Lincolnshire Co-op Newark Funeral Home

59 reviews

Lincolnshire Co-op Newark Funeral Home

Latest Verified Reviews

Neville Bampton 22nd Sep 2020

Very professional and courteous to how the family felt with the loss of Yvonne. 

Barbara Coleman 15th Sep 2020

Very supportive, understanding and caring through our stressful time. Mark was so helpful and communicated every step of the way.

David Margetts 7th Sep 2020

Mark was very helpful and the service was very nice. I would recommend the COOP to others...

Reviews

Location

Address
Roseleigh House, Beacon Hill Road
Newark
Nottinghamshire
NG24 1NT

Verified Reviews

Verified Reviews

  • 5 Neville Bampton 22nd Sep 2020

    Very professional and courteous to how the family felt with the loss of Yvonne. 

  • 5 Barbara Coleman 15th Sep 2020

    Very supportive, understanding and caring through our stressful time. Mark was so helpful and communicated every step of the way.

    Ian Copeland replied
    Dear Mrs Coleman, Thank you so much for taking the time to give a five star review for Mark and the team at Newark. I shall pass on your kind thoughts to all concerned. Regards, Ian Copeland, Funeral Services Manager
  • 5 David Margetts 7th Sep 2020

    Mark was very helpful and the service was very nice. I would recommend the COOP to others...

    Ian Copeland replied
    Dear David, Many thanks for your five star review and for your kind words. I shall pass this on to all concerned. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Nicola Brown 23rd Aug 2020

    Even though are requests were simple as that was how my husband wanted it to be. The attention to detail, compassion, understanding and utmost professional attitude was out standing. I dont think we would have been treated anywhere as great anywhere else. Highly recommend Coop funeral care

    Ian Copeland replied
    Dear Mrs Brown, Thank you so much for taking the time to leave a five star review for the team at our Newark Funeral Home. It is comforting to know that you received a compassionate and professional service. I shall pass on your kind thoughts to the team. Kind Regards, Ian Copeland Funeral Services Manager.
  • 4 Coleen Dell 9th Jul 2020

    Most helpful and sincere

    Ian Copeland replied
    Dear Mrs Dell, Thank you for your kinds words which I shall pass onto to the team at Newark. Kind Regards, Ian Copeland, Funeral Services Manager.
  • 5 Jonathan Waldron 19th Jun 2020

    Great service couldn't of asked for any more especially in the circumstances would highly recommend!

    Ian Copeland replied
    Dear Jonathan, Thank you so much for your kind comments and for your five star review. I will pass on your kind words to the team at Newark. Kind Regards, Ian Copeland Funeral Services Manager
  • 5 Andrew Parker 9th May 2020

    Thank you to Mandy, Mark and the team at Co-op Funeral Home for making my Mum's service as lovely as it could be under the circumstances. Very caring, sympathetic people who have made the whole process 1000 times less painful than I imagined it would be.

    Jess Emmerson replied
    Dear Mr Parker, Thank you for giving our team a 5 star review. Mandy and Mark are valued members of our team and I am pleased that you felt they, amongst others, were able to support you during this difficult time. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Peter Cree 20th Apr 2020

    All arrangements were made in a caring and dignified manner. Highly recommended.

    Jess Emmerson replied
    Dear Mr Cree, Thank you for taking the time to leave our Newark team a 5 star review. I am pleased that you felt our colleagues supported you during this difficult time. I shall pass on your kind words to all those that looked after you and your family. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Jerome Wright 2nd Mar 2020

    Carman was keen that we used the Coop funeral services because it was just around the corner so we did as asked. The service they gave was very respectful and helped the family through what is always a difficult time. Pedro gave the family a very personal service and nothing was too much bother for him. We are pleased to recommend the Coop at Newark to others. 

