The Co-operative Funeralcare Coventry

198 reviews

The Co-operative Funeralcare Coventry

Latest Verified Reviews

Dianne Adams 13th Feb 2017

Excellent service and was helped every step of the way at a very traumatic and stressful time very much appreicated the calm approach and help and guidance

Vikki Simpson 13th Feb 2017

Incredibly professional at all times and treated the family in a dignified way during such a sad time

Michael Batchelor 6th Feb 2017

friendly very helpful,effiecent

Reviews

Location

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Verified Reviews

Verified Reviews

  • 5 Dianne Adams 13th Feb 2017

    Excellent service and was helped every step of the way at a very traumatic and stressful time very much appreicated the calm approach and help and guidance

    Darryl Smith replied
    Many thanks for your feedback, it is very much appreciated. Darryl Smith - General Manager.
  • 5 Vikki Simpson 13th Feb 2017

    Incredibly professional at all times and treated the family in a dignified way during such a sad time

    Darryl Smith replied
    Many thanks for your feedback, it is very much appreciated. Darryl Smith - General Manager.
  • 5 Michael Batchelor 6th Feb 2017

    friendly very helpful,effiecent

    Darryl Smith replied
    Thank you. Darryl Smith - General Manager
  • 5 John Tovey 6th Feb 2017

    The CO-OP as usual provided us with an excellent service. The information and help they gave helped to ease the burden on this sad occasion. We wish to thank all those involved.

    Darryl Smith replied
    Thank you for taking the time to leave such a positive review. Darryl Smith - General Manager
  • 5 Mark Luckman 28th Jan 2017

    An absolutely lovely service was given by Alan which was very personal and moving. Many thanks.

    Darryl Smith replied
    I am glad that we were able to help with and provide such a unique and personal tribute to Irene. Darryl Smith - General Manager.
  • 5 David Gibbs 21st Jan 2017

    The saddest of times for us at our Mum's funeral. She had so many plans and things she wanted to do, a real life force. Tear's flowed at the beginning of the service, but before the end of the service we had smiles, giggles and laugh's. John the Vicar who conducted the service was exceptional and all who attended our Mum's funeral said that the Vicar and the service was lovely. That is how it had to be for our Mum A big Thank You to you, it could not have been better

    Darryl Smith replied
    Thank you for your kind words Mr Gibbs, I am glad that we could be of service to you and your family at this difficult time. Darryl Smith - General Manager
  • 5 Simon Davies 17th Jan 2017

    We would like to say that we really appreciate the hard work and support you gave us in the planning and execution of Don’s funeral. Your advice was invaluable and we felt you went the extra mile to make sure that everything went smoothly and truly reflected the families wishes. We cannot fault the service you provided and the level of communication you provided right up until and after the funeral. We are so pleased with the way you made a very difficult process as smooth and pain-free as it could possibly be. All of the staff we dealt with are a real credit to the co-op funeral service. Thank you so much.

    Darryl Smith replied
    Thank you so much for your kind words, I am glad that we were able to make a difficult time just a bit easier. Darryl Smith - General Manager
  • 5 Alan Medcraft 10th Jan 2017

    can only say it was an excellent service from start to finish.

    Darryl Smith replied
    Thank you for your kind comments. Darryl Smith - General Manager.
  • 5 Pamela Mckenna 24th Dec 2016

    THEY COULD NOT HAVE BEEN ANY BETTER.THE RESPECT AND CONSIDERATION GIVEN TO MY MOTHER DORIS AND ALL OF HER FAMILY WAS SECOND TO NONE.RUP,ORGANISED EVERYTHING EXACTLY AS WE ALL WANTED.MANY THANKS .

    Darryl Smith replied
    Thank you so much for your kind words, I am glad that we could be of service. Darryl Smith - General Manager.
  • 5 Janet Dixon 10th Dec 2016

    My sisters and I were very pleased with everything to do with organising and carrying out the funeral for my mother. Everyone was kind, thoughtful and efficient. Thank you for such a professional service.

    Darryl Smith replied
    Miss Dixon, thank you for leaving such positive feedback, I am glad that we were able to be of service. Darryl Smith - General Manager.
  • 5 Dean Ward 10th Dec 2016

    Very dignified service, Tom listened to our wishes for our Mothers funeral and arranged exactly what we wanted. Thank you so much. 

    Darryl Smith replied
    Thank you Mr Ward, I will pass on your kind comments to Tom. Darryl Smith - General Manager.
  • 5 Lynne Rose 6th Dec 2016

    They could not have been more helpful or compassionate. Followed our wishes to the letter. Thank you all very much. Rose family x

    Darryl Smith replied
    Dear Mrs Rose, thank you for taking the time to let us know that everything went well - we greatly appreciate your feedback. Darryl Smith - General Manager
  • 5 Craig Edwards 22nd Nov 2016

    The service received was excellent throughout.

