Robert Quinn Funeral Directors

15 reviews

Robert Quinn Funeral Directors

Latest Verified Reviews

Barbara Klause 31st Aug 2018

I was hugely grateful and thankful for the professionalism, understanding and dignity showed by Robert and Karen in arranging and managing my mothers funeral. I would wholeheartedly recommend this company. Everything was taken care of and carried out with the families wishes in mind. The flowers were also beautiful.

Jillian Cowell 16th Aug 2018

Made a very difficult task as easy as possible. Never patronising or too sombre, just sympathetic and professional.

Paul Thomas 8th Jun 2018

Robert and Karen provided empathetic but not obsequious support during this emotional period of my life. They were friendly and proactive without being pushy regarding the business/ logistics side of the funeral arrangements. I'm glad I chose Robert and Karen Quinn to partner with me and my family. I knew we were in "safe-hands" from the moment I first met them.

Reviews

Location

Address
235 Telegraph Road
Heswall
Wirral
CH60 7SF

Verified Reviews

Verified Reviews

  • 5 Barbara Klause 31st Aug 2018

    I was hugely grateful and thankful for the professionalism, understanding and dignity showed by Robert and Karen in arranging and managing my mothers funeral. I would wholeheartedly recommend this company. Everything was taken care of and carried out with the families wishes in mind. The flowers were also beautiful.

    Robert Quinn replied
    Many thanks Barbara for your generous review of our services. We take great pride in helping a family say farewell to their loved one the way they choose. Kind regards Robert & Karen.
  • 5 Jillian Cowell 16th Aug 2018

    Made a very difficult task as easy as possible. Never patronising or too sombre, just sympathetic and professional.

    Robert Quinn replied
    Thank you for taking the time to review our services Jill. We are pleased that we were able help provide the service that your dad was instrumental in choosing for his send off. Warm regards, Robert and Karen
  • 5 Paul Thomas 8th Jun 2018

    Robert and Karen provided empathetic but not obsequious support during this emotional period of my life. They were friendly and proactive without being pushy regarding the business/ logistics side of the funeral arrangements. I'm glad I chose Robert and Karen Quinn to partner with me and my family. I knew we were in "safe-hands" from the moment I first met them.

    Robert Quinn replied
    Thank you Paul for your kind words. What a nice term to use, we are indeed partners and we work together to ensure the right service for your loved one through providing information on different options and support for your decisions. Warmest regards Robert and Karen.
  • 5 Shelagh Birchall 14th May 2018

    I cannot thank Robert & Karen enough for their kindness , care & professionalism in arranging my Mums funeral .  I knew from the moment I first called them that I’d made the right choice, they were so helpful & supportive, nothing seemed too much trouble. I would highly recommend anyone to use them.  Thank you both so much Shelagh Birchall

    Robert Quinn replied
    Thank you so much for taking the time to leave feedback for our services and for such kind words Shelagh. We feel incredibly privileged to be in a position to provide the help and support needed, and in doing so, hopefully make the daunting process of arranging a funeral a little more approachable. Warmest regards Robert & Karen.
  • 5 Craig Russell 4th May 2018

    Robert and Karen attended to our needs and wishes with sensitivity and consideration at a time when we were understandably upset and we welcomed their support and suggestions. From a practical point of view, the funeral arrangements were flawless. We thank them for making a sad event run smoothly. 

    Robert Quinn replied
    Mr Russell. Thank you for taking the time to leave some feedback for us. The funeral profession is built on recommendation and feedback helps clients decide who they wish to use. Kind Regards Robert & Karen
  • 5 Shirley Green 14th Feb 2018

    I found the experience considering the nature of the service reassuring,, and pleasant. They couldn't do enough to make you comfortable in spite of the grief you are experiencing.

    Robert Quinn replied
    Thank you for your kind words Shirley, as ever our main aim to make a terrible time a little more bearable. Kind regards, Robert & Karen
  • 5 Barbara Smith 26th Jan 2018

    Robert and his sister could not have been more helpful, supportive or empathic.  They prepared us well for the day and had thought of everything in advance.  They were sensitive, kind and thoughtful in every way. We all felt safe in their hands. Thank you, both. 