    Deleted Bellamy replied
    Dear Mr Wright Thank you for your kind review. I am pleased we delivered the funeral Carmen would have wanted and that she had asked for us herself. At the Co-op funeral services we are indeed local to our communities and work to serve them and the people in them as best we can. I am pleased we were able to help you in every way possible at this sad time. Should you or your family need any further help please do not hesitate to contact us. Thank you again Carol
  • 5 John Edlin 28th Feb 2020

    Can't praise Newark co-op funeral services more.They have dealt with my Mother and my wife's funeral impeccably.

    Deleted Bellamy replied
    Dear Mr Edlin Unfortunately, nearly all the team have been involved with the care of your loved ones and you. We realise what a very difficult time these last couple of months have been for you and your family. Please remember we are still here if you need us for anything. Thank you for being so kind and generous with your thanks to us, it is sincerely felt and received. Thank you Carol
  • 5 Carl Wright 15th Feb 2020

    From start to finish they looked after us well. Heather guided us prior to the funeral with everything we needed and Pedro was outstanding on the day. We could not ask for anymore.

    Deleted Bellamy replied
    Dear Mr Wright I am pleased the funeral of your father-in-law was the fitting tribute to his life that you had requested and he deserved. I will ensure Heather receives your gratitude for her planning of the funeral. We always try to ensure the day of the service is faultless and runs effortlessly for you and your family at such a difficult time. I know Pedro will be pleased with your kind words. Thank you again Carol
  • 5 Royna Sweeney 8th Dec 2019

    Highly recommend. All the staff were Helpful and very supportive making a very difficult time run smoothly. Nothing was too much trouble and they ensured that I had the send off for my husband that was important to both myself and our families offering their knowledge and expertise when requested and totally supporting my choices when made.

    Deleted Bellamy replied
    Dear Mrs Sweeney, thank you for your kind review. It is very much appreciated by all the team. I am pleased we were able to offer you all the support you needed at this most difficult of times. I will ensure the whole team receive your kind words Kind Regards Carol
  • 5 John Lattimer 20th Nov 2019

    The Lincolnshire Co-op Funeral Service staff were professional, very supportive and caring during our saddest time. Basically, they removed all our worries about mum's funeral arrangements and provided a fitting and respectful last farewell. We cannot thank them enough.

    Deleted Bellamy replied
    Dear Mr Lattimer Thank you for your very kind and appreciated review for the Newark team. If they were able to reduce your concerns at this difficult time and help your family in every way, this is always our aim. All your thanks will be passed onto the whole team. Kind regards Carol
  • 5 Lynette Harris 21st Oct 2019

    Everything was perfect really good service 

    Deleted Bellamy replied
    Dear Mrs Harris Thank you for your kind feedback. We always try to support our families through every part of the arrangement and funeral. I am so pleased this was delivered as you expected and deserved. I will ensure the whole team receive your thanks Carol
  • 5 Trevor Townsend 21st Sep 2019

    Fantastic professional service throughout. Very caring. I would definitely recommend .

    Deleted Bellamy replied
    Dear Mr Townsend, Thank you for your kind review. We always aim to be professional and as you said, in a caring manner. I am pleased my whole team were able to take care of you like this during this difficult time. Kind regards Carol
  • 5 Tom Darby 10th Aug 2019

    Professional but friendly service 

    Deleted Bellamy replied
    Dear Mr Darby Thank you for the praise for Newark's team. I am pleased they were able to deliver a professional service but with a caring feel. Please be assured I will pass your thanks on to the whole team Kind Regards Carol
  • 5 Sheila Collindridge 14th May 2019

    First class. Thank you for your courtesy and proffessionalism.

