The Co-operative Funeralcare Coventry

198 reviews

The Co-operative Funeralcare Coventry

Latest Verified Reviews

Mark Roberts 17th Aug 2016

Kind , helpful excellent all round service I can't thank you enough 

Agnes Millerchip 12th Aug 2016

Every think went smoothly, you made things easy for me at this sad time your service was excellent,thank you. And Melanie Sopp was brilliant doing the service, thank you so much for your care and compassion ,

Karen Staton 31st Jul 2016

Mum's arrangements  were dealt with in such a kind caring manner.The staff were very helpful and thorough and we couldn't  have wished for better.

Reviews

Location

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Verified Reviews

Verified Reviews

  • 5 Mark Roberts 17th Aug 2016

    Kind , helpful excellent all round service I can't thank you enough 

    Darryl Smith replied
    Thank you for taking the time to post such positive feedback. Darryl Smith - General Manager
  • 5 Agnes Millerchip 12th Aug 2016

    Every think went smoothly, you made things easy for me at this sad time your service was excellent,thank you. And Melanie Sopp was brilliant doing the service, thank you so much for your care and compassion ,

    Darryl Smith replied
    Thank you for taking the time to post such positive comments, I am glad that we could be of service. Darryl Smith - General Manager
  • 5 Karen Staton 31st Jul 2016

    Mum's arrangements  were dealt with in such a kind caring manner.The staff were very helpful and thorough and we couldn't  have wished for better.

    Darryl Smith replied
    Thank you for the positive comments, I am glad that we could be of service and we greatly appreciate your feedback. Darryl Smith - General Manager
  • 5 Caterina Defeo 22nd Jul 2016

    Tom Stokes was excellent - so very thoughtful and considerate to our emotions due to the circumstances and emotional difficulties facing us. Thank you for your kind support, patience and understanding. Kind regards Caterina

    Darryl Smith replied
    Thank you for taking the time to give us such positive feedback - I know Tom will very much appreciate your kind words as well. Darryl Smith - General Manager
  • 5 Peter Morgan 21st Jul 2016

    From the moment we met Leslie we felt in safe hands nothing was too much trouble everything was explained in the finest detail. All our wishes were carried out to the letter and at such a difficult time for the family. I appreciate you have other families to deal with at the same time but we felt as if we were the main objective as I'm sure did they. Your legal department were also most helpful. On the day itself Claire made sure everything worked like clockwork. Special thanks must go to Leslie who conducted a beautiful service. It seems everything is being run by women these days if this is the standard long may it continue. Once again thank you. Peter Morgan.

    Darryl Smith replied
    Thank you Mr Morgan for taking the time to give us such positive feedback - I know all our colleagues will appreciate your kind words. Darryl Smith - General Manager
  • 5 Marie Elizabeth Morgan 15th Jul 2016

    I could not have asked for better service or support. I was guided right through the daunting procedure of arranging my  Father's funeral at a time when my head was in turmoil. Everything was perfectly planned from the order of church service and the orbituary in the paper to the instant appearance of giant umbrellas when there was a shower of rain on the day. Our funeral arranger, Rup not only led me through each part of the details step by step but was a sympathetic support leading up to and on the day of the funeral. Many thanks to The Co-Operative Funeral Care. I would not hesitate to recommend this company in the future. 

    Darryl Smith replied
    Thank you for taking the time to give us such positive feedback - I know Rup will very much appreciate your kind words as well. Darryl Smith - General Manager
  • 5 Ruth Reason 4th Jul 2016

    The care and understanding I received from the moment I walked into your office in Lower Holyhead Road - excellent. A very very sad occasion the funeral of my darling Gerald but I couldn't have asked for better help. Thank you. Ruth Reason.

