Hartlepool Funeralcare

239 reviews

Hartlepool Funeralcare is an ethical and member owned funeral director, serving bereaved families in Hartlepool and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Karen Hogg 2nd Jul 2023

professional, caring

Joanne Maxwell 30th Jun 2023

Kind, considerate and respectful at a difficult time. 

Jane Woodall 21st Jun 2023

Hi, I couldn’t ask for a better funeral director, Gavin is so brilliant at his job.  Gavin put my mind at ease with all his knowledge.  Thank you all.  Kind regards Jane. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Strathmore House
10 Stockton Road
Hartlepool
County Durham
TS25 1TY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01429 802890

About Us

Hartlepool Funeralcare is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Hartlepool Funeralcare can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Hartlepool funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Hartlepool, Hartlepool Funeralcare take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Hartlepool Funeralcare in County Durham is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Hartlepool Funeralcare today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Karen Hogg 2nd Jul 2023

    professional, caring

  • 5 Joanne Maxwell 30th Jun 2023

    Kind, considerate and respectful at a difficult time. 

  • 5 Jane Woodall 21st Jun 2023

    Hi, I couldn’t ask for a better funeral director, Gavin is so brilliant at his job. 
    Gavin put my mind at ease with all his knowledge. 
    Thank you all. 
    Kind regards Jane. 

  • 5 Sophie Willingham 19th Jun 2023

    What a wonderful team! Gavin especially... what a wonderful person and to do what he did for us was just amazing I can't thank him enough!

  • 5 Jamie Kitto 19th Jun 2023

    Really great service provided for my dad in such difficult times. 

  • 5 Keith Watkin 14th Mar 2023

    How can I thank your team for the help they gave me and my family at such difficult times. They went well beyond what I would expect. I can only thank, Jacqueline ingham, louise Walton and gavin Chapman- Gallowa. For there kindness and support . Over and above the call of duty . I hope that head office can give them a personal thank you. Because they deserve it. Thank you.

  • 5 Linda Lanchester 27th Feb 2023

    We are very grateful for the support and assistance. Special thanks to Elizabeth.

  • 5 Tracey Reynard 22nd Feb 2023

    First class from start to finish. Thank you

  • 5 Judith Whitehouse 21st Feb 2023

    Your service is very good 

  • 5 Sharon Robson 20th Feb 2023

    Very reliable and kept me in formed and sent me emails of everything they done really happy with everything and how they looked after my dad thank you Elizabeth and team 

  • 5 Christina Hawkins 20th Feb 2023

    My name is Mal Debbie's dad her mam lives in Preston. Everything was carried with first class care and attention. Thank u everyone at Strathmore

  • 5 Peter Kirkpatrick 20th Feb 2023

    From the start of our journey with Elizabeth at Strathmore House in Hartlepool she made an extremely difficult job so much easier. She was friendly and professional at all times. She gave advice when needed and encouragement to ask any questions that we found difficult to ask. The whole of the team were amazing. They looked after our loved one in such a caring and personal way. They personalised our funeral to our needs. And we as a grieving family can’t thank the whole team enough. We would recommend Strathmore House and the team to everyone who is going through a loss. Caring professional at every step of the journey that they guided us through. We felt they were with us day or night. 

  • 5 Michael Campion 20th Feb 2023

    We felt in very capable hands with Gavin, he really cares and takes time to get things exactly as you want them. Lovely man.

  • 5 Michelle Swales 6th Feb 2023

    Thank you so much Elizabeth,for all the love, support and dignity you gave to myself and my dad over theses hard few weeks for my mam Susan Cowley.We really appreciate all what did at Strathmore House ,many thanks 🤗

    Yours Sincerely

    Michelle Swales and Richard Cowley

  • 5 Irene Kitching 6th Feb 2023

    From start to finish I was treated with complete care, sympathy and understanding, after the death of my very dear sister Ethel, at what was such a delicate and difficult time. I was kept informed each step of the way. Thank you for a lovely service and to everyone who made this happen.
    Kind regards.
    Irene Kithing.

  • 5 Gillian Armstrong 6th Feb 2023

    very professional throughoutxvery friendly welcoming staff couldnt have asked for dad to be in a better place they looked after him when i couldntxx thank you rlizabeth snd jaquie for your support and guidance throughoutxwould recommend xxime planning mine soon with them thank you all againx❤️

  • 5 Tracy McPartlin 31st Jan 2023

    The funeral director Elizabeth complety made the sad task of arranging dads funeral easy and she was very compassionate as were the other staff who we communicated with.

