The Co-operative Funeralcare Coventry

198 reviews

Latest Verified Reviews

Bruce Settle 11th Mar 2019

We were very happy with the service we recieved, the funeral planner, Lesley, was very helpful and we were not rushed in anyway. On the day the staff were attentive, friendly and respectful, thank you.

Mary McLaughlin 7th Mar 2019

Duties carried out very well. One of the family mourners became ill and the staff were very helpful and considerate.

Joy Morley 21st Feb 2019

So pleased with the excellent service we received. Staff were most helpful with suggestions regarding the service and very accommodating towards our thoughts and ideas at such a difficult time.

Reviews

Location

11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

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About Us

The Co-operative Funeralcare Coventry is a funeral director in West Midlands.

The Co-operative Funeralcare Coventry is not a member of Funeral Guide, so we cannot show up-to-date pricing or service information.

Please click on one of the funeral directors below who are members.

Verified Reviews

Verified Reviews

  • 5 Bruce Settle 11th Mar 2019

    We were very happy with the service we recieved, the funeral planner, Lesley, was very helpful and we were not rushed in anyway. On the day the staff were attentive, friendly and respectful, thank you.

    Darryl Smith replied
    Thank you for your kind words Bruce, they are very much appreciated and I am glad that our colleague Lesley was able to be of help.
    Darryl Smith - General Manager.
  • 5 Mary McLaughlin 7th Mar 2019

    Duties carried out very well. One of the family mourners became ill and the staff were very helpful and considerate.

    Darryl Smith replied
    Thank you for you Mary, I am glad we could be of service. Darryl Smith - General Manager.
  • 5 Joy Morley 21st Feb 2019

    So pleased with the excellent service we received. Staff were most helpful with suggestions regarding the service and very accommodating towards our thoughts and ideas at such a difficult time.

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review, your comments are very much appreciated by us all. Once again thank you.
    Darryl Smith - General Manager
  • 5 Stephen Wallman-Durrant 18th Feb 2019

    First class in all respects

    Darryl Smith replied
    Thank you.
    Darryl Smith – General Manager.
  • 4 Martin Cooper 15th Feb 2019

    The Co-operative Funeral service was very good, from start to finish. Everyone was very helpful and considerate. The planning went smoothly nothing was to much trouble. The service itself reflected exactly what we wanted.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Susan Green 9th Feb 2019

    We cannot thank Heart of England funeral care enough for the support given at such a difficult time. A special thanks to Lesley who advised us when we needed it and gave us the space and time to make the right choices. Your help meant that mum had the special send off that she deserved and helped us to say goodbye in a manner that will always give us comfort. Thank you again.

    Darryl Smith replied
    Thank you for your kind words, I am glad our colleagues were able to help you.
    Darryl Smith - General Manager
  • 5 Lynda Warwicker 2nd Feb 2019

    Everyone was amazing and very professional.

    They helped and advised to ensure everything was perfect and gave us one less thing to worry about at a very difficult time.

    Thank you so much x

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.
    Darryl Smith – General Manager.
  • 5 Ann Jakeman 1st Feb 2019

    It was an excellent day the services provided by the Coventry Co-op Funeral care were of a very high standard and every one remarked on the service its self a fitting tribute to my partner Roger John Crees A sad occasion made easier Thank you

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.
    Darryl Smith – General Manager.
  • 5 Sheila French 28th Jan 2019

    Very satisfied with all the help I recieved

    Darryl Smith replied
    I am glad that we looked after you well Sheila.
    Darryl Smith - General Manager
  • 5 Alison Clarke 20th Jan 2019

    Excellent compassionate service

    Darryl Smith replied
    Thank you Alison, I am glad that we were able to be of service.
    Darryl Smith - General Manager.
  • 5 Christine Horton 14th Jan 2019

    All aspects of service excellent

    Darryl Smith replied
    Thank you Christine.
    Darryl Smith – General Manager.
  • 5 Richard Bufton 11th Jan 2019

    From the start of my mothers death until the end of the funeral the staff were excellent. Leslie organising and carry out our wishes then Tom with his men were brilliant on the day.

    We thank you all for making a sad day into a happy bearable day.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Mark Lovelock 7th Jan 2019

    A professional service at a stressful time for relatives of the bereaved. The service provided went smoothly . The staff were both helpful and caring in the way they conducted themselves. The cars were lovely and well presented. The flowers were beautiful and just as we had ordered. Thank-you all for your services.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Michael White 24th Dec 2018

    Very professional and courteous service was provided. The whole process has been very well managed, and there were no glitches on the day. Big thank you to Lesley Woodcock at Lower Holyhead Road branch in Coventry.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.
    Darryl Smith – General Manager.
  • 5 Claire Harrison 23rd Dec 2018

    Tom was lovely and caring we couldn't have asked for a better day for dad Mel was amazing with the service. All caring and efficient the whole service went exactly how we wished.
    We as a family would highly recommend the co-op to anyone who will need your service. Thank you xx

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 David Brian Stretton 11th Dec 2018

    The service that you provided was excellent, from the minute we walked into your funeral care office to make arrangements for my mothers funeral and explaining everything to us, arranging the minister,and transporting her body to the crematorium was first class.Thank for all that you did.

