Rowland Brothers
Main home: Rowland Brothers Croydon
219 reviews
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4 Sue Hickmott 4th Feb 2020
Everyone was very helpful and respectful. They made the whole process much easier to deal with. Thank you.
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5 Maxine Watson 4th Feb 2020
They were fantastic so helpful and very grateful for everything that was explained. I would recommend them
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5 Raymond Lock 2nd Feb 2020
excellent professional and understanding
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5 Ross Mellon 30th Jan 2020
Words wouldn’t do justice of the love and care shown for myself and my family at the most fragile and difficult time. Everything seemed personal and the communication was flawless. Thank you isn’t enough but it’s a start.
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5 Leonie and Brendan Diver 28th Jan 2020
We were very happy with all the services given by Rowland Brothers. We used them for our father's funeral as well as our mother's and on each occasion they have been very professional but also friendly, helpful and calm and reassuring. We would recommend them to others.
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5 Jane Struthers 26th Jan 2020
The advice and guidance given made everything so easy to deal with at such as difficult time, the care they provided to my mum and the viewing in the chapel of rest made us feel at ease. Nothing was too much trouble. On the day of the funeral they kept me informed as to the procedure and what to do and guided me through every step of the way, making sure I was ok. Very professional throughout and after care is also provided if required.
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5 Graham Ling 21st Jan 2020
Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one.
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5 Charlotte Jenkins 19th Jan 2020
All aspects of the funeral were organised and executed very professionally.
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5 Leanne Burnett 12th Jan 2020
Couldnt fault one bit. Everything was perfect and easy to sort out. Everyone from the lady who organised the funeral and the gentlman who greeted us first to the pall bearers and the guy leading them. Was lovely. We are very grateful
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4 Lorna Davis 3rd Dec 2019
Very good, everything we asked for they did. Nothing was any trouble. Sometimes going out of their way. Very professional. Feed back : I would have liked clearer instruction as to what way the coffin would face once the coffin was inside the church. I asked for one way but instead the coffin was placed the opposite way to what I had requested. And in fact the way I had requested showed the best side of our loved one rather than the worst side. So when it came for the coffin to be opened to pay our last respects, I was sad because the worst side of our loved one was on display rather than the best side because the coffin was not the way round I had requested. Thank you
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5 Beverley Grant 26th Nov 2019
They were wonderful, helpful and they made the arrangements so easy
I would recommend them over and over again because your loved ones would be taken care of from the beginning to the end -
5 VINCENT MULLINGS 25th Nov 2019
Sally Loveland, funeral conductor Sophie and the rest of the team leading up to and on the day were professional, showed excellence and supportive to myself and the rest of the family. Thank you very much for taking care of Mum and making the process of laying her to rest run so smoothly.
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5 Jean King 19th Nov 2019
This is the 3rd time I have used Rowland brothers and each time their service has been outstanding, from when you walk through their door right until up to the funeral. They are very professional and nothing is too much trouble for them especially when going through an upsetting time. I highly recommend Rowland Brothers. Thank you so much for the help and support you have given each time.
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5 YVONNE WALSH 8th Nov 2019
We had a professional and compassionate service from the staff at Rowland brothers. They helped through all the details and were at hand to answer questions at any time. Sally, Tracy and their colleagues were approachable and responsive . On the day of the funeral the funeral director and his team were calm and professional and kept us to time without appearing to rush the family. The service was worth every penny.
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5 Shelley Ditchburn 7th Nov 2019
We couldn’t have asked for a nicer company to help us through the worst time of our lives losing our beautiful mum.
From the start to finish they we’re very friendly and understanding to our needs and a great help when we needed it.
I can not thank them enough.
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4 Samantha Harding 1st Nov 2019
Thank you for making my mums send off as stress free as it can be. Lovely service
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4 Adrian Gordon 4th Oct 2019
Rowland Brothers services were very professional and prompt, from start to finish. I will have NO problem recommending them to others.
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5 Colin Thomas 24th Sep 2019
Rowland Brothers, thank you for what you did on a very difficult day for my family.
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5 Debbie Tyson 13th Sep 2019
Professional service and they have thought of everything at a time when you are dealing with so much.
Friendly staff from the start to the day of the funeral.
Highly recommended. -
5 Nikki Shirley 10th Sep 2019
Angelia & David have both been very supportive and helpful with guiding us through the whole funeral process for my father. They went out of their way to source and edit the music we requested. They were friendly and remained totally respectful and they ensured total attention to each detail for the day, sourcing Grace as the Celebrant and order of service. The funeral went very well. My mother and I would highly recommend them. Thank you for making such a sad occasion stress free.
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5 Richard Clarke 7th Sep 2019
We could not be more pleased with our choice of Rowland Brothers. At a difficult time Sophie in the Purley office, highly professional and experienced took us through the options. After that Rowland took care of everything for our family. Very happy to recommend.
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5 Jean Long 6th Sep 2019
This is the third time as a family we have used Rowland Brothers in the last 2 and half years after losing my nan, my grandad and most recently my father.
We have always been treated with respect and compassion from the staff at their New Addington branch. Angelina has been brilliant in helping us with the planning. She recommended us a minister Alan Vance who conducted my dads service. We cannot thank him enough for the amazing service he conducted. He made what was an extremely difficult time for our family so much easier thanks to his heartfelt delivery, his warmth and also his humour.
On the day of my dads funeral the cars arrived on time as they dad previously with my nans and grandads. The drivers were polite and professional. I cannot recall the name of the gentleman ( possibly Scott) who led the car but he ran the day perfectly with almost military like precision whilst keeping us as a family informed of what was happening.
I'd like to thank Rowland Brothers for their service and the personal touch they give to families at such a difficult time. -
5 Mireille Szczepankiewicz 20th Aug 2019
Would just like to say a massive THANK YOU for all your help and guidance. The day went very well .
Thanks from
Mireille Irena and Stephen.
Xxx -
5 Nisha Sharma 29th Jul 2019
Very efficient and well organised. Took the stress away from us.
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5 Ann Pitcher 22nd Jul 2019
They done a fantastic job for mum and the whole family.
Thank you so much.
The horse and carriage was stunning.