    Darryl Smith replied
    Thank you for your kind comments, I am glad our colleagues could be of service to you and your family. Darryl Smith - General Manager
  • 5 Michelle Johnson 27th Jun 2016

    Thank you so much. Your service was excellent. Your staff were kind and professional the whole time. They made us feel cared for in a very difficult situation. We have always used the Co Op because of their good dervice . Once again many many thanks

    Darryl Smith replied
    Thank you Michelle for your kind words, I am glad we could be of service.
  • 5 Karen Bentley 25th Jun 2016

    Very respectful service. On the day the funeral director's were sensitive and thoughtful of our needs. The service they provided made a very emotional day easier to cope with.

    Darryl Smith replied
    Thank you for taking the time to let us know
  • 5 Lynn Stevens 20th Jun 2016

    Excellentl service, however was a long time to wait for the funeral itself.

    Darryl Smith replied
    Thank you for your review
  • 5 Andrew Pollard 18th Jun 2016

    A very caring and professional service throughout this sad time. Would highly recommended to anyone.  We were kept informed throughout. Many thanks 

    Darryl Smith replied
    Thank you very much for your comments.
  • 5 Hayley Keirle 16th Jun 2016

    Thank you so much you for everything

    Darryl Smith replied
    Thank you for your review
  • 5 Alexandra Roberts 3rd Jun 2016

    Perfect send off for my Mum xxx

    Darryl Smith replied
    Thank you, I am glad that we could be of service to you at this time. Darryl Smith - General Manager.
  • 5 Joan Riley 30th May 2016

    Excellent service - extremely helpful, nothing too much trouble in discussing deceased and family's wishes. Best Order of Service leaflets I have ever seen.

    Darryl Smith replied
    Thank you for taking the time to respond, I have passed on your kind comments to our colleagues
  • 5 Barbara Marsay 29th May 2016

    Nothing was too much trouble very kind and helpful and caring 

    Darryl Smith replied
    Thank you for taking the time to respond, I have passed on your kind comments to our colleagues
  • 5 Katie Jenkins 9th May 2016

    Big thank you was so happy with everything so happy my dad had lovley send off thank you Tom for all you did :)

    Darryl Smith replied
    Thank you for taking the time to respond, I have passed on your kind comments to Tom
  • 5 Valerie Shirley 1st May 2016

    Very impressed with Co Op Funeral Service. Tom was lovely and very good at his job. The service was spot on and appropriate for my nan. When I make my way to the pearly gates I will be more than happy for the Co Op to handle my affairs. Excellent service and very helpful. 

    Darryl Smith replied
    Thank you for taking the time to respond, I have passed on your kind comments to Tom
  • 5 Lewis Hall 30th Apr 2016

    Excellent service from everyone involved. The Rev. Melanie Sopp proved to be the ideal person to conduct the service. Well done! Lewis Hall.

  • 5 Christine Rathbone 28th Apr 2016

    Co-Op provided a caring,sensitive and efficient service at a difficult time. Everything we asked for was done without fuss. The whole event went off without a hitch and was as good as a funeral could be. 

  • 5 Pamela Dutfield 24th Apr 2016

    The service given, was exactly as I requested, and I cannot find fault. 

  • 5 David Power 24th Apr 2016

    I can not say how much they help to put me at ease with my Mothers funeral , everything was how we wanted it . They could not of done any more for us .

  • 4 Sue Bower 23rd Apr 2016

    Thank you all for everything. Especially Tom. Took a lot of worries away from the family. Every phone call made was polite and really helpful

  • 5 Stephen Nicholls 23rd Apr 2016

    all went very well even if it was years too early

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Latest Verified Reviews

Mark Roberts 17th Aug 2016

Kind , helpful excellent all round service I can't thank you enough 

Agnes Millerchip 12th Aug 2016

Every think went smoothly, you made things easy for me at this sad time your service was excellent,thank you. And Melanie Sopp was brilliant doing the service, thank you so much for your care and compassion ,

Karen Staton 31st Jul 2016

Mum's arrangements  were dealt with in such a kind caring manner.The staff were very helpful and thorough and we couldn't  have wished for better.

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