Susan Whymark Funeral Service Ltd, Framlingham

5 Hilary Lawson 30th May 2026

Mandy and her colleagues were amazing from the first moment we contacted them. Their care for Shirley and for us, her friends, went above and beyond. We had difficulties to overcome and these were eased by her understanding, care and reassurance. We wanted to give Shirley a celebration of her life and Mandy ensured this could be given with professionalism and kindness that went above and beyond. Thank you

5 Caroline Barton 5th May 2026

They have been truly amazing from start to finish sorting out arrangements with there caring approach we can not thank everyone enough x 

5 Pettett Lucy 28th Apr 2026

This firm was so professional kind and caring at a time when you need support and help 
The team was on hand at all times 
Thank you Mandy and the team 

5 Lisa Sweeney 20th Apr 2026

From the very first moment I was met with nothing but compassion understanding and genuine care. Every single person I dealt with treated my late father and me with such dignity, patients, and kindness, and no request was ever too much.
What meant more to me than I can possibly ever Express was being allowed to spend time with my dad's every day. For nearly five weeks I was given the space and time to sit with him for up to two hours a day, never once making me feel rushed or like I wasn't inconvenience. That gift alone has bought me immense comfort and peace, and I will be forever grateful. Throughout the entire process, I felt completely supported – not just professionally but personally. I was treated like a human being going through the hardest moment of my life, not just another client. The empathy compassion and quiet reassurance made an unbearable time just that little bit easier. I cannot thank Susan Mandy Jack Kathy and the rest of the team for the love respect and care they showed my father and me. I will be forever in debted to them for the amazing final journey they helped prepare for my father and without hesitation I would wholeheartedly recommend them to anyone sadly needing a funeral director as they truly do care

5 Catherine Tyte 17th Apr 2026

During the whole process of organising Dad's funeral the staff at Susan Whymark were all so calm, compassionate and professional which helped us all during a difficult time. They understood our wishes and helped make sure that the whole day went exactly as we hoped it would. Especially the organisation with the tractor drivers who were part of the funeral cortege. Special thanks to Mandy who managed to get a road open especially for Dad and lead the procession, Ian for organising parking for the family and Cathy for sorting out all other arrangements. We are all extremely grateful.

5 Alix Tidmarsh 3rd Apr 2026

Mandy and her team at Susan Whymark handled my mother's and the family's needs with compassion and care. I thankyou all very much for your excellent services during a very difficult time

5 David Lee 30th Mar 2026

I was very pleased with the service provided by our funeral director, Mandy Porter. She was friendly, sensitive to our needs and paid attention to detail. I would not hesitate to recommend this company.

5 Nicola Wade 29th Mar 2026

Cathy was incredibly helpful and took care of everything.  The whole process went smoothly and I would definitely recommend 

5 David Moore 24th Mar 2026

Brilliant service from all the team at every stage of the process. Dealt with the practicalities with sensitivity. Thank you so much for a great send off for my Dad.

5 Sandra Cook 11th Mar 2026

I not very good with words the day I rang you I was very upset and I didn’t know what to do but on the other end of the phone was a truly kind voice who helped me I didn’t know what to do from the bottom of my heart I would like to thank you all for giving my brother a lovely set of ibelive we done him proud I would also like to thank Ian for helping me you all are truly caring people and once again thank you all 

5 Mel Blagden 9th Mar 2026

Thank you very much for dealing with my mums funeral arrangements, everything went seamlessly. Everyone we have dealt with have been lovely and made everything as easy as it could be.

5 Nicky MacKay 4th Mar 2026

This has been everything we have wanted, so thank you.

5 Tim Sheffield 3rd Feb 2026

From start to finish we felt supported and well briefed by Mandy Porter. A truly outstanding service- could not have been better.

5 Sarah Bowden 2nd Feb 2026

From the first phone call, we were treated with respect and compassion, They are incredibly professional and would highly recommend

5 Andy Mothersole 18th Jan 2026

Dear Sue and team from the very first time my brother and I entered into your Framlingham office and met Mandy, we were shown compassion, dignityabd love, everything was well explained and all our requests were met.The service you provided was very personal, and on the day, Sue herself and her team carried out their duties so well. Dear Mum had left instruction to use Sue, and from our part Sue and team done Mum proud. Thank you all, Paul and Andy

5 Alison McWalter 19th Dec 2025

Wonderful service at such a difficult time 
Thank you 

5 Jan Green 8th Dec 2025

Couldn't fault the service.

5 Claire Knight 1st Dec 2025

We had friendly and respectful service from Susan Whymark in arranging a cremation. I would recommend. 

5 Dawn Smith 23rd Nov 2025

Great service and treated me and my family, and my Dad, with the upmost respect at a very difficult time. Special thanks to Many, Ian and our celebrant Melanie. 

5 Bridgette Chase 18th Nov 2025

They were so kind without being overbearing. All went smoothly. Thank you

5 Felicity Challis 11th Nov 2025

An exceptional service delivered with tender care with attention to detail .Thank you for taking care of so many details that ,emotionally we could not have. Eternally grateful for your continued commitment in providing such a compassionate service to our family throughout such an emotional journey.

5 Helen Saxton 8th Nov 2025

The staff at Framingham were very supportive and professional which made the planning easy. Thank you for everything.

5 Michael Gray 5th Nov 2025

They made the day very enjoyable as mother would have loved we have had some lovely comments on how well it went 
We must thank you for accommodating are needs for a Saturday funeral can you please. Pass on are thanks to  your staff
Special thank to Mandy for here understanding and help in sorting the order of service 
Thanks again 
Mike

5 Charlotte Young 4th Oct 2025

It couldn’t have been better arranged and conducted. Thank you all for your kindness and professionalism. 

5 Gary Peck 26th Sep 2025

Very helpful when planning my mother’s funeral.