Lincolnshire Co-op Proctors Road Funeral Home

107 reviews

Lincolnshire Co-op Proctors Road Funeral Home

Latest Verified Reviews

Nicola Bradley 7th Jun 2019

Professional from beginning to end. Nothing was too much trouble and their excellent understanding and caring attitude made the whole situation easier to deal with

Ronald Simpson 27th May 2019

Lincoln Co-Operative Funeral Service were excellent. They went above and beyond to help us in particular the lady we dealt with at the office on Outer Circle Road was understanding, supportive and went out of her way to ensure our needs were met. We were so appreciative at this very difficult time in our lives and I would highly recommend the Co-Operative Funeral Service to anybody!!

Cheryl Keeley 21st May 2019

All arrangements were handled professionally and with the up most respect. All members of the team were kind and curteous.

Reviews

Location

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

About Us

Lincolnshire Co-op Proctors Road Funeral Home is a funeral director in Lincolnshire.

Lincolnshire Co-op Proctors Road Funeral Home is not currently a member of Funeral Guide, so we cannot show current pricing or contact information. There are many other funeral directors in the area with clear and comprehensive pricing and verified, independent reviews who you can phone today to begin arranging a perfect funeral for your loved one.

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Verified Reviews

Verified Reviews

  • 5 Nicola Bradley 7th Jun 2019

    Professional from beginning to end. Nothing was too much trouble and their excellent understanding and caring attitude made the whole situation easier to deal with

    Andy Turnbull replied
    Dear Nicola, Thank you for taking the time to complete a 5 star review and provide such valued feedback. I will ensure colleague get to read your lovely comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Ronald Simpson 27th May 2019

    Lincoln Co-Operative Funeral Service were excellent. They went above and beyond to help us in particular the lady we dealt with at the office on Outer Circle Road was understanding, supportive and went out of her way to ensure our needs were met. We were so appreciative at this very difficult time in our lives and I would highly recommend the Co-Operative Funeral Service to anybody!!

    Andy Turnbull replied
    Dear Ronald, Thank you for taking the time to complete a 5 star review and leave such valued feedback. I will ensure that your kind words are passed on to the team at Proctors Road. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Cheryl Keeley 21st May 2019

    All arrangements were handled professionally and with the up most respect. All members of the team were kind and curteous.

    Andy Turnbull replied
    Dear Cheryl, Thank you for your kind words about colleagues, which I can ensure you I will pass on your feedback. Many Thanks Andrew Turnbull - Branch Manager.
  • 4 Sally Smith 18th May 2019

    A nice way to leave photos and thoughts so that all can see them.

    Andy Turnbull replied
    Dear Sally, Thank you for your feedback. Regards Andrew Turnbull - Branch Manager.
  • 5 Nigel Codd 13th May 2019

    Many thanks for the care of my late father Des. The services were very well organised, taking all the pressures of the family and I.

    Andy Turnbull replied
    Dear Nigel, Thank you for taking the time to complete a 5 star review and your kind words. i will pass on your comments to colleague. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Sarah Murphy 4th May 2019

    The customer service we received was excellent. All the staff were friendly and helpful throughout, they made the difficult process a much easier experience. Everything was well organised and the funeral took place without any issues. Toni and Julie were kind and made sure we could say a lovely goodbye.

    Andy Turnbull replied
    Dear Sarah, Thank you for taking the time to complete a 5 star review and your feedback, especially your kind words about Toni and Julie. I will ensure your comments are seen by colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Lucy Johnson 15th Mar 2019

    Care given when arranging funeral was excellent lots of help and support given. Everyone was kind and supportive making sure we had planned everything we needed to. Very dignified and caring staff would definitely recommend

    Andy Turnbull replied
    Dear Lucy, Thank you for taking the time to complete a 5 star review. I will ensure your kind words will be passed on to my colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Alison Lishman 24th Feb 2019

    Excellent service thankyou so much will recomend you kind regards Alison Lishman

    Andy Turnbull replied
    Dear Alison, Thank you for your words of appreciation. I will pass on your comments to the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Paul Smith 17th Feb 2019

    From my first meeting with Aly we were treated with respect and compassion throughout. The funeral was carried out with dignity and respect in the best possible manner. Nothing was too much trouble and we are grateful to all the staff that were involved.

    Andy Turnbull replied
    Dear Paul, Thank you for taking the time to complete a 5 star review and your kind words about Aly. I will pass on your comments to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 PAUL JAMES 2nd Feb 2019

    Excellent all round service and support provided by Aly and a lovely service led by Celebrant Andrew Key.

    Andy Turnbull replied
    Dear Paul, Thank you for taking the time to leave a 5 star review, also for your kind words about Aly and Andrew. I will pass on your comments to the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Ian Picksley 13th Nov 2018

    Watching your Loved ones slowly deteriorate before your eyes and knowing that you cannot alter their fate is an awful thing to watch. I was amazed after Mum passed away how what seemed an impossible task with the grief and the hopelessness was handled superbly by all involved in the process of preparing Mum for her final journey. Regards Ian Picksley

    Andy Turnbull replied
    Dear Ian, Thank you for taking the time to complete a 5 star review. I will ensure comments are passed on to colleagues. If you do require any further support please don't hesitate to contact us. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 John Cody 12th Nov 2018

    Aly and team ensured the whole experience was smooth and stress free for our family. Thank you.

    Andy Turnbull replied
    Dear John, Thank you for taking the time to complete a 5 star review and leave such nice comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Nicola Lee 30th Oct 2018

    Everything was carried out perfectly and staff were lovely 

    Andy Turnbull replied
    Dear Nicola, Thank you for taking the time to complete a 5 star review. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Andrew Brown 9th Oct 2018

    We were very impressed with everything on the day the professionalism was second to none .

