The Co-operative Funeralcare Coventry

198 reviews

The Co-operative Funeralcare Coventry

Latest Verified Reviews

Keith Riach 23rd Oct 2018

Kind, considerate and very helpful. The flowers were beautiful. We were treated with respect at all times

Helen Kear 20th Oct 2018

Thank you for your assistance with answering questions at a very difficult time. Helen and family.

Marina Murkovic 16th Oct 2018

Once again all I can say is a very big thank you to our Funeral Director Nadine. I would only entrust her with the arrangements for dads funeral because she arranged mums funeral 3 months ago. Another lady i dealt with was Lesley and she was also lovely, gentle and caring. Everything was perfect. What more can I say? I felt as if they cared about the whole occassion. You could feel how personal it became to them. Thank you to you all. Xx

Reviews

Location

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Verified Reviews

Verified Reviews

  • 5 Keith Riach 23rd Oct 2018

    Kind, considerate and very helpful. The flowers were beautiful. We were treated with respect at all times

    Darryl Smith replied
    Thank you so much, I know my colleagues at Lower Holyhead Road will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Helen Kear 20th Oct 2018

    Thank you for your assistance with answering questions at a very difficult time. Helen and family.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Marina Murkovic 16th Oct 2018

    Once again all I can say is a very big thank you to our Funeral Director Nadine. I would only entrust her with the arrangements for dads funeral because she arranged mums funeral 3 months ago. Another lady i dealt with was Lesley and she was also lovely, gentle and caring. Everything was perfect. What more can I say? I felt as if they cared about the whole occassion. You could feel how personal it became to them. Thank you to you all. Xx

    Darryl Smith replied
    Thank you for your kind words Marina, they are very much appreciated and I am glad that our colleagues Nadine and Lesley were able to be of help. Darryl Smith - General Manager.
  • 5 Alan McGrory 13th Oct 2018

    Adele our funeral director was a star. Couldn't have been more helpful. Highly recommended

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 George Brian Martin 10th Oct 2018

    You Representatives all did their selves proud during our organising period. From Sharron during the booking process through to Joy at the finale. Melanie who conducted the service was outstanding. We have used You to Bury My Gran, Mother, Father, My Wife's Father, Now unfortunately My Wife as well as a dear Friend who We had Power of Attorney for and never had a complaint.

    Darryl Smith replied
    Mr Martin thank you so much for your glowing testimonial, I am so glad that Sharon, Joy and our colleagues at Coventry were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 4 Barbara June Molloy 9th Oct 2018

    Kind caring service,at a very sad time.Thank you.

    Darryl Smith replied
    Thank you so much Barbara, I know my colleagues at Coventry will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Joanna Cullimore 7th Oct 2018

    I cannot rate the Team highly enough. At a desperately sad time for me with the sudden death of my Mother. The team at Lower Holyhead Road took complete control We're very effecient and we're very kind in some very difficult days for me...I hope I don't have to use them again any time soon but would without hesitation and highly recommend their service.

    Darryl Smith replied
    Joanna your words of praise for our colleagues at Lower Holyhead Road, Coventry are greatly appreciated, I am truly glad that we were able to help you through this difficult time. Darryl Smith - General Manager.
  • 5 Frank Smith 1st Oct 2018

    The whole service was professional and yet personal. The Cooperative Funeral Care Coventry made the day bearable. I would like to thank Lesley who guided us through the whole process, her patience and attention to detail was second to none. We were very pleased with the service, understanding, the staff on the day were wonderful, the Minister, Melanie - whose thoughtfulness was outstanding, the cars and the care.

    Darryl Smith replied
    Thank you for your kind words Frank, they are very much appreciated and I am glad that our colleague Lesley was able to be of help. Darryl Smith - General Manager.
  • 5 Philip Ian Leavesley 29th Sep 2018

    We received a friendly, caring and thoroughly professional service from Co-operative Funeralcare Coventry. Nothing was a problem, and all of our requests were treated in a helpful, and sensitive, manner.

    Darryl Smith replied
    Mr Leavesley it was a privilege to be able to serve you and your family at this difficult time and we are all grateful for your kind words. Darryl Smith - General Manager.
  • 5 Julie Ann Cheshire 28th Sep 2018

    Fantastic service, very friendly and professional.  The funeral went off without a hitch.  All we had to do was get on the cars. 

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review, your comments are very much appreciated by us all. Once again thank you. Darryl Smith - General Manager
  • 5 Kathleen Hill 18th Sep 2018

    My family thought the whole service from start to finish,in particular the actual ceremony itself was conducted in the most professional,caring and courteous way we could have imagined. Thank you to all the co op staff involved and a particular thankyou to Melony Sopp.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Lorriane Thompson 16th Sep 2018

    So helpful and professional

    Darryl Smith replied
    Thank you. Darryl Smith – General Manager.
  • 5 Jeanette Lindon 14th Sep 2018

    Caring, compassionate, professional and so supportive. 

