C.J Reilly Funeral Services

273 reviews

Call 24 hours

A reputable, family run funeral director based in London but serving the whole of the UK with compassionate funeral services

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

133-135 Southwood Road
New Eltham
London
SE9 3QL

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

C.J.Reilly Funeral Services is a funeral director in London, serving all of the United Kingdom with caring and compassionate funeral services.

C.J. Reilly is an independently owned and run family business, with over 100 combined years experience. Jill and Chris Reilly, opened the doors in 2002 and have been joined over the years by many more family members. They recently carried out an extensive refurbishment to their London funeral home, ensuring relaxed and comfortable surroundings for you and your family.

Over the years C.J. Reilly have had the honour of attending to the funeral needs of thousands of local families. They have built a reputation locally as well as looking after families across the UK and Ireland and are specialists in the often complex area of worldwide repatriation.

Every member of the family business shares the same values and works hard to deliver their best service during every funeral arrangement. C.J.Reilly values diversity, equality and inclusion, and they aspire to these values both in business and within the local communities they serve.

Call C.J.Reilly Funeral Services today, or visit their funeral home in Eltham, London, to begin arranging the perfect funeral for your loved one.

What Families Say

AI Summary

Many families emphasize the consistent care and dignity shown to their loved ones while they were in the funeral home's care, often describing how this reassurance helped them through an emotionally difficult time. Several describe how particular staff members—notably Hayley, Jill, and Chris—provided patient, compassionate guidance through arrangements, answered questions without judgment, and remained available by phone or email whenever needed.

Families repeatedly mention that nothing felt rushed on the day of the funeral itself; the service ran smoothly, with staff present to guide them through each moment and attend to practical details that might otherwise have added to their stress. Many note that the team accommodated last-minute changes and special requests, from personalised music and flowers to complex repatriation arrangements to different countries.

Communication throughout the process is a subject families return to often, with many describing how staff kept them informed at every stage, explained things clearly when unfamiliar with funerals, and made themselves available to address concerns. Several also mention that the personal, family-run nature of the business meant they felt treated as individuals rather than simply processing another arrangement.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Edwin Dickson 14th Jul 2025

    I would like to thank C J Reilly funeral services for your service in repatriation of my sister's remains to Africa. Your service was excellent. Thank you so much 👏

  • 5 Loretta Heffer 12th Jul 2025

    You truly made a difference by providing a service that was both genuine and heartfelt. Your care and understanding meant so much to us, especially as it was a small gathering. From the very first moment, you welcomed us warmly and made everything feel easy and simple. Your personal touch went above and beyond our expectations, and you helped make the day feel both respectful and comforting. Thank you sincerely.

  • 5 Elizabeth Irwin 10th Jul 2025

    Thank you for giving our Nan the most amazing funeral care

  • 5 Debora Sansom 10th Jul 2025

    I would highly recommend CJ Reilly . They made me feel at ease from first contact. They offered me guidance When needed . Highly professional . 

  • 5 Misheck Saineti 10th Jul 2025

    CJ Reilly Funeral Directors:

    I cannot speak highly enough of CJ Reilly Funeral Directors. Their service is nothing short of excellent. From the very first call to the final farewell, they made us feel not just like clients, but like part of the Reilly family.

    I have known Chris and his family for many years. They were instrumental in the dignified repatriation of our beloved mother to Zimbabwe, and over the years, they have walked alongside us through many funerals of close friends and family. Their consistency, compassion, and professionalism have never wavered.

    Throughout our recent journey, we truly felt at home. Nothing was ever too much. Chris and his family were always available, day or night, to offer help, guidance, and a listening ear. Their presence gave us comfort, and their attention to detail brought peace in a time of sorrow.

    Thank you, Chris, and the entire Reilly family, for being there for us once again. You carry out this sacred work with such grace and heart. We are forever grateful.

    — Misheck Saineti & Family

  • 5 Paulo Duarte 10th Jul 2025

    C J Reilly is a family business, they were all very supportive on these very difficult times. The service delivery was great, very respectful and beautiful. I recommend you their services with no regrets.

  • 5 Roberta Elkins 10th Jul 2025

    Used C.J Riley for both my parents funerals and they are lovely people, they are so kind and will help you with every little detail

  • 5 Julia Johnson 10th Jul 2025

    I can't thank CJ Reilly enough for the wonderful support  and service you gave us with arranging mum's funeral.  There wasn't a second that I could fault.  The whole team on the day were very supportive and guided us all so well.  There is not enough praise that I can truly give. 

    If I could add more than 5 stars for the services I would.  

    Thank you all again 

  • 5 Natalie Chipoyera 10th Jul 2025

    I would like extend my deepest gratitude for your exceptional service in repatriating my uncle. 
    Your professionalism and compassion during this challenging time were truly appreciated. Not forgetting the dignified arrangement you provided for the body viewing. Thank you for all that you do. 

  • 5 Victoria Marshall 9th Jul 2025

    I would highly recommend C J Reilly. From the very first phone call to the day they were so kind and helpful. Nothing was a problem and they guided us through the whole process with empathy.

