave us such a lovely review. We recognise the importance of making sure all aspects of the funeral arrangements (including the smallest of details) are correct and we are pleased that you felt we were able to support and help you and your family through this difficult time. I shall pass on your kind comments to all of the staff involved. Kind Regards, Jess Emmerson (Branch Manager)

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
134 Eastgate
Louth
Lincolnshire
LN11 9AA

Latest Verified Reviews

John Greenwood 9th Jan 2018

My wife died after a long illness. I do not know what I would have done without the support of the Co-op funeral service. We both bought a funeral plan many years ago - moral, do not think about it, do it, now.

Rebecca Quibell 26th Dec 2017

We have used Louth CO OP funeral services before & every time they have been brillant. Nothing is to much trouble & they make the difficult task of the funeral run smoothly. Everyone commented on how well my Dad's funeral went. Our Funeral director Kathy was so compasionate & was there every step of the way.

Julie Stoddern 2nd Dec 2017

Excellent professional service

Reviews
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Update

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