The Co-operative Funeralcare Ansty Road

205 reviews

The Co-operative Funeralcare Ansty Road

Latest Verified Reviews

Kevin Pratley 30th Mar 2019

From the first moment we chose the Co-op to take care of dad's funeral, they were excellent from the first contact right through to the day of the funeral, ensuring that despite mum's grief, she felt cared for and respected. Thank You.

George Greig 30th Mar 2019

the service i received was outstanding would fully recommend the co op funeral care at ansty road.kind regards mr greig

Gina Harrison 24th Mar 2019

The only thing that I think should have happened, when we meet Allison for the first time she never said sorry for your loss, but everything else has been excellent. Thank to your wonderful team for everything.

Reviews

Location

Address
184 Ansty Road
Wyken
West Midlands
CV2 3EX

Verified Reviews

Verified Reviews

  • 5 Kevin Pratley 30th Mar 2019

    From the first moment we chose the Co-op to take care of dad's funeral, they were excellent from the first contact right through to the day of the funeral, ensuring that despite mum's grief, she felt cared for and respected. Thank You.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 George Greig 30th Mar 2019

    the service i received was outstanding would fully recommend the co op funeral care at ansty road.kind regards mr greig

    Darryl Smith replied
    Thank you Mr Greig. Darryl Smith – General Manager.
  • 4 Gina Harrison 24th Mar 2019

    The only thing that I think should have happened, when we meet Allison for the first time she never said sorry for your loss, but everything else has been excellent. Thank to your wonderful team for everything.

    Darryl Smith replied
    Thanks Gina, we fully understand the loss of a loved one is an extremely sensitive time for the families we are privileged to serve, therefore I am sorry if Alison did not express this at the time of making the funeral arrangements. We strive to provide the best levels of service possible and we sincerely thank you for taking the time to leave us your feedback. Best wishes, Darryl Smith – General Manager
  • 5 Teresa Burke 20th Mar 2019

    Nadine made a very difficult time bearable by being so kind, patient and understanding. All the staff that I had any contact with were always polite, caring and very professional. This is the fourth time that my family have used the Co-op funeral services, and we would not hesitate to recommend you and use your services in the future. I'd like to say thank-you to Nadine and all of the Co-op funeral staff that were apart of my sisters funeral on Saturday 16th March 2019. Nadine was right in that Mervyn Roberts was the right choice

    Darryl Smith replied
    Teresa thank you so much for your glowing testimonial, I am so glad that Nadine and her colleagues at Ansty Road, Coventry were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Barry Robinson 19th Mar 2019

    Went to the coop with mum fourteen weeks ago. Very caring and professional 

    Darryl Smith replied
    Thank you for your kind words Barry, I am glad our colleagues were able to help you. Darryl Smith - General Manager
  • 5 Zoey Lismore 13th Mar 2019

    Excellent service from the co-op, we have used them several times and will continue, they treat everyone with dignity and respect and are 100% professionals 

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Pearl Howells 10th Mar 2019

    I was so pleased With the way it was all done you done my nephew proud and me many thanks I will be up soon with a thank you card and gifts x god bless you all once again thank you .. pearl Howells 

    Darryl Smith replied
    Your feedback is greatly appreciated, thank you for taking the time. Darryl Smith - General Manager
  • 5 Shirley Carvell 4th Mar 2019

    Excellent everyone was very kind thank you 

    Darryl Smith replied
    Thank you Shirley your kind comments. Darryl Smith - General Manager.
  • 5 Donna Cosgrove 2nd Mar 2019

    Ansty rd co-operative funerals were so very pleasant and helpful my Auntie Ann who buried her partner was very happy and has told me she will be using them for the future if she needs it and wants her children to use them for her own!! So we were all extremely satisfied with their service many thanks. 

    Darryl Smith replied
    Thank you Donna for taking the time to leave us such positive comments on behalf of Aunty Ann.I am glad that my colleagues could be of service. Darryl Smith - General Manager.
  • 5 Donna Wilson 20th Feb 2019

    From the day we walked in to enquire about funeral to the final day of dads funeral.  The co-op funeral on Ansty road. Was absolutely amazing.  A lovely lady called Nadine,served us from day 1. Absolutely amazing friendly helpful lady.  She has been the best.  Me and my mum could not of done this without Nadine. I cannot praise her enough. Nothing,and I mean nothing was ever to much trouble. She put herself out 101% to give us what we wanted.  Always had a beautiful smile on her face. And on the day of dads funeral.  Wow. She looked amazing.  So very smart and professional. She did my dad proud. And I want the co-op funeral to know she is a CREDIT to your company.  Thank you nadine. For everything you done to make my dads journey the best.  I will miss seeing you xxx

    Darryl Smith replied
    Donna thank you so much for your glowing testimonial, I am so glad that Nadine and her colleagues at Ansty Road were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Susan Rowe 18th Feb 2019

    Excellent service. Adele very helpful. We couldn't have done it without her. Would highly recommend.

    Darryl Smith replied
    Thank you so much, I know Adele will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Pamela Solloway 22nd Jan 2019

    Helpful and caring.

    Darryl Smith replied
    Thank you Pamela, I am glad that we were able to be of service. Darryl Smith - General Manager.
  • 5 Geraldine Baker 18th Jan 2019

    Apart from the delay in mum being transferred from Foleshill to Ansty Road, she should have been there on the 2nd of January but was not transferred until the 3rd, the service was excellent. The staff were kind and sensitive and treated mum and the family with dignity. The funeral itself was very smooth again with kind, respectful staff. Thank you.

    Darryl Smith replied
    Geraldine it was a privilege to be able to serve you and your family at this difficult time and we are all grateful for your kind words, but I must apologise for any additional distress caused by the delay in transferring Mum to Ansty Road. Darryl Smith - General Manager.
  • 5 Michelle Manojlovic 1st Dec 2018

    Very professional thoughtful caring people,made a sad day bearable

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Barry Robinson 24th Nov 2018

    Adele was very professional. We could have not had better service 

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Jim Pargetor 12th Nov 2018

    Couldn't fault the service we received. My mother's funeral went with dignity and compassion. A special thank you to Nadine and the limo driver who were lovely people.

    Darryl Smith replied
    Thank you for your kind words Jim, they are very much appreciated and I am glad that Nadine and our colleague were able to be of help. Darryl Smith - General Manager.
  • 5 Paul Smith 7th Nov 2018

    This is the third occasion in just over 12 months when I have needed to use the services of Co-operative Funeralcare, Ansty Rd, Coventry and yet again they have not let me down. On this occasion, for the first time, the family member died at home. The two gentlemen who came to the house very early in the morning were so attentive to our feelings and took such care whilst removing the body. Nadine and Adele were organised and caring as always, even though they are working temporarily from a portacabin whilst their premises are being refurbished. Nadine and all the men were very supportive on the day of the funeral and set just the right tone. I would not hesitate to recommend them to friends dealing with a bereavement.

    Darryl Smith replied
    Dear Paul - receiving such a glowing testimonial as this from a client family is one of the most worthwhile outcomes from arranging and conducting a funeral for us. Knowing that we have helped a client family through a difficult time is a tremendous reward. To be able to help on three separate occasions in quick succession is rare but a true testimony that you felt comfortable in our handling of the arrangements, for which we are extremely grateful. Darryl Smith - General Manager.
  • 5 Jackie Satchwell 6th Nov 2018

    We had no idea where to start, Nadine and Adele from Ansty Road Branch were brilliant, very caring and advised us every step of the way. Claire, from Holyhead Road Branch was exactly the same, caring and professional and they all attended to our needs. We were very well looked after, every request was attended to.. On behalf of my mum and Jacks two daughters we cannot thank you enough. You made a very stressful and sad time easier. Xx

    Darryl Smith replied
    Jackie your words of praise for Nadine and Claire are greatly appreciated, I am truly glad that we were able to help you all through this difficult time. Darryl Smith - General Manager.
  • 5 Julie Fairbrother 28th Oct 2018

    Exceptional service. Compassionate, knowledgeable & helpful staff during our sad time. Thank you Nadine & Adele.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Caroline Hobday 21st Oct 2018

    Hi sorry its a little late, on behalf of Fiona Smith and myself I would just like to say thank you for the way Sid's funeral was organised. Very nice sincere staff and very helpful too Best regards Caroline Hobday

    Darryl Smith replied
    Thank you Caroline for your kind words, we really appreciate you taking the time to share your comments regardless of timescales. Darryl Smith – General Manager.
  • 5 Jean White 3rd Oct 2018

    Many thanks to Nadine at Ansty Road branch and all staff, made a very difficult time much easier.

    Darryl Smith replied
    Jean your words of praise for Nadine are greatly appreciated, I am truly glad that we were able to help you through this difficult time. Darryl Smith - General Manager.
  • 5 Diana Ricketts-Tanner 10th Sep 2018

    Extremely helpful and very kind. Very supportive on the day.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Maureen Smith 31st Aug 2018

    Our thanks to the co-operative funeral directors for the care and respect of mum, the consideration and support to the family. To the staff involved Nadine from Ansty Road, Claire from Kempas Highway and supporting staff cannot thank you enough.

    Darryl Smith replied
    Maureen thank you so much for your glowing testimonial, I am so glad that Nadine and Claire were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Nigel Bradford 27th Aug 2018

    Very good service, easy to deal with. Highly recommended.

    Darryl Smith replied
    Thank you Sir, I am glad that we were able to be of service. Darryl Smith - General Manager.
  • 5 Roger Cairns 20th Aug 2018

    Thank you all at the a Co op funeral service for taking care of my family and me. It was a very special day and you made it beautiful. 

    Darryl Smith replied
    Thank you for your kind words Roger, they are very much appreciated and I am glad that our colleagues at Ansty Road, Coventry were able to be of help. Darryl Smith - General Manager.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
184 Ansty Road
Wyken
West Midlands
CV2 3EX

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Kevin Pratley 30th Mar 2019

From the first moment we chose the Co-op to take care of dad's funeral, they were excellent from the first contact right through to the day of the funeral, ensuring that despite mum's grief, she felt cared for and respected. Thank You.

George Greig 30th Mar 2019

the service i received was outstanding would fully recommend the co op funeral care at ansty road.kind regards mr greig

Gina Harrison 24th Mar 2019

The only thing that I think should have happened, when we meet Allison for the first time she never said sorry for your loss, but everything else has been excellent. Thank to your wonderful team for everything.

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