Walton on Thames Funeralcare

24 reviews

Walton on Thames Funeralcare is an ethical and member owned funeral director, serving bereaved families in Walton on Thames and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Brian Boxall 26th Feb 2024

Very polite and professional

Claudine Francis 6th Feb 2024

Horribly inept, negligent and unprofessional people and service. Twice the GP made an appointment to view the body, by pre-arranged appointment, and BOTH TIMES the business was closed and there was nobody there to meet him. What a dreadful waste of a GP's time! Then the funeral home lost the body which was moved on multiple occasions (why???!). The cremated remains were finally located 1.5 hours/two counties away. I have zero confidence that these are indeed the ashes of my loved one. Do you have any idea how that feels?

Mary Davis-Stiff 15th Jan 2024

Dale was excellent and very caring. The celebrant she sourced helped with the service and was very empathic I can’t recommend CO OP Walton funeral care  highly enough

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

1D High Street
Walton-on-Thames
Surrey
KT12 1DG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01932 629942

About Us

Walton on Thames Funeralcare is an ethical, member-owned funeral director in Surrey. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Walton on Thames Funeralcare can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Walton on Thames funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Walton on Thames, Walton on Thames Funeralcare take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Walton on Thames Funeralcare in Surrey is open from 10:00 - 14:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Walton on Thames Funeralcare today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Brian Boxall 26th Feb 2024

    Very polite and professional

  • 1 Claudine Francis 6th Feb 2024

    Horribly inept, negligent and unprofessional people and service.
    Twice the GP made an appointment to view the body, by pre-arranged appointment, and BOTH TIMES the business was closed and there was nobody there to meet him. What a dreadful waste of a GP's time!
    Then the funeral home lost the body which was moved on multiple occasions (why???!). The cremated remains were finally located 1.5 hours/two counties away. I have zero confidence that these are indeed the ashes of my loved one. Do you have any idea how that feels?

  • 5 Mary Davis-Stiff 15th Jan 2024

    Dale was excellent and very caring. The celebrant she sourced helped with the service and was very empathic
    I can’t recommend CO OP Walton funeral care  highly enough

  • 5 Graham Woolgar 11th Dec 2023

    In my view everything was very well organised. Communication was good and comprehensive. I only had to deal with three people. Dayle as the overall co-ordinator, Anita, the celebrant and Peter who did a last minute check on details of the service two days before the funeral. All played their part well and the service went off without a hitch. My thanks go to them all.

  • 5 Michael Newman 21st Nov 2023

    From the beginning to end Coop Walton  on Thames have been excellent.
    Dayle was amazing and guided us every step of the way, so understanding and empathetic. 
    100% recommend.

  • 5 Lee Ellis 8th Nov 2023

    Dayle and the team are truly fantastic the empathy shown was just lovely 
    Notheing was to much trouble and done everything they said they would do 
    Even helping and getting us through a few hurdles along the way 
    And Peter the funeral director was absolutely faultless on the day 
    Wil certainly recommend and use again 

  • 5 Vivian Dalrymple 24th Oct 2023

    Thank you for providing excellent support, advice, and a superlative funeral service for my late Mother.
    The careful attention to detail with constant consultation, ensured that a sad occasion was beautifully honoured.
    I appreciate the help and kindness and genuine empathy of every member of staff. Who all exuded grace, reverence and dignity throughout the entire process.
    The provision and scope of their services are extensive and helped ameliorate the heartache.
    I highly recommend Co-op Funeral care.

  • 5 John Went 18th Sep 2023

    Responded to all requests positive, also advised the how, when and where for this occasion. Well done to all involved.

  • 5 Philip Sexton 11th Sep 2023

    Charley and Dale were excellent coordinators.

    I do think they are overworked as was not easy at all to make contact with them to secure updates and provide them with information that they needed from me.

  • 5 Anthony Luff 11th Sep 2023

    Very sympathetic and helpful. Made me feel important. Helped me through the planning which turned out to be a lovely funeral. Very helpful advice along the way. I would definitely recommend them

  • 4 Sue O'Connor 18th Aug 2023

    All very Friendly and afficante.
    Don't remember anyone ringing me to say that the Ashes was back in there Office. That's only one small oversize.

  • 4 Richard Hope 25th Jul 2023

    Everyone was very kind and considerate of our situation 
    They knew when to laugh with us and when to give us space.  Thanks for everything 
    Only thing is I feel prices should include a coffin as standard hence not excellent rating 

  • 5 David Wood 19th Jun 2023

    I wish to thank the team at Walton funeral care for an excellent job all those involved did well. Lisa Davis was a great support and her choice of Friar Richard Biggerstaff proved ideal. Sebastian the funeral director was cheerful and friendly and also did an excellent job. 
    With Thanks  David Wood

  • 5 Diane Hughes 19th Jun 2023

    Thank you so very much for your kind words and support during this difficult time. You made it a lot easier to deal with!
    Big thank you to Lisa, Seb and his helpers and also to the wonderful celebrant Anita 
    Thank you 🙏

  • 2 Tracy Hosie 17th Jan 2023

    The service provided was not fit for purpose and caused unnecessary stress and upset at a time when you are grieving a devastating loss of your loved one and need support and assurance. Lindsey is very friendly, however that is not enough.There was issue after issue from beginning to the very end.
    Various other professionals involved in my dad's funeral that were outstanding, all had negative comments regarding Coop Walton. I only wish we'd known beforehand.