  • 5 Val Leith 11th Jan 2018

    Robert & Karen provided professional & sympathetic support, easing us through all the details which had to be covered, by offering advice, guidance & practical help, at a difficult time. "We can do that for you" was a phrase which was often used and accepted gladly. They were always contactable to answer any queries, which made the situation easier for all concerned and it was greatly appreciated.

    Robert Quinn replied
    Bless you for such kind words Val, and taking the time to leave a review about us. We strive to make an incredibly difficult time a little less daunting. Kind regards, Robert & Karen.
  • 5 Carole Walker 29th Nov 2017

    Would highly recommend as they made a difficult time much easier to deal with.

    Robert Quinn replied
    Thanks for your review Carole and your kind words, we very much appreciate it. Kind regards, Robert and Karen
  • 5 Brenda Dooney 20th Nov 2017

    Karen and Robert were brilliant, so thoughtful, caring and professional throughout.  I was so glad I chose them and would not hesitate to recommend.

    Robert Quinn replied
    Thank you so much for taking the time to leave a review Brenda - an such a glowing one too. It means so much to us both to ensure that our families are treated with the utmost consideration at such an emotive period. Kindest regards, Robert and Karen
  • 5 Raymond Evans 14th Nov 2017

    Whilst planning a funeral for a loved family member is always emotional and stressful, we found that at each step of the way, Robert and Karen were professional, supportive, attentive and genuinely sincere.  We would not hesitate to recommend their services.

    Robert Quinn replied
    Ray - We very much appreciate you taking to time to leave us a review, thank you. We feel very privileged to meet some wonderful people during the course of our duties and if we are able make this daunting and emotional time just a little more bearable that is our reward. Warm regards to you all, Robert & Karen
  • 5 Maureen Brown 10th Nov 2017

    I found Robert very easy to deal with. He made a difficult time so much easier. 

    Robert Quinn replied
    Maureen, thank you for taking the time to review us. We're glad we could assist you. Reviews help us assess how we are progressing. If we need to make any changes to how we operate and also helps prospective clients choose. Kind regards Robert & Karen
  • 5 Beryl France 9th Nov 2017

    I was very pleased with the professional way everything was handled from start to finish.   Both Karen and Robert kept me fully informed at all times and showed empathy and compassion during a very emotional time. The funeral was well organised which took all the worry away.

    Robert Quinn replied
    Beryl, we are very grateful to you for taking the time to review our services and your kind words. As a newly formed business we rely on our families providing honest opinions about us to give others the confidence that, in choosing us, their loved one and those making the arrangements will be looked after to the highest standards. Warm regards, Robert & Karen
  • 5 Diane Phelan 9th Nov 2017

    Rob and Karen smoothed the way seamlessless for us at a sad time and we’re genuinely caring and supportive. 

    Robert Quinn replied
    Many thanks for your heartfelt words Diane. Having suffered our own bereavements this, we feel, compels us to engage with our families in the way we would wish to be treated. Warmest regards to you and your family, Robert & Karen.
  • 5 Adrian Hartley 9th Nov 2017

    I would recomend Karen and Robert 100%. As would be a expected this was a devistational time for our family but the way Quinn’s handled everything was exceptional, professional and caring. 

    Robert Quinn replied
    Thank you so much for taking the time to review our services, Adrian. It's our biggest reward to know our endeavours are so well received at such an upsetting time. Kind regards, Robert & Karen.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
235 Telegraph Road
Heswall
Wirral
CH60 7SF

Latest Verified Reviews

Barbara Klause 31st Aug 2018

I was hugely grateful and thankful for the professionalism, understanding and dignity showed by Robert and Karen in arranging and managing my mothers funeral. I would wholeheartedly recommend this company. Everything was taken care of and carried out with the families wishes in mind. The flowers were also beautiful.

Jillian Cowell 16th Aug 2018

Made a very difficult task as easy as possible. Never patronising or too sombre, just sympathetic and professional.

Paul Thomas 8th Jun 2018

Robert and Karen provided empathetic but not obsequious support during this emotional period of my life. They were friendly and proactive without being pushy regarding the business/ logistics side of the funeral arrangements. I'm glad I chose Robert and Karen Quinn to partner with me and my family. I knew we were in "safe-hands" from the moment I first met them.

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