Lincolnshire Co-op Proctors Road Funeral Home

107 reviews

Lincolnshire Co-op Proctors Road Funeral Home, Lincolnshire, funeral director in Lincolnshire
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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£1,234.56 estimate

Lincolnshire Co-op Proctors Road Funeral Home provides a sensitive and sympathetic service to bereaved families in Lincoln and the surrounding area.

Latest Verified Reviews

Peter Miller 28th Aug 2020

Thank you Co-op for all the care and attention you gave us with regard to my mothers funeral. The Video of the funeral was first class which gave all mothers friends and relations a chance to with her in spirit if not in body. Nothing was too much trouble for you and the service was first class. Thank you Marie and all the staff at the co-op funeral department. Peter B Miller

Heather Turner 24th Jun 2020

Staff and funeral director were excellent and although there were a few teething problems with the sound system at the crematorium leading to a considerable delay in the start of proceedings the funeral itself was excellent. Thank you from us all.

Susan Nicholson 14th Jun 2020

I found Aly to be very helpful and supportive 

Reviews

Location

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

About Us

Lincolnshire Co-op Proctors Road Funeral Home provides a sensitive and sympathetic service to bereaved families in Lincoln. Their team of professional, considerate staff are proud to care for your loved one and will help you with every step of arranging a funeral.

Lincolnshire Co-op Funeral Service's team are highly trained and the care and dignity of your loved one is of paramount importance to them. Their Lincoln funeral home has a peaceful chapel of rest, private arrangement room and catering facilities. There is also parking available.

Lincolnshire Co-op offers a range of coffins, caskets and urns for all budgets. They operate a high quality fleet of well maintained funeral vehicles, including limousines that will seat six people in comfort, and can arrange any transport requirements for disabled people. They can also provide a range of horse-drawn hearses, turned out in full livery, motorcycle-hearses, and many more bespoke options from a double decker bus to a fire engine hearse.

Their florists can design and create beautifully crafted funeral and memorial flowers, and they also employ memorial masons who can provide unique and personal memorials, using both traditional hand carving techniques and state-of-the-art technology.

Their funeral home in Lincoln is open Monday to Friday 9am to 5pm and also provides a 24 hour phone service for out of hours support.

Call Lincolnshire Co-op Proctors Road Funeral Home today to find out more about the services they provide, and begin making funeral arrangements for your loved one.

Latest Obituaries

Sheila Graham

Aug 1938 - Jul 2020

Judith Mary Clarke

Jun 1943 - Jun 2020

View more

Verified Reviews

Verified Reviews

  • 5 Peter Miller 28th Aug 2020

    Thank you Co-op for all the care and attention you gave us with regard to my mothers funeral. The Video of the funeral was first class which gave all mothers friends and relations a chance to with her in spirit if not in body. Nothing was too much trouble for you and the service was first class. Thank you Marie and all the staff at the co-op funeral department. Peter B Miller

    Ian Copeland replied
    Dear Mr Miller Thank you very much for your kind message to Marie and colleagues and for your five star review. I shall pass this onto all concerned. Kind Regards Ian Copeland Funeral Services Manager.
  • 5 Heather Turner 24th Jun 2020

    Staff and funeral director were excellent and although there were a few teething problems with the sound system at the crematorium leading to a considerable delay in the start of proceedings the funeral itself was excellent. Thank you from us all.

    Ian Copeland replied
    Dear Heather, Thank you for your five star review and kind words towards the funeral director and team. I shall pass this on to the team. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Susan Nicholson 14th Jun 2020

    I found Aly to be very helpful and supportive 

    Ian Copeland replied
    Dear Susan, Thank you for your kind words and it is good to know that Aly was both helpful and supportive. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Cathy Coupland 6th Jun 2020

    Thoroughly professional service throughout. Many thanks. 

    Ian Copeland replied
    Dear Cathy, Many thanks for the five staff review and for your kind words. I shall pass this on to my colleagues. Kindest Regards, Ian Copeland Funeral Services Manager   
  • 4 Vivien Bradford 2nd Jun 2020

    I’m very pleased with my new garage door. The two gentlemen who came to do the changeover were very efficient at removing the old door and frame then installing the new frame and door. I couldn’t believe how quickly they completed the task. Thanks gents.  It looks smashing, I was then shown how to operate the lock, and open and close mechanisms. Really smooth and easy.  Made me realize how awful my old door was, I’d put up with that for 8 years. 

  • 5 Mandy Atkin 1st Jun 2020

    Everybody from picking my mum body up from home right through to the funeral where very sensitive and very caring with us all and the webcam was great so thanks to all

    Ian Copeland replied
    Dear Mrs Atkin, Thank you so much for your five star review. It is comforting to know that all arrangements were sensitively carried out. I will pass on your kind comments to all concerned, Kindest Regards, Ian Copeland, Funeral Services Manager
  • 5 Duncan Tait 31st May 2020

    A very professional service much appreciated at a time of great sadness.