    Darryl Smith replied
    Thank you very much for your positive feedback, it is much appreciated. Darryl Smith - General Manager.
  • 5 Philip Scarle 21st Nov 2016

    Excellent service thank you very much.

    Darryl Smith replied
    Thank you very much for your feedback, it is very much appreciated. Darryl Smith - General Manager.
  • 4 Carol Adams 20th Nov 2016

    Very helpful and reliable at a very sad time .

    Darryl Smith replied
    Thank you very much for your feedback, it is very much appreciated. Darryl Smith - General Manager.
  • 5 Lesley Moeller 1st Nov 2016

    Very professional service.

    Darryl Smith replied
    Thank you Mrs Moeller, as per our conversation today if you need any further information with regards to memorialisation options please do not hesitate to contact us. Darryl Smith - General Manager
  • 5 Pauline Cutler 25th Oct 2016

    I was pleased with everything you arranged. Sharon was very helpful and guided me through the maze of things I needed which I had not thought about. The coffin was fantastic, everyone loved it, and Jackie made the service great. I am pleased about the arrangements with Colin's ashes. I thank you for making a sad day one of happiness. Colin was released from his pain and it was a good service. Everyone has told me how much they enjoyed it which is unusual as it is normally a very upsetting occasion.

    Darryl Smith replied
    Thank you so much for your feedback, it is very heartening to hear that our colleagues were able to help you plan a truly unique service for your loved one. Darryl Smith - General Manager
  • 5 Brenda Michel 10th Oct 2016

    We can not speak highly enough of the excellent service that we received from the Coop Funeral Care and everyone attending the service of Basil agreed with us.With many thanks from the family.

    Darryl Smith replied
    Thank you so much for your kind words, I am truly glad that we could be of service. Darryl Smith - General Manager
  • 5 Craig Davenport 7th Oct 2016

    We met Sharon, the Funeral Organiser, who advised us of the date and time of the cremation. We also discussed travel arrangements and the practicalities of the service. We were contacted by a Humanist Minister, Jackie, who visited us to discuss our choice of music and the tribute to the dearly departed. On the day the funeral cortege turned up on time and we were treated courteously and with respect at all times. We were transported back home afterwards.

    Darryl Smith replied
    Thank you for your comments. Darryl Smith - General Manager
  • 5 Martin Brown 5th Oct 2016

    Co-operative Funeralcare Coventry provided a very professional service to my family at a time of loss. They are thorough and prompt in their work but carried out their role with understanding.

    Darryl Smith replied
    Mr Brown I am glad that we were able to help arrange a fitting tribute. Darryl Smith - General Manager
  • 5 Judith Mann 5th Oct 2016

    We the family cannot praise them enough for their support & care. Outstanding. Thank you.

    Darryl Smith replied
    Thank you so much for your kind comments, I am glad that we were able to help you and your family. Darryl Smith - General Manager
  • 5 Pat Watson 19th Sep 2016

    The family of the late Joan Cockayne were very grateful for the way in which the whole funeral was conducted. The whole family were treated sensitively and nothing was left to chance. The timing was spot on and it was all we hoped it would be. Thank you to the staff of Cooperative Funeral Service

    Darryl Smith replied
    Thank you so much for your kind comments, they are very much appreciated. Darryl Smith - General Manager
  • 5 Lyn Stafford 13th Sep 2016

    Everyone was amazing and nothing was too much for them. Thank you all so much.

    Darryl Smith replied
    Thank you for your kind comments. Darryl Smith - General Manager
  • 5 Carole Wood 9th Sep 2016

    My Dad's funeral was lovely, all helped by the way he was cared for while in the hands of the staff at Holyhead Rd. We were looked after as a family with kindness and compassion. Couldn't have hoped for more

    Darryl Smith replied
    Thank you so much for taking the time to record your thanks, I know that our colleagues at Lower Holyhead Road will be very grateful. Darryl Smith - General Manager
  • 5 Derek Lee 4th Sep 2016

    Excellent service and courtesy. Cannot fault a single thing. I would recommend your service to anyone. Thank you.

    Darryl Smith replied
    Thank you for your kind comments. Darryl Smith - General Manager

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Latest Verified Reviews

Dianne Adams 13th Feb 2017

Excellent service and was helped every step of the way at a very traumatic and stressful time very much appreicated the calm approach and help and guidance

Vikki Simpson 13th Feb 2017

Incredibly professional at all times and treated the family in a dignified way during such a sad time

Michael Batchelor 6th Feb 2017

friendly very helpful,effiecent

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