Richard and Shannon Jenkins Funeral Directors

814 reviews

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Independent, family-run funeral directors in Liverpool, serving bereaved families with compassionate and personal funeral arrangements.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

The Jenkins family have been helping bereaved families in the Merseyside area since 1880. Today, Richard and Shannon Jenkins, alongside their children Richard Jnr, Ryan and nephew Barry, are the fourth and fifth generations of Jenkins to devote themselves to the funeral profession. As a family and as a business they are ready to help anyone who comes through their doors.

If your loved one wanted a traditional religious funeral service or a contemporary celebration of life or humanist funeral service, Richard and Shannon Jenkins Funeral Directors is able to help. There is a range of modern funeral vehicles to choose from as well as personalised options including horse-drawn hearses and motorcycle hearses. Coffins, caskets and urns are available in materials such as wood veneer, hardwood and eco-friendly options including wicker, bamboo and cardboard.

Richard and Shannon Jenkins Funeral Directors are open weekdays from 9am to 5pm and they are available 24-hours-a-day via telephone. The Allerton Road funeral home has a chapel of rest where you can comfortably spend time with your loved one as well as private consultation spaces for arranging funerals. Home visits are available by appointment.

Call Richard and Shannon Jenkins Funeral Directors now and find out more about what they can offer and begin making the perfect funeral arrangements for your loved one.

Latest Obituaries

Susan   Wilson

Susan Wilson

May 1951 - Oct 2023

William   'Billy' Bassett

William 'Billy' Bassett

Jan 1955 - Apr 2023

Thomas   Dunne

Thomas Dunne

Jun 1935 - Apr 2023

Margaret   Shanley

Margaret Shanley

Oct 1940 - Dec 2022

View more

What Families Say

AI Summary

Many families describe how Shannon and Richard, alongside their team, provided steady guidance through the funeral planning process. Several mention that nothing felt like too much trouble, and that they received clear explanations of what to expect and what things would cost, which helped ease the stress of making decisions at a difficult time.

On the day of the funeral itself, families repeatedly note that everything ran smoothly and professionally. They point to the care shown to their loved one, the respectful presentation in the chapel of rest, the smartness of the cars and drivers, and the way staff managed the service with calm attention to detail.

A number of reviews emphasise how available Shannon and Richard were to answer questions and provide advice, whether by phone, email or in person, and how they treated bereaved families with warmth alongside their professionalism, sometimes feeling more like caring friends than service providers.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Gillian Bradshaw 27th Sep 2026

    Can't thank yous enough, all lovely people, yous made my brother funeral extra special thank you xx

  • 5 Pat Redican 17th Sep 2026

    Very helpful, made everything a little easier after a difficult time . Would recommend i all.

    Many thanks

  • 5 Vanessa Bakewell 16th Sep 2026

    Very grateful for the professionalism and kindness of Richard and Shannon Jenkins Funeral Directors and the whole team.

  • 5 Carol Burton 15th Sep 2026

    I would like to share my experience and my sincere appreciation for Richard & Shannon Jenkins and, in particular, the celebrant, Clare Bennett, who conducted my late brother’s funeral.
    Arranging a funeral is an incredibly difficult and emotional responsibility, especially when there are complicated family circumstances involved. Throughout the whole process, Richard & Shannon Jenkins were compassionate, professional, respectful and extremely helpful. They guided me through everything with great care and understanding at a very difficult time.




    I would especially like to commend Clare Bennett. I honestly could not have asked for anyone better to conduct my brother’s funeral. Clare took the time to listen, understand my brother as a person, and make the service personal, meaningful and truly reflective of him.




    Her compassion, sensitivity and professionalism were evident throughout. She handled an incredibly difficult occasion with warmth, dignity and genuine care. The service she delivered was beautiful, and I felt that she treated my brother and his memory with the utmost respect.




    Clare went above and beyond to make an incredibly painful day as meaningful and dignified as possible. Her kindness and understanding meant so much to me and my family, and I will always be grateful to her.




    I would wholeheartedly recommend Richard & Shannon Jenkins to anyone who finds themselves having to arrange a funeral. They provided an excellent service from start to finish, and Clare deserves particular recognition for the exceptional compassion, professionalism and care she showed throughout.

  • 5 Donna Kehoe 12th Sep 2026

    Our Family have used the funeral services of Richard and Shanon Jenkins family for every member of our family we have lost, from as far back as 1930s up until a few weeks ago when they organised my Mums funeral. From the second they came to get my mum to take into their care they were king caring and professional. At the mist difficult time in our lives they looked after Mum and her funeral was all we hoped it would be. We would like to thank everyone who cared for Mum and made one of the hardest days of my life as gentle and smooth as possible for our bereaved family. 

  • 5 Angela Farmer 11th Sep 2026

    Our family have being using yourselves for many years, we wouldn't go anywhere else.
    So compassionate, nothing is ever too much, we are forever grateful.

  • 5 John Bird 10th Sep 2026

    We have used RSJ a few times now and the fact that we have returned says something to start with
    The service we received was excellent from the first phone call, all through the process and right up to the end of the service they sorted everything out and nothing was too much trouble 
    Extremely professional but personal at the same time.
    I can’t praise them highly enough
    Thank you so much.

