5 Elle Ford 13th Sep 2021

Couldn’t fault anything about their service, they done an amazing job. Thank you so much. 

5 Philomena Graham 13th Sep 2021

RSJ WHERE TRULY AMAZING FROM START TO FINISH  WOULD HIGHLY RECOMMENDED THEM WOULD LIKE TO SAY THANKS YOU TO RICHARD AND SHANNON 

5 Ronnie Catterall 10th Sep 2021

I must admit Shannon Jenkins needed the patience of saint when dealing with me,my head was everywhere,but everyone I spoke to at the organisation was extremely kind courteous and professional, I would also like to mention Ryan who was very engaging on the day of our mothers funeral. Many thanks also Shannon, for your patience and understanding, couldnt fault anything.

5 Andy Molloy 7th Sep 2021

We would highly recommend RSJ. Shannon and the team were amazing. So experienced and professional throughout, guiding us through one of the most difficult times in our lives. Nothing was a problem and someone was always available to answer any questions. Richard and Barry ensured everything ran smoothly on the day and I know the rest of the team were also involved in some way in looking after Tony. A family business that looks after bereaved families. Heartfelt thanks to all involved.

5 Ruth Taylor 7th Sep 2021

Really helpful and lovely staff. Thanks Ritchie Jnr for being so thoughtful 

5 Marvin Critchley 1st Sep 2021

Shannon & the Team were Truly ‘Exceptional’ following my beloved Mother’s sudden & unexpected passing.  The family & I were made welcome from when we first made contact with RSJ & throughout the whole process.  The thing that stands out for me is the genuine empathy shown, this along with such professionalism & genuine care.  Yes the team are experienced & have a job to do, but the way it’s carried out is incredible  & with a personal touch, I cannot praise Shannon & the team enough, I’m well & truly heartbroken but felt compelled to share my  feelings.  With this service, you are not made to feel like a number but instead a very valued fellow human being.  My beautiful Mother also spoke very highly of RSJ as they dealt with the passing of her brother last year. Shannon, thank you for making the most painful period of my life that bit better.  The very proud Son of Marlene, Marvin. 

5 Natalie Firkins 25th Aug 2021

Absolutely amazing from start to finish.Shannon and team looked after us so well nothing was a problem for them.Very professional,polite and friendly at the funeral and burial again nothing was a problem.Would 100% recommend them

5 Shirley Makin 25th Aug 2021

Richard and Shannon Jenkins Funeral Directors arranged my brothers funeral. They were kind respectful and sympathetic and nothing was too much trouble. Neil Jenkins was the celebrant and he did an excellent job. The day was very sad but made easier by the kindness and efficency of the funeral directors. I cannot recommend them enough.

5 Helen McDermott 25th Aug 2021

Really efficient and well informed made sure we were involved at every turn. Couldn't imagine there's a better place to send your loved ones on their final journey.

5 Julie Byrne 16th Aug 2021

Richard and Shannon Jenkins Funeral Directors a big thank you for all your support these last few weeks, your professionalism and personal service ensured dad's day went smoothly. Each and every member of your family are a credit to the service you offer xx

5 Carolyn Doran 16th Aug 2021

Shannon And Richard Jenkins along with the rest of the family , could not have done any more for us in regards the care and compassion they had towards us as a family . Our dad was very important to us and they treated him with the highest of respect . We would like to thank them from the bottom of our hearts ♥️ ♥️♥️

5 David Matthews 16th Aug 2021

Looked after us at a terrible time 

5 James Humphrey 16th Aug 2021

RSJ are an amazing funeral directors, brilliant communication and very down to earth. They made the whole thing as straight forward as possible. Thank you.

5 Stuart Wade 16th Aug 2021

Richard and Shannon provided an outstanding and always considerate service and care. Nothing was a problem and they were available at all times to answer any queries. Truly outstanding service with tremendous empathy throughout.