    Ian Copeland replied
    Dear Mr Tait, Thank you very much for the five star review. i am pleased that my colleagues were able to carry out a professional service for you at such a sad time. Kindest Regards, Ian Copeland, Funeral Services Manager.
  • 5 John Armstrong 30th May 2020

    All the staff were friendly and showed empathy at all stages of the service. They went that extra mile especially considering the circumstances at the time. They dealt with with whole family and were respectful and kind. We would certainly recommend the coop to anyone. A big thank you to everyone especially the team at Procters road.

    Ian Copeland replied
    Dear Mr Armstrong, That you very much for the five star review. It is very much appreciated. It is good to know that you were comforted by the whole team concerned and I shall make sure this is passed onto them. Kind Regards Ian Copeland, Funeral Services Manager.
  • 5 michael and pamela Flavell 23rd May 2020

    I was dreading my mothers funeral as the lock down due to the corona virus meant we couldn't have a church service or have our family present, as things turned out I could not have been more pleasantly surprised. Everything went so smoothly and our celebrant Andrew Key was perfect, he made the funeral feel so personal and special. Ali from the co-op funeral directors was very helpful and did everything she could to make things run smoothly and we kept in contact over the telephone which put my mind at ease. I have given a 5 star and highly recommend the Lincoln co-op funeral services.

    Ian Copeland replied
    Dear Mr & Mrs Flavell, Thank you so much for your very kind words regarding the funeral services provided for your mothers funeral. It is good to know that everything went smoothly and that celebrant Andrew Key carried out a special and personal service. It is also good to know that Ally provided you with help and comfort and made sure that things went smoothly. I will pass on your kind words to all the team. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Richard Pinnington 15th May 2020

    Could not fault them help full in every way staff was great

    Ian Copeland replied
    Dear Mr Pinnington, Thank you very much for your kind thoughts at this very difficult time. It is good to know that you found all the team helpful in every way. I shall pass on your kind words to all the team. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Barry Schofield 28th Apr 2020

    Most cooperative, helpful & understanding. Would not hesitate to use them again.

    Jess Emmerson replied
    Dear Mr Schofield, Thank you for taking the time to give us a five star review. I am pleased to hear that you felt our colleagues were helpful and understanding. I shall pass on your kind words to our Proctors Road team. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Geoffrey Haw 26th Apr 2020

    Perfect service conducted with care and respect with the upmost professionalism.  A very difficult time made easier but the helpfulness of all Lincoln Co-op Proctor Road Funeral services staff. Very grateful for the support.

    Jess Emmerson replied
    Dear Mr Haw, Thank you for taking the time to leave a review. It am pleased that you felt our Proctors Road Team looked after you with care and respect. I shall pass on your kind words to our Lincoln team. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Samantha Cannon 19th Apr 2020

    There are no words to truly describe  how amazing the whole team are. From the first phone call, to when I collected my grandma’s ashes, I was treated with so much respect and compassion. I was guided through the whole process by Ally, and I couldn’t have asked for anyone better, she truly is an amazing person and a huge asset to the company. I will always be so grateful to her for everything she has done for me, my grandma and my whole family at this very sad and difficult time.  Thank you so much xx

    Jess Emmerson replied
    Dear Mrs Cannon, Thank you for giving us a five star review and for your kind words. We are pleased that you felt you were supported throughout the funeral arrangements and were looked after by our colleagues. Aly is indeed a valued member of our team. I shall pass on your lovely words to all of the colleagues involved in the funeral arrangements. Please do not hesitate to contact our Proctors Road team should you need any further support. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Pamela Killingsworth 18th Apr 2020

    Thank you to all at the Co-Op especially Ally the funeral director at Proctor's road. Your patience and kindness at this upsetting and stressful time will always be remembered by myself and my mum. Kind regards Pamela and Tara

    Jess Emmerson replied
    Dear Pamela and Tara, Thank you for taking the time to write such kind words and for providing us with a five star review. Aly is a valued member of our team. We are pleased that you felt that you and your family were supported during this difficult time. I shall ensure that your comments are passed on to all colleagues involved in the funeral arrangements. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Julie Blythe 18th Apr 2020

    In difficult circumstances Dad's funeral was arranged with sensitivity and understanding. Aly offered and provided helpful suggestions handling everything with professionalism and kindness. It resulted in a comforting and dignified funeral led by a compassionate reverend in Penny.

    Jess Emmerson replied
    Dear Mrs Blythe, Thank you for taking the time to leave our Proctors Road team a five star review. I understand that these are difficult times but I am pleased that you felt that you and your family were looked after professionally and sensitively. I shall pass on your kind words to our Lincoln team members. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Simon Tyrrell 13th Apr 2020

    Excellent all round service from the Coop team. Lauren and Ian arrived within an hour to collect mom and take her to the Chapel of Rest at Proctor Road. From there Aly and her colleagues looked after us through every step of the process. I would highly recommend.