  • 5 Carol McIver 10th Sep 2026

    Beautiful people who do an excellent job and are very sincere and professional and make a very sad time easier to accept and make you feel loved ones are being cared for beyond expectations huge thanks to Richard Shannon and all the lovely family members and staff who work with them 

  • 5 Angela Hargreaves 10th Sep 2026

    Shannon, Richie and family have done two funerals for us in the last 18mths.  I can’t give them enough praise. Particularly for the first one when we didn’t have a clue what to do.  They were always available to answer questions.  They dealt with all the cremation and internment of ashes.  So helpful.  Mum and Dad were presented so nice when we went to see them in the funeral home.  

  • 5 Catherine Povall 10th Sep 2026

    Very caring and kind. All very friendly staff..
    I would recommend them.

  • 5 Iain McNicholas 10th Sep 2026

    They are very professional and have always been very helpful on my dealings with them. Nothing is too much trouble if you need their help and advice etc .I would always recommend them 

  • 5 Philip Rogers 9th Sep 2026

    Shannon and Richard were extremely professional, empathetic and helped make the process as easy and straight forward as possible under the horrendous circumstances. They were on hand to answer any questions promptly and were there for us. They are truly lovely people to deal with and would highly recommend. Thank you.

  • 5 John Davies 9th Sep 2026

    Very good service and compassionate.

  • 5 Paula Curran 9th Sep 2026

    Richard an Shannon are the best.

    Losing a loved one is never easy, but everyone at RJS made a painful process much more manageable. They provided exceptional care and compassion during a very difficult time for our family. Every detail was handled with the utmost dignity, professionalism, and respect. They were always available to answer questions and went above and beyond to make sure the day was a peaceful and fitting tribute. Their gentle and calm presence meant the world to our family.

  • 5 Sheila Kenny 9th Sep 2026

    I can not thank Shannon & Ritchie enough for going above and beyond with helping with the funeral for my late sister  ,they were there for the family from start to finish and afterwards .
    I would recommend them to anyone 
    Thank you .

  • 5 Albert McDonald 9th Sep 2026

    I have had the pleasure of using Richard & Shannon Jenkins Funeral services twice in the last two years. On each ocassion I have found them very helpful and offering certain advice in respect of a funeral recquirements. Both funerals went with impeccable attention to detail. Thank you for the way you have dealt both of my funerals
    Albert

  • 5 Kate Smith 9th Sep 2026

    Absolutely amazing how professional and caring the service we received at the time we felt so lost.  Will always be grateful and of the kind caring service we received.

  • 5 Hayley Parle 2nd Apr 2026

    I can’t thank Shannon, Barry and the rest of the team enough for the service provided to our family. Their care and compassion was second to none and nothing was too much trouble for them. They made the worst time of our lives a little easier. 

    Thank you
    Hayley Parle and family 

  • 5 Michelle Jeffers 26th Mar 2026

    I would like to thank Shannon And Richard for their professional and caring service they provided for my husbands funeral . Nothing was too much effort and I cannot thank them enough and would highly recommend Jenkins Funeral Directors . 

  • 5 Karen Howgate 23rd Mar 2026

    I cannot thank the entire team enough for all of the support and guidance given during a very difficult time. Every interaction with each member of the Richard and Shannon Jenkins Team was highly professional and comforting. They ensured everything went very smoothly before, and during the final day, nothing was too much for them.
    I would highly recommend their services.


  • 5 Patricia Walker 23rd Mar 2026

    The service I received from RSJ Funeral Directors was excellent.  My mum sadly passed away at home, we contacted RSJ and they were out within the hour, there was no mention of payment or deposit which at that moment in time is the last thing you want to think of, they just attended without question.
    They were so professional, compassionate and guided me through the process.
    Shannon did not try to sell me the most expensive funeral, and we just discussed what my mum wanted, she even explained the different options about flowers (real/silk)
    My mums funeral service was just what she wanted and she had the most beautiful send off.
     I cannot thank RSJ enough and I would highly recommend.

  • 5 John Tinsley 20th Mar 2026

    exelent service met all our requirements and more would be happy to recommend to anybody thank you so much for assistance in what was a traumatic time for our family

  • 5 Ann Larkin 20th Mar 2026

    I would highly recommend RSJ
    Shannon and the team looked after us from start to finish and were compassionate and understanding. Thank you

  • 5 Maureen Barrett 20th Mar 2026

    I chose Richard and Shannon Funeral Directors for the funeral of my mum as they have conducted  family funerals for our family for the last 30 years .It is a credit to their professionalism that they have never changed in all that time in the care  and advice  they offer at a time of great distress . 
    As a family we felt looked after and the advice on funeral costs and ways to keep them more economical was appreciated.
    The staff work well together as a team and this is reflected in how well the funeral went on the day.
    I couldn’t recommend them more highly.
    Thank you .
    Maureen Barrett 

  • 5 David McDermott 20th Mar 2026

    Thank you for everything that you done it was spot on and I was greatly impressed by you, really appreciate it.

    David Mcdermott

Online brochure

View all our products and services

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Gillian Bradshaw 27th Sep 2026

Can't thank yous enough, all lovely people, yous made my brother funeral extra special thank you xx

Pat Redican 17th Sep 2026

Very helpful, made everything a little easier after a difficult time . Would recommend i all. Many thanks

Vanessa Bakewell 16th Sep 2026

Very grateful for the professionalism and kindness of Richard and Shannon Jenkins Funeral Directors and the whole team.

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