  • 5 John Bromfield 10th Sep 2018

    Everything done as we wanted and as you advised. thanks for your help, much appreciated.

    Darryl Smith replied
    John thank you so much for your testimonial, I am glad that my colleagues at Coventry were able to provide a unique tribute for you and your. Darryl Smith – General Manager.
  • 5 Veronica Taylor 8th Sep 2018

    Amazing and faultless completely professional and very caring and sensitive in their application highly recommend.

    Darryl Smith replied
    Thank you for your kind words Veronica, they are very much appreciated and I am glad that our colleagues at Lower Holyhead Road, Coventry were able to be of service. Darryl Smith - General Manager.
  • 5 Jenny Smith 8th Sep 2018

    Excellent service from start to finish ,very professional throughout and all staff were very friendly compassionate at such a difficult time .

    Darryl Smith replied
    Thank you Jenny, I am glad that we were able to be of service. Darryl Smith - General Manager.
  • 5 Stephen Lewis 28th Aug 2018

    Excellent service from start to finish 

    Darryl Smith replied
    Thank you, I am glad that we were able to be of service. Darryl Smith - General Manager.
  • 5 Anita Jayne Roden 26th Aug 2018

    The service provided by The Co-operative Funeralcare, Coventry was exemplary. The kindness, professionalism, efficiency and reassurance shown by all of the staff I dealt with there, made an incredibly sad and difficult process much easier to deal with. I would recommend the services of the Co-operative Funeralcare, Coventry without hesitation. They just take care of everything at a time when empathy and totally reliable support is most needed!!! Anita

    Darryl Smith replied
    Anita thank you so much for taking the time to share your experience and leave such positive feedback it is very much appreciated. Darryl Smith – General Manager.
  • 5 Mark Riley 21st Aug 2018

    I would like to personally thank Tom and his team for their support and guidance at this difficult time making things go smoothly up to and on the day I would recommend their services to anybody. 

    Darryl Smith replied
    Mark your words of praise for Tom are greatly appreciated, I am truly glad that we were able to help you and your family through this difficult time. Darryl Smith - General Manager.
  • 5 Peter Stevenson 20th Aug 2018

    Tom and his team provided us with all we anticipated.

    Darryl Smith replied
    Peter thank you for your kind words, I am glad Tom and our colleagues were able to be of service to you. Darryl Smith - General Manager
  • 5 Michelle Begley 4th Aug 2018

    Joy was absolutely amazing - so kind and caring and couldn’t do enough to help me with all my needs. The overall feeling you get when you walk in is one of calming - welcoming, openness and friendlyness - brilliant. Everyone else I met or spoke with (Tom & Sharon) were great too I couldn’t recommend them enough. Their service is one of quality and meeting all their client needs - I can’t thank them enough.

    Darryl Smith replied
    Michelle thank you so much for your glowing testimonial, I am so glad that Joy and her colleagues at Lower Holyhead Road, Coventry were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Lynette McIntyre 30th Jul 2018

    We could not fault the service we received from the staff at this difficult time. They were all kind caring, very supportive and professional. Thank you very much. 

    Darryl Smith replied
    Thank you so much for your kind words Lynette, I am glad our colleagues were able to help you. Darryl Smith - General Manager
  • 5 V. S. 29th Jul 2018

    I have been deeply helped by the genuine professional and empathic services of the Coventry Heart of England funeral co-op.  Many thanks, V.S.

    Darryl Smith replied
    Thank you for your kind words, I am glad our colleagues were able to help you. Darryl Smith - General Manager
  • 5 Diane Salmon 28th Jul 2018

    Everything went very smoothly from start to finish. All extremely helpful at all times. Would highly recommend your services.

    Darryl Smith replied
    Thank you so much, we all appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Lily Vallely 27th Jul 2018

    The service was outstanding. Everything was taken care of and dealt with professionally. Now I know why my mum has always used the Co-op and I definitely will in the future. Requested Jaguar cars and they sourced at no extra cost.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Keith Riach 23rd Oct 2018

Kind, considerate and very helpful. The flowers were beautiful. We were treated with respect at all times

Helen Kear 20th Oct 2018

Thank you for your assistance with answering questions at a very difficult time. Helen and family.

Marina Murkovic 16th Oct 2018

Once again all I can say is a very big thank you to our Funeral Director Nadine. I would only entrust her with the arrangements for dads funeral because she arranged mums funeral 3 months ago. Another lady i dealt with was Lesley and she was also lovely, gentle and caring. Everything was perfect. What more can I say? I felt as if they cared about the whole occassion. You could feel how personal it became to them. Thank you to you all. Xx

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Update

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