    Jess Emmerson replied
    Dear Mr Tyrrell, Thank you for taking the time to write such a lovely review. I am pleased that you felt you received a professional service from Lauren, Ian, Aly and the rest of our other colleagues at Proctors Road. I shall pass on your kind words to the team. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Richard Newman 11th Apr 2020

    Despite the self isolation and the lock down period which has greatly affected every body, the staff who organised the cremation treated me in a very sympathetic and kind manner. I could in no way fault the service that I received.

    Jess Emmerson replied
    Dear Mr Newman, Thank you for taking the time to leave us a five star review. We are pleased that you felt our colleagues were there to support you at this difficult time. I shall pass on your feedback to all colleagues involved in the funeral arrangements. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 4 Angela Gest-McCall 7th Apr 2020

    Thank you all so much for your kindness in the especially difficult times

    Jess Emmerson replied
    Dear Angela, Thank you for your kind words and for taking the time to write a review. We are pleased that you felt our colleagues supported you in this difficult time. Kind Regards, Jess Emmerson (Commercial Support Manager)
  • 4 Keith Atkins 6th Apr 2020

    The service we received was generally excellent, Marie looked after us originally and subsequently Aly, both were very professional and offered good support and advice through a very difficult time and made the process very dignified. I would have given an excellent had not been the way Linda had dealt with us, she made the process feel impersonal and we felt unimportant . Thank you Marie and Aly, you are a credit to the COOP

    Natasha Gidley replied
    Dear Mr. Atkins, thank you for taking the time to complete the review, and for providing us with important feedback. Our telephone conversation will enable me to improve our standards of communication. I have passed on your lovely comments to Marie and Aly. If there is anything that we can assist you with, please do not hesitate to contact us. Kind Regards, Natasha Gidley (Professional Development Manager)
  • 5 Cathie Nicoll 4th Apr 2020

    Excellent throughout - Aly exceptional in showing compassion showed real understanding towards me and family of what was needed. 

    Jess Emmerson replied
    Dear Mrs Nicoll, Thank you for taking the time to leave us a 5 star review. Aly is a valued colleague. We are pleased that you felt she was compassionate and understanding. I shall pass on your kind words to the Lincoln Team. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Margaret Fisher 30th Mar 2020

    The Coronavirus outbreak caused havoc with Mum's funeral wishes but with the help and support from David and the team we managed to give her a nice service until we are able to fulfil her wishes with a service at Monk's Road Methodist Church in the future. Many thanks from Margaret Fisher and her family.

    Jess Emmerson replied
    Dear Mrs Fisher, Thank you for taking the time to leave us a five star review. We recognise that we are experiencing an uncertain and difficult time with the Coronavirus outbreak. We are pleased that you felt David and our other colleagues were able to support and help you. We are currently developing a memorial service package to ensure that families are able to organise services in the near future, to enable other family members and friends to attend. If you would like any further support, please do not hesitate to contact us. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Sue Woolsey 9th Mar 2020

    I cannot fault the service provided by the Co-op. They treated my father with the greatest respect at all times. We were consulted on every aspect of the process from looking after dad at the funeral home, the funeral procession route to the crematorium, the service, flowers, order of service sheets etc. Nothing was too much trouble. Thank you.

  • 5 Ronald Johnson 29th Feb 2020

    From start to finish the service by the Lincolnshire Co-operative Funeral Services was exemplary. Aly Gratrick,my funeral director, was a tower of strength at such a difficult time and she organized everything with unbelievable sensitivity . I have to award her and all her colleagues who were involved 11 out of 10 for excellence. Thank you all so much.

  • 5 Lilian Dolling 22nd Feb 2020

    Aly was very kind and caring, she explained everything and carried out the whole thing in a very professional manner. I would definitely recommend the Co-op Funeral Services 

    Andy Turnbull replied
    Dear Lilian, Thank you for taking the time to complete a 5 star review and your kind words about Aly. I will ensure she gets to see your comments. Kind Regards Andrew.
  • 5 Thomas Buxton-Rockley 18th Feb 2020

    So compassionate and couldn’t help enough. The service was so lovely and so well done. Thank you so much. 

    Andy Turnbull replied
    Dear Thomas, Thank you for your kind words and taking the time to complete a 5 star review. Many Thanks Andrew.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Peter Miller 28th Aug 2020

Thank you Co-op for all the care and attention you gave us with regard to my mothers funeral. The Video of the funeral was first class which gave all mothers friends and relations a chance to with her in spirit if not in body. Nothing was too much trouble for you and the service was first class. Thank you Marie and all the staff at the co-op funeral department. Peter B Miller

Heather Turner 24th Jun 2020

Staff and funeral director were excellent and although there were a few teething problems with the sound system at the crematorium leading to a considerable delay in the start of proceedings the funeral itself was excellent. Thank you from us all.

Susan Nicholson 14th Jun 2020

I found Aly to be very helpful and supportive 

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