  • 5 Melissa Gillespie 8th Jul 2025

    Thank you all, for looking after my mum, Melissa and family xx 

  • 5 Nigel Pitt 8th Jul 2025

    Hayley, Chris and Co. were brilliant going above and beyond, nothing was too much trouble.

  • 5 Maria James 29th Jun 2025

    This is rather a delayed review but CJ Reilly looked after our 16 year old daughter's funeral in April.  They were sensitive and supportive - everything we needed at that most difficult time. Nothing was too much bother and we really appreciated all the personal touches that made what was the most difficult day of our lives memorable in a good way.  We had already used them for other family members and knew they were who we wanted for our girl's send off.  Thank you again to Chris, Hayley and the team.

  • 5 Evelyn Dolo 11th Jun 2025

    Everyone was very helpful.

  • 5 Rosalind Smith 17th May 2025

    Thank you C J Reilly Funeral Services for your support and assistance after our Mums passing. Offering guidance and help when it was most needed was really appreciated. The kindness shown to all the family before and on the day was exceptional. 

  • 5 Tayo Oyetan 16th May 2025

    Professional, knowledgeable and caring in their approach 

  • 5 Anne Boufadene 15th May 2025

    So very thankful to Chris, Jill & Hayley as to how much everything came together. 
    I felt calmer when I visited Sharon, knowing it had been my mum's home, Tony's home, Phyllis’s, and Denise’s too for a while. And knew you were taking good care of her. 
    Your premises are beautiful, calming and discreet. It all felt very much a safe space. 

    Thank you for taking care of me, Sabrina & Karim, and all the family and friends. 
    And Hayley, thank you for your guidance and advice. I felt in safe hands all the way. 

    Love and warmest wishes for your family, and the continued care of your clients and their loved ones. 
    You have a great legacy, and proud that Sharon got the best.

  • 5 Victor Williams 6th May 2025

    I am incredibly grateful for the exceptional service provided by C.J Reilly Funeral Directors. From the very start, the team handled every detail with the utmost professionalism and care.

    They took wonderful care of my mother, and I truly felt reassured knowing she was in such capable hands. The repatriation process to Africa was managed with meticulous attention to detail, ensuring that everything went smoothly without any concerns.

    It’s easy to understand why C.J Reilly has such an excellent reputation among their peers. Jill and Heather were particularly outstanding, offering not only practical support but also genuine compassion during such a challenging time.

    The service was cost-effective, with excellent communication at every step. What stood out most was the personable approach; they went above and beyond, making the process feel both smooth and reassuring.

    A truly outstanding service that I would highly recommend.

  • 5 Jill Farrelly 6th May 2025

    Our family were so pleased with the extremely professional way CJ Reilly handled our dads care and organised his funeral. We have used their services before and would recommend them to other families.

  • 5 Jeanette Baker 6th May 2025

    From start to finish c.j Reilly was excellent. Thank you for all the help you give Jeannette and Lorraine on this sad time we are all so grateful for all you done xx

  • 5 Jennifer Stokes 5th May 2025

    I was first introduced to C J REILLY FUNERAL SERVICES about 20 years ago by a family friend who is also a good friend to CHRIS. I had tragically lost my SON and CHRIS was so involved and dedicated in the REPARTRIATION of his body back to AFRICA. I came back to use their services in 2019 when we lost our brother to cancer. JILL (Chris's wife) was really amazing in coordinating a difficulty that croped up at the last minute prior to the BURIAL date. I never forgot this wonderful couple since then and how they get so involved and immersed in his FUNERAL preparations. They are so dedicated in making sure your loved one gets a FIRST class sending off. Hence, the reason I came back the third time for MOM'S funeral which was so outstanding.

    GOD bless this wonderful family!

  • 5 Andrey Povyakalo 4th May 2025

    Most professional.

  • 5 Andrew Egan 3rd May 2025

    Made a sad day  a little more bearable  and made everyone fill more relaxed all went very smoothly  
    Thanks to Chris and his team 

  • 5 Rodney Miiro 2nd May 2025

    The ultimate shoulder to lean on & visionary eye + hand that guides & sees ...not only yourself but the whole family in the most difficult time I personally have ever found myself in so far
    Thank you CJ Rileys Funeral Directors... words cannot express my gratitude for the support you rendered...Thank you

  • 5 Geoffrey Blackman 2nd May 2025

    Very helpful and supportive.

Address
133-135 Southwood Road
New Eltham
London
SE9 3QL

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Edwin Dickson 14th Jul 2025

I would like to thank C J Reilly funeral services for your service in repatriation of my sister's remains to Africa. Your service was excellent. Thank you so much 👏

Loretta Heffer 12th Jul 2025

You truly made a difference by providing a service that was both genuine and heartfelt. Your care and understanding meant so much to us, especially as it was a small gathering. From the very first moment, you welcomed us warmly and made everything feel easy and simple. Your personal touch went above and beyond our expectations, and you helped make the day feel both respectful and comforting. Thank you sincerely.

Elizabeth Irwin 10th Jul 2025

Thank you for giving our Nan the most amazing funeral care

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