Henry Paul Funerals, Pembury

5 Julie Fuller 23rd Mar 2021

Thank you so much, from the time I came in to discuss the arrangements to the day of Gary’s funeral you showed such compassion and care. It made things much easier for me.

5 Ian Huggett 22nd Mar 2021

Excellent service all round from Henry Paul, this is based on the entire process from the initial organisation through to the funeral itself.
I am so pleased that I chose this funeral director.
I akso had many comments on how smart your staff were and I thought that I should pass this on.

5 Carole Johnson 15th Mar 2021

Not being from the area we were not familiar with any funeral directors in the vicinity of Tunbridge Wells. Henry Paul came highly recommended. From the very first telephone call they did not disappoint. Even with the covid restrictions we were able to meet with Millie face to face. We were very impressed by her knowledge, professionalism and her sincerity in dealing with us in these emotional times. The range and quality of services they provide is outstanding. We opted for an English made natural willow casket which again was of superb quality. The communication fro Millie was first class, keeping us informed as the process continued providing us with all the relevant information that we required. She took time to get to know us and understand what we needed. She also recommended a celebrant, Jan Comley who made contact within 24 hours of our first meeting. As this was the first funeral I have had to arrange obviously I had lots of questions and I made several phone calls to Millie who always took the time I needed to understand the process, nothing was ever too much trouble and I never felt that I was being rushed. On the day of the funeral we had arranged to meet the hearse at the crematorium. At the allotted time we were greeted by the immaculately turned out young man, Connor (Millies brother). Connor also took his time to explain what would happen next. Beautiful hearse with my Dad's casket drew in front of the crematorium along with 4 immaculately turned out pall bearers. Connor then directed the mourners to their seats and led tge procession into the chapel. From start to finish we could not have wished for a better send off to my beloved Father. I would not hesitate in recommending Henry Paul to anybody who may need them in the future.

5 Victoria Wood 11th Mar 2021

Henry Paul handled my fathers funeral with utmost respect and consideration from the first phone call made to the day of the funeral. Everybody at Henry Paul were so professional and made a very difficult day for my family a much easier day, knowing my father was in great hands. Nothing was too much trouble and attention to detail was noted throughout. I can't thank all at Henry Paul enough. I would highly recommend. 

5 Clare Wilk 10th Mar 2021

I really can’t thank Henry Paul enough. I dealt with Connor and Millie and they were both exceptional at their jobs.. so kind and caring as such a sensitive time. Not a single detail was missed..
I thank you from the bottom of my heart.

5 Sharon Grant 8th Mar 2021

I couldn’t find fault at all with the way Henry Paul dealt with my mother’s funeral arrangements. 

Always helpful and polite with impressive attention to detail , and willing to answer our questions. 

On the day, efficient, sensitive and caring. Very well done! 

5 Graham Yates 5th Mar 2021

Friendly and professional

5 Richard Barden 24th Feb 2021

Brilliant throughout. It is never a situation you want to find yourself in, however Henry Paul made things so much easier. Everyone we dealt with were understanding and approachable with everything we needed, there was a call the morning of the funeral to ensure they had everything correct before leaving and they made sure the day was complete without any issues. Great Service and great people! Thank you

5 Graham Yates 20th Feb 2021

Polite and professional.

5 Fraser Russell 17th Feb 2021

From the beginning meeting and discussing the arrangements, with such care and compassion to the wonderful and thoughtful communications/contacts, up to and including the incredibly professional service at the cemetery, everything was truly first class.
Couldn’t have asked for a better team to give my wife the most wonderful first class send off that she deserved. It was as if they knew her and her likes and wishes. 

5 Sarah Miles 15th Feb 2021

In these difficult times they were very attentive and supportive throughout 

5 Donna Hodges 14th Feb 2021

Friendly/Helpful Staff
Easy to talk too
Provided a good service for our Dad in upsetting times

5 John Haffenden 12th Feb 2021

Very nice people and fulfilled all of our wishes perfectly.

5 John Bailey 8th Feb 2021

I found the Henry Paul staff Jan and Millie very helpful and sympathetic. Particularly given the unusual circumstances caused by the Coronavirus situation. The lead mourner Connor was very nice and respectful. All pallbearers were just the same. Thanks.

5 Stacey Aris 8th Feb 2021

From Millie in the office to Connor on the day, everyone was extremely helpful.

5 Cara Arundell 6th Feb 2021

They have been very compassionate and very supportive.. explaining everything as we go along. I’ve been able to contact them whenever I need to. Thank you. 

5 Susan Sharp 30th Jan 2021

Henry Paul dealt with the arrangements for my dad’s funeral efficiently and guided us through the process with quiet sympathy. On the day itself, we felt entirely safe in their hands and everything was conducted exactly as we had requested with deference and compassion.  I would not hesitate in recommending their services.

5 Victoria Paxton 29th Jan 2021

It was all done very respectfully courteously and professional with a personal touch   

5 Jane Anscombe 14th Jan 2021

Very kind, sensitive, efficient at a difficult time. Organisation was excellent. Small point is that I would have liked a login to Obitus to listen to the music, but did not realise until too late that I could probably have asked for this.

5 Gill Macmillan 8th Jan 2021

We were so pleased that everything we asked for and your recommendations  were
fulfilled. On a sad cold wet windy day everything went so well,. everyone who attended agreed. In these difficult times we are all living through your help was most appreciated. We were very well looked after.

5 Vanda Pearce 7th Jan 2021

They couldn’t have been more caring and professional. Just what you need during a horrible time.

5 Pauline Stopps 23rd Dec 2020

My mother's funeral arrangements were handled with respect and consideration throughout, we were kept informed of progress made and consulted about all aspects of the service. On the day of mum's funeral she was treated with respect and the pall bearers remained in the background but were attentive when something was needed.

5 Anita Chaplin 21st Dec 2020

Henry Paul was so kind, at a time, we are all so sad, with the loss of our lived one
In my case it was my Husband, I cannot express enough, how kind they have been, they did everything to help me
The coffin bearers, were so professional, and kind . I and many of my friends and relations were so pleased I chose Henry Paul
I thank my friend , suggesting I use them 

5 Simon Begg 21st Dec 2020

Efficient, yet kind and sensitive throughout process. Thank you.

5 Rachel Norris 21st Dec 2020

Excellent friendly service