Hammersmith Funeralcare

78 reviews

Hammersmith Funeralcare is an ethical and member owned funeral director, serving bereaved families in London and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Zahra Nikbakht 20th Jun 2023

David was very helpful in resolving a technical issue. Thank you.

Janet Kelly 19th Jun 2023

Very good funeral care a bit expensive dave from funeral home is a gentleman very nice and polite to me a lovely guy look after him tell him that from Janet thank you

Sandra Wallace 28th Feb 2023

David assisted me throughout the process in a professional and caring manner. He explained everything clearly. This was the first time that I have had to deal with the arranging of a funeral service but he assisted me the whole time, checking that I was happy with all the details, and therefore making a difficult time bearable. The service was a friendly tribute to my mum and proceeded without any problems.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

162 King Street
Hammersmith
London
Middlesex
W6 0QU

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 3817 7965

About Us

Hammersmith Funeralcare is an ethical, member-owned funeral director in London. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Hammersmith Funeralcare can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their London funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in London, Hammersmith Funeralcare take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Hammersmith Funeralcare in London is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Hammersmith Funeralcare today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Zahra Nikbakht 20th Jun 2023

    David was very helpful in resolving a technical issue. Thank you.

  • 3 Janet Kelly 19th Jun 2023

    Very good funeral care a bit expensive dave from funeral home is a gentleman very nice and polite to me a lovely guy look after him tell him that from Janet thank you

  • 5 Sandra Wallace 28th Feb 2023

    David assisted me throughout the process in a professional and caring manner. He explained everything clearly. This was the first time that I have had to deal with the arranging of a funeral service but he assisted me the whole time, checking that I was happy with all the details, and therefore making a difficult time bearable. The service was a friendly tribute to my mum and proceeded without any problems.

  • 5 Paul Sheppard 27th Feb 2023

    David at Hammersmith was very good. He knew exactly what to say and ask. Great job David.

  • 3 Lewrence Fredrick Reed 10th Jan 2023

    In the end the funeral went very well. couple of things that have annoyed us though. We tried on several occasions to contact the Hammersmith branch , redirected and on one occasion I had to spell out my name, The webcast was not sorted out till the morning of the funeral. This morning I tried to pay the outstanding balance, redirected again and told someone would phone me back. Nobody has. I paid online which I really did not want to do. I have to say that David Regalade helped out in the end. We are not disappointed but not entirely happy either. Lawrence and Chrissie Reed

  • 5 Sally Smith 3rd Jan 2023

    Jaime at hammersmith funeral care was so helpful and friendly she made a very sad and scary situation alot easier to deal with

  • 4 Susan Ede 3rd Jan 2023

    Everything was amazing, we can't thank Jamie enough for guiding us through all the different stages of the burial with a very caring, kind and knowledgeable manner.
    The only reason for not giving 5 stars was because of the confusion of the address (post code) to the Mortlake Chaple. Otherwise everything else was perfect, thank you.

  • 5 Mary Kissell 5th Dec 2022

    The Funeral staff were receptive to our wishes and carried out their duties with care, dignity and respect. We are very grateful.

  • 5 Patrica Squibb 28th Nov 2022

    The care and empathy received made us feel my husband would be looked after with respect and dignity .I couldn't wish for better quality of care and professionalism

  • 5 Ivan Woods 10th Nov 2022

    All of us were so grateful to Jaime, Darren and everyone for their great help, sympathy and professionalism. They truly made a very difficult time easier for all of us, and it was a lovely and dignified service.

    Particular personal thanks to Jaime, who really went out of her way for us - she'll always be fondly remembered by everyone in the family.

  • 4 Darren Paul Reed 7th Nov 2022

    Excellent from start to finish

  • 2 William Robert Wall 7th Nov 2022

    Poor organisation from
    Start to finish . Messaged around with supposedly confirmed date with funeral time . 

  • 5 Barry Sorrell 31st Oct 2022

    A sensitive, thoughtful and efficient service from everyone involved.

  • 5 Stephen Gadd 24th Oct 2022

    Extremely helpful, friendly and professional. Nothing was too much bother.
    Worked out all requested details along the way.
    Excellent.
    Stephen Gadd

  • 5 Victoria Vernon 20th Sep 2022

    From first booking my mother’s funeral with Jamie, and the entire funeral, we were so grateful for the wonderful service and the way we also were looked after.

    Many thanks to you all. Jamie, thank you for being so kind.