5 Gemma Jones-Grant 15th Aug 2021

Very professional will definitely use them again

5 Sarah Donnelly 27th Jul 2021

Best funeral directors there is. Wouldn't use anyone else my mum had an amazing send of with rsj funeral directors recently and also used them for my dad a few years ago they really do go above and beyond.

5 Laura Kennedy 26th Jul 2021

Shannon made everything as easy as possible and helped with any added extras. Thank you

5 Gary Wilson 26th Jul 2021

The care we received when arranging our mums funeral was outstanding. Shannon led us gently through the whole unbearable process and her kindness and compassion was greatly appreciated as was the professionalism of the whole team. We would not deal with anyone else in the future due to how they helped us through. Thank you .

5 Kerry Lawson 26th Jul 2021

From the first phone call I had to make Shannon was amazing and smoothly took me through the whole process. From start to finish both Richie and Shannon where amazing. The funeral was everything my mum had wished it to be and everything ran very well. Huge thank you to Richard & Shannon Jenkins and all the staff. Highly recommend.

5 June Asquith 21st Jul 2021

Richard and Shannon made a difficult time much easier by their kindness and support and guided us through the variety of options.

5 Marzena Malinowska 21st Jul 2021

Very professional  High standard  Very friendly  That’s exactly what we need in this difficult time . 

5 Denise Barrett-Baxendale 14th Jul 2021

I am leaving this review on behalf of my family following the recent loss of our beautiful dad. I must start by saying, having the responsibility, as my sisters and I did, to arrange our dad’s funeral, was a responsibility we all took exceptionally seriously and has always been one of those events that we have spoken about never wanting to have to arrange. We have been exceptionally fortunate as a family, to have had our parents in our lives until we have reached middle age, but that doesn’t make things any easier, everyone’s loss is devastating to them and our little family was, and remains, truly devastated. We selected RSJ Family Funeral Directors because we had heard so many positive things about the company from friends and colleagues, however, we have to say, we didn’t really understand just what was required and how RSJ would reach out and support us - and their support was truly amazing! From the initial call and booking with Shannon, to the first meeting she held with my sisters and me, the professionalism and the quality of service provided was outstanding. From the way they helped personally guide us through what we needed to do, provided options and recommendations for us when we felt things were too difficult to think about at that time, and how efficient and effective they were in delivering the funeral service, meant that we had a flawless opportunity to show our respects to our dad and support our mum through this very painful period – they really did offer an impeccable service and we actually feel really proud of how we celebrated our dad’s life on the day of his funeral. I think for my family, what we came to feel very quickly was that RSJ understood us, they knew our dad and our family – even though we had never met before – and they were able to articulate our requirements and put them into action. Richard Senior and all the rest of the team were exactly the same. The way they greeted us when we came to the chapel to pay our respects, to the calm, peaceful and beautifully prepared chapel and the dignity shown to our dad and our family as we struggled with our grief on the day of the service was just first-class. Another point that we discussed as a family was the environment that they have created in the chapel. We all have a perception of what a funeral parlour will be like, and for many, that is really quite daunting. However, the beautiful spaces that they have created took all of that fear away and made us feel that our dad was safe, secure and truly at peace. Thank-you again Shannon, Richard Senior and all the team, we are exceptionally grateful. Warmest wishes, Denise Barrett-Baxendale (on behalf of my mum and my sisters)

5 Kirsty Lucas 12th Jul 2021

What can I say it was the hardest day of my life but this company was amazing they looked after me in every way and took all my stress from the family that you so much ❤️

5 Elaine Campbell 12th Jul 2021

As a family we cannot thank Richard and Shannon enough. From our initial phone call to the service they treated us like a member of their family. Our gorgeous dad was looked after with exceptional care. Thank you for all your care and support shown during the most difficult time in our life.

5 Jeanette Ford 12th Jul 2021

Would like to Thank Shannon Ritchie and the lads for your care and compassion for the way you where their for myself and my family and for taking care of my beautiful daughter Alex.I cant thank you all enough god bless you all .Jeannette, Patrice ,Ronnie and Lee Ford