5 Susan Swan 3rd Apr 2020

To whom it may concern: I am greatly impressed by the professionalism and kindness of R S Jenkins Liverpool. They were sensitively respectful yet clear about their service and fully covered all issues I raised. The quality of service offered, at most competitive charges, entitles them to realise their reputation of excellence. Yours sincerely, Susan Swan.

5 Pam Brady 2nd Apr 2020

Such amazing support and sensitivity, Shannon and Richie looked after my Dad ad if he was their  own. Ryan supported us on the day of the funeral with a wealth of knowledge and understanding. Thank you all so much. x

5 Michael Bresweth 1st Apr 2020

Very easy to deal with . They held our hand and guided our family through these difficult and challenging times . I would highly recommend this funeral Directors. 

5 Laura Helsby 1st Apr 2020

Shannon and Richard helped my family and I so much when organising the funeral for my mum. They offered so much support through our difficult time and nothing we asked for was too much. Thank you so much to you all for the amazing service and support you provided.

5 John Woods 1st Apr 2020

Trying times but extremely good 

5 David Ng 24th Mar 2020

We have used RSJ previously and know they offer a superb service, great value for money and always friendly whenever we've met them during the funeral or in their offices in Allerton Liverpool. I would certainly recommend them to anyone looking for a really good funeral director service.

4 Suzanne Rooke 22nd Mar 2020

First time I've been involved in arranging a funeral and Shannon's guidance and support was what was required at such an emotional time. Dealt with all matters efficiently and professionally. Very personable service from all at RSJ, a very caring family business, experts in their field. Would highly recommend.

5 Adele Hoskison 22nd Mar 2020

Sharon, Richard and the Team were exceptional. They took us through each stage step by step with real compassion.  They took care of Mum and valued us as a family. For this my Dad and I are truly grateful. With love, George Hoskison and Adele Hoskison-Clark (Husband & Daughter of Pauline Hoskison) 

5 Kelly Jennings 19th Mar 2020

Cannot thank you all enough for the excellent professional service we received for my dads funeral.   From start to finish you were their every step of the way with support and guidance.  Thank you  Ann & Kelly  Jennings 

5 Julie Langley 15th Mar 2020

I cannot thank Richard and Shannon Jenkins and family for going above and beyond for myself and family regarding my father's funeral from the first time I met them I was put at ease. Everyday day I would phone and they would answer questions for me right through my father's service the Jenkins family looked after me I cannot thank them enough I would reccomend this wonderful family to anyone thank you Julie Langley

5 Carol Gough 14th Mar 2020

We can not express enough Thanks to Shannon and Richard for the care we received for my Mum's funeral .Nothing was too much trouble and they were so attentive and caring in the way they looked after my mum.We are very grateful to them for guiding us through this most difficult time.

5 Ronnie Cleary 12th Mar 2020

First class service provided, excellent down to earth staff and clearly experienced in handling everything

5 Mark Wooton 9th Mar 2020

I cannot speak highly enough of Richard and Shannon Jenkins Funeral Directors. Shannon is so genuine and down to earth. She clearly has good links with other stakeholders in the funeral process such as religious ministers, florists, local press (obituaries) and can therefore secure good services at a good price, the benefit of which, I feel, was passed onto us. The company is family run which is nice and facilitated the personalised service that we received. Nothing was too much trouble and RSJ bent over backwards to make sure that everything was taken care of. The staff were all approachable and empathetic. I really can’t thank those involved in my dad’s funeral enough for the professional service they provided and also for just being lovely at a very difficult time.

5 Janet Denny 7th Mar 2020

We were looked after as if it was their own mum. They took care of everything we requested with empathy and nothing was too much trouble.

5 Sarah Wright 5th Mar 2020

So helpful and efficient really made a difficult time less stressful would highly recommend them nothing was too much trouble and everything was perfect on the day thank you so much 

5 Lesley Smith 1st Mar 2020

Very personal touch for a professional service  Kept informed throughout the whole process The family felt comfortable entrusting Mum to Shannon and Richards care and everything was arranged seamlessly  Floral arrangement was lovely too exactly as we had requested Thank you all so much 

5 Gaynor Williams 23rd Feb 2020

RSJ were wonderful all the way through. They were empathetic and guided us through the process. Nothing was too much trouble- they accommodated changes in requests patiently. All of their partners ( florists, printers and celebrant) were equally excellant.Ultimately the funeral service was beautiful and a fitting send off for our mum. We are very grateful for the service and support provided.

5 Pat & George Craig 21st Feb 2020

Kindness, calmness and professionalism throughout.  We cannot thank you enough and wouldn’t hesitate to recommend you to all.

5 Paula Jenkins 18th Feb 2020

At times like these you not only need good communication but you need guidance and support plus cooperation and Richard & Shannon provided all this and kept us informed at every step of the way way. They done this sensitivity and care.  You can ask for any information and advice which they do without any pressure or persuasion and no request is dismissed and all options made available. A professional caring service all round at the most difficult stressful and upsetting times. This service highly recommend from Charlie Jenkins Family ( no relation) thank you 

5 Mark McShane 10th Feb 2020

Excellent customer service from first point of contact . Very professional with everything they did for our family. Nothing was too much trouble for Shannon and Richard and their team. Everything they said they would do on our behalf they did to exact detail .  The chapel of the rest was immuculate and we were made very welcome when we visited. On the day of the funeral everything went like clockwork , the drivers were very professional and ensured elderly members of the family were supported from the moment we were picked up until after the funeral. On the day Richard ensured everything went to time from arriving at our home to getting to the church and then the crematorium. As  far as cost was concerned this was reasonable beraing in mind the excellent service. Our family would recommend RSJ to any other family in our  position.

5 Jackie Harris 10th Feb 2020

This was one of the hardest things we have ever done Losing your mum is never something you ever think about so when it does happen you need the best kindest people around you and we certainly got that with shannon and her team I cannot thank shannon enough what she did for me and my family Many thanks Jackie Harris & family

5 Martin Harper 10th Feb 2020

Richard and shannon were amazing, helped with everything. Very caring and looked after are beautiful mum with great respect and dignity, anything we asked for shannon was always their to help. Can't thank you and your team enough. Thank you

5 Margaret Povall 8th Feb 2020

Couldn't ask for better did our mum proud thank you

5 John Williamson 6th Feb 2020

Shannon was brilliant with me and my family on the build up to and after my mum's funeral , Richard was excellent on the day , very professional and ultra calm , no one wants to organise a funeral but I wouldn't hesitate to use Richard and Shannon again , the whole experience and price was spot on thanks again

5 Lillian Potter 4th Feb 2020

I cannot fault their professionalism. From the moment we first visited the Jenkins family in our most saddest of times we were treated with sympathy & care. They ensured that every little detail was perfect., everything, from start to finish. So thank you Sharon & of course your family for making the day go as it did. We couldn't have chosen better. I would not hesitate in recommending RSJ funeral Directors. 5 stars