Co-op Funeralcare, Peckham

5 Bo'e Corneille 27th Nov 2023

I was very impressed by the service and care we received.

1 Brenda Smallhorne 14th Nov 2023

Very disappointed with the service provided. Firstly, Co-op funeral Care DID NOT conduct the funeral for my late mother. Secondly, when we arranged the appointment to visit the office, we received a phone call days before the meeting to let us know that the time that your representative had booked would not be sufficient time for us to make the necessary arrangements. Surely, she would have known that the meeting would take at least 2 hours and not 1 hour as she had booked in the diary. We visited the office and presented a policy document with the understanding that the Co-op was responsible for this. We went through the necessary arrangements, only to be told that the policy was not with the Co-op. This was very distressing for me and my family. We decided not to proceed with the Co-op and were then informed that we would have to pay for my late mother to be transported to the funeral directors we had chosen. I'm sure you can imagine that this was very distressing and emotional for us as well as an additional expense. I'm quite surprised that at the time of presenting the policy document that this wasn't checked and verified. I understand that things like this do happen, however, to be charged £350.00 for the transport of my late mother to our chosen funeral director is disgusting. Would I recommend the Co-op Funeral Care - sadly not.

5 Leslie Garnish 13th Nov 2023

We deeply appreciated the service from the Co-op in planning and organising my Dad's funeral, they were a great help at a very difficult time. Thanks for helping to make it a very special, personal day that I know he would have been so pleased with.

5 Lee Poynter 8th Nov 2023

Well done many thanks

5 Christine Bertin 31st Oct 2023

From the moment I made initial contact until the day of my mothers funeral everyone (Especially Bernie) have been fantastic.
We transported my mothers body from Abroad and the help and information was second to none.
We were dealt with in an empathetic way and nothing was too much for the wonderful team at the Co-op.
They were referred to us by a friend and family member who had recently used the service on seperate occasions and they truly lived up to the great praise they had been given.

5 Constance Stephens 23rd Oct 2023

Thanks for making my mums funeral o of the best, me and my family are so grateful.

5 Sharon Gardner 17th Oct 2023

We had a great service, and Bernie was always there to guide us through the process. I would definitely recommend the Coop funeral service for anyone having to make arrangements for a loved one who has passed.

5 Donna Hutson 16th Oct 2023

I loved the way you kept in touch with the family throughout the arrangements. You made us feel as family loved the whole care that the family got on Thursday 12th October. You guys are one in a million Thank you so much for your service.

4 Neville Thompson 9th Oct 2023

Caring professional team 

5 Elinor Line 24th Sep 2023

Bernie in the branch in Peckham was wonderful. Gave her time generously, calmly and with kindness explaining all the necessary information, timings and options. She had a delightfully modern approach, countering any pre conceived idea of funeral care. Her communication was excellent, emailing or telephoning me at every stage . I would definitely recommend the service to others. *****

5 Michelle Bannister 18th Sep 2023

Bernie was very good providing me with all the help and information and answering all my questions. 10 out of 10

5 Naceur Djema 10th Jul 2023

Excellent 
Thank you 

5 Mary Faulker 2nd Jul 2023

Co-op rep managed everything
To run smoothly.
I will pre book my funeral arrangements with
Co-op.

5 Tatleen Witter 19th Jun 2023

Very supportive

4 Shane Dewar 19th Jun 2023

Easy to deal with from Remote location.

5 Mark Stewart 27th Feb 2023

I recently used Coop Funeralcare in Peckham for funeral arrangements for my dad. From the very first contact, the staff were professional, knowledgeable and friendly. The entire process was handled with respect and care, and the staff were available to answer all of our questions.

5 Hayley Seaward 7th Feb 2023

Very helpful and professional 

5 Suzanne Webb 30th Jan 2023

I would like to thank Bernerdett and her team for looking after me and my John throughout the process and on the day of John's funeral. I would recommend Co-op funeral directors in Peckham to all of my friends and family.

A BIG THANK YOU

SUZANNE ❤️🙏🏽❤️

5 Debbie Phillips 23rd Jan 2023

I would like to thank Bernie at the Peckham branch for all her help, advice, and support from the first day we all walked in to arrange my mum’s funeral. The service she gave was excellent and kept us informed all the time. The funeral directors on the day were respectful, helpful, and patient. They made the day go so smoothly Thank you all.

5 Tara Anderson 23rd Jan 2023

The best funeral directors I have ever dealt with! Bernie is absolutely amazing at her job! Things could not of gone any better. 

5 Jean Duffield 3rd Jan 2023

Excellent from start to finish can't thank them all enough

5 Christopher Puru 12th Dec 2022

Great service, handled everything and gave our mum the send off she wanted.

5 Tony Sargent 5th Dec 2022

Very good all round service well please

4 Patricia Rowden 29th Nov 2022

Everyone at the Co-Op Funeralcare were very kind and helpful at a most difficult time when arranging the funeral. The funeral its self went well with the Funeral Director helping us feel at ease explaining what would happen and even telephoned the following day with a courtesy call.

5 Wayne Virgo 14th Nov 2022

Excellent professional service throughout!