    Kind regards Victoria





  • 5 Lorenzo Allini 28th Aug 2022

    I have only praise for Jaime at Hammersmith Funeralcare.
    I initially arranged an appointment to discuss some specific requirements the family had for the cremation (as I was unsure which package/option it would fit into); and these were all accommodated without any problem.

    It was quite reassuring witnessing her arrange all the details in real-time during the appointment. The family were given plenty of time to answer a few remaining open questions. Later, when some family requirements changed, Jaime was also able to adapt the funeral plan seamlessly.

    On the day: the cremation was carried out without problem. The Funeral Director and the Co-op Members who transported the coffin were professional, respectful, and easy to work with. A big Thank You to all involved.

    Jamie is a real credit to the organisation: whatever Funeralcare are paying her - they should double it.

  • 5 Mariane Ericia Elfin Simpson 8th Aug 2022

    Wonderful staff .very helpful. The service couldn't have gone better.

  • 5 Barbarba Webley 8th Aug 2022

    The staff was so helpful and made everything run smoothly, very well mannered and polite they done my husband proud, Jaime in the office was a absolute star nothing was too much bother and she is a lovely lady.

  • 5 Anne Sanders 1st Aug 2022

    Good communication, helpful and accommodating at a horribly distressing time. 

  • 4 Geraldine West 27th Jul 2022

    We were very happy with the care, attention and advice given by Jaime, who listened carefully to our requests and answered our numerous questions. Sebastian was very attentive on the day. 
    The chosen graphic images which were skilfully transferred onto Robin’s coffin, looked amazing and gave great delight to the mourners on an otherwise sad day. 
    We were disappointed to be told by Malcolm Graves minutes before the ceremony, that our request not to close the curtains around the coffin, was declined. He explained that closing the curtains would indicate the end of the ceremony and prompt mourners to leave. Time was an important aspect, as Mr Graves was officiating at another funeral that followed immediately after ours. He suggested the coffin be placed on a ‘trolley’ that would be wheeled in for all to view. Unfortunately, the trolley was very low and only seen by those at the aisle ends. The view was much clearer when the coffin was placed on the raised bier. 
    The ceremony passed very quickly and it was predictably distressing to see the curtain close at the end. I looked at my watch and saw it was 6-7 minutes to 4pm.
    We were upset that these valuable minutes would have allowed sufficient time for everyone to closely view Robin’s beautifully adorned coffin. 

  • 3 Pauline Lavelle 25th Jul 2022

    Sebastian and his team of drivers on the day of the funeral were superb.
    The offices are severely understaffed hence the 3 stars. On trying arrange the funeral we didn't receive an uninterrupted one to one which all bereaved families deserve as there was only one person to assist us, answer the constant phone calls and the door, assist another family who'd come to view their relative in the Chapel of rest and to move coffins. It made an awful situation worse. Although, the poor lady did her absolute best. The staff were fabulous, CoOp, not so much, the business needs to take better care of their staff especially as they have such good people doing the customer facing roles

  • 5 Michelle Currall 22nd Jul 2022

    Very helpful and supportive. Gave lots of time to help us arrange the funeral for our friend.

  • 1 Peter Dolan 18th Jul 2022

    Plaque inscribed incorrectly, branch closed on week of funeral, not informed about this until Friday before closer, calls directed to call center with shockingly poor service, no note on door advising branch closed, no instructions for florist deliveries, went to collect ashes the following Tuesday, found flowers meant for the cremation lying on floor of branch, cannot thank people for sending flowers as I will don't know how many failed to arrive, branch "manager" unconcerned throughout just kept repeating " oh yes, I would be upset if it was me" truly shocking and painful experience

  • 5 Clare Browne 11th Jul 2022

    Everything was excellent. At every stage, from initial contact, to the collection of the body, to the planning of the cremation, it was all done with compassion and understanding. 

  • 5 Tuan Truong 11th Jul 2022

    I'd recommend about your funeral services to anyone in the future! From:Anhtuan Truong

Address
162 King Street
Hammersmith
London
Middlesex
W6 0QU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Zahra Nikbakht 20th Jun 2023

David was very helpful in resolving a technical issue. Thank you.

Janet Kelly 19th Jun 2023

Very good funeral care a bit expensive dave from funeral home is a gentleman very nice and polite to me a lovely guy look after him tell him that from Janet thank you

Sandra Wallace 28th Feb 2023

David assisted me throughout the process in a professional and caring manner. He explained everything clearly. This was the first time that I have had to deal with the arranging of a funeral service but he assisted me the whole time, checking that I was happy with all the details, and therefore making a difficult time bearable. The service was a friendly tribute to my mum and proceeded without any problems.

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