    Deleted Bellamy replied
    Dear Mrs Collindridge Thank you for taking the time to thank our Newark team, I will ensure they receive your kind words. We endeavour to always help families through this most difficult of times. Please do let us know if there is anything else we can do to help Kind regards Carol
  • 5 Steven Wright 19th Mar 2019

    Very thoughtful and explained everything clearly 

    Deleted Bellamy replied
    Dear Steven Thank you for your review, I am pleased that the team took care of you and your family, ensuring you were guided through each, often difficult step during the arrangement of your loved ones funeral. Please do not hesitate to contact them again if you have any further questions Kind Regards Carol
  • 2 Judith Wilcox 20th Feb 2019

    We were very disappointed with the level of support we received from the Newark Coop Funeral Services. Apart from the one visit to our home - even then important documents were missing - that's the only personal contact we had. We had to contact the Newark Coop at all times to find out what was happening. Even on the day of the funeral Judith had to ring the Coop to describe herself to Mark to make sure that he would recognize her! We sent an email as requested to the Funeral Directors who didn't even have the decency to reply. My father in laws funeral was organised by Gills and we felt that the level of personal service was far superior to that received from Newark Coop - and they were cheaper as well. This was a difficult period for Judith who was grieving for her mum and this could have been made more bearable with a sympathetic and caring service from the Funeral Directors. So we were very disappointed and will be asking for a reduction in price. We will say that we were very pleased with the services we received from the Civil Celebrant who was very caring and professional and always kept us informed and in contact at all times.

    Deleted Bellamy replied
    Dear Mrs Wilcox, Thank you for taking the time to talk to me again today. Firstly please accept my sincere apologies for your disappointment with the support we gave you and your family at this most difficult of times. I have spoken to the whole team and can assure you they are saddened to have caused you any further upset. With the concerns you have highlighted regarding a home arrangement we are looking to have our funeral director make another visit to introduce their selves fully to the family. This will ensure families do not feel the stress you did at that time. We always take feedback very seriously and see it as an opportunity to train and review the performance of my team. I am pleased the funeral celebrant delivered a lovely service reflecting the life of Renee. Please do not hesitate to contact me if you have any further questions. Kind Regards Carol Bellamy, Branch manager
  • 5 Maureen Tur 20th Feb 2019

    I was really impressed with the service that I received. Thank you for the kind consideration of my wishes regarding the lead up to the burial of my father in law. The funeral was a celebration of his life and we are extremely pleased with the service that we recieved.

    Deleted Bellamy replied
    Dear Mrs Tur Thank you for entrusting Wolodymyr into our care. We try to make every funeral as personal as we can and follow your wishes for your loved one. I am pleased we were able to make this difficult time a little easier for you and your family. Thank you again for your kind words and please call our team if we can be of any further help Kind regards Carol Bellamy
  • 5 Julie Lowe 29th Nov 2018

    professional service from start to finish from kind and understanding staff.

    Deleted Bellamy replied
    Dear Julie Thank you for your kind review, at such a difficult time you must have so much to think about and I hope our team helped you. And to take time to thank us is greatly appreciated Regards Carol
  • 5 Linda Wilson 7th Nov 2018

    professional understanding & kind

    Deleted Bellamy replied
    Dear Mrs Wilson Thankyou for your review. I am pleased the Newark team helped you through this difficult time. I will pass on your kind words to the whole team Kind regards Carol
  • 5 Tina Wilsher Betts 22nd Oct 2018

    Made the whole process more bearable, would recommend

  • 5 Karl Else 18th Sep 2018

     

    Deleted Bellamy replied
    Dear Mr Else Thankyou for giving our Newark team a five star review. I will ensure the whole team receive your thanks Kind Regards Carol Bellamy
  • 5 Kevin Robb 27th Aug 2018

    Very professional and helpful at a very difficult time.

    Deleted Bellamy replied
    Dear Mr Robb Thankyou for entrusting your loved one into our care. It was a privilege to help you and your family at this sad time. Please do not hesitate to contact us at our Newark funeral home should you need any further support Kind Regards Carol Bellamy

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
Roseleigh House, Beacon Hill Road
Newark
Nottinghamshire
NG24 1NT

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Neville Bampton 22nd Sep 2020

Very professional and courteous to how the family felt with the loss of Yvonne. 

Barbara Coleman 15th Sep 2020

Very supportive, understanding and caring through our stressful time. Mark was so helpful and communicated every step of the way.

David Margetts 7th Sep 2020

Mark was very helpful and the service was very nice. I would recommend the COOP to others...

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Update

Prices vary by time and day of week