Co-op Funeralcare, Crook

22 reviews

Co-op Funeralcare, Crook is an ethical and member owned funeral director, serving bereaved families in Crook and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Sandra Watson 12th Feb 2024

The funeral of my sister was so dignified and it was all thanks to the service we received I couldn't have wished for anything better thank you so very much

Ann Whittaker 9th Jan 2024

Excellent service throughout. Staff extremely helpful, caring and efficient.

Keith Balsom 4th Jan 2024

We were delighted with the service provided by Co-op Funeralcare. Dealing with the staff was a pleasure and it was always clear that arrangements were in safe and competent hands. We couldn't have asked for more. The day of the funeral went smoothly and it was a pleasure to meet the Funeral Director herself on the day. Thank you for everything.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Memorial Cottage
49 Hope Street
Crook
County Durham
DL15 9HU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01388 434566

About Us

Co-op Funeralcare, Crook is an ethical, member-owned funeral director in County Durham. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Crook can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Crook funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Crook, Co-op Funeralcare, Crook take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Crook in County Durham is open from 10:00 - 14:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Crook today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Sandra Watson 12th Feb 2024

    The funeral of my sister was so dignified and it was all thanks to the service we received I couldn't have wished for anything better thank you so very much

  • 5 Ann Whittaker 9th Jan 2024

    Excellent service throughout. Staff extremely helpful, caring and efficient.

  • 5 Keith Balsom 4th Jan 2024

    We were delighted with the service provided by Co-op Funeralcare. Dealing with the staff was a pleasure and it was always clear that arrangements were in safe and competent hands. We couldn't have asked for more. The day of the funeral went smoothly and it was a pleasure to meet the Funeral Director herself on the day. Thank you for everything.

  • 5 Glenis Cairns 2nd Jan 2024

    I was delighted by the service received from Co-op Funeralcare Crook. I found Julie, the funeral director, extremely thoughtful and helpful and she made the planning of my aunt’s funeral easier than I would have imagined.

  • 5 Clare Kilner 29th Aug 2023

    Fantastic service from start to finish. Having never planned a funeral before, David made this so easy. Great communication every step of the way. Really appreciate everything he did to make the day go seamlessly. 

  • 3 Terence Cranston 1st Jul 2023

    The arrangements were fine, but not happy at receiving the invoice 2 weeks before my mother's funeral

  • 4 Michael Franks 20th Feb 2023

    All the Coop staff were very good.

  • 4 Lore Mawby 17th Jan 2023

    I had very good experience at crook  and Ferryhill 

  • 5 Morton Higgins 4th Jan 2023

    Excellent service delivered with compassion and minimal fuss.

    Many thanks

  • 5 Ronald Lawson 17th Oct 2022

    From the first phone call till the last the co-op team were professional,polite,caring and a pleasure to meet.Dave Scott was fantastic especially prior to the funeral asking if was ok.also Emma who conducted the service was so sincere and loving.i would recommend Co-op to everyone.

  • 5 Tony Aldrich 5th Sep 2022

    From beginning to end the service we received was fantastic. Julie from the ferry hill office was our contact and from the outset her caring and friendly manner and her willingness to help were more than we could have wished for. Her responses and advice were always prompt respectful and helpful. The whole process ran smoothly and allowed us all to mourn the loss of Norman in exactly the way we wished, and this was very much due to Julie’s work with us and behind the scenes. We will always be very grateful for her help.  Kindest regards. Tony Aldrich (personally and on behalf of all the other family members too).

  • 5 Anne Scott 30th Aug 2022

    I am really happy with all the staff that helped me though the very difficult time of loosing my loved one ,

  • 5 Alan Wilson 26th Aug 2022

    Everything handled professionally

  • 5 Jill Cameron 22nd Aug 2022

    Very professional, caring service. Excellent communication with all members of staff. Very flexible and willing to listen. 

  • 5 Linda Dove 8th Aug 2022

    All staff were excellent in manner no problems encountered

  • 5 Maxine Kelly 28th Mar 2022

    looked after very well .
    very proffesional and well presented on the day.assisted every step of the way

  • 5 John Todd 28th Mar 2022

    From start to finish the whole procedure was carried out with professional handling. Nothing was to much trouble. Many thanks to Jenny and Colin.

  • 5 Linda Young 14th Mar 2022

    Colin and Jenny were so professional, but also very kind. 

    Funeral was very well planned and I was informed of funeral planning throughout. 

    Graham the curate was the nicest man, and the service was very personal to my dad. 

    Overall the professionalism and support was exceptional. 

  • 5 David Metcalfe 28th Feb 2022

    Nothing is a bother the team are always courteous and helpful whenever they were contacted. A small error ( not their fault) was promptly rectified. I have nothing but good feedback for the whole team. 
    Thank you 

  • 5 Clyde Camp 21st Feb 2022

    Jenny and I had bought a Funeral Bond each way back in 2009 and when Jenny's had to be used, I knew that the Co-op were going to take a financial hit, but was a bit surprised to be told that we were to have a 09:30 funeral. I later found out that a 09:30 cremation received a large discount. However, Colin told me that if we had not taken the 09:30 funeral we would possibly have been delayed a further week. Apart from that, I was more than happy with the way that the arrangements were made and carried out with compassion for all involved. I think that Jenny would also have been happy, even though it was her own funeral. Thank you to all.

  • 5 Colin Patterson 24th Jan 2022

    Very helpful, good clear communication, would definitely

  • 5 Matthew Oughton 6th Dec 2021

    All went well very happy with all aspects of the funeral 

Address
Memorial Cottage
49 Hope Street
Crook
County Durham
DL15 9HU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Sandra Watson 12th Feb 2024

The funeral of my sister was so dignified and it was all thanks to the service we received I couldn't have wished for anything better thank you so very much

Ann Whittaker 9th Jan 2024

Excellent service throughout. Staff extremely helpful, caring and efficient.

Keith Balsom 4th Jan 2024

We were delighted with the service provided by Co-op Funeralcare. Dealing with the staff was a pleasure and it was always clear that arrangements were in safe and competent hands. We couldn't have asked for more. The day of the funeral went smoothly and it was a pleasure to meet the Funeral Director herself on the day. Thank you for everything.

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