    David Stretton
    6 Withins Avenue
    Radcliffe
    Manchester
    M26-2XB
     

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Wayne Anthony Faulkner 9th Dec 2018

    Very professional and caring support with all aspects of our dad's funeral arrangements .special thank you to Sharon and mervin Roberts for the service he captured our dad's life in full .

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated.
    Darryl Smith – General Manager.
  • 5 Eugene Dixon 5th Dec 2018

    Staff are compassionate and sympathetic. Every thing was done professionally. The website was very good to. I would definitely recommend to my friends

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Geoffrey Crabtree 26th Nov 2018

    Excellent service from everyone involved. It made my Mum's passing much more bearable. Thank you.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Lisa Hastings 20th Nov 2018

    The care and consideration you showed my family is second to none. Thank you very much.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments.
    Darryl Smith – General Manager.
  • 5 Fay Little 11th Nov 2018

    Nadine was very helpful through out everything during this sad time and we thank you

    Darryl Smith replied
    Fay your words of praise for Nadine are greatly appreciated, I am truly glad that we were able to help you through this difficult time.
    Darryl Smith - General Manager.
  • 5 Karen Beale 5th Nov 2018

    Very professional and supportive thanks Joy xxx

    Darryl Smith replied
    Karen your feedback is greatly appreciated, thank you for taking the time.
    Darryl Smith - General Manager
  • 5 Laurence George Nixon 29th Oct 2018

    The Co-operative Funeralcare Coventry were excellent in every respect.  They helped with every aspect of the planning such as timings at the crematorium; finding a friendly minister (we are not a church-going family); producing order of service etc.  We chose flowers, music, hymns, photographs etc.  They kept us informed of what was happening and invited us to keep in contact if we needed more help or information.  Everything came together very well on the day.  Everyone present complimented the manner in which things were organised.  On top of this, close family live in Telford and the funeral was in Coventry, but that didn't present any obstacle.  The Co-op ensured that what could have been quite a traumatic or difficult time felt good on the day.  I would warmly recommend them to others.

    Darryl Smith replied
    Mr Nixon receiving such a glowing testimonial as this from a client family is one of the most worthwhile outcomes from arranging and conducting a funeral for us. Knowing that we have helped a client family through a difficult time is a tremendous reward.

    We are all very grateful that you have taken the time to share your experiences of our service and I am sure it will be a great help for other families looking for a reputable funeral director to help them through a difficult time to see a review such as yours, knowing that there are people out there that can help them through this very sad time.

    Darryl Smith - General Manager.
  • 5 Kathleen Ann Button 27th Oct 2018

    The co op funeral service was excellent. The reception of us at the office was very compassionate and Sharon was very understanding and caring. The funeral itself was perfect and exactly as my mum would have wanted. Tom who looked after us on the day was also very professional and caring also. The co op also organised a minister to oversee the day, Mervyn who also acted with greater dignity and care. We could not have envisioned that the entire sad event could have been better. Thank you.

    Darryl Smith replied
    Kathleen thank you for your glowing testimonial, I am so glad that Sharon, Tom and our colleagues in Coventry were able to provide a unique tribute for you and your family at this time.

    Darryl Smith – General Manager.
  • 5 Jacqueline Smith 26th Oct 2018

    The Co-Op Funeral Care were very professional with my Dads funeral from start to finish. Tom was very understanding when I was stuck in Spain when Dad passed and arranged for Mum and my Brother to go and make the arrangements on a pre-paid funeral plan. Adele was a lovely lady who made sure the day went as well as these things can go. On the day it was well organised and they made sure everything went smoothly. We, as a family could not fault a thing. Dad would have been pleased with the send off he had. Would recommend to others. Liked the funeral zone aspect where people could donate to the charity and also leave candles, messages etc. Lovely touch.

    Thank you for making such a difficult time more bearable for all of us.

    Regards

    Jackie Smith

    Darryl Smith replied
    Jacqueline thank you so much for your glowing testimonial, I am so glad that Adele and her colleagues were able to provide a unique tribute for you and your family at such a sad time.
    Darryl Smith – General Manager.

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Open map

Latest Verified Reviews

Bruce Settle 11th Mar 2019

We were very happy with the service we recieved, the funeral planner, Lesley, was very helpful and we were not rushed in anyway. On the day the staff were attentive, friendly and respectful, thank you.

Mary McLaughlin 7th Mar 2019

Duties carried out very well. One of the family mourners became ill and the staff were very helpful and considerate.

Joy Morley 21st Feb 2019

So pleased with the excellent service we received. Staff were most helpful with suggestions regarding the service and very accommodating towards our thoughts and ideas at such a difficult time.

Reviews
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