  • 5 Ernest Draper 30th Jan 2023

    very professional service i like to thank Gavin Chapman Galloway for his support and professionalism in our sad time of need.

  • 5 Gail Hamilton 30th Jan 2023

    We would like to thank you for all of your help support and guidance with Mam and Dads funeral arrangement's, it was a difficult time for us and you hit just the right note of being  professional with a little bit of humour thrown in, it probably helped that Mam and Dad where so prepared 20 years ago buying their plans, Liz was also excellent, we were very pleased with the whole service.

  • 5 Margaret Smurthwaite 30th Jan 2023

    Great staff who fulfilled all of our wishes for my brother with respect and dignity but who also made us laugh out at other times. Would highly recommend using the brilliant team at Strathmore House.

  • 5 Karen Miller 24th Jan 2023

    Very caring and professional service throughout, Elizabeth our director was great , nothing was too much for her , she kept in touch , keeping us in the loop of what to expect and mams funeral and was always available with and question, thankyou for your help in the hardest times in my entire life

  • 5 Jean Douglas 24th Jan 2023

    Everything related to the funeral of my aunt was very efficiently and sympathetically carried out.

  • 5 Karen Sheader 6th Jan 2023

    We had the funeral for my wonderful dad just before Christmas, and I can honestly say it was as warm and Ron-flavoured as it could have been. Gavin from the funeral home was pleasant, courteous and accommodating, and did a lot to make the occasion go off as well as it possibly could.

  • 4 Gillian Huitson 6th Jan 2023

    The initial meeting was good and Elizabeth was excellent in all aspects of arrangements and stepped in to act as coffin bearer even though we had advised that no one from funeral party would be participating.  Reception area deals with pre and post funerals therefore, interruptions occur f2f and phone. This could be improved (respected), as upsetting especially when collecting belongings or ashes.  

  • 5 George Sanderson 4th Jan 2023

    Everyone was so kind and understanding, nothing was too much. Gavin couldn’t do more for us as a family. Even took Mary around the sea front on her last journey. Something we hadn’t even thought about. What a wonderful touch. Thank you. 

Address
Strathmore House
10 Stockton Road
Hartlepool
County Durham
TS25 1TY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Karen Hogg 2nd Jul 2023

professional, caring

Joanne Maxwell 30th Jun 2023

Kind, considerate and respectful at a difficult time. 

Jane Woodall 21st Jun 2023

Hi, I couldn’t ask for a better funeral director, Gavin is so brilliant at his job.  Gavin put my mind at ease with all his knowledge.  Thank you all.  Kind regards Jane. 

Reviews
Crematorium
Cemetery
  • Stranton Grange Cemetery and Crematorium

    Hartlepool, TS25 5DD

  • Stockton-on-Tees Crematorium

    Stockton-on-Tees, TS19 9NA

  • Kirkleatham Memorial Park and Crematorium

    Yearby, TS11 8HH

  • Teesside Crematorium

    Middlesbrough, TS5 7HD

  • Durham Crematorium

    Durham, DH1 3TQ

  • Stranton Cemetery

    Hartlepool, TS25 5DD

  • West View Cemetery

    Hartlepool, TS24 9LN

  • Billingham Cemetery

    Stockton-on-Tees, TS23 3LR

  • Peterlee Cemetery

    Peterlee, SR8 5ND

  • Redcar Cemetery

    Redcar , TS10 2BP

  • Horden Cemetery

    Horden, SR8 4TP

  • Thorntree Roman Catholic Cemetery

    Middlesbrough, TS3 9LB

  • Thorntree Cemetery

    Middlesbrough, TS3 9LB

  • Durham Road Cemetery

    Stockton-on-Tees, TS19 0EA

  • Trimdon Grange Cemetery

    Trimdon Grange, TS29 6HN

  • Thornaby Cemetery

    Stockton-on-Tees, TS17 7LD

  • Sedgefield Cemetery

    Sedgefield, TS21 3AY

  • Acklam Cemetery

    Middlesbrough, TS5 7HD

  • Guisborough Cemetery

    Guisborough , TS14 6RP

  • Murton Cemetery

    Seaham, SR7 9RD

Update

Prices vary by time and day of week