    Andy Turnbull replied
    Dear Andrew, Thank you for taking the time to complete a 5 star review and for your kind words. I will ensure the team get to read your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 David Reid 5th Oct 2018

    Very happy with how we was treated specially by toni we felt very relaxed and thank you for all your help

    Andy Turnbull replied
    Dear David, Thank you for taking the time to complete a 5 star review and for the kind words about Toni. I will ensure she gets to read your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Jackie Vincent 28th Sep 2018

    The handling of our arrangements with Toni at proctors road was excellent ! Also on the day 24th everything was just as we requested , many thanks from the Vincent Family .

    Andy Turnbull replied
    Dear Jackie, Thank you for taking the time to complete a 5 star review. Its a pleasure to read about the level of service from Toni and the team. I will ensure your kind words are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Julie Beardsworth 21st Sep 2018

    Cannot thank the Coop enough. Everything was well looked after and communication was brilliant. Special thanks to Aly. She was professional and so very lovely to us all and to I believe it is Toni on the reception desk at Proctors road. Excellent service with great empathy.  Would not hesitate to recommend.  At sad times like these it is brilliant to have everything taken care of. Thank you 

    Andy Turnbull replied
    Dear Julie, Thank you for taking the time to complete at a 5 star review. Its a pleasure to read about the level of service you received from Aly, Toni and the team. I will ensure your comments are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Susan French 24th Aug 2018

    Everything regarding my Mums funeral was carried out in a very professional and respectful manner. Even though it was a very sad time, everything was taken care of in a thoughtful way, from Toni who was excellent at Procters Road, and  also on the day of the funeral by the proccesion team that made Mums last journey a memorable one. This, my family and I were very greatful for. Thank you.

    Andy Turnbull replied
    Dear Susan, Thank you for taking the time to complete a 5 star review. Its a pleasure to read the high level of service you have received from the team of colleagues at Proctors Road. I will ensure they get to see your kind words. Kind Regards Andrew Turnbull - Branch Manger.
  • 5 Janet Mitchell 19th Aug 2018

    Everything was lovely thanks so much

    Andy Turnbull replied
    Dear Janet, Thank you for your kind words. Andrew Turnbull - Branch Manager.
  • 5 Samuel (Michael) Shaw 13th Aug 2018

    Everything from start to finish was covered. All went smoothly on the day. Only a diesel spill holding up the cortege. A special mention for Aly Gattrick and a big Thank you to all at the Proctors Road unit and to everyone involved in the arrangements.

    Andy Turnbull replied
    Dear Samuel, Thank you for taking the time to complete a 5 star review. I will ensure colleagues get to read your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Tracey Dargue 4th Aug 2018

    In memory of Marion Dargue We would like to say a huge thank you for making our beautifil mother's celebration of life so very special we all particularly liked our mum's works of art on show for every one to see. We would like to thank Aly (Proctors Road) for arranging everything and helping us through a very difficult time. A special thank you to Andrew Key for a very personal and beautiful service.

    Andy Turnbull replied
    Dear Tracey, Thank you for taking the time to complete a 5 star review. It's a pleasure to read how much care and detail from Aly and Andrew Key allowed the funeral service to be personal to you and your family. I will ensure colleagues get to see your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Richard Fletcher 20th Jul 2018

    From our initial appointment through to the funeral service we were looked after with total professionalism and respect for our loss.

    Andy Turnbull replied
    Dear Richard, Thank you for taking the time to complete a 5 star review. Your kind words are really appreciated, I will ensure your comments are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Julie Harrison 14th Jul 2018

    Your personal service, advice and attention to detail at Proctor's Road resulted in a very special day to mark the passing of our mother. Thank you to those who attended to our needs on the day who showed kindness and understanding. Julie Harrison

    Andy Turnbull replied
    Dear Julie, Thank you for taking the time in leaving a 5 star review and for your kind words. I will ensure colleagues get to see your comments. Kind Regards Andrew Turnbull.
  • 5 Julie Robson 18th Jun 2018

    We were so impressed by the staff. They were so helpful and made a very stressful situation so much easier. Nothing was too much trouble and they were in regular contact every step of the way.  On the day of the funeral all the staff were amazing. They treated us with so much care and respect and ensured everything ran smoothly. 

    Matt Golding replied
    Dear Julie, Thank you for leaving such a nice 5 star review, we pride our selves on giving such a professional service from people who care. I will ensure to pass on all of your comments to all of the staff members. Kind Regards Matthew Golding - Assistant Manager
  • 5 Lynne Minett 8th Jun 2018

    Excellent support and service from the team.

    Matt Golding replied
    Dear Lynne, Thank you for your five star review, I am happy our team helped and supported you through this difficult time. Kind Regards Matthew Golding - Assistant Manager

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Nicola Bradley 7th Jun 2019

Professional from beginning to end. Nothing was too much trouble and their excellent understanding and caring attitude made the whole situation easier to deal with

Ronald Simpson 27th May 2019

Lincoln Co-Operative Funeral Service were excellent. They went above and beyond to help us in particular the lady we dealt with at the office on Outer Circle Road was understanding, supportive and went out of her way to ensure our needs were met. We were so appreciative at this very difficult time in our lives and I would highly recommend the Co-Operative Funeral Service to anybody!!

Cheryl Keeley 21st May 2019

All arrangements were handled professionally and with the up most respect. All members of the team were kind and curteous.

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Update

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