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5 Keith Maben 8th Dec 2019
I cannot rate Susan and Philip highly enough for how we were dealt from start to finish they are amazing at their jobs and made us feel so relaxed the whole time.
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5 John Sutherland 8th Dec 2019
Excellent service and very professionally conducted
Thanks to all staff. -
5 Zoe Croy 8th Dec 2019
Support from start to finish was one of a kind. Thank you to everyone who helped. Candice was brilliant and answered all my questions. Thank you again.
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5 Evelyn Steel 7th Dec 2019
From meeting Vicki when we walked thro the door to Phillip dropping us off after the service we couldn't have asked for more. Their compassion and commitment was second to none .
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5 linda lynch 6th Dec 2019
i would like to say thank you to everyone whom looked after and cared for my son jason
everything was just so perfect from start to finish x -
5 Faye Gray 2nd Dec 2019
From the first minute I walked into the office of the funeral directors, that initial greeting was warm and friendly, totallycrespect and dignity was dispkayedfro the whole team. I felt relaxed and listened to, leaving the office I felt at ease that my grandma was well cared for and I felt valued. The day of the funeral was so well organised, from the call the day before ensuring all grannys wishes where adhered to, and asking if I had any questions or if I was happy with the whole plan, was one word totally outstanding, I felt so at ease, the day went so smooth, I really cant thank the whole team for the service you provided not only me, but my whole family. It was my honour that grany had chosen your company to ensure all her wishes where granted, so thank you for tge kindness you all displayed throughout my journey.
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5 Sara Garden 2nd Dec 2019
They dealt with both my parents.
All aspects we’re dealt with dignity and respect. -
5 Ian Jacobsen 30th Nov 2019
Very professional through out. Very respectful limousine drivers. All the staff lovely and friendly. Everything suggested was made possible. Our family was happy with how Scotmid organised everything for us.
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5 Peter McNamee 30th Nov 2019
I cannot give enough gratitude and praise to the Portobello branch of scotmid funeral directors, especially Gillian Harvey who dealt with myself and my brother from the outset. She helped us with all aspects of organising my mums funeral and her friendly yet professional manner made the process easier for us to deal with. Also a big thank you to the staff from scotmid who drove our cars and carried out the proceedings at both the church and crematorium. I believe Christine was the lady who led the proceedings from scotmid, she along with the rest of the staff were very smart in appearance and professional in every respect of their duties.
I cannot give higher praise, thank you to you all for making my mums funeral go so smoothly. Thank you from Peter & Eddie McNamee. -
5 Ruth Farquhar 25th Nov 2019
Efficient and friendly service
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5 Helen Buntin 25th Nov 2019
The undertaker was very heartfelt and helpful nothing was to much bother and he made me feel good under the situation so my heart felt gratitude to everyone at coop 🙏🙏
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5 Barry Lorimer 24th Nov 2019
A big thank you to both Candice Wilson for her help and guidance on all the arrangements and Philip Bryan for his attention to detail and professionalism on the day of the funeral. Obviously not an experience anyone wants to repeat but I will not hesitate in using Scotmid at Forrester Park again if the need arises in the future.
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5 Lillian Marwick 23rd Nov 2019
Best service ever was well looked after Thank you.
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5 Douglas Gilzean 23rd Nov 2019
From start to finish, Scotmid and ALL of
the staff could not have done any more to make our father’s farewell any more special than it was. My father was well known in Edinburgh so it must have been very difficult for them to arrange what ended up a very public funeral. From Wendy in the office to Christine and the boy’s on the day, everything was done to perfection. To be honest all of the arrangements were something most could only dream of. Our father could never have imagined the send off he received. Our heartfelt thanks to each and every one of you. -
5 Eileen Mitchell 23rd Nov 2019
Vicky, Steven Ian and colleague's couldn't have been more helpful, kind or considerate.
It made everything a bit easier to bear.
Lis Dick's service was uplifting at a sad time.
One glitch was the flowers not being changed as requested but that was Williamsons and not Scotmid's fault. Would highly recommend Scotmid funeral services.
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5 Julie Whyman 17th Nov 2019
Our family were exceptionally impressed by the service provided. All the staff were extremely helpful and were very professional throughout, most notably Candice and Ian. The little touches, like receiving a flower from the arrangement was very thoughtful.
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5 Margaret McCabe 17th Nov 2019
My sisters and I were absolutely delighted with the services of Scotmid. Every member of the team, led by Richard, was simply marvellous. They were extremely courteous and polite. Richard himself took full control admirably, and left us with no concerns whatsoever.
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5 John Fisher 13th Nov 2019
On behalf of my mum and I thank you for your empathy and understanding. Your team treated my Dad with dignity and respect and delivered a beautiful service. My Dad would have been proud.
Your support and attention to detail has been greatly appreciated I would not hesitate to recommend your services. Thanks again for helping us through such a difficult time. -
5 Angela Campbell 11th Nov 2019
Absolutely delighted how mums funeral went. From the onset of meeting David, everything was taken care of with such compassion and professionalism. Communication was fantastic, and nothing was any bother at all. The staff on the day were great too. Thank you very much for everything you did for me and my family at this very difficult time.
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5 Janet Lauchlan 11th Nov 2019
The arrangements were hassle free, no pressure selling. The Humanist organised by Scotmid was excellent
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5 Amanda Brown 10th Nov 2019
From contact till the end we could not fault your service... Darren and candice were amazing
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5 Donald Ramage 9th Nov 2019
Everything was perfect, no complaints treated like royalty. From the knock on the door to being dropped of at the Golf club we could not have asked for more. From all the family. Thank you. Donald.
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5 Derek Smith 5th Nov 2019
Stephen was excellent, made us feel comfortable and relaxed, during our sad loss, Stephen took the time and courtesy to go through what we wanted for our mother. Can’t thank Stephen enough.
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5 Fiona Smith 30th Oct 2019
We can’t speak highly enough of the care and attention we received from everyone involved. All staff were responsive, professional and respectful
Very impressed and we highly recommend -
5 Laura Russell 29th Oct 2019
Scotmid Funerals Coop, Liberton Brae, Edinburgh.
Our family had the devastating need to use a Funeral Directors for the sudden unexpected death of a family member with the body having to be Repatriated back to the UK from Spain. I made contact with Scotmid Funeral Coop on Liberton Brae, Edinburgh to see if they could deal with this. Allan Taylor was my first point of contact and I can honestly say his compassion and professionalism was excellent. He kept in contact with me throughout the Repatriation and the days beyond, which continued on for 5 weeks. He also assisted greatly with our decisions for our family members funeral. On the week leading up to the Funeral, Allan had planned Annual Leave and we were passed over to Victoria Jackson. Again, Victoria was compassionate and professional and she went above and beyond to console my mother when we spent some alone time with our family member. Victoria also sourced pink ties for Scotmid Staff to wear on the day of the Funeral as she knew this was our family members favourite colour and we would all be wearing pink. The Funeral was absolutely beautiful and really captured the essence of our loved one. The Humanist, Lisbeth Dick, delivered a beautiful compassionate Service which was extremely emotional, yet lovely to listen to as it was delivered so beautifully. It has been an extremely horrendous dark time in our lives yet Scotmid Funerals Coop done absolutely everything they could to make it that little bit easier for us.❤️❤️❤️