  • 5 Grahame Klippel 12th Dec 2022

    Very helpful and sympathetic.

  • 5 Simon Lumsden 14th Nov 2022

    Very sympathetic, professional service. nothing was too much trouble.

  • 5 Marcus Berry 31st Oct 2022

    Very professional, caring and straightforward. Thank you

  • 5 Katrina Quinton 28th Oct 2022

    Welcoming, kind, efficient and unsentimental professionals with a comforting businesslike manner enhanced with grace and humour.

  • 5 Wendy Munday 24th Oct 2022

    I can not thank all the staff at co op funeral services walton for an excellent cremation for my mum from the start to the finish the whole experience was made so easy 

  • 4 Susan Miles 6th Oct 2022

    Very helpful and friendly, would recommend the Walton on thames, co op funeral care.



  • 5 Joy Callaghan 9th Aug 2022

    Professional and very caring. Everything went smoothly at a time we couldn’t deal with more worry 

  • 4 Trevor Hazell 5th Jan 2022

    The help and advice that we received from Kingston branch ( Mainly Charli ) was brilliant, cannot fault it. We originally went to Walton-on-Thames branch having made an appointment, but on arrival the place was shut. After contacting Kingston they made an arrangement for Sebastion ( Putney branch) to meet us at Walton. He was wonderful. We greatly appreciate all the help that they gave us. The guys with the funeral cars were also wonderful, helpful, respectful gave us a lot of confidence at such a sad occasion. Thank you everyone.

  • 4 Honor Leal 29th Dec 2021

    The day of the funeral went very well, and I have already sent an email to praise the professionalism and sympathetic attitude of Peter, the funeral director on the day, and our celebrant, Paul van Essen.

    Why I can't rate as an 'excellent' is that we had some problems pre-funeral, mainly due to there being staff sickness at Walton branch. I had to drive to Kingston to complete forms and pay the deposit, and Charly and Helen had to take on our case and they were professional, with good people skills. The other problem, as described in my email, was when I arrived to see Nigel in the Walton chapel of rest; the manager sent to oversee my visit arrived just before the time allotted and then spent 15 minutes trying to open the front door. From what he said, the problem with the barrel in the lock was well-known, so I was dismayed that this was so and it made my already emotional visit more stressful.

Address
1D High Street
Walton-on-Thames
Surrey
KT12 1DG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Brian Boxall 26th Feb 2024

Very polite and professional

Claudine Francis 6th Feb 2024

Horribly inept, negligent and unprofessional people and service. Twice the GP made an appointment to view the body, by pre-arranged appointment, and BOTH TIMES the business was closed and there was nobody there to meet him. What a dreadful waste of a GP's time! Then the funeral home lost the body which was moved on multiple occasions (why???!). The cremated remains were finally located 1.5 hours/two counties away. I have zero confidence that these are indeed the ashes of my loved one. Do you have any idea how that feels?

Mary Davis-Stiff 15th Jan 2024

Dale was excellent and very caring. The celebrant she sourced helped with the service and was very empathic I can’t recommend CO OP Walton funeral care  highly enough

Reviews
Crematorium
Cemetery
  • South West Middlesex Crematorium

    Feltham, TW13 5JH

  • Kingston Cemetery and Crematorium

    Kingston-upon-Thames, KT1 3EZ

  • Randalls Park Crematorium

    Leatherhead, KT22 0AG

  • Putney Vale Cemetery and Crematorium

    London, SW15 3DZ

  • North East Surrey Crematorium

    Surrey, SM4 4NU

  • Walton-on-Thames Cemetery

    Walton on Thames, KT12 2ED

  • Hersham Cemetery

    Hersham, KT12 5PZ

  • Burvale Cemetery

    Hersham, KT12 4AR

  • Molesey Cemetery

    East Molesy, KT8 2QE

  • Weybridge Cemetery

    Weybridge, KT13 8UX

  • Chertsey Cemetery

    Chertsey , KT16 8DS

  • Bedfont Cemetery

    Feltham, TW14 8BF

  • Cobham Cemetery

    Cobham, KT11 3EZ

  • Long Ditton Cemetery

    Long Ditton, KT6 5HW

  • Twickenham Cemetery

    Twickenham, TW2 6DG

  • St Mary's Churchyard Cemetery

    Feltham, TW14 8JR

  • Teddington Cemetery

    Richmond, TW11 8SF

  • Borough Cemetery

    Richmond upon Thames, TW2 6EJ

  • Hounslow Cemetery

    Hounslow, TW4 5NH

  • Thorpe Cemetery

    Egham, TW20 8SJ

Update

Prices vary by time and day of week