The Co-operative Funeralcare (inc. R. Hallum), Holbury

4 Sharon Guy 5th Dec 2023

It took several attempts to get the funeral plan organised which was disappointing .
The service from Hallams was very caring and responsive to questions.
The undertakers and funeral directors were very professional and respectful.
Sincere thanks to them all

5 Bridget Hunt 5th Dec 2023

From the word go the funeral directors took all the stress away. They knew what we wanted and just made it easy. I can't thank them enough. I would recommend them to anyone.

5 Steve Griffiths 21st Nov 2023

Thanks for helping the family at a very difficult time. 
Respectful and Professional at all times. 

5 Lesley Howell 21st Nov 2023

We are very pleased with all that we received from the Team. Thank you all very much.

5 Audrey Gadman 8th Nov 2023

The staff were wonderful, extremely efficient, there was nothing for us to worry about, they had thought of everything.  This is what you need at a time like this.  First class service.

5 David Wilson 8th Nov 2023

Very caring and helpful.

5 Mary Gorman 26th Oct 2023

thank you for all you did as far as funerals go it was lovely

5 Graham Watkinson 23rd Oct 2023

We were more than happy with the service that we received 
Couldn’t fault anything and they certainly showed their professionalism. 

5 Jean Wallis 9th Oct 2023

Everything went according to plan 

5 Karen King 2nd Oct 2023

All through a very difficult time, we were helped and supported in a professional and caring way.
When you need an extra special sort of care it was there for us. You only get one chance to get it right and Hallums helped us do that.
Thank you

5 Pamela Morgan 2nd Oct 2023

Cannot fault the service we received for our mum. Mum was our world and had suffered horrendous pain in her last few years, she was 91 when she passed.  When we saw her the co-op had made her look 20 years younger, beautiful and totally at peace. Claire and Charlene were so supportive, helpful and caring.  We had the basic pre-paid plan, everything was great.  I highly recommend the co-op in Holbury Southampton- Thankyou 

2 Rob Watkin 2nd Oct 2023

We were really disappointed with the service we received from the funeral director. 
We were disappointed to hear Barbara Ince couldn’t deal with the funeral as we have received so much compensation and help from Barbara and if it wasn’t for her we wouldn’t have had any support or information about the funeral we would give Barbara a 5 star review but the service from the funeral director was no more than a 2!!! And we are now nearly 2 months on from the funeral and we’ve not been updated re collection of the ashes, very poor service 

4 Frederick Harries 2nd Oct 2023

Communication could have been better 

5 Bonnie Gilfoy 11th Sep 2023

This was my first time arranging a funeral. From the moment my daughter and I stepped foot into the funeral home we were treated with dignity and respect by Charlene. She listened to our needs and was able to reassure us that these would be met which they were. There was no pressure to add anything that was not necessary. This visit was followed up by e mail and a further follow up phone call to ensure everything was in place. The cremation went exactly as we had planned. Thank you for making an incredibly difficult time in our lives that little bit easier

5 Margaret Green 11th Sep 2023

Sharlene has been amazing showing great professionalism and empathy at the time when you need it most.
Thank you so much.

3 Pamela Shaw 22nd Aug 2023

Given conflicting information about interment of ashes ar Beaulieu cemetary. Appointment made and cancelled. Added to distress at what is a very distressing time. Barbara and Clare very pleasant and empathetic but business seems to be hampered by too few staff.

5 Clare Bartlett 7th Aug 2023

Very helpful and caring. 

5 Sally Harding 7th Aug 2023

The funeral organisers and directors helped us give Dad the send off he would have wanted.

They guided us through this difficult time with sympathy and understanding.

They made sure we got exactly the music we wanted, by our chosen artists. This was very important for Dad, as music was a great passion for him.

With special thanks to Charlene, Barbara and Claire; we will remember and cherish that day forever.

Many thanks. Very best wishes. Sally and Sue.

5 Tom Moody 31st Jul 2023

Holbury funeral care were excellent from the first meeting through to my father's funeral day, their genuine care and attention is something I will not forget. Thank you, Tom.

5 Sharon Rushmer 18th Jul 2023

I used your company 4 years ago when my mother passed and we were looked after so well that I returned to you when my father passed.
You always ensure that all our needs are catered for which makes they day of the funeral so special. I would like to thank each and everyone of you for your care and consideration for us.
Again many thanks.

4 June Denham 10th Jul 2023

We were very happy with how my brothers cremation was dealt with and everyone was very kind, helpful and understanding at this difficult time. 

5 Carole Cullen 7th Jul 2023

A personalised service with dignity for both the family and our family member we lost

5 Colin Thurgood 27th Feb 2023

Lauran and Charmaine was so kind and understanding.
They are both a credit to your company.
Regards.
Colin Thurgood.

5 Cecil Chisman 20th Feb 2023

Very pleased with everything it all went smoothly 

4 Sue Park 30th Jan 2023

Hallum were always available to answer any queries.Vicky Wesley and